Explore as oportunidades de emprego em call center no 1.187 Empregos para Call Center - Brasil
Call Center Agent
Publicado há 7 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Join to apply for the Call Center Agent role at Ottomatik.io
Join to apply for the Call Center Agent role at Ottomatik.io
Get AI-powered advice on this job and more exclusive features.
Hi there! We are South and our client is looking for a Call Center Agent!
Note To Applicants
- Eligibility: This position is open to candidates residing in Latin America.
- Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
- Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
We are seeking experienced and motivated Call Center Agents to join a remote customer service team. Agents will handle inbound and outbound calls related to appliance repair services. The key responsibility is to ensure that all relevant customer calls are converted into scheduled service appointments with their technicians. This role requires strong communication skills, sales ability, and attention to detail.
Key Responsibilities
- Handle inbound customer calls with professionalism and empathy.
- Collect full customer details (name, phone, address, appliance type, issue).
- Clearly explain the service process and secure appointment bookings.
- Make outbound calls for follow-ups, confirmations, and rescheduling.
- Overcome objections and ensure customers feel confident in booking service.
- Accurately enter call details into the CRM (ServiceFusion or similar).
- Maintain strong individual and team conversion rates.
- Ensure system readiness before each shift (internet, headset, CRM access).
- Full-time: 40 hours per week (5 working days, 2 days off).
- 8-hour shifts, flexible scheduling (may include weekends).
- The weekly schedule is published 3 days in advance.
- Fluent English (spoken and written) — required.
- 3+ years of experience in customer service or call center.
- Proven ability to convert calls into scheduled appointments.
- Strong sales and persuasion skills.
- Professional phone voice, excellent listening and objection-handling.
- Reliable home office setup: stable high-speed internet, noise-free environment, quality headset.
- Familiarity with CRM systems and call center tools.
- Fixed Base Salary: $1,000 USD per month (guaranteed for full-time 40 hours/week).
- Performance Bonus: Up to $00 USD per month, based on KPIs such as:
- Conversion rate of customer calls to booked appointments.
- Accuracy and completeness of data entry in CRM.
- Team performance and contribution to overall booking goals.
- Total Monthly Compensation: Up to 1,200 USD.
- All vacation, holiday, and sick leave policies are managed directly by the agency.
- Stable, long-term position with a growing US-based appliance repair company.
- Competitive salary with clear performance incentives.
- Remote work opportunity from anywhere in Latin America.
- Professional, supportive, and results-driven team environment.
- Seniority level Associate
- Employment type Full-time
- Job function Customer Service and Sales
- Industries Telecommunications, Business Consulting and Services, and Marketing Services
Referrals increase your chances of interviewing at Ottomatik.io by 2x
Sign in to set job alerts for “Call Center Representative” roles. Call Center Agent - Remote Work | REF# Call Center Agent - Remote Work | REF# Call Center Agent - Remote Work | REF# Call Center Recruiting Agent - Remote Work | REF# Call Center Recruiting Agent - Remote Work | REF# Call Center Recruiting Agent - Remote Work | REF# Customer Success Specialist (SaaS Product & Services) Disaster Relief Call Center Representative Virtual Administrative Assistant – Work from Home for a U.S. Company | Weekends OFFWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrOutbound Call Center Agent
Publicado há 21 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Our client, an important sports gaming house, is looking for an Outbound Call Center Agent to join their team.
As a Call Center Agent, you will be responsible for making outbound calls to potential customers to educate them on our sports betting and gaming services.
Responsibilities:
- Contact existing customers in order to reactivate their accounts.
- Promote special offers and tailor-made campaigns based on their preferences.
- Develop strong customer relationships and enhance engagement.
- Implement customer retention strategies to increase business loyalty.
- Collaborating with CRM team and other departments to ensure high-level campaign results.
- Drive new customer acquisition through the conversion of leads into deposits.
- Build relationships with customers through effective communication and rapport-building techniques.
