896 Empregos para Team Lead - Brasil

About Diabolocom

Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative, cloud-based contact center solution leverages AI-driven technologies to optimize the customer experience. We empower Customer Service and Sales teams to handle inbound and outbound interactions seamlessly across multiple channels, ensuring premium voice quality, real-time analytics, and robust global scalability.

Our platform integrates with leading CRMs and offers a wide range of APIs and services in multiple languages. With offices in Europe, the USA, Brazil, and the UAE, and 350+ clients operating in 60+ countries, we are constantly evolving and seeking talented individuals to join our team.

As part of our exponential growth, we are strengthening our internal engineering team and opening a Team Lead position in our Auxiliary Squad .

About the Role:

We are looking for a Software Development Team Lead who can drive the architectural vision, guide a multidisciplinary team, and ensure timely delivery of high-quality solutions. In this role, you will lead a squad of engineers, collaborate closely with product owners, and apply best practices to build scalable, high-performing applications that meet complex technical and business requirements.

Your focus will be on delivering robust solutions, mentoring team members, and maintaining a strong engineering culture. You will contribute hands-on to development tasks: back-end microservices in Java and Kotlin, Angular front-end, containerized deployments - while continuously improving systems design, code quality, and team efficiency.

About the Auxiliary Squad:

The team is responsible for the Scenario service - our core no-code platform that empowers customers to create sophisticated processing pipelines for phone calls, emails, and SMS messages using intuitive block-based programming. Our users construct complex, highly customizable scenarios that enable automated and efficient communication workflows. These scenarios often involve extensive logic and functionality, running asynchronously to provide maximum flexibility and performance.

Additionally, the team manages critical internal infrastructure services such as Authentication , API Gateway , and API Proxy . These components require exceptional stability, scalability, and efficiency, as they form the backbone of secure and reliable communication between services.

Technical Stack:

Languages: Java, Kotlin

Framework: Spring Boot

Database: PostgreSQL

Message Broker: RabbitMQ

Caching: Redis

Containerization: Docker

Our team currently consists of:

1. 3 backend developers
2. 1 QA engineer

What We’re Looking For:

1. 10+ years in software development within product-focused companies, with at least 5+ years working extensively in Java or Kotlin .
2. 3+ years in a people management role.
3. Experience working with relational databases (PostgreSQL preferred).
4. Experience with Spring Boot Framework .
5. Experience in designing and implementing effective distributed systems.
6. Ability to make architectural decisions and evaluate their impact on system performance, scalability, and reliability.
7. Strong engineering culture, attention to detail, and business-centric mindset.

What We Offer:

1. A collaborative and innovative team environment.
2. The opportunity to work on cutting-edge distributed communication systems.
3. Career growth opportunities within a fast-growing global company.
4. Flexible work arrangements and remote work options.
5. A supportive team that values innovation and knowledge-sharing.

Recruitment Process:

1. Technical challenge on HackerRank platform
2. Intro call with a Talent Acquisition Manager
3. Live coding challenge with one of our Team Leads
4. Design interview with one of our Team Leads
5. Final interview with Alexander, our Head of Software Engineering

Join to apply for the Manufacturing Team Lead role at ABEC

1 day ago Be among the first 25 applicants

Join to apply for the Manufacturing Team Lead role at ABEC

Description

ABEC is at the forefront of innovation in our industry, offering highly differentiated products and services driving exceptional growth. As we expand to meet increased demand and new opportunities, we seek talented individuals to join our team and support our continued success. We’re in a significant growth phase, with multiple key roles open across our organization. If you’re qualified for multiple positions, we encourage you to apply for the role that aligns most with your skills and experience.

Company Overview

ABEC is a leading supplier to the biopharmaceutical manufacturing industry. ABEC's unique value is based on combining long experience with the ability to engineer, design, manufacture, commission, qualify, and service the entire bioprocess to reduce overall cost, shorten time to market, and maximize productivity. ABEC's products include process and equipment engineering/consulting services, comprehensive site services, bioreactors and fermenters, filtration and chromatography systems, prep and hold systems, and cleaning/sterilization systems.

