415 Empregos para Web Services - Brasil
Consultor Comercial Sr - Cloud Services
Publicado há 11 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Como você contribuirá para a Qi Network:
Buscamos pessoa apaixonada pela área de vendas, com a missão de impulsionar o crescimento da nossa área de Cloud Services . Você será responsável por liderar o ciclo de vendas de ponta a ponta, focando em soluções de nuvem inovadoras. Sua jornada começa com a prospecção de novos clientes, passando pelo fechamento de contratos e indo até o acompanhamento pós-venda, assegurando a satisfação contínua e a fidelização dos nossos clientes.
Que competências esperamos de você:
- Geração de novas oportunidades de negócio: Prospectar ativamente novos clientes, identificar suas necessidades e apresentar soluções personalizadas do Google Cloud que resolvam seus desafios de negócio;
- Gestão do ciclo de vendas: Conduzir todas as etapas do processo de vendas, desde a qualificação de leads, elaboração de propostas comerciais junto ao time de arquitetura, negociação de contratos e fechamento de vendas, utilizando metodologias ágeis e eficazes;
- Construção de relacionamento: Estabelecer e manter um relacionamento consultivo e de confiança com os clientes, entendendo suas necessidades e oferecendo suporte técnico e comercial de alta qualidade visando o processo de acompanhamento contínuo e Up Selling;
- Superação de metas: Alcançar e superar as metas de vendas estabelecidas, contribuindo para o crescimento da receita da área de Cloud Services e da Qi Network;
- Análise de mercado: Acompanhar as tendências do mercado de tecnologia e da concorrência, identificando novas oportunidades de negócio e adaptando as estratégias de vendas;
- Colaboração interna: Trabalhar em colaboração com as equipes de marketing, pré-vendas e pós-vendas, garantindo a sinergia e o sucesso das ações comerciais;
- Realizar as atividades e procedimentos administrativos e operacionais do processo de vendas estabelecidos;
- Atender diretamente clientes, atuando desde a prospecção até o fechamento de oportunidades;
- Preparar, agendar e participar de reuniões com clientes predominantemente por meio presencial, e também por telefone e videoconferência;
- Atuar como influenciador no processo de tomada de decisão do cliente, analisando cenários e agindo diplomaticamente nos relacionamentos e negociações;
- Elaborar e apresentar de propostas comerciais de licenças Google, billing GCP, licenciamento de terceiros, Qi Apps e serviços especializados Qi Network, conforme portfólio oficial da Qi Network;
- Preparar e apresentar estudos de caso;
- Análise de relatório de pipeline, forecast e perda oportunidades;
- Promover relacionamento com clientes, realizando follow-up, convidando para eventos e ações comerciais;
- Atualizar relatório das atividades desempenhadas;
- Realizar o assessment do cliente para viabilizar o fechamento da oportunidade;
- Vivência como vendedor comercial em tecnologia, com foco em vendas de serviços de Cloud Computing;
- Vivência em negociações complexas e de alto valor;
- Conhecimento dos serviços e soluções do Google Cloud Platform (GCP), incluindo Compute Engine, App Engine, Kubernetes Engine, Cloud Storage, BigQuery, Cloud Functions, AI/ML, entre outros;
- Entendimento das arquiteturas de nuvem e dos modelos de implantação (IaaS, PaaS, SaaS);
- Capacidade de apresentar soluções técnicas de forma clara e didática para diferentes públicos (técnicos e executivos);
- Conhecimento das ferramentas de CRM (Salesforce, Hubspot, etc.) e outras tecnologias de vendas;
- Diferencial: vivência em vendas de serviços Google Cloud, AWS, e/ou Azure.
A Qi Network é especialista em inovação na nuvem nas áreas de Produtividade, Modernização de Infraestrutura e Inteligência de Dados e é parceira Premier da Google no Brasil. Somos certificados como especialistas em Transformação do Trabalho, além de possuir profissionais certificados em Google Cloud nas áreas de arquitetura de soluções, infraestrutura de TI e projetos de análise de dados. Desde 2011 já ajudamos mais de 1.000 empresas a evoluírem e transformarem seus negócios com a computação em nuvem.
LocalizaçãoRodovia José Carlos Daux, 4120, Sala A19, Passeio Primavera, Saco Grande, Florianópolis - SC, Brasil, 88032-005
#J-18808-LjbffrSenior Developer - SAP Concur Cloud Services
Publicado há 11 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Press Tab to Move to Skip to Content Link
Senior Developer - SAP Concur Cloud ServicesAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.