- Manage customer complaints and escalate as necessary.
- Keep accurate records of customer interactions in our CRM system.
- Contribute to team effort by achieving individual and team targets.
Requirements:
- Experience in outbound calling or sales provides a distinct advantage.
- Strong verbal and written communication skills.
- Comfortable working in a fast-paced, target-driven environment.
- An interest in sports and gaming is preferred.
Bilingual Call Center Agent
Publicado há 21 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Join to apply for the Bilingual Call Center Agent role at Cahaba Medical Care .
Position: Call Center Agent
Reports to: Call Center Manager
Purpose: Service Center agents are responsible for accurately coordinating, scheduling, and completing registration for ambulatory outpatient visits. Responsibilities include collecting demographic and insurance information, as well as clinical details related to scheduling. Representatives will explain patient preparation requirements and coordinate with clinics regarding protocols and scheduling modifications. They may also handle non-scheduling inquiries or transfer patients to the appropriate department.
- Prompt and regular attendance at the office.
- Communicate daily with the Call Center Manager.
- Answer incoming calls promptly and greet callers courteously.
- Coordinate and schedule outpatient visits accurately for assigned locations or care types.
- Manage appointment reminders, make outbound pre-visit calls, and reschedule or cancel appointments as needed.
- Collect and record minimum data set accurately in EHR, verify insurance, and communicate patient liabilities.
- Provide clear information on next steps for care, ensuring reference availability.
- Answer patient questions and direct callers to appropriate team members for further assistance.
- Previous call center experience.
- Strong computer, writing, typing, and documentation skills.
- Experience with electronic health records.
- Excellent organizational skills.
- Ability to listen and document simultaneously.
- Proficiency with call center telephone systems.
- Ability to multi-task and work independently or as part of a team.
- Occasional travel.
- Competitive pay.
- Employer-covered benefits.
- 401(k) matching at 4%.
- Gym membership.
- Paid holidays and ETO.
- Seniority level: Entry level.
- Employment type: Full-time.
- Job function: Customer Service.
- Industries: Medical Practices.
This job posting appears to be active and not expired.
#J-18808-LjbffrAgent (call center )
Publicado há 10 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Agent (call center )
Publicado há 10 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Agent (call center )
Publicado há 10 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Call Center
Publicado há 5 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Realizar ligações para clientes potenciais (prospecção ativa).
Apresentar de forma clara e atrativa as vantagens do Cartão de Todos.
Esclarecer dúvidas sobre valores, formas de pagamento e utilização do cartão.
Registrar informações e interações no sistema.
Cumprir metas diárias e mensais de vendas.
Manter postura profissional e atendimento cordial, buscando fidelização.
Ensino médio completo.
Experiência anterior em telemarketing, call center ou vendas (desejável).
br /> Boa comunicação verbal e escuta ativa.
br /> Capacidade de persuasão e negociação.
< r /> Organização e disciplina no cumprimento de rotinas e metas.
segunda a sexta 08:00 ás 17:00/ sábado : 08:00 ás 12:00
Seja o primeiro a saber
Sobre o mais recente Call center Empregos em Brasil !
Call Center
Publicado há 9 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Realizar ligações para clientes potenciais (prospecção ativa).
Apresentar de forma clara e atrativa as vantagens do Cartão de Todos.
Esclarecer dúvidas sobre valores, formas de pagamento e utilização do cartão.
Registrar informações e interações no sistema.
Cumprir metas diárias e mensais de vendas.
Manter postura profissional e atendimento cordial, buscando fidelização.
Ensino médio completo.
Experiência anterior em telemarketing, call center ou vendas (desejável).
br /> Boa comunicação verbal e escuta ativa.
br /> Capacidade de persuasão e negociação.
< r /> Organização e disciplina no cumprimento de rotinas e metas.
- Tícket refeição
- Vale-transporte
segunda a sexta 08:00 ás 17:00/ sábado : 08:00 ás 12:00