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We are actively seeking a Command Center Team Lead (SAP) . This position that is based in our São Paulo office, Brazil.

Position Summary

The role of the Team Lead, Command Center is to provide exceptional remote-based support for mission-critical applications as part of our global Application Managed Services support team. The position has the responsibility for researching, troubleshooting, and supporting multiple application modules for our global clients.

Essential Duties and Responsibilities

• Evaluate complex customer issues using methodical troubleshooting based on expert knowledge of applications functionality and develop an action plan to resolve issues, either directly or through promotion to AMS L2/L3 or L4 support.
• Replicate reported issues as needed for troubleshooting
• Provide new or modified application configuration to resolve incidents
• Advise junior coworkers on application functionality and capabilities
• Recommend changes to training based on incident volumes and trends
• Identify opportunities of process improvements and automation
• Thoroughly document change requests, test results, and approvals
• Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
• Collaborate with team members in a virtual team environment to extend field experience to different client situations
• Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience
• Identify, manage, and resolve complex risks and issues, preventing escalations wherever possible
• Coordinate with manager and team for daily tasks
• Ensure team is rightly staffed to support operations

Experience

• Minimum of 5-6 years relevant hands-on experience as a consultant or production support provider, based on the tool that will work for.

Qualifications and Skills

• A track record of successful roles in several implementation or upgrade projects, or as a production support provider
• Deep working knowledge and understanding of support business processes
• Broad expertise in applications (SAP , Oracle, Microsoft, …)
• A blend of functional and technical development skills, with deep understanding of the business processes supported by the PeopleSoft application as well as experience developing custom solutions
• Strong verbal and written communication skills, with the ability to tactfully resolve conflict
• Ability to be persuasive and influence customer relationships in a positive direction
• Ability to multitask, managing competing priorities and administrative tasks
• Exposure on ServiceNow application
• Flexibility to work in a 24x7 environment.
• Able to act as a mentor for the team
• Strong capability to read, write, and speak English
• Exceptional ability to maintain strong peer relationships, gaining trust and confidence from all levels within the organization
• Well-developed presentation and communication skills
• Foster a collaborative, supportive, and "team first" work style
• Ability to accept change, and scale appropriately with a rapidly growing business
• Ethical, with highest standards of integrity and accountability

Education

• Bachelor’ s in business administration, Engineering, Computer Science or other related field, or equivalent work experience

Language

• Fluency in both English & Portuguese is required.

Location

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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3 days ago Be among the first 25 applicants

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1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity. With a best-in-class telecom technology platform, a comprehensive suite of globally viable regulatory licenses, and privileged access to the telecom wholesale market, 1GLOBAL is uniquely positioned to deliver seamless compliance and connectivity solutions. Serving the world's leading banks, corporations, and digital-first businesses—including neo-banks, travel companies, and payment service providers—1GLOBAL connects over 43 million devices globally.

With 2024 full-year revenue exceeding US$100 million, 1GLOBAL is a profitable business generating significant cash flows to fund its ongoing investments in infrastructure, transformation, and growth. 2024 saw major client wins and marked 1GLOBAL's evolution from a multi-market telecommunication provider to a global technology-driven mobile connectivity powerhouse.

Established in 2022 by experienced tech founders and entrepreneurs Hakan Koç and Pyrros Koussios, 1GLOBAL is a European technology leader driving digital transformation in the global telecommunications market. It operates as a fully regulated Mobile Virtual Network Operator ("MVNO") in nine countries and as a regulated telecommunications operator in an additional 31 countries. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 450 experts across 13 countries.

Position Overview

We are looking for a talented and experienced engineering leader to join our RSP team. You will be part of an international team, driving the development of 1GLOBAL's eSIM platform, including our consumer and IoT solutions. We value teamwork and embrace a culture of fully owning our deliverables, meaning we are both autonomous and accountable for them. Highly focused on our customers and determined to build and deliver a valuable proposition.

The successfully hired candidate will receive onboarding and training in Lisbon, Portugal; gaining valuable skills while experiencing one of Europe's most dynamic and renowned cities.