Description

ABEC is at the forefront of innovation in our industry, offering highly differentiated products and services driving exceptional growth. As we expand to meet increased demand and new opportunities, we seek talented individuals to join our team and support our continued success. We’re in a significant growth phase, with multiple key roles open across our organization. If you’re qualified for multiple positions, we encourage you to apply for the role that aligns most with your skills and experience.

Company Overview

ABEC is a leading supplier to the biopharmaceutical manufacturing industry. ABEC's unique value is based on combining long experience with the ability to engineer, design, manufacture, commission, qualify, and service the entire bioprocess to reduce overall cost, shorten time to market, and maximize productivity. ABEC's products include process and equipment engineering/consulting services, comprehensive site services, bioreactors and fermenters, filtration and chromatography systems, prep and hold systems, and cleaning/sterilization systems.

Benefits Include

• Paid holidays and vacation time
• Medical, dental and vision insurance (benefits start day 1)
• Company paid life insurance
• Generous 401K plan (40% match)
• College tuition benefit program
• Employee Referral Program
  
  

• Coordinates with Shift Supervisor/ Manager at the start of each shift to establish clear expectations for work to be completed during the shift and reports out at the end of each shift to summarize status of work actually completed.
• Plans project activity for the shift, and assigns team members appropriate tasks.
• Participates in the assembly and fabrication of mechanical parts, pieces, or products accurately and with proper procedures in a timely manner, using a variety or tools and equipment according to required specifications.
• Strong attention to detail and accuracy in customized manufacturing process.
• Knowledge of all types of hand tools, fabricating equipment, measuring devices.
• Participates in Installations at customer sites.
• Oversees Team Members during the shift to assure compliance with all safety policies, quality practices & productivity expectations applicable to the work being performed.
• Provides real-time guidance to Team Members to address any issues affecting completion of planned work assignments (technical, procedural, material-related, etc.).
• Immediately addresses any employee behavioral issues that conflict with company policy or may be counter-productive to established goals for the shift.
• Reports project needs, material requirements, and any planning & scheduling issues that are affecting planned work activities to Supervisor/Manager to assure manpower resources can be utilized in the most effective and efficient manner.
• Maintains and promotes communication with and among team members to ensure common understanding of purpose, methods and progress toward committed goals.
• Interacts as necessary with Project Managers, Engineers, Designers, and other Team Leads to obtain/provide information necessary to resolve problems and progress work.
• Participates in Team Leader/Shop Floor meetings, project meetings, design reviews, or other similar meetings as may be required to share important information.
• Provides performance review input and participates in interviewing new hire candidates.
• Supports employee training activities to help assure accurate understanding of technical requirements, as well as productivity expectations of the job.
• Reviews and approves team member paid time off request forms, and forwards them to the Payroll Timekeeping Specialist.
• Implement Continuous and Lean Manufacturing improvement initiatives to enhance production quality and reduce costs.
• Execute other tasks as assigned.
• Ability to travel when required.
  
  

• High School Diploma or equivalent.
• Minimum of 2 years direct leadership experience in a manufacturing environment.
• Ability to read tape measure and perform simple mathematical equations.
• Proficient with the use of hand tools and basic fabrication tools.
• Production Planning and scheduling capability/experience.
• Self-Directed Work Style and Results-oriented attitude.
• Self-Disciplined and able to work with minimal oversight.
• Sets clear expectations for performance and leads by example.
• Good verbal and written communication skills.
• Computer literate and able to direct team members in the use shop floor data system.
• Able to interpret technical drawings (Blueprints, P&ID’s, Electrical Schematics).
• Able to lift a minimum of 50 lbs./ 23 kilograms.
• Typical work is in a manufacturing environment or customer’s site.
• Required to stand for long periods of time and may involve heavy manual labor.
• You will need to be able to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items.
• Awareness of and prior experience with implementing Continuous Improvement (CI) a plus.
• Experience with Six Sigma or Lean Manufacturing is preferred.
• Exposure to loud noises.
• Ability to wear personal protective equipment.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology

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• Criamos universos fantásticos através de arquivos de miniaturas extremamente realistas para impressão 3D.
  
  

• Criamos universos fantásticos através de arquivos de miniaturas extremamente realistas para impressão 3D.
  
