19 Empregos para Supervisor Performance - Brasil
Team Lead - PL
Publicado há 17 dias atrás
Trabalho visualizado
Descrição Do Trabalho
As a Team Lead, you will make an impact by You'll lead a high-performing team, drive revenue growth, and ensure exceptional service delivery by motivating your team to achieve and exceed targets. You will be a valued member of the Media Sales Support team and work collaboratively with manager.
**In this role, you will:**
Team Leadership and Development: Provide mentorship, guidance, and career development to team members. You'll foster a culture of high engagement, collaboration, and accountability, and proactively address performance behaviors by implementing improvement plans to drive success.
Revenue Growth and Sales Strategy: Develop and execute strategic plans to achieve and exceed sales and revenue targets. You will inspire the team to think creatively and adopt innovative sales approaches, and identify opportunities to scale sales programs and maximize impact.
Operational Excellence: Manage day-to-day team operations, ensuring adherence to SLAs and performance metrics. You'll monitor key metrics (e.g., Engagement Score, Adoption, Pitch Rate,etc.) and drive improvements through data-driven decisions. Streamline processes to optimize team efficiency and productivity.
Strategic Insights and Reporting: Analyze performance data to identify trends, root causes, and actionable insights. You'll deliver clear, concise, and meaningful reports to stakeholders, with a focus on solutions, and ensure Business Reviews include actionable recommendations and a compelling narrative.
Client and Cross-functional Collaboration: Serve as a key liaison between the team, clients, and internal stakeholders. You'll work with cross-functional teams to align on business goals and implement best practices, and lead the team in building strong relationships with clients to drive engagement and retention.
**Work model:** For onsite roles
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in São Paulo - SP.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations
**What you need to have to be considered**
Experience & Results: proven track record of inspiring a team and driving results in a fast-paced environment. This role requires someone who can handle high expectations while maintaining a productive and positive team atmosphere.
Adaptability & Problem-Solving: A high degree of adaptability is essential to align with leadership expectations and company goals. You must also be able to navigate challenging dynamics with a proactive, solution-oriented approach.
Communication & Interpersonal Skills: You'll have exceptional communication and interpersonal skills, with the ability to provide mentorship, guidance, and constructive feedback to team members.
Technical Proficiency: You'll need strong skills in Sheets and Slides for data analysis, reporting, and presentations.
Language Fluency: Advanced English and full professional fluency in Portuguese are required.
**These will help you stand out**
Digital marketing certificate.
Google Ads experience/knowledge.
Strategic & Analytical Skills: You have a keen ability to not just monitor metrics, but to analyze them to uncover strategic opportunities. You can translate complex data into a clear narrative for your team and stakeholders.
Mentorship & Development: Beyond providing feedback, you're a true mentor who is invested in the long-term career growth of your team members. You can identify potential and develop it.
Adaptability: You thrive in a dynamic, high-pressure environment and can quickly pivot strategies in response to business changes or new challenges.
Previous Sales Experience: Experience in a sales or account management role is highly desirable, as it provides firsthand knowledge of the challenges and opportunities your team faces.
Positive Influence: You're known for maintaining a positive and motivating team atmosphere, even when facing high expectations.
**_Please, upload your resume in English._**
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Esse trabalho é adequado ou não?
Team Lead - PL
Publicado há 18 dias atrás
Trabalho visualizado
Descrição Do Trabalho
**In this role, you will:**
Team Leadership and Development: Provide mentorship, guidance, and career development to team members. You'll foster a culture of high engagement, collaboration, and accountability, and proactively address performance behaviors by implementing improvement plans to drive success.
Revenue Growth and Sales Strategy: Develop and execute strategic plans to achieve and exceed sales and revenue targets. You will inspire the team to think creatively and adopt innovative sales approaches, and identify opportunities to scale sales programs and maximize impact.
Operational Excellence: Manage day-to-day team operations, ensuring adherence to SLAs and performance metrics. You'll monitor key metrics (e.g., Engagement Score, Adoption, Pitch Rate,etc.) and drive improvements through data-driven decisions. Streamline processes to optimize team efficiency and productivity.
