Director Business Process Improvement
Publicado há 5 dias atrás
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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Business Process Improvement (HR Transformation)Job Description: Director – Business Transformation (People Operations & Insights)Locations: Brazil
Department: People & Capability (HR Function)
Type: Full-time
Overview:
The Director, HR Transformation plays a pivotal role in advancing Mastercard’s People Operations & Insights strategy. This role is responsible for leading enterprise-wide transformation initiatives that enhance operational efficiency, drive innovation, and improve user experience across the People & Capability (P&C) function. This position combines strategic thinking, stakeholder engagement, and program execution to deliver measurable business value.
Key Responsibilities:
• Program & Portfolio Leadership:
Lead the end-to-end execution of large-scale, cross-functional transformation initiatives. Build and manage integrated project plans, ensuring alignment with the broader P&C roadmap and business objectives.
• Cross-Functional Collaboration:
Partner with key internal stakeholders—including Technology, Legal, Risk, Finance, Global Business Services, and P&C leadership—to coordinate efforts, manage dependencies, and resolve roadblocks across workstreams.
• Governance & Reporting:
Establish and maintain reporting mechanisms (dashboards, scorecards, executive briefings) to communicate project status, risks, and outcomes to senior leadership and steering committees.
• Process Optimization:
Identify and implement continuous improvement opportunities within P&C operations. Leverage data and insights to streamline workflows and enhance processes.
• Tool & Business Case Development:
Define requirements, evaluate solutions, and create robust business cases that articulate trade-offs, risks, costs, and resource implications to support investment and prioritization decisions.
Qualifications:
• 5–10 years of experience in project or program management, with a strong focus on HR transformation or enterprise change management.
• Deep understanding of HR functions, including HR Business Partners, Centers of Excellence, HR Operations, and HR Technology.
• Demonstrated success in managing complex projects using both SDLC and Agile methodologies.
• Exceptional stakeholder management skills with the ability to influence and communicate across all levels of the organization.
• Advanced proficiency in Excel, PowerPoint, and process mapping tools (e.g., Visio).
• Strong analytical and strategic thinking capabilities; able to synthesize complex data to drive decisions and actions.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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Business process analyst
Publicado há 9 dias atrás
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Descrição Do Trabalho
Será responsável por analisar e otimizar os processos de uma organização com foco principal na área administrativa, financeiro, RH Estratégico, pensando em melhorar a eficiência e a produtividade dos trabalhos. Analisar dados e identificar as oportunidades de melhoria, entender as necessidades e propor proativamente soluções que possam melhorar o desempenho daquela empresa. O profissional atuará também analisando e propondo melhorias no uso de sistemas, tecnoligas e medotologias, a fim de trazer as melhores ferramentas e tecnoligas para ganho de eficiência em todo processo da organização.
Local Business Process Owner
Publicado há 3 dias atrás
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Descrição Do Trabalho
Join to apply for the Local Business Process Owner role at Hitachi Energy
The Opportunity
Business Process Owner work involves acting as a liaison between the business/end users and IT systems development teams for business needs requiring IT based solutions, including: identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives; making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology; researching business requirements and documenting the relationships between the components of the application system (end users, business processes, data, applications, and devices).
How You'll Make An Impact
- Execute the demands from the business relating to IT, with a thorough understanding of processes, capturing requisites, desires, and necessities, and clarifying all user doubts.
- Manage the execution of business demands with a timeline for all stages, organize information, build flows, and define the structure of solutions. Maintain involvement of the business in all stages, with communications plans, tests and validations.
- Keep systems running and provide user support as a SPOC (Single Point Of Contact).
- Understand business routines to suggest improvements to reduce costs, reduce lead time, improve quality, etc.
- Create and maintain manuals of systems and processes, including flows, screens, and technical specifications.
- Be a SPOC for global initiatives and implementations and lead them.
- Develop a training plan for system users and execute it periodically, with onboarding plans for new users.
- Ensure compliance with applicable external and internal regulations, procedures and guidelines.
Your Background
- Degree: Information Technology / Computer Science / Computer Engineering or similar.