  

• Gerenciar a equipe, incluindo seleção, capacitação, avaliação de desempenho, planejamento de férias e controle de ponto. Garantir a documentação e atualização dos processos de gestão de pessoas. Supervisionar os acessos e permissões da equipe. Controlar acessos de novos e desligados nas ferramentas da área;
• Planejar e gerir as tarefas do time através do software de gestão de tarefas utilizado (no momento usamos o ClickUp, Notion) e reuniões diárias;
• Realizar o alinhamento com todos os setores da empresa das entregas do time de produto, alinhado às demandas e expectativas com os stakeholders internos;
• Analisar dados de performance do produto, acompanhando índices da empresa e do mercado, a fim de obter melhor direcionamento de produto;
• Acompanhar o processo de discovery e validação com usuários (entrevistas, protótipos, testes A/B etc.) de novos produtos e soluções alinhadas com os objetivos estratégicos da empresa;
• Planejar as iniciativas do time de produto, de acordo com os objetivos estratégicos da empresa, oportunidades de mercado, feedbacks de usuários e dados de performance do produto;
• Promover discussões estratégicas e expor visão de produto para áreas correlacionadas, como Marketing, Produto (arte), Sucesso do Cliente (CS), Produção;
• Acompanhar as entregas técnicas do time de desenvolvimento, fomentando a cultura ágil, melhoria contínua e importância da documentação das iniciativas;
• Acompanhar processos em demandas internas e externas da área de produto, direcionando os colaboradores do time e apoiando as decisões estratégicas;
• Realizar reuniões estratégicas com parceiros-chave dentro dos objetivos da empresa;
• Atuar como referência na comunicação sobre problemas técnicos da plataforma, permitindo que o time de desenvolvimento permaneça focado na execução das tarefas sem impedimentos;
• Identificar problemas, e atuar de maneira corretiva a reduzir o risco na implementação da solução.
  

• Experiência sólida em gestão de produto digital, preferencialmente em empresas de tecnologia;
• Experiência em gestão de pessoas;
• Inglês Fluente, para comunicação oral e escrita com stakeholders internacionais;
• Vivência com análise e gestão estratégica de dados;
• Superior completo em áreas correlatas (Administração, Eng. de Software, Sistemas de Informação, Comunicação).
  
  

• Background na área de desenvolvimento de software (Engenharia de Software, Ciência da Computação, Sistemas de Informação);
• Certificações na área de produto (Tera, PM3, Reforge, etc);
• Experiência comprovada na construção e gestão de produtos de dados.
  
  

• Comunicação verbal e escrita;
• Iniciativa;
• Proatividade;
• Inovação;
• Criatividade/ perfil curioso;
• Empatia;
• Relacionamento Interpessoal;
• Analítica;
• Atenção aos detalhes.

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Conheça a 1GLOBAL

A 1GLOBAL é uma empresa dinâmica e inovadora que atua na interseção entre telecomunicações e tecnologia. Fundada por dois empreendedores visionários, Hakan Koç e Pyrros Koussios, a 1GLOBAL é uma empresa privada com uma missão clara: conectar o mundo de forma integrada e eficiente . Com mais de 100 milhões de dólares em receita e um crescimento contínuo, somos uma empresa sólida e independente, capaz de financiar nossa expansão de maneira sustentável.

Como provedora global especializadas em telecomunicações, a 1GLOBAL atende diversas áreas como instituições financeiras, operadoras de redes móveis e consumidores em 42 países. Oferecemos serviços regulados de voz, dados e SMS. Somos pioneiros na revolução de eSIMs, construindo um ecossistema completo que nos impulsiona ao lado de parceiros como Apple, Palo Alto Networks e Google, além de clientes renomados como Goldman Sachs, JP Morgan, Revolut, Netflix e Tesla.

E agora, estamos abrindo um Hub de Tecnologia em São Paulo, Brasil e buscamos talentos que estejam dispostos a nos ajudar a conectar o mundo de forma integrada.

Junte-se a nós!

Sobre a vaga!