Fluency in English is essential for this role. Please ensure your CV is submitted in English as part of your application.

Key Responsibilities

• Design and implement efficient and maintainable solutions, ensuring the best practices in software development.
• Lead the development of robust, scalable, and high-performance micro-services architecture.
• Collaborate with cross-functional teams, including frontend developers, product managers, and designers, to translate business requirements into scalable and efficient backend solutions.
• Drive architectural decisions and contribute to the overall system design.
• Develop and maintain RESTful APIs to facilitate seamless communication between different components of our platform while ensuring API security, performance, and reliability.
• Design and optimize database schemes and work closely with the database administrators to ensure efficient data storage and retrieval.
• Identify and address performance bottlenecks in the backend systems and continuously optimize and improve the efficiency of existing code and systems.
• Mentor team members when needed and contribute with meaningful reviews.
  
  
  

1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity. With a best-in-class telecom technology platform, a comprehensive suite of globally viable regulatory licenses, and privileged access to the telecom wholesale market, 1GLOBAL is uniquely positioned to deliver seamless compliance and connectivity solutions. Serving the world's leading banks, corporations, and digital-first businesses—including neo-banks, travel companies, and payment service providers—1GLOBAL connects over 43 million devices globally.

With 2024 full-year revenue exceeding US$100 million, 1GLOBAL is a profitable business generating significant cash flows to fund its ongoing investments in infrastructure, transformation, and growth. 2024 saw major client wins and marked 1GLOBAL's evolution from a multi-market telecommunication provider to a global technology-driven mobile connectivity powerhouse.

Established in 2022 by experienced tech founders and entrepreneurs Hakan Koç and Pyrros Koussios, 1GLOBAL is a European technology leader driving digital transformation in the global telecommunications market. It operates as a fully regulated Mobile Virtual Network Operator ("MVNO") in nine countries and as a regulated telecommunications operator in an additional 31 countries. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 450 experts across 13 countries.

Position Overview

We are looking for a talented and experienced engineering leader to join our RSP team. You will be part of an international team, driving the development of 1GLOBAL's eSIM platform, including our consumer and IoT solutions. We value teamwork and embrace a culture of fully owning our deliverables, meaning we are both autonomous and accountable for them. Highly focused on our customers and determined to build and deliver a valuable proposition.

The successfully hired candidate will receive onboarding and training in Lisbon, Portugal; gaining valuable skills while experiencing one of Europe's most dynamic and renowned cities.

Fluency in English is essential for this role. Please ensure your CV is submitted in English as part of your application.

Key Responsibilities

• Design and implement efficient and maintainable solutions, ensuring the best practices in software development.

• Lead the development of robust, scalable, and high-performance micro-services architecture.

• Collaborate with cross-functional teams, including frontend developers, product managers, and designers, to translate business requirements into scalable and efficient backend solutions.

• Drive architectural decisions and contribute to the overall system design.

• Develop and maintain RESTful APIs to facilitate seamless communication between different components of our platform while ensuring API security, performance, and reliability.

• Design and optimize database schemes and work closely with the database administrators to ensure efficient data storage and retrieval.

• Identify and address performance bottlenecks in the backend systems and continuously optimize and improve the efficiency of existing code and systems.

• Mentor team members when needed and contribute with meaningful reviews.
  
  
  

• 5+ years experience in java software development.

• 2+ years engineering leadership experience.

• Good understanding of system architecture, cloud services (AWS) and scalable infrastructure.

• Experience with unit/integration/e2e testing (test driven development is a plus).

• Proficiency with REST APIs, both in implementing and consuming the interfaces.

• Solid experience with relational databases, CI/CD flows, Git, Docker, and Kubernetes.

• Excellent communication skills (fluent in English, both written and spoken), with a self-motivated and autonomous mindset
  
  
  

Why 1GLOBAL?

• Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 40% year-on-year under the leadership of successful tech entrepreneurs
• Major Transaction Exposure: Be in the driver's seat for transactions that will have an impact on the future telco industry
• Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals
• Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts
• Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field
• International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company
• Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment
• Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Non-profit Organizations and Primary and Secondary Education

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Role- Trilingual Team Lead (English+Portuguese+Spanish)

Location: Sao Paulo, Brazil

Salary: BRL 4300/month

Key Responsibilities

• Ensure staffing levels are maintained during operational hours, adjusting shift patterns, holidays, and extended absences
• Plan, control, and monitor team activities to optimize performance and ensure goals and standards are met
• Track performance targets to ensure compliance and regularly review goals
• Generate reports and management statistics
• Represent the service desk in meetings
• Take responsibility for team training and business awareness
• Communicate and build relationships with senior management
• Play an active role in the change management process related to the Service Desk
• Support analysts and frontline staff during call volume peaks or when additional expertise is needed
• Create, moderate, and monitor process documentation, ensuring adherence through call and ticket audits
• Proactively define goals and service levels in line with the Statement of Work (SOW) and business requirements
• Identify areas for improvement

Essential

Minimum: Postgraduate degree; 2–5 years of experience; fluent in English

Desirable

ITIL service operations knowledge

Skills & Expertise

• Strong domain knowledge is a must
• Maturity and experience to manage team members and act as a strong second line
• Analytical ability to provide strategic input for process improvement (operational excellence)
• Ownership of service quality performance
• Willingness to work 24/7
• Lead, guide, and develop team members for success
• Focus on enhancing customer experience and overall service delivery
• Meet customer expectations and process metrics
• Excellent verbal and written communication skills

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at

Job ID: 2921822 | Amazon Servicos de Varejo do Brasil Ltda.

Esta é uma vaga que tem o intuito de coletar talentos para posições futuras.

A Amazon Brasil valoriza a Diversidade, Equidade e Inclusão (DEI) em todas as nossas posições de trabalho e atua com intencionalidade para que nosso ambiente interno reflita a pluralidade dos mercados em que atuamos e clientes que atendemos. Nossos grupos de afinidade são formados por pessoas voluntárias de diferentes unidades de negócio e são parte ativa na definição das estratégias de DEI.

A Amazon está procurando um Líder de Equipe AVS ISM para gerenciar uma equipe de gestores de estoque. Os Serviços para Fornecedores Amazon (AVS) são um conjunto de serviços projetados para ajudar os fornecedores mais estratégicos da Amazon a crescer e oferecer a melhor experiência ao cliente.

Como Líder de Equipe ISM para Serviços de Fornecedores Amazon, você será responsável por gerar impacto em um grande grupo de fornecedores através de uma equipe de ISMs que se reportará a você. Sua prioridade será cumprir nosso compromisso de ajudar os fornecedores a melhorar seu desempenho em métricas-chave do varejo, garantir sua satisfação com o serviço e melhorar continuamente a produtividade de sua equipe.

Você trabalhará em estreita colaboração com os Gerentes de Fornecedores para entender as necessidades dos seus fornecedores e definir as metas e objetivos adequados. Você se reunirá regularmente com os Líderes de Categoria para obter orientação e ajudá-los na tomada de decisões estratégicas.

1. Análise da operação de supply chain utilizando dados e identificando as causas dos problemas operacionais (giro de estoque, lead time, reabastecimento, taxa de confirmação, forecast);
2. Definição de planos de ação conjunta com os parceiros para eliminar defeitos de Supply Chain e fazer revisões regulares de progresso com fornecedores;
3. Cooperar e construir um relacionamento de confiança em todas as funções e níveis de trabalho dentro da organização do parceiro;
4. Preparação de revisões regulares de progresso para implementar soluções sustentáveis;
5. Organização e gestão de projetos com fornecedores sobre melhoria contínua/Kaizens;
6. Desenvolvimento de projetos internos para desenvolver ainda mais o programa AVS.

1. Bacharel/Licenciatura (engenharia, administração ou áreas relacionadas à operações/cadeia de suprimento/logística);
2. Experiência em gestão de pessoas;
3. Experiência em gestão de produto/categoria, logística, gestão da cadeia de suprimentos, planejamento comercial, consultoria ou áreas relacionadas;
4. Capacidade de construir relacionamentos efetivos com parceiros-chave;
5. Inglês avançado (escrito e verbal);
6. Capacidade de se comunicar de forma clara e eficaz com diferentes grupos funcionais.