- Experience with Agile methodologies, ERP SAP, development tools, PowerBI, PowerApps, SharePoint.
- Advanced English (required).
- Intermediate Spanish (desirable).
Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.
Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Appliances, Electrical, and Electronics Manufacturing and IT Services and IT Consulting
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#J-18808-LjbffrDirector, Business Process Improvement (HR Transformation)
Publicado há 3 dias atrás
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Descrição Do Trabalho
The Director, HR Transformation plays a pivotal role in advancing Mastercardsp;s People Operations & Insights strategy. This role is responsible for leading enterprise-wide transformation initiatives that enhance operational efficiency, drive innovation, and improve user experience across the People & Capability (P&C) function. This position combines strategic thinking, stakeholder engagement, and program execution to deliver measurable business value.
Locations: Brazil
Department: People & Capability (HR Function)
Type: Full-time
Responsibilities- Program & Portfolio Leadership: Lead the end-to-end execution of large-scale, cross-functional transformation initiatives. Build and manage integrated project plans, ensuring alignment with the broader P&C roadmap and business objectives.
- Cross-Functional Collaboration: Partner with key internal stakeholders—including Technology, Legal, Risk, Finance, Global Business Services, and P&C leadership—to coordinate efforts, manage dependencies, and resolve roadblocks across workstreams.
- Governance & Reporting: Establish and maintain reporting mechanisms (dashboards, scorecards, executive briefings) to communicate project status, risks, and outcomes to senior leadership and steering committees.
- Process Optimization: Identify and implement continuous improvement opportunities within P&C operations. Leverage data and insights to streamline workflows and enhance processes.
- Tool & Business Case Development: Define requirements, evaluate solutions, and create robust business cases that articulate trade-offs, risks, costs, and resource implications to support investment and prioritization decisions.
- 5–10 years of experience in project or program management, with a strong focus on HR transformation or enterprise change management.
- Deep understanding of HR functions, including HR Business Partners, Centers of Excellence, HR Operations, and HR Technology.
- Demonstrated success in managing complex projects using both SDLC and Agile methodologies.
- Exceptional stakeholder management skills with the ability to influence and communicate across all levels of the organization.
- Advanced proficiency in Excel, PowerPoint, and process mapping tools (e.g., Visio).
- Strong analytical and strategic thinking capabilities; able to synthesize complex data to drive decisions and actions.
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercards guidelines.
- Seniority level: Director
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Financial Services, IT Services and IT Consulting, and Technology, Information and Internet
Analyst, Business Process & Data Expert
Publicado há 2 dias atrás
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Descrição Do Trabalho
Join to apply for the Analyst, Business Process & Data Expert role at CHS Inc.
This position can be based in PALMAS or SÃO PAULO.
Summary
CHS has an exciting opportunity in our Finance Data Management group. We are looking for a global expert business process and data analyst to facilitate and evolve the execution of global master data management in our SoAM systems. This position will partner across the business and data management team to drive standardized and efficient data management processes and governance with a focus on controls. The ideal candidate will enjoy collaborating with other associates and team members and leverage strong communication skills. This position will be based in our Palmas or Sao Paulo office (on a hybrid basis).
Responsibilities
- Manage an ongoing queue of requests for counterparty master data ensuring that all requests are valid, accurate and completed within service level agreements supporting our SoAM and other regions and systems
- Evaluate process needs and collaborate with data team members, businesses, and IT to identify efficiencies in achieving automation, standardization, and continuous process improvement
- Manage and lead projects to improve processes and data quality, identifying issues, root causes and gaps
- Lead and guide team members to implement enterprise best practices, continuous improvement, and operational excellence
- Coach and align associates with data work and projects, ensuring optimal support and service
- Participate in technology decisions to enable & enhance data governance processes and data quality monitoring by performing requirements analysis and testing
- Develop and grow strong cross-functional relationships to ensure the achievement of department and business objectives, navigating complex issues and change management through collaboration and communication
- Collaborate with Internal Controls and other stakeholders to effectively manage controls and mitigate risks
- Develop, monitor and present key performance indicators and service level agreements to leadership depicting opportunities for improvement and measures of success
- Perform other responsibilities as needed or assigned
Minimum Qualifications (required)
- Bachelor’s degree in business, Finance, Information Systems, or related Business field
- 7+ years of experience working in finance, data governance, data administration or data related field or equivalent business experience
- 2+ years of experience supervising and leading a team
- Fluent in Portuguese and English
Additional Qualifications
- Previous use of SAP data management and governance tools
- Experience leading and influencing across business and functional boundaries
- Experience leading continuous improvement projects and tasks
- Experience leading or supporting a global team
- Mid-Senior level
- Full-time
- Management and Manufacturing
- Farming
References to AI tools or referrals can be ignored for the purpose of this job description.