Estamos à procura de um(a) líder de engenharia talentoso(a) e experiente para integrar o nosso time do Consumer Group. Você será responsável por construir e liderar uma equipe de desenvolvimento focada na entrega e gestão contínua de nossos produtos B2C (como o betterroaming.com ) e B2B2C (API que alimenta plataformas como Revolut, NordVPN , entre outras). Você fará parte de um time talentoso, curioso e disposto a experimentar novas tecnologias. Valorizamos o trabalho em equipe e cultivamos uma cultura de plena responsabilidade sobre nossas entregas, o que significa que somos autônomos e responsáveis por elas.

Se você é uma pessoa apaixonada por liderar equipes e criar produtos impactantes, queremos te conhecer!

• Projetar e implementar soluções eficientes e sustentáveis, garantindo as melhores práticas em desenvolvimento de software.
• Liderar o desenvolvimento de uma arquitetura de microsserviços robusta, escalável e de alto desempenho.
• Colaborar com equipes multifuncionais, incluindo desenvolvedores frontend, gerentes de produto e designers, para traduzir requisitos de negócios em soluções backend escaláveis e eficientes.
• Tomar decisões de arquitetura e contribuir para o design geral do sistema.
• Desenvolver e manter APIs RESTful para garantir uma comunicação fluida entre os diferentes componentes da nossa plataforma, com foco em segurança, desempenho e confiabilidade das APIs.
• Projetar e otimizar esquemas de banco de dados, trabalhando de perto com administradores de banco de dados para garantir o armazenamento e recuperação eficientes de dados.
• Identificar e solucionar gargalos de desempenho nos sistemas backend, continuamente otimizando e melhorando a eficiência do código e dos sistemas existentes.
• Orientar membros da equipe e contribuir com revisões significativas.

Requisitos

• Mais de 5 anos de experiência em desenvolvimento de software em Java.
• Mais de 2 anos de experiência em liderança de engenharia.
• Bom entendimento de arquitetura de sistemas, serviços em nuvem (AWS) e infraestrutura escalável.
• Experiência com testes unitários, de integração e e2e (desenvolvimento orientado a testes é um diferencial).
• Proficiência em APIs REST, tanto na implementação quanto no consumo de interfaces.
• Experiência sólida com bancos de dados relacionais, fluxos de CI/CD, Git, Docker e Kubernetes.
• Excelentes habilidades de comunicação (fluente em inglês, tanto escrito quanto falado), com um perfil autônomo e motivado.

Por que escolher a 1GLOBAL?

• Oportunidades de Crescimento: Avance em sua carreira em uma das empresas de telecomunicações que mais cresce, com expansão de mais de 40% ano a ano sob a liderança de empreendedores de tecnologia.
• Exposição Global e Multicultura: Você também terá a oportunidade de trabalhar em um time multicultural, colaborando com pessoas de diferentes nacionalidades e experiências.
• Cultura de Comunicação Aberta: Faça parte de uma equipe onde suas ideias são ouvidas e o diálogo é incentivado, promovendo um ambiente de trabalho transparente e colaborativo.
• Exposição a Grandes Projetos: Participe ativamente de decisões que impactam o futuro da indústria de telecomunicações.
• Ambiente de Trabalho Dinâmico: Se prepare para estar em um ambiente acelerado e inovador, com pessoas comprometidas em transformar o universo de telecomunicações através de tecnologia.
• Desenvolvimento Profissional: Trabalhe ao lado de um time talentoso que se apoie mutuamente, sempre pronto para elevar nosso nível e ajudar você a aprimorar suas habilidades, superando desafios e alcançando estes objetivos juntos.
• Foco em Resultados: Contribua em um time orientado a resultados, que valoriza eficiência, criatividade e inovação.

Na 1GLOBAL, acreditamos que um ambiente diverso e inclusivo é fundamental para nosso sucesso. Valorizamos diferentes perspectivas e experiências que cada pessoa traz, para criar um espaço de respeito e colaboração. Aqui, buscamos promover uma cultura onde todos se sintam bem-vindos e possam contribuir com seu melhor, independentemente de origem, gênero, orientação sexual, etnia ou qualquer outra característica pessoal. Estamos sempre em busca de criar um ambiente onde todos possam crescer e se desenvolver juntos.