Do you want to develop products and services that impact thousands of clients and millions of users around the globe? Are you ready to play a key role in defining and implementing services and solutions that have an impact across our entire company? Do you dream of delivering excellence and driving innovation? If the answer is yes, then the Platform team, Cloud Services at SAP Concur is the place for you
As a Senior Software Development Engineer on our team, you will:
- Solve complex problems and design systems that enable best-in-class operation of SAP Concur’s cloud services and communications with our customers.
- Develop across the full-stack on a variety of technologies including Python, Lambda, Boto client, SQS, Sceptre, Cloud Custodian, Dynamo, Docker containers, Kubernetes and AWS ECS.
- Leverage the latest and greatest AWS Cloud technologies as you build and innovate.
- Embrace end-to-end ownership and DevOps practices: architect, design, code, test, deploy and monitor your software in providing direct value to our customers.
- Cooperate with and mentor other engineers and product owners in an ever-evolving, agile environment.
- Learn, as we move fast and are unafraid to venture into the unknown.
- Be part of a team that owns products, tools and services that help other teams deliver better software and improve our relationship with customers
In order to accomplish this, you will need:
- A solid understanding and experience with software development principles and practices.
- A passion for maintaining high-quality, robust and scalable services.
- Good analytical and design skills – you should be able to think about problems broadly and deeply.
- Attention to details and strive for excellence in the quality of code you produce.
- A high degree of intellectual curiosity and a lack of fear for learning something new. You should be open to learning from others and also willing to help mentor and teach
WHO ARE WE?
Concur, a part of SAP, imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. Founded in 1993, Concur services are used by 30,000 clients representing 27 million users in more than 150 countries. Your career at SAP Concur is what you make of it. We are inspired by change and by each other, which is a major contributing factor to how we have retained the innovative culture that has created a market leading team of 4,800 colleagues.
QUALIFICATIONS & SKILLS:
- BS or MS in Computer Science, Computer Engineering, or related field
- Software development experience with a solid understanding of the full software stack
- Strong experience with AWS stack. Lambda, S3, SNS, SQS, IAM
- Knowledge of container technologies: Docker, Kubernetes
- Cloud Custodian development experience is a plus
- Proven experience coding object-oriented and modularized software
- Experience building scalable, reliable, and high-performing software systems
- Solid Linux and/or Unix skills
- Experience with RESTful API design and service operation
- Must have excellent verbal and communication skill
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP,you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 427461 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Select how often (in days) to receive an alert:
Select how often (in days) to receive an alert:
Job Segment: Cloud, Developer, Testing, SAP, ERP, Technology
Requisition ID 427461
Work Area Software-Design and Development
#J-18808-LjbffrAnalista de Data Center | Cloud Services
Publicado há 11 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Na ISH, nosso objetivo é criar um mundo digital seguro e acolhedor . Estamos na vanguarda da mitigação de riscos, assegurando que a segurança digital seja uma garantia de tranquilidade para empresas e pessoas. Não é apenas uma responsabilidade, mas um compromisso que nos permite capacitar a inovação .
Você já se imaginou trabalhando em um lugar em constante transformação digital, inovação, colaboração e crescimento? Se sim: A ISH é o SEU lugar!
O que nos move em direção ao futuro?
Uma lealdade guia nossas ações, com integridade e verdade sempre presentes.
Cuidado é uma via de mão dupla: cuidamos uns dos outros para sermos cuidados.
Com proatividade e competência, o crescimento é uma realidade para quem se destaca.
A resolutividade é o nosso foco: identificamos, entendemos e solucionamos problemas com eficiência.
O reconhecimento é parte do nosso dia a dia, onde mérito e bom trabalho são sempre celebrados.
A motivação nos move, e trabalhamos todos os dias com vontade de fazer a diferença.
Venha trilhar os caminhos da #estradaparaofuturo junto com a gente!
Main responsibilities
- Operação de soluções de backup, virtualização, storages, automação, firewall e switch;
- Documentar o ambiente;
- Analisar a topologia de rede;
- Implementar melhores práticas.
Requirements and skills
- Graduação nas áreas de Tecnologia da Informação.