Desejável:

1. Experiência com SQL;
2. Experiência com painéis de dados (QuickSight, Tableau, Power BI, QlikSense);
3. Experiência com Lean Six Sigma, Kaizen;
4. Experiência com análise financeira.

Nossa cultura inclusiva capacita os Amazonians a oferecer os melhores resultados para nossos clientes. Se você tem uma deficiência e precisa de uma acomodação no local de trabalho durante o processo de aplicação e contratação, incluindo suporte para a entrevista ou processo de integração, visite para mais informações.

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $2 billion valuation and 1 Bin Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

Responsibilities

• Oversee all projects undertaken by the team, determining technical requirements and communicating them to the team

• Identify risks and come up with contingency plans

• Collaborate closely with design and product teams to create extraordinary product experiences

• Work closely with the Team Lead and Product Manager to ensure that the team’s work is aligned with product goals and delivery timelines

• Demonstrate excellence in product-led software development

• Develop software architecture required to implement the team’s features, meet their objectives and key results (OKRs)

• Provide software development expertise to team members via pair programming and code review

Qualifications

• Must have: Strong experience and deep knowledge of relational databases including concurrency control, ACID principles, and query optimization.

• Must have: Strong expertise in system design, architecture, and SOLID principles.

• 5+ years of software development experience with Node.js, Express, PostgreSQL, and TypeScript

• 2+ years as a Tech Lead/Systems Architect.

• Strong leadership, organizational, and communication skills

• Highly accountable, with a track record of building lasting relationships

• Excellent written and spoken English skills

Bonus points:

• Experience with payroll systems

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ deel.com and other acquired company emails like @ payspace.com and @ paygroup.com . You can view the most up-to-date job listings at Deel by visiting our careers page .

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30, 2025.

For more information about our data protection practices, please visit our Privacy Policy . You can review the independent bias audit report covering our use of Covey here:

Join to apply for the Software Engineering Team Lead role at Street Diligence, Inc.

2 days ago Be among the first 25 applicants

Join to apply for the Software Engineering Team Lead role at Street Diligence, Inc.

Street Diligence is a high-growth FinTech start-up with an innovative product offering and ambitious expansion plans. Our clients include leading financial institutions that use our platform to analyze and negotiate advantageous terms in legal and financial contracts. We break down key terms, identify what’s “market” and “off-market” and flags risks embedded in contract terms. Our platform also provides unique visuals, benchmarking and comparison to place negotiations and contracts in context. Founded in 2012, Street Diligence is headquartered in New York.

About The Role

Street Diligence Inc. is seeking a dynamic Software Engineering Team Lead to drive the development of high-quality software solutions. This role is ideal for a seasoned engineer with hands-on experience in large web applications & moderate codebases. You should have a solid grasp of modern programming design patterns. You will lead a talented team of engineers, ensuring sprint assignments are efficiently executed while providing technical guidance and architectural vision. Your expertise in architecting scalable solutions will be key to our continued innovation and success.

What You'll Do

Technical Leadership & Mentoring

• Team Guidance: Participate in providing technical guidance to software engineers, ensuring that sprint tasks are well-defined, prioritized, and completed on schedule.
• Code Quality: Conduct regular code reviews and enforce best practices to maintain a robust, clean, and sustainable codebase.
• Knowledge Sharing: Lead regular technical discussions and workshops to foster continuous learning and development among team members.
  
  

• Solution Architecture: Help to design and architect scalable, high-performance solutions that meet both current and future business needs.
• Design Patterns: Apply and promote proven programming design patterns and best practices across projects, ensuring consistency and maintainability in complex codebases.
  
  

• Cross-functional Coordination: Work closely with UX/UI designers, QA teams, and other stakeholders to integrate feedback and align on project goals.
• Stakeholder Engagement: Effectively communicate technical concepts to both technical and non-technical stakeholders, ensuring transparency and shared understanding across the organization.
  
  

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in software development, with a proven track record in a leadership or team lead role.
  