Join to apply for the Team Lead SAP role at Rimini Street

1 day ago Be among the first 25 applicants

Join to apply for the Team Lead SAP role at Rimini Street

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Direct message the job poster from Rimini Street

We are actively seeking a Command Center Team Lead (SAP) . This position that is based in our São Paulo office, Brazil.

Position Summary

The role of the Team Lead, Command Center is to provide exceptional remote-based support for mission-critical applications as part of our global Application Managed Services support team. The position has the responsibility for researching, troubleshooting, and supporting multiple application modules for our global clients.

Essential Duties and Responsibilities

• Evaluate complex customer issues using methodical troubleshooting based on expert knowledge of applications functionality and develop an action plan to resolve issues, either directly or through promotion to AMS L2/L3 or L4 support.
• Replicate reported issues as needed for troubleshooting
• Provide new or modified application configuration to resolve incidents
• Advise junior coworkers on application functionality and capabilities
• Recommend changes to training based on incident volumes and trends
• Identify opportunities of process improvements and automation
• Thoroughly document change requests, test results, and approvals
• Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
• Collaborate with team members in a virtual team environment to extend field experience to different client situations
• Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience
• Identify, manage, and resolve complex risks and issues, preventing escalations wherever possible
• Coordinate with manager and team for daily tasks
• Ensure team is rightly staffed to support operations

Experience

• Minimum of 5-6 years relevant hands-on experience as a consultant or production support provider, based on the tool that will work for.

Qualifications and Skills

• A track record of successful roles in several implementation or upgrade projects, or as a production support provider
• Deep working knowledge and understanding of support business processes
• Broad expertise in applications (SAP , Oracle, Microsoft, …)
• A blend of functional and technical development skills, with deep understanding of the business processes supported by the PeopleSoft application as well as experience developing custom solutions
• Strong verbal and written communication skills, with the ability to tactfully resolve conflict
• Ability to be persuasive and influence customer relationships in a positive direction
• Ability to multitask, managing competing priorities and administrative tasks
• Exposure on ServiceNow application
• Flexibility to work in a 24x7 environment.
• Able to act as a mentor for the team
• Strong capability to read, write, and speak English
• Exceptional ability to maintain strong peer relationships, gaining trust and confidence from all levels within the organization
• Well-developed presentation and communication skills
• Foster a collaborative, supportive, and "team first" work style
• Ability to accept change, and scale appropriately with a rapidly growing business
• Ethical, with highest standards of integrity and accountability

Education

• Bachelor’ s in business administration, Engineering, Computer Science or other related field, or equivalent work experience

Language

• Fluency in both English & Portuguese is required.

Location

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity. With a best-in-class telecom technology platform, a comprehensive suite of globally viable regulatory licenses, and privileged access to the telecom wholesale market, 1GLOBAL is uniquely positioned to deliver seamless compliance and connectivity solutions. Serving the world's leading banks, corporations, and digital-first businesses—including neo-banks, travel companies, and payment service providers—1GLOBAL connects over 43 million devices globally.

With 2024 full-year revenue exceeding US$100 million, 1GLOBAL is a profitable business generating significant cash flows to fund its ongoing investments in infrastructure, transformation, and growth. 2024 saw major client wins and marked 1GLOBAL's evolution from a multi-market telecommunication provider to a global technology-driven mobile connectivity powerhouse.

Established in 2022 by experienced tech founders and entrepreneurs Hakan Koç and Pyrros Koussios, 1GLOBAL is a European technology leader driving digital transformation in the global telecommunications market. It operates as a fully regulated Mobile Virtual Network Operator ("MVNO") in nine countries and as a regulated telecommunications operator in an additional 31 countries. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 450 experts across 13 countries.

Position Overview

We are looking for a talented and experienced engineering leader to join our RSP team. You will be part of an international team, driving the development of 1GLOBAL's eSIM platform, including our consumer and IoT solutions. We value teamwork and embrace a culture of fully owning our deliverables, meaning we are both autonomous and accountable for them. Highly focused on our customers and determined to build and deliver a valuable proposition.

The successfully hired candidate will receive onboarding and training in Lisbon, Portugal; gaining valuable skills while experiencing one of Europe's most dynamic and renowned cities.