- Conhecimento em monitoração e configuração de LAN/WAN;
- Conhecimento em protocolos de rede TCP/IP;
- Conhecimento em sistemas operacionais Linux e Windows Server;
- Conhecimento em infraestrutura como código: Ansible / Terraform;
- Conhecimento em nuvem pública;
- Desejável conhecimento em arquitetura de ambientes voltados a microsserviços;
- Desejável conhecimento em tecnologias de Monitoramento/Observabilidade (Grafana, Loki, Opensearch, ELK e similares)
- Experiência técnica nas áreas de operações/gerenciamento de backup e armazenamento/gerenciamento de virtualização;
- Desejável inglês intermediário;
Additional information
Aqui na ISH, além dos benefícios de mercado, você tem:
Previdência Privada;
Day Off de aniversário;
Zenklub: Desconto especial para sessões de terapia com foco no desenvolvimento pessoal e bem-estar emocional;
Wellhub: Plataforma que conecta você às diversas redes para ajudar no cuidado do seu bem-estar físico (e o de sua família);
Programa de indicação de novos colaboradores com bônus em dinheiro;
Deeplearning: Nossa universidade corporativa, um espaço dedicado ao desenvolvimento contínuo dos nossos colaboradores, com cursos, treinamentos e workshops voltados para o aprimoramento profissional e pessoal.
Acabou? Ainda não!
Aqui você tem um ambiente descontraído, que respira inovação.
Nossa liderança é super acessível! As portas estão sempre abertas e você pode encontrá-los nos corredores da empresa.
CEOs Talks (encontros trimestrais com os nossos CEOs para um bate-papo, e te manter informado sobre o que acontece na empresa, tirar dúvidas e sugerir novas ideias).
Lanchinho diariamente? Temos também!
Você vai se manter atualizado com novidades do mercado e estará sempre em contato com um time inovador.
Tá esperando o que? #vemserISH
#LI-AM1
#J-18808-Ljbffr
Head of Digital and Cloud Services
Publicado há 11 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Join to apply for the Head of Digital and Cloud Services role at Volkswagen Group Services - South America .
Volkswagen Group Services aims to provide specialized services to VW Group companies, ensuring excellence in our deliveries and focusing on the strategic needs of each client. In 2023, we launched our South America operation and are seeking talented and engaged professionals to join us on this journey.
Responsibilities- Develop the company's technical strategy, ensuring alignment with business objectives.
- Discover and implement new technologies that provide a competitive advantage.
- Create quality assurance and data protection processes.
- Manage teams and projects, focusing on results and people.
- Maintain contact with customers to approve new projects.
- Improve the process of selling new projects.
- Senior professional with over 10 years of experience in the technology market.
- Experience managing Digital and Cloud teams.
- Experience in the process of selling new projects.
- Knowledge of the automobile industry.
- Knowledge of finance and preparing commercial proposals.
- Knowledge of Digital and Cloud Services.
- Hands-on profile.
- Fluent or advanced English.
- Fluent or advanced German.
CLT hiring, hybrid model requiring presence at our offices and with clients.
Benefits- Vale Alimentação
- Vale Refeição
- Plano de Saúde Sulamerica
- Plano Odontológico Sulamerica
- Seguro de Vida
- Auxílio Creche
- Programa de Bem-Estar
- Previdência Privada
- PLR
- Partnerships for pharmacy discounts
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Other
- Industries: IT Services and IT Consulting
Referrals can double your chances of interviewing at Volkswagen Group Services - South America.
#J-18808-LjbffrHead of digital and cloud services
Publicado há 2 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Qualification:
. Senior professional with more than 10 years acting in the technology market.
. Experience in managing Digital and Cloud teams.
. Experience in the process of selling new projects.
. Knowledge about automobile industry.
. Knowledge about finance and preparation of commercial proposals.
. Knowledge about Digital and Cloud Services.
. Hands on profile.
. Fluent or advanced English.
. Fluent or advanced German.
Responsibilities:
. Develop technical aspects of the companys strategy, ensuring alignment with business objectives.
. Discover and implement new technologies that provide competitive advantage to customers.
. Create quality assurance and data protection processes.
. Manage teams and projects, keeping the focus on the companys results and people.
. Maintain contact with customers to approve new projects.
. Improve the process of selling new projects.
Senior Developer - SAP Concur Cloud Services

Publicado há 5 dias atrás
Trabalho visualizado
Descrição Do Trabalho
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Do you want to develop products and services that impact thousands of clients and millions of users around the globe? Are you ready to play a key role in defining and implementing services and solutions that have an impact across our entire company? Do you dream of delivering excellence and driving innovation? If the answer is yes, then the Platform team, Cloud Services at SAP Concur is the place for you
**As a Senior Software Development Engineer on our team, you will:**
+ Solve complex problems and design systems that enable best-in-class operation of SAP Concur's cloud services and communications with our customers.