  

• Experience working with large or complex codebases and a deep understanding of programming design patterns.
• Proven experience in architecting scalable software solutions.
• Strong understanding of web application development and modern web design patterns.
• Proficiency in at least one modern programming language (e.g., Python, Ruby, C#, Java, JavaScript) and familiarity with full-stack development concepts.
• Strong background in agile development methodologies and continuous integration practices.
  
  

• Excellent problem-solving skills and a passion for building innovative solutions.
• Strong communication and interpersonal skills, with the ability to effectively mentor and support team members.
• A commitment to maintaining high standards of code quality, including unit testing and behavior-driven development practices.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology

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Join to apply for the Software Engineering Team Lead role at Street Diligence, Inc.

Join to apply for the Software Engineering Team Lead role at Street Diligence, Inc.

Street Diligence is a high-growth FinTech start-up with an innovative product offering and ambitious expansion plans. Our clients include leading financial institutions that use our platform to analyze and negotiate advantageous terms in legal and financial contracts. We break down key terms, identify what’s “market” and “off-market” and flags risks embedded in contract terms. Our platform also provides unique visuals, benchmarking and comparison to place negotiations and contracts in context. Founded in 2012, Street Diligence is headquartered in New York.

About The Role

Street Diligence Inc. is seeking a dynamic Software Engineering Team Lead to drive the development of high-quality software solutions. This role is ideal for a seasoned engineer with hands-on experience in large web applications & moderate codebases. You should have a solid grasp of modern programming design patterns. You will lead a talented team of engineers, ensuring sprint assignments are efficiently executed while providing technical guidance and architectural vision. Your expertise in architecting scalable solutions will be key to our continued innovation and success.

What You'll Do

Technical Leadership & Mentoring

• Team Guidance: Participate in providing technical guidance to software engineers, ensuring that sprint tasks are well-defined, prioritized, and completed on schedule.
• Code Quality: Conduct regular code reviews and enforce best practices to maintain a robust, clean, and sustainable codebase.
• Knowledge Sharing: Lead regular technical discussions and workshops to foster continuous learning and development among team members.
  
  

• Solution Architecture: Help to design and architect scalable, high-performance solutions that meet both current and future business needs.
• Design Patterns: Apply and promote proven programming design patterns and best practices across projects, ensuring consistency and maintainability in complex codebases.
  
  

• Cross-functional Coordination: Work closely with UX/UI designers, QA teams, and other stakeholders to integrate feedback and align on project goals.
• Stakeholder Engagement: Effectively communicate technical concepts to both technical and non-technical stakeholders, ensuring transparency and shared understanding across the organization.
  
  

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in software development, with a proven track record in a leadership or team lead role.
  
  

• Experience working with large or complex codebases and a deep understanding of programming design patterns.
• Proven experience in architecting scalable software solutions.
• Strong understanding of web application development and modern web design patterns.
• Proficiency in at least one modern programming language (e.g., Python, Ruby, C#, Java, JavaScript) and familiarity with full-stack development concepts.
• Strong background in agile development methodologies and continuous integration practices.
  
  

• Excellent problem-solving skills and a passion for building innovative solutions.
• Strong communication and interpersonal skills, with the ability to effectively mentor and support team members.
• A commitment to maintaining high standards of code quality, including unit testing and behavior-driven development practices.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology

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Join to apply for the Supply Chain - Team Lead role at Cognizant

Join to apply for the Supply Chain - Team Lead role at Cognizant

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About The Role

A Supply Chain - Team Lead takes care of regulatory aspects of all international shipments. They make sure physical deliveries happen on schedule and compliantly. They apply applicable trade compliance rules, regulations, and policies to manage compliant import/export operations around the world. They manage the logistics and transportation of vendor deliveries. They work with international governmental organizations to ensure imported equipment arrives smoothly. Contractors will also work with internal customers to measure and define processes, constantly using data to improve our system

Job Title

Supply Chain - Team Lead

About The Role

A Supply Chain - Team Lead takes care of regulatory aspects of all international shipments. They make sure physical deliveries happen on schedule and compliantly. They apply applicable trade compliance rules, regulations, and policies to manage compliant import/export operations around the world. They manage the logistics and transportation of vendor deliveries. They work with international governmental organizations to ensure imported equipment arrives smoothly. Contractors will also work with internal customers to measure and define processes, constantly using data to improve our system