Strategic Insights and Reporting: Analyze performance data to identify trends, root causes, and actionable insights. You'll deliver clear, concise, and meaningful reports to stakeholders, with a focus on solutions, and ensure Business Reviews include actionable recommendations and a compelling narrative.
Client and Cross-functional Collaboration: Serve as a key liaison between the team, clients, and internal stakeholders. You'll work with cross-functional teams to align on business goals and implement best practices, and lead the team in building strong relationships with clients to drive engagement and retention.
**Work model:** For onsite roles
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in São Paulo - SP.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations
**What you need to have to be considered**
Experience & Results: proven track record of inspiring a team and driving results in a fast-paced environment. This role requires someone who can handle high expectations while maintaining a productive and positive team atmosphere.
Adaptability & Problem-Solving: A high degree of adaptability is essential to align with leadership expectations and company goals. You must also be able to navigate challenging dynamics with a proactive, solution-oriented approach.
Communication & Interpersonal Skills: You'll have exceptional communication and interpersonal skills, with the ability to provide mentorship, guidance, and constructive feedback to team members.
Technical Proficiency: You'll need strong skills in Sheets and Slides for data analysis, reporting, and presentations.
Language Fluency: Advanced English and full professional fluency in Portuguese are required.
**These will help you stand out**
Digital marketing certificate.
Google Ads experience/knowledge.
Strategic & Analytical Skills: You have a keen ability to not just monitor metrics, but to analyze them to uncover strategic opportunities. You can translate complex data into a clear narrative for your team and stakeholders.
Mentorship & Development: Beyond providing feedback, you're a true mentor who is invested in the long-term career growth of your team members. You can identify potential and develop it.
Adaptability: You thrive in a dynamic, high-pressure environment and can quickly pivot strategies in response to business changes or new challenges.
Previous Sales Experience: Experience in a sales or account management role is highly desirable, as it provides firsthand knowledge of the challenges and opportunities your team faces.
Positive Influence: You're known for maintaining a positive and motivating team atmosphere, even when facing high expectations.
**_Please, upload your resume in English._**
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Esse trabalho é adequado ou não?
Team Lead - PL
Publicado há 18 dias atrás
Trabalho visualizado
Descrição Do Trabalho
**In this role, you will:**
Team Leadership and Development: Provide mentorship, guidance, and career development to team members. You'll foster a culture of high engagement, collaboration, and accountability, and proactively address performance behaviors by implementing improvement plans to drive success.
Revenue Growth and Sales Strategy: Develop and execute strategic plans to achieve and exceed sales and revenue targets. You will inspire the team to think creatively and adopt innovative sales approaches, and identify opportunities to scale sales programs and maximize impact.
Operational Excellence: Manage day-to-day team operations, ensuring adherence to SLAs and performance metrics. You'll monitor key metrics (e.g., Engagement Score, Adoption, Pitch Rate,etc.) and drive improvements through data-driven decisions. Streamline processes to optimize team efficiency and productivity.
Strategic Insights and Reporting: Analyze performance data to identify trends, root causes, and actionable insights. You'll deliver clear, concise, and meaningful reports to stakeholders, with a focus on solutions, and ensure Business Reviews include actionable recommendations and a compelling narrative.
Client and Cross-functional Collaboration: Serve as a key liaison between the team, clients, and internal stakeholders. You'll work with cross-functional teams to align on business goals and implement best practices, and lead the team in building strong relationships with clients to drive engagement and retention.
**Work model:** For onsite roles
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in São Paulo - SP.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations
**What you need to have to be considered**
Experience & Results: proven track record of inspiring a team and driving results in a fast-paced environment. This role requires someone who can handle high expectations while maintaining a productive and positive team atmosphere.
Adaptability & Problem-Solving: A high degree of adaptability is essential to align with leadership expectations and company goals. You must also be able to navigate challenging dynamics with a proactive, solution-oriented approach.
Communication & Interpersonal Skills: You'll have exceptional communication and interpersonal skills, with the ability to provide mentorship, guidance, and constructive feedback to team members.