+ Develop across the full-stack on a variety of technologies including Python, Lambda, Boto client, SQS, Sceptre, Cloud Custodian, Dynamo, Docker containers, Kubernetes and AWS ECS.
+ Leverage the latest and greatest AWS Cloud technologies as you build and innovate.
+ Embrace end-to-end ownership and DevOps practices: architect, design, code, test, deploy and monitor your software in providing direct value to our customers.
+ Cooperate with and mentor other engineers and product owners in an ever-evolving, agile environment.
+ Learn, as we move fast and are unafraid to venture into the unknown.
+ Be part of a team that owns products, tools and services that help other teams deliver better software and improve our relationship with customers
**In order to accomplish this, you will need:**
+ A solid understanding and experience with software development principles and practices.
+ A passion for maintaining high-quality, robust and scalable services.
+ Good analytical and design skills - you should be able to think about problems broadly and deeply.
+ Attention to details and strive for excellence in the quality of code you produce.
+ A high degree of intellectual curiosity and a lack of fear for learning something new. You should be open to learning from others and also willing to help mentor and teach
**WHO ARE WE?**
Concur, a part of SAP, imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. Founded in 1993, Concur services are used by 30,000 clients representing 27 million users in more than 150 countries. Your career at SAP Concur is what you make of it. We are inspired by change and by each other, which is a major contributing factor to how we have retained the innovative culture that has created a market leading team of 4,800 colleagues.
**QUALIFICATIONS & SKILLS:**
+ BS or MS in Computer Science, Computer Engineering, or related field
+ Software development experience with a solid understanding of the full software stack
+ Strong experience with AWS stack. Lambda, S3, SNS, SQS, IAM
+ Knowledge of container technologies: Docker, Kubernetes
+ Cloud Custodian development experience is a plus
+ Proven experience coding object-oriented and modularized software
+ Experience building scalable, reliable, and high-performing software systems
+ Solid Linux and/or Unix skills
+ Experience with RESTful API design and service operation
+ Must have excellent verbal and communication skill
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 427461 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Página da Vaga | Analista de Data Center | Cloud Services
Publicado há 6 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Na ISH, nosso objetivo é criar um mundo digital seguro e acolhedor . Estamos na vanguarda da mitigação de riscos, assegurando que acibersegurançaseja uma garantia de tranquilidade para empresas e pessoas. Não é apenas uma responsabilidade, mas um compromisso que nos permite capacitar a inovação .
Você já se imaginou trabalhando em um lugar em constante transformação digital, inovação, colaboração e crescimento. Se sim: A ISH é o SEU lugar!
O que nos move em direção ao futuro ?
A lealdade guia nossas ações, com integridade e verdade sempre presentes.
Cuidado é uma via de mão dupla: cuidamos uns dos outros para sermos cuidados.
Com proatividade e competência, o crescimento é uma realidade para quem se destaca.
A resolutividade é o nosso foco: identificamos, entendemos e solucionamos problemas com eficiência.
O reconhecimento é parte do nosso dia a dia, onde mérito e bom trabalho são sempre celebrados.
A motivação nos move, e trabalhamos todos os dias com vontade de fazer a diferença.
Venha trilhar os caminhos da #estradaparaofuturo junto com a gente!
Main responsibilities
- Operação de soluções de backup, virtualização, storages, firewall e switch;
- Documentar o ambiente;
- Analisar a topologia de rede;
- Implementar melhores práticas.
Requirements and skills
Requisitos:
- Graduação em andamento ou concluída em áreas de Tecnologia da Informação;
- Conhecimento em redes LAN/WAN e protocolos TCP/IP;
- Conhecimento em sistemas operacionais Linux e Windows Server;
- Conhecimento em virtualização e soluções de backup;
- Conhecimento básico em hardware de servidores e storages;
- Noções de ferramentas de monitoramento e sistemas de chamados;
- Organização para manter documentação técnica atualizada.
Desejáveis:
- Conhecimento nuvem pública (AWS, Azure, GCP);
- Noções básicas de automação (Ansible, scripts);
- Familiaridade com ambientes virtualizados (Proxmox, VMware, Openstack, Hyper-v);
- Inglês intermediário (leitura técnica).