#J-18808-LjbffrAnalyst, Business Process & Data Expert
Publicado há 2 dias atrás
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Descrição Do Trabalho
Overview
This position can be based in PALMAS or SÃO PAULO. Summary: CHS has an exciting opportunity in our Finance Data Management group. We are looking for a global expert business process and data analyst to facilitate and evolve the execution of global master data management in our SoAM systems. This position will partner across the business and data management team to drive standardized and efficient data management processes and governance with a focus on controls. The ideal candidate will enjoy collaborating with other associates and team members and leverage strong communication skills. This position will be based in our Palmas or Sao Paulo office (on a hybrid basis).
Responsibilities- Manage an ongoing queue of requests for counterparty master data ensuring that all requests are valid, accurate and completed within service level agreements supporting our SoAM and other regions and systems
- Evaluate process needs and collaborate with data team members, businesses, and IT to identify efficiencies in achieving automation, standardization, and continuous process improvement
- Manage and lead projects to improve processes and data quality, identifying issues, root causes and gaps
- Lead and guide team members to implement enterprise best practices, continuous improvement, and operational excellence
- Coach and align associates with data work and projects, ensuring optimal support and service
- Participate in technology decisions to enable & enhance data governance processes and data quality monitoring by performing requirements analysis and testing
- Develop and grow strong cross-functional relationships to ensure the achievement of department and business objectives, navigating complex issues and change management through collaboration and communication
- Collaborate with Internal Controls and other stakeholders to effectively manage controls and mitigate risks
- Develop, monitor and present key performance indicators and service level agreements to leadership depicting opportunities for improvement and measures of success
- Perform other responsibilities as needed or assigned
- Bachelor’s degree in business, Finance, Information Systems, or related Business field
- 7+ years of experience working in finance, data governance, data administration or data related field or equivalent business experience
- 2+ years of experience supervising and leading a team
- Fluent in Portuguese and English
- Previous use of SAP data management and governance tools
- Experience leading and influencing across business and functional boundaries
- Experience leading continuous improvement projects and tasks
- Experience leading or supporting a global team
- Mid-Senior level
- Full-time
- Management and Manufacturing
- Farming
Business Process Expert, Inventory Optimization
Publicado há 2 dias atrás
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Descrição Do Trabalho
Overview
Center of Excellence Inventory Optimization
This is a pivotal role within the Engineered Materials supply chain Process, System & Governance team. This role requires strong subject matter expertise in Inventory planning process & Multi-Echelon IO Model, understanding SIOP (Sales, Inventory and Operations Planning) process, hands-on experience of working with SAP IBP Inventory Optimization solution (tech savviness) along with strong analytical and communication skills. Should have fundamental supply chain and business acumen.
Responsibilities- Owns process blueprint (from conception to operationalization) along with the technology platform (SAP IBP Inventory Optimization).
- Own and drive establishment of the IBP Inventory optimization solution with the run organization.
- Owns integration of Inventory planning inputs (SAP S4/ IBP DP) and output (ESP Blue Yonder and SAP S4) along with cross-functional discussion with Demand & Supply BPE.
- Ensure key enablers are Fit-for-Purpose for the end users to work with IBP Inventory optimization solution.
- Assesses and vets out requests from the business vs. integrity of process and system.
- Maintenance of Business Activities (Team Check Ins, IT counterpart, vendor etc.), liaison between IT and end user.