Technical Proficiency: You'll need strong skills in Sheets and Slides for data analysis, reporting, and presentations.
Language Fluency: Advanced English and full professional fluency in Portuguese are required.
**These will help you stand out**
Digital marketing certificate.
Google Ads experience/knowledge.
Strategic & Analytical Skills: You have a keen ability to not just monitor metrics, but to analyze them to uncover strategic opportunities. You can translate complex data into a clear narrative for your team and stakeholders.
Mentorship & Development: Beyond providing feedback, you're a true mentor who is invested in the long-term career growth of your team members. You can identify potential and develop it.
Adaptability: You thrive in a dynamic, high-pressure environment and can quickly pivot strategies in response to business changes or new challenges.
Previous Sales Experience: Experience in a sales or account management role is highly desirable, as it provides firsthand knowledge of the challenges and opportunities your team faces.
Positive Influence: You're known for maintaining a positive and motivating team atmosphere, even when facing high expectations.
**_Please, upload your resume in English._**
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Esse trabalho é adequado ou não?
Team Lead - PL
Publicado há 18 dias atrás
Trabalho visualizado
Descrição Do Trabalho
As a Team Lead, you will make an impact by You'll lead a high-performing team, drive revenue growth, and ensure exceptional service delivery by motivating your team to achieve and exceed targets. You will be a valued member of the Media Sales Support team and work collaboratively with manager.
**In this role, you will:**
Team Leadership and Development: Provide mentorship, guidance, and career development to team members. You'll foster a culture of high engagement, collaboration, and accountability, and proactively address performance behaviors by implementing improvement plans to drive success.
Revenue Growth and Sales Strategy: Develop and execute strategic plans to achieve and exceed sales and revenue targets. You will inspire the team to think creatively and adopt innovative sales approaches, and identify opportunities to scale sales programs and maximize impact.
Operational Excellence: Manage day-to-day team operations, ensuring adherence to SLAs and performance metrics. You'll monitor key metrics (e.g., Engagement Score, Adoption, Pitch Rate,etc.) and drive improvements through data-driven decisions. Streamline processes to optimize team efficiency and productivity.
Strategic Insights and Reporting: Analyze performance data to identify trends, root causes, and actionable insights. You'll deliver clear, concise, and meaningful reports to stakeholders, with a focus on solutions, and ensure Business Reviews include actionable recommendations and a compelling narrative.
Client and Cross-functional Collaboration: Serve as a key liaison between the team, clients, and internal stakeholders. You'll work with cross-functional teams to align on business goals and implement best practices, and lead the team in building strong relationships with clients to drive engagement and retention.
**Work model:** For onsite roles
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in São Paulo - SP.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations
**What you need to have to be considered**
Experience & Results: proven track record of inspiring a team and driving results in a fast-paced environment. This role requires someone who can handle high expectations while maintaining a productive and positive team atmosphere.
Adaptability & Problem-Solving: A high degree of adaptability is essential to align with leadership expectations and company goals. You must also be able to navigate challenging dynamics with a proactive, solution-oriented approach.
Communication & Interpersonal Skills: You'll have exceptional communication and interpersonal skills, with the ability to provide mentorship, guidance, and constructive feedback to team members.
Technical Proficiency: You'll need strong skills in Sheets and Slides for data analysis, reporting, and presentations.
Language Fluency: Advanced English and full professional fluency in Portuguese are required.
**These will help you stand out**
Digital marketing certificate.
Google Ads experience/knowledge.
Strategic & Analytical Skills: You have a keen ability to not just monitor metrics, but to analyze them to uncover strategic opportunities. You can translate complex data into a clear narrative for your team and stakeholders.
Mentorship & Development: Beyond providing feedback, you're a true mentor who is invested in the long-term career growth of your team members. You can identify potential and develop it.
Adaptability: You thrive in a dynamic, high-pressure environment and can quickly pivot strategies in response to business changes or new challenges.