Diferenciais:
- Certificações (CompTIA, Linux Essentials, MCSA, etc.);
Additional information
Aqui na ISH, além dos benefícios de mercado, você tem:
Previdência Privada;
DayOffde aniversário;
Zenklub: Desconto especial para sessões de terapia com foco no desenvolvimento pessoal e bem-estar emocional;
Wellhub : Plataforma que conecta você às diversas redes para ajudar no cuidado do seu bem-estar físico (e o de sua família);
Programa de indicação de novos colaboradores com bônus em dinheiro;
Deeplearning: Nossa universidade corporativa, um espaço dedicado ao desenvolvimento contínuo dos nossos colaboradores, com cursos, treinamentos e workshops voltados para o aprimoramento profissional e pessoal.
Acabou? Ainda não!
Aqui você tem um ambiente descontraído, que respira inovação.
Nossa liderança ésuperacessível! As portas estão sempre abertas e você pode encontrá-los nos corredores da empresa.
CEOsTalks(encontros trimestrais com os nossosCEOspara um bate-papo, e te manter informado sobre o que acontece na empresa, tirar dúvidas e sugerir novas ideias).
Lanchinho diariamente? Temos também!
Você vai se manter atualizado com novidades do mercado e estará sempre em contato com um time inovador.
Tá esperando o que? #vemserISH
#J-18808-Ljbffr
Seja o primeiro a saber
Sobre o mais recente Web services Empregos em Brasil !
Associate Technical Service Manager (Sao Paulo) - Enterprise Cloud Services
Publicado há 11 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Associate Technical Service Manager (Sao Paulo) - Enterprise Cloud ServicesWe help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
EXPECTATIONS AND TASKS
We are looking for a SAP Technical Service Consultant who is well-versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.
Technical Service Managers play a critical role in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they desire from their SAP landscape. You will act as a trusted technical advisor to our customers and partners, analyzing customer business requirements and problems, working across SAP Enterprise Cloud Services and other SAP departments to provide quality services, resolve technical complexities, and support them throughout their cloud transformation journey.
- Primary contact for customers regarding technology and innovations, serving as an escalation point for technical issues
- Understand customer business, goals, and challenges to suggest solutions and services
- Identify and promote SAP Enterprise Cloud Services offerings that deliver value to the customer
- Offer comprehensive knowledge on SAP S/4HANA architecture, migration paths, methodologies, and tools
- Understand SAP high availability and disaster recovery architecture, network, and virtual technologies (load balancer, virtual machine)
- Experience with SAP NetWeaver Administration, migrations, and upgrades
- Identify top issues, define service plans, and drive implementation of action items across customer landscapes
- Understanding of various SAP cloud solutions and integration scenarios with BTP, Ariba, SuccessFactors, etc. (preferred)
- Design optimal SAP configurations to maximize system performance and availability
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
- Bachelor's degree in Computer Science, Engineering, or Information Management
- Solid knowledge of SAP Technologies and Products (SAP certification highly beneficial)
- Hyperscalers certification (AWS, Azure, GCP) is a plus
- Analytical, solution-oriented, with experience working in cross-cultural teams
WORK EXPERIENCE
- Experience with SAP Basis, including administration and operations of SAP solutions
- Customer-facing experience with excellent de-escalation skills in critical situations
- Hands-on experience with Unix/Linux systems
- Experience with SAP HANA and Sybase databases
LANGUAGE SKILLS
- Spanish language skills are a plus
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work more efficiently and use insights more effectively. Originally known for ERP software leadership, SAP has evolved into a market leader in end-to-end business applications, including database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and over 100,000 employees, we are purpose-driven and future-focused, fostering a collaborative environment emphasizing learning and development. We connect global industries, people, and platforms, ensuring every challenge receives an appropriate solution.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible work models help everyone, regardless of background, perform at their best. We believe our strength lies in our diverse talents and qualities, and we invest in our employees to inspire confidence and help them realize their full potential. We are committed to creating a more equitable world and are proud to be an equal opportunity employer. For accommodations or assistance during the application process, please contact Recruiting Operations Team at
EOE AA M/F/Vet/Disability:
Qualified applicants will be considered regardless of age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity, veteran status, or disability. Successful candidates may undergo background verification.
Requisition ID: 429404 | Work Area: Information Technology | Expected Travel: 0-10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Posted Date: Jul 11, 2025
Location: Sao Paulo, BR, 04795-100
Job Segment: Cloud, ERP, SAP, Service Manager, Information Technology, Technology, Customer Service
Associate Technical Service Manager (Sao Paulo) - Enterprise Cloud Services
Publicado há 13 dias atrás
Trabalho visualizado
Descrição Do Trabalho
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and aligns with our purpose-driven, future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
EXPECTATIONS AND TASKS
We are looking for a SAP Technical Service Consultant who is well-versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.