In This Role, You Will

• Pre-shipment research of trade and regulatory requirements for international shipments, work with 3rd party vendors.
• Check shipping documentation, country research. Conducts audits on shipping documents and documentation provided by external partners to ensure compliance on all FCPA and Anti Bribery requirements, communicates with brokers and other external parties.
• Work closely with cross-functional team members including Legal and Tax to ensure imports/exports take place in a compliant manner.
• Assist global team members to ensure timely clearance instructions are provided to customs brokers and problem shipments are addressed.
• Review and ensure that all commercial documents in connection with the STOs are in place and compliant with shipping practices.
• Review and approve commercial invoices
• Approve all Trade documents, CI (Commercial Invoices), PL (Packing Lists) and AWB(Airway Bills) in 24 business hours
• Manage Order Form entry via internal systems.
• Support all Tax and Customs audits in alignment with Legal Regional Team
• Work with Client Trade Compliance team and Third-Party Logistics Service Providers (aka 3PLs) to make sure that all international shipments comply with export & import regulations
• Complete Due Diligence on all external parties in alignment with Legal requirements
• Monitor and manage all PII and Denied Party Screening requests
• Maintain brokerage performance reports
• Coordinate and resolve or escalate where required, inbound international shipments held at customs
• Carry out emerging markets research to determine shipping and compliance regulations in new locations.
• Serves as the primary point of contact for the client and extended logistics team, providing expert advice on customs clearance, brokerage, classification, valuation, and regulatory requirements
• Help to summarize regional compliance performance metrics.
• Help to create client-facing reports (Monthly Business Reviews/Quarterly Business Reviews - MBR/QBR).
• Help to creates and tracks action items and deliverables arising from performance reviews or client requests
• Owns and manages communication with client program managers.
• Ensures client-specific processes are clearly communicated and consistently followed by the internal team.
• Conducts weekly meetings with client managers.
• Provides timely updates and clarifications on shipments as needed.
• Keeps the customer proactively informed about every stage of the delivery process.
  
  

• Bachelor’s Degree
• Experience in logistics industry, trade compliance rules, regulations, inventory or warehouse management
• Hardware Operations
• Familiar with spreadsheets, stock management and forecasting
• Comfortable with a rapidly changing environment
• Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business.
• Knowledge of trade compliance rules, regulations
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries IT Services and IT Consulting and Business Consulting and Services

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Join to apply for the Account Management Team Lead role at RTB House .

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is a market leader in driving performance across the entire purchase funnel.

Location: Brazil

About RTB House: Founded in 2012, operating in 90+ markets, RTB House offers end-to-end Deep Learning-powered AdTech products to maximize conversion, acquire new customers, create engagement, and foster long-term demand for a global client base.

You Will:

• Manage a portfolio of key clients
• Manage a small team of Account Managers with lower tenure
• Maintain local AM processes and global best practices
• Coordinate and execute local projects aligned with company-wide initiatives
• Ensure client satisfaction and high retention
• Support the team in performance reporting and QBR presentations
• Ensure timely payments from clients
• Organize optimization processes across AM & TAM teams to meet goals
• Report on individual and market performance to leadership
• Act as a subject matter expert for the team

Desired Experience:

• Strong account management experience with large clients
• Experience in e-commerce and retargeting
• Team organization experience as a manager or project lead
• Managing relationships with director or C-level executives
• Excellent communication and presentation skills
• Data analysis and problem-solving skills
• Motivated and self-driven
• Experience with target setting and evaluation (plus)
• Recruitment experience (plus)
• Advanced English proficiency

We Offer:

• Benefits such as VR, Health Insurance, Gympass, language course budget, etc.
• Global team environment
• Remote work opportunity

If you're passionate about digital marketing, apply even if you don't meet every requirement. Send us your CV for review.

Additional Information for Applicants: Brazil

• Mid-Senior level

• Full-time

• Business Development and Sales

• Technology, Information, and Internet