- Owns enterprise and process improvement projects for functional domain.
- Ensures functional input to develop documentation / training materials are provided.
- Manages continuous improvement for relevant software solutions & platforms.
- Minimum Bachelor Degree in Supply Chain or Engineering Disciplines e.g. industrial engineering is required.
- APICS Certification (CPIM, CSCP) is highly desirable.
- 5-10 years of Supply Chain or Sales & Operations Planning experience is required with focus on Inventory planning.
- Hands-on experience on SAP IBP Inventory optimization Multi-echelon model (Inputs, Outputs, Drivers impacting Safety Stock).
- Mid-Senior level
- Full-time
- Management and Manufacturing
- Chemical Manufacturing
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Sobre o mais recente Six sigma Empregos em São Paulo !
Workday Absence & Business Process Consultant
Publicado há 3 dias atrás
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Descrição Do Trabalho
Join to apply for the Workday Absence & Business Process Consultant role at Solenis.
Company OverviewSolenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.
Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized three years in a row. For more information about Solenis, please visit
About The RoleWe are looking for a highly motivated and experienced Workday Absence, Time Tracking, & Business Process Consultant to join our global HR Technology team. In this role, you will support a wide range of HR technology initiatives, with a strong focus on Absence Management, Time Tracking, and Business Process configuration.
This position plays a key role in ongoing projects to global transition from manual absence tracking to full Workday integration, as well as improve business process logic across the platform. You'll partner with HR teams, HR Business Partners, Payroll, and Workday support to gather requirements, implement solutions, troubleshoot issues, and drive long-term system improvements.
If you enjoy working in a structured but fast-evolving environment where you can influence both short-term helpdesk support and long-term configuration strategy, this role is for you.
Who We’re Looking For- Analytical Thinkers - You use data to uncover trends, solve problems, and make informed decisions.
- Process Improvers - You’re passionate about simplifying and automating processes to create better experiences.
- Relationship Builders - You thrive in collaborative environments and enjoy aligning technology with real business needs.
- Lead or support the Workday Absence and Time Tracking project rollout in countries currently tracking absence outside of Workday.
- Partner with HR, Payroll, and other key stakeholders to gather business requirements, translate them into system design, and implement solutions.
- Design, configure, and maintain Workday modules including Absence, Time Tracking (smaller population), and Business Processes.
- Work through structured phases: requirement gathering, building, testing, implementation, hypercare, troubleshooting.
- Respond to daily helpdesk tickets and advanced troubleshooting requests across Absence and Time modules.
- Investigate and resolve issues where business processes fail or behave inconsistently, especially around recruitment, offer letter generation, or approval flows.
- Own and improve the back-end setup of Workday business processes and support broader system alignment initiatives.
- Configure, test, and deploy workflow updates, notifications, and EIBs as needed.
- Maintain clear documentation for system configuration, support processes, and training materials.
- Stay informed on new Workday releases and features to recommend platform enhancements.
- Minimum 3 years of hands-on Workday experience, with a strong focus on Absence, Time Tracking, and Business Process configuration.
- Proven ability to lead or support Workday implementations, rollouts, or cross-country projects.
- Solid understanding of HR processes and systems architecture.
- Proficiency in Workday EIBs, reporting, and Excel.
- Strong problem-solving and root cause analysis skills.
- Excellent communication skills with the ability to work across different teams and cultures.
- Prior experience working on cross-functional teams, including HR, Payroll, and COEs.
- Relevant Workday certifications are a strong advantage.
- A global, inclusive, and innovative environment where your voice matters.
- The opportunity to work on transformational projects with real business impact.
- Autonomy and visibility in a growing HR Technology team.
- Competitive salary, flexible work arrangements, and strong benefits.
- Opportunities for career progression and learning.
If you're passionate about leveraging Workday to drive impact, we want to hear from you. Apply now via the button above and become a part of our team.
Details- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Chemical Manufacturing
Analyst, Business Process & Data Expert
Publicado há 4 dias atrás
Trabalho visualizado
Descrição Do Trabalho
This position can be based in PALMAS or SÃO PAULO.