Fluency in English is essential for this role. Please ensure your CV is submitted in English as part of your application.

Key Responsibilities

• Design and implement efficient and maintainable solutions, ensuring the best practices in software development.
• Lead the development of robust, scalable, and high-performance micro-services architecture.
• Collaborate with cross-functional teams, including frontend developers, product managers, and designers, to translate business requirements into scalable and efficient backend solutions.
• Drive architectural decisions and contribute to the overall system design.
• Develop and maintain RESTful APIs to facilitate seamless communication between different components of our platform while ensuring API security, performance, and reliability.
• Design and optimize database schemes and work closely with the database administrators to ensure efficient data storage and retrieval.
• Identify and address performance bottlenecks in the backend systems and continuously optimize and improve the efficiency of existing code and systems.
• Mentor team members when needed and contribute with meaningful reviews.
  
  
  

1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity. With a best-in-class telecom technology platform, a comprehensive suite of globally viable regulatory licenses, and privileged access to the telecom wholesale market, 1GLOBAL is uniquely positioned to deliver seamless compliance and connectivity solutions. Serving the world's leading banks, corporations, and digital-first businesses—including neo-banks, travel companies, and payment service providers—1GLOBAL connects over 43 million devices globally.

With 2024 full-year revenue exceeding US$100 million, 1GLOBAL is a profitable business generating significant cash flows to fund its ongoing investments in infrastructure, transformation, and growth. 2024 saw major client wins and marked 1GLOBAL's evolution from a multi-market telecommunication provider to a global technology-driven mobile connectivity powerhouse.

Established in 2022 by experienced tech founders and entrepreneurs Hakan Koç and Pyrros Koussios, 1GLOBAL is a European technology leader driving digital transformation in the global telecommunications market. It operates as a fully regulated Mobile Virtual Network Operator ("MVNO") in nine countries and as a regulated telecommunications operator in an additional 31 countries. Headquartered in the Netherlands, with world-class R&D hubs in Lisbon, Berlin, and São Paulo, 1GLOBAL employs over 450 experts across 13 countries.

Position Overview

We are looking for a talented and experienced engineering leader to join our RSP team. You will be part of an international team, driving the development of 1GLOBAL's eSIM platform, including our consumer and IoT solutions. We value teamwork and embrace a culture of fully owning our deliverables, meaning we are both autonomous and accountable for them. Highly focused on our customers and determined to build and deliver a valuable proposition.

The successfully hired candidate will receive onboarding and training in Lisbon, Portugal; gaining valuable skills while experiencing one of Europe's most dynamic and renowned cities.

Fluency in English is essential for this role. Please ensure your CV is submitted in English as part of your application.

Key Responsibilities

• Design and implement efficient and maintainable solutions, ensuring the best practices in software development.

• Lead the development of robust, scalable, and high-performance micro-services architecture.

• Collaborate with cross-functional teams, including frontend developers, product managers, and designers, to translate business requirements into scalable and efficient backend solutions.

• Drive architectural decisions and contribute to the overall system design.

• Develop and maintain RESTful APIs to facilitate seamless communication between different components of our platform while ensuring API security, performance, and reliability.

• Design and optimize database schemes and work closely with the database administrators to ensure efficient data storage and retrieval.

• Identify and address performance bottlenecks in the backend systems and continuously optimize and improve the efficiency of existing code and systems.

• Mentor team members when needed and contribute with meaningful reviews.
  
  
  

• 5+ years experience in java software development.

• 2+ years engineering leadership experience.

• Good understanding of system architecture, cloud services (AWS) and scalable infrastructure.

• Experience with unit/integration/e2e testing (test driven development is a plus).

• Proficiency with REST APIs, both in implementing and consuming the interfaces.

• Solid experience with relational databases, CI/CD flows, Git, Docker, and Kubernetes.

• Excellent communication skills (fluent in English, both written and spoken), with a self-motivated and autonomous mindset
  
  
  

Why 1GLOBAL?