Technical Service Managers play a critical role in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they desire from their SAP landscape. You will act as a trusted technical advisor to our customers and partners, analyzing customer’s business requirements and problems, and working across SAP Enterprise Cloud Services and other SAP departments to provide quality services, resolve technical complexities, and support them throughout their entire cloud transformation journey.
- Primary contact for customers regarding technology and innovations, serving as an escalation point for technical issues.
- Understand the customer's business, goals, and challenges to suggest solutions & services.
- Identify and promote offerings by SAP Enterprise Cloud Services that deliver value to the customer.
- Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology, and tools.
- Understand SAP high availability or disaster recovery architecture, network, and virtual technologies (load balancer, virtual machine).
- Experience and knowledge in SAP NetWeaver Administration, migration, and upgrades.
- Identify top issues, define service plans, and drive the implementation of action items across customer landscapes.
- Understanding of various SAP cloud solutions and integration scenarios with BTP, Ariba, SuccessFactors, etc. (preferred).
- Design optimal SAP configurations to maximize system performance and availability.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
- Bachelor's degree in Computer Science, Engineering, or Information Management.
- Solid knowledge of SAP Technologies and Products (SAP certification highly beneficial).
- Hyperscalers certification (AWS, Azure, GCP) is a plus.
- Analytical, solution-oriented, with experience working with cross-cultural teams.
WORK EXPERIENCE
- Experience with SAP Basis, including administration and operations of SAP solutions.
- Customer-facing experience, with excellent skills in de-escalating critical situations.
- Hands-on experience with Unix/Linux flavors.
- Hands-on experience with SAP HANA and Sybase databases.
LANGUAGE SKILLS
- Spanish language skills are a plus.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insights more effectively. SAP is a market leader in enterprise resource planning (ERP) software, end-to-end business application software, and related services in database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and over 100,000 employees, we are purpose-driven and future-focused, with a highly collaborative team ethos and commitment to personal development. We connect global industries, people, and platforms to provide solutions for every challenge.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help everyone, regardless of background, feel included and perform at their best. We believe in the strength of diverse talents and invest in our employees to inspire confidence and help them realize their full potential. We are committed to equal employment opportunities and provide accommodations for applicants with disabilities. For assistance, contact Recruiting Operations Team at
EOE AA M/F/Vet/Disability:
Qualified applicants will be considered without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, veteran status, or disability. Candidates may undergo background verification.
Requisition ID: 429404 | Work Area: Information Technology | Expected Travel: 0-10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Posted Date: Aug 9, 2023
Location: Sao Paulo, BR, 04795-100
Job Segment: ERP, Cloud, Service Manager, Information Technology, IT Manager, Technology, Customer Service
Associate Technical Service Manager (Sao Paulo) - Enterprise Cloud Services

Publicado há 5 dias atrás
Trabalho visualizado
Descrição Do Trabalho
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**EXPECTATIONS AND TASKS**
We are looking for a SAP Technical Service Consultant who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.
Technical Service Managers play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. Your will act as a trusted technical advisor to our customers and partners. This includes analyzing customer's business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey
+ Primary contact for customers for discussions about technology and innovations and serve as an escalation point person for technical issues
+ Understand the customer business, goals, and challenges to suggest solutions & services
+ Identify and position offerings by SAP Enterprise Cloud Services that deliver value to the customer
+ Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
+ Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine)
+ Experience and knowledge in SAP NetWeaver Administration, migration and upgrades
+ Identify top issues, define service plan, and drive implementation of identified action items across customer landscapes
+ Understanding of various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, SuccessFactors etc. (good to have)
+ Design optimal SAP configuration to maximize system performance and availability.
**EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES**
+ Bachelor's degree on the following areas: Computer Science, Engineering, Information Management
+ Solid know-how on SAP Technologies and Products (SAP certification highly beneficial),
+ Hyperscalers certification (AWS, Azure, GCP) is a plus
+ Analytical, solution-oriented and experience in working with cross-cultural teams
**WORK EXPERIENCE**
+ Experience with SAP Basis and should have knowledge & experience on Administration and Operations of SAP solutions.
+ Among that, experience in customer facing role and should have excellent command on de-escalating the critical situations.
+ Hands on experience with working knowledge of Unix/Linux flavors
+ Hands on experience with working knowledge of SAP HANA and Sybase databases
**LANGUAGE SKILLS**
+ English (advanced/fluent written & spoken)
+ Spanish is a plus#SAPECSCareers
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 429404 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.