Summary
CHS has an exciting opportunity in our Finance Data Management group. We are looking for a global expert business process and data analyst to facilitate and evolve the execution of global master data management in our SoAM systems. This position will partner across the business and data management team to drive standardized and efficient data management processes and governance with a focus on controls. The ideal candidate will enjoy collaborating with other associates and team members and leverage strong communication skills.
This position will be based in our Palmas or Sao Paulo office (on a hybrid basis).
Responsibilities
- Manage an ongoing queue of requests for counterparty master data ensuring that all requests are valid, accurate and completed within service level agreements supporting our SoAM and other regions and systems
- Evaluate process needs and collaborate with data team members, businesses, and IT to identify efficiencies in achieving automation, standardization, and continuous process improvement
- Manage and lead projects to improve processes and data quality, identifying issues, root causes and gaps
- Lead and guide team members to implement enterprise best practices, continuous improvement, and operational excellence.
- Coach and align associates with data work and projects, ensuring optimal support and service
- Participate in technology decisions to enable & enhance data governance processes and data quality monitoring by performing requirements analysis and testing
- Develop and grow strong cross-functional relationships to ensure the achievement of department and business objectives, navigating complex issues and change management through collaboration and communication
- Collaborate with Internal Controls and other stakeholders to effectively manage controls and mitigate risks.
- Develop, monitor and present key performance indicators and service level agreements to leadership depicting opportunities for improvement and measures of success
- Perform other responsibilities as needed or assigned.
Minimum Qualifications (required)
- Bachelor’s degree in business, Finance, Information Systems, or related Business field.
- 7+ years of experience working in finance, data governance, data administration or data related field or equivalent business experience.
- 2+ years of experience supervising and leading a team
- Fluent in Portuguese and English.
Additional Qualifications
- Previous use of SAP data management and governance tools
- Experience leading and influencing across business and functional boundaries
- Experience leading continuous improvement projects and tasks
- Experience leading or supporting a global team
Analyst, Business Process & Data Expert
Publicado há 7 dias atrás
Trabalho visualizado
Descrição Do Trabalho
This position can be based in PALMAS or SÃO PAULO.
Summary
CHS has an exciting opportunity in our Finance Data Management group. We are looking for a global expert business process and data analyst to facilitate and evolve the execution of global master data management in our SoAM systems. This position will partner across the business and data management team to drive standardized and efficient data management processes and governance with a focus on controls. The ideal candidate will enjoy collaborating with other associates and team members and leverage strong communication skills.
This position will be based in our Palmas or Sao Paulo office (on a hybrid basis).
Responsibilities
- Manage an ongoing queue of requests for counterparty master data ensuring that all requests are valid, accurate and completed within service level agreements supporting our SoAM and other regions and systems
- Evaluate process needs and collaborate with data team members, businesses, and IT to identify efficiencies in achieving automation, standardization, and continuous process improvement
- Manage and lead projects to improve processes and data quality, identifying issues, root causes and gaps
- Lead and guide team members to implement enterprise best practices, continuous improvement, and operational excellence.
- Coach and align associates with data work and projects, ensuring optimal support and service
- Participate in technology decisions to enable & enhance data governance processes and data quality monitoring by performing requirements analysis and testing
- Develop and grow strong cross-functional relationships to ensure the achievement of department and business objectives, navigating complex issues and change management through collaboration and communication
- Collaborate with Internal Controls and other stakeholders to effectively manage controls and mitigate risks.
- Develop, monitor and present key performance indicators and service level agreements to leadership depicting opportunities for improvement and measures of success
- Perform other responsibilities as needed or assigned.
Minimum Qualifications (required)
- Bachelor’s degree in business, Finance, Information Systems, or related Business field.
- 7+ years of experience working in finance, data governance, data administration or data related field or equivalent business experience.
- 2+ years of experience supervising and leading a team
- Fluent in Portuguese and English.
Additional Qualifications
- Previous use of SAP data management and governance tools
- Experience leading and influencing across business and functional boundaries
- Experience leading continuous improvement projects and tasks
- Experience leading or supporting a global team