• Growth Opportunities: Advance your career in one of the fastest growing telecommunications companies, expanding over 40% year-on-year under the leadership of successful tech entrepreneurs
• Major Transaction Exposure: Be in the driver's seat for transactions that will have an impact on the future telco industry
• Work with a Talented Team: From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors, and constantly being exposed to talented and driven individuals
• Dynamic Work Environment: Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts
• Professional Development: Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field
• International Experience: Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company
• Open Communication Culture: Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment
• Get Things Done Attitude: Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry

1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionise connectivity globally.

• Seniority level Mid-Senior level

• Employment type Full-time

• Industries Non-profit Organizations and Primary and Secondary Education

Referrals increase your chances of interviewing at 1GLOBAL by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Sobre la Empresa

Importante companía de servicios en crecimiento

Sobre el Rol

El Lider de Claims tiene a su cargo la coordinación del análisis y la resolución de reclamos y solicitudes de clientes para garantizar su satisfacción mediante respuestas asertivas en plazos y estándares de calidad establecidos. Asi como la mejora continua y gestión de proceso end to end, estableciendo y ejecutando los controles necesarios.

Supervisar las resoluciones de reclamo con el fin de satisfacer las demandas planteadas por los clientes, con foco en los plazos y calidad definidos.

• Supervisar las resoluciones de reclamo con el fin de satisfacer las demandas planteadas por los clientes, con foco en los plazos y calidad definidos.
• Brindar soportes operativos a los clientes.
• Desarrollo de mejoras en procesos, análisis de causantes de deficiencias que originan reclamos.
• Desarrollar y recomendar alternativas de resolución de reclamos.
• Experiencia en atención al cliente y gestión de reclamos.
• Liderazgo de equipos numerosos.
• Interacción y negociación con diversas áreas de la compañía.
• Desarrollo de mejoras en procesos.
• Capacidad de análisis de causantes de deficiencias.

Rango de Pago y Paquete de Compensación

QUEM SOMOS:

· Criamos universos fantásticos através de arquivos de miniaturas extremamente realistas para impressão 3D.

Nossos milhares de assinantes, presentes em mais de cem países, utilizam as peças para jogos de RPG e tabuleiro, além de pintura e coleção.

Se você tem interesse em trabalhar em um ambiente inovador, criativo e focado em resultados que cresce exponencialmente: essa vaga pode ser pra você!

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O QUE BUSCAMOS: Um profissional para conduzir as iniciativas de produto, alinhar entregas com os stakeholders, analisar performance do produto, propor descoberta de novos produtos, planejar de acordo com objetivos da empresa, promover discussões estratégicas, acompanhar entregas técnicas, comunicar com clientes e parceiros, atuar como referência em problemas técnicos, gerir equipe de produto e plataforma.

DESCRIÇÃO DAS ATIVIDADES:

1. Gerenciar a equipe, incluindo seleção, capacitação, avaliação de desempenho, planejamento de férias e controle de ponto. Garantir a documentação e atualização dos processos de gestão de pessoas. Supervisionar os acessos e permissões da equipe. Controlar acessos de novos e desligados nas ferramentas da área;
1. Planejar e gerir as tarefas do time através do software de gestão de tarefas utilizado (no momento usamos o ClickUp, Notion) e reuniões diárias;
2. Realizar o alinhamento com todos os setores da empresa das entregas do time de produto, alinhado às demandas e expectativas com os stakeholders internos;
3. Analisar dados de performance do produto, acompanhando índices da empresa e do mercado, a fim de obter melhor direcionamento de produto;
4. Acompanhar o processo de discovery e validação com usuários (entrevistas, protótipos, testes A/B etc.) de novos produtos e soluções alinhadas com os objetivos estratégicos da empresa;
5. Planejar as iniciativas do time de produto, de acordo com os objetivos estratégicos da empresa, oportunidades de mercado, feedbacks de usuários e dados de performance do produto;
6. Promover discussões estratégicas e expor visão de produto para áreas correlacionadas, como Marketing, Produto (arte), Sucesso do Cliente (CS), Produção;
7. Acompanhar as entregas técnicas do time de desenvolvimento, fomentando a cultura ágil, melhoria contínua e importância da documentação das iniciativas;
8. Acompanhar processos em demandas internas e externas da área de produto, direcionando os colaboradores do time e apoiando as decisões estratégicas;
9. Realizar reuniões estratégicas com parceiros-chave dentro dos objetivos da empresa;
10. Atuar como referência na comunicação sobre problemas técnicos da plataforma, permitindo que o time de desenvolvimento permaneça focado na execução das tarefas sem impedimentos;
11. Identificar problemas, e atuar de maneira corretiva a reduzir o risco na implementação da solução.

PRÉ-REQUISITOS:

1. Experiência sólida em gestão de produto digital, preferencialmente em empresas de tecnologia;
2. Experiência em gestão de pessoas;
3. Inglês Fluente, para comunicação oral e escrita com stakeholders internacionais;
4. Vivência com análise e gestão estratégica de dados;
5. Superior completo em áreas correlatas (Administração, Eng. de Software, Sistemas de Informação, Comunicação).

DIFERENCIAIS:

1. Background na área de desenvolvimento de software (Engenharia de Software, Ciência da Computação, Sistemas de Informação);
2. Certificações na área de produto (Tera, PM3, Reforge, etc);
3. Experiência comprovada na construção e gestão de produtos de dados.

COMPORTAMENTAL:

1. Comunicação verbal e escrita;
2. Iniciativa;
3. Proatividade;
4. Inovação;
5. Criatividade/ perfil curioso;
6. Empatia;
7. Relacionamento Interpessoal;
8. Analítica;
9. Atenção aos detalhes.

Join to apply for the Software Engineering Team Lead role at Street Diligence, Inc.

2 days ago Be among the first 25 applicants

Join to apply for the Software Engineering Team Lead role at Street Diligence, Inc.

Street Diligence is a high-growth FinTech start-up with an innovative product offering and ambitious expansion plans. Our clients include leading financial institutions that use our platform to analyze and negotiate advantageous terms in legal and financial contracts. We break down key terms, identify what’s “market” and “off-market” and flags risks embedded in contract terms. Our platform also provides unique visuals, benchmarking and comparison to place negotiations and contracts in context. Founded in 2012, Street Diligence is headquartered in New York.

About The Role

Street Diligence Inc. is seeking a dynamic Software Engineering Team Lead to drive the development of high-quality software solutions. This role is ideal for a seasoned engineer with hands-on experience in large web applications & moderate codebases. You should have a solid grasp of modern programming design patterns. You will lead a talented team of engineers, ensuring sprint assignments are efficiently executed while providing technical guidance and architectural vision. Your expertise in architecting scalable solutions will be key to our continued innovation and success.

What You'll Do

Technical Leadership & Mentoring

• Team Guidance: Participate in providing technical guidance to software engineers, ensuring that sprint tasks are well-defined, prioritized, and completed on schedule.
• Code Quality: Conduct regular code reviews and enforce best practices to maintain a robust, clean, and sustainable codebase.
• Knowledge Sharing: Lead regular technical discussions and workshops to foster continuous learning and development among team members.
  
  

• Solution Architecture: Help to design and architect scalable, high-performance solutions that meet both current and future business needs.
• Design Patterns: Apply and promote proven programming design patterns and best practices across projects, ensuring consistency and maintainability in complex codebases.
  
  

• Cross-functional Coordination: Work closely with UX/UI designers, QA teams, and other stakeholders to integrate feedback and align on project goals.
• Stakeholder Engagement: Effectively communicate technical concepts to both technical and non-technical stakeholders, ensuring transparency and shared understanding across the organization.
  
  

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in software development, with a proven track record in a leadership or team lead role.
  
  

• Experience working with large or complex codebases and a deep understanding of programming design patterns.
• Proven experience in architecting scalable software solutions.
• Strong understanding of web application development and modern web design patterns.
• Proficiency in at least one modern programming language (e.g., Python, Ruby, C#, Java, JavaScript) and familiarity with full-stack development concepts.
• Strong background in agile development methodologies and continuous integration practices.
  
  

• Excellent problem-solving skills and a passion for building innovative solutions.
• Strong communication and interpersonal skills, with the ability to effectively mentor and support team members.
• A commitment to maintaining high standards of code quality, including unit testing and behavior-driven development practices.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology

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