Previous Sales Experience: Experience in a sales or account management role is highly desirable, as it provides firsthand knowledge of the challenges and opportunities your team faces.
Positive Influence: You're known for maintaining a positive and motivating team atmosphere, even when facing high expectations.
**_Please, upload your resume in English._**
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Esse trabalho é adequado ou não?
Team Lead - PL
Publicado há 18 dias atrás
Trabalho visualizado
Descrição Do Trabalho
As a Team Lead, you will make an impact by You'll lead a high-performing team, drive revenue growth, and ensure exceptional service delivery by motivating your team to achieve and exceed targets. You will be a valued member of the Media Sales Support team and work collaboratively with manager.
**In this role, you will:**
Team Leadership and Development: Provide mentorship, guidance, and career development to team members. You'll foster a culture of high engagement, collaboration, and accountability, and proactively address performance behaviors by implementing improvement plans to drive success.
Revenue Growth and Sales Strategy: Develop and execute strategic plans to achieve and exceed sales and revenue targets. You will inspire the team to think creatively and adopt innovative sales approaches, and identify opportunities to scale sales programs and maximize impact.
Operational Excellence: Manage day-to-day team operations, ensuring adherence to SLAs and performance metrics. You'll monitor key metrics (e.g., Engagement Score, Adoption, Pitch Rate,etc.) and drive improvements through data-driven decisions. Streamline processes to optimize team efficiency and productivity.
Strategic Insights and Reporting: Analyze performance data to identify trends, root causes, and actionable insights. You'll deliver clear, concise, and meaningful reports to stakeholders, with a focus on solutions, and ensure Business Reviews include actionable recommendations and a compelling narrative.
Client and Cross-functional Collaboration: Serve as a key liaison between the team, clients, and internal stakeholders. You'll work with cross-functional teams to align on business goals and implement best practices, and lead the team in building strong relationships with clients to drive engagement and retention.
**Work model:** For onsite roles
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in São Paulo - SP.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations
**What you need to have to be considered**
Experience & Results: proven track record of inspiring a team and driving results in a fast-paced environment. This role requires someone who can handle high expectations while maintaining a productive and positive team atmosphere.
Adaptability & Problem-Solving: A high degree of adaptability is essential to align with leadership expectations and company goals. You must also be able to navigate challenging dynamics with a proactive, solution-oriented approach.
Communication & Interpersonal Skills: You'll have exceptional communication and interpersonal skills, with the ability to provide mentorship, guidance, and constructive feedback to team members.
Technical Proficiency: You'll need strong skills in Sheets and Slides for data analysis, reporting, and presentations.
Language Fluency: Advanced English and full professional fluency in Portuguese are required.
**These will help you stand out**
Digital marketing certificate.
Google Ads experience/knowledge.
Strategic & Analytical Skills: You have a keen ability to not just monitor metrics, but to analyze them to uncover strategic opportunities. You can translate complex data into a clear narrative for your team and stakeholders.
Mentorship & Development: Beyond providing feedback, you're a true mentor who is invested in the long-term career growth of your team members. You can identify potential and develop it.
Adaptability: You thrive in a dynamic, high-pressure environment and can quickly pivot strategies in response to business changes or new challenges.
Previous Sales Experience: Experience in a sales or account management role is highly desirable, as it provides firsthand knowledge of the challenges and opportunities your team faces.
Positive Influence: You're known for maintaining a positive and motivating team atmosphere, even when facing high expectations.
**_Please, upload your resume in English._**
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Esse trabalho é adequado ou não?
Team Lead, B2B Sales
Publicado há 13 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Team Lead, B2B Sales
Job Description
The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,
adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
+ Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
+ Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
+ Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
+ Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
+ Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
+ Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
+ Be a point of escalation for our clients and respond promptly to any issues
+ Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
+ Work with client contact on reporting and forecasting
+ Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
+ Work with client contact on reporting and forecasting
+ Coordinate team incentives and Sales Performance Incentive Funds
+ Partner and build business relationships with all partners to ensure customer expectations are met
Location:
BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos
Language Requirements:
Brazilian Portuguese (Required), English (Required)
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Esse trabalho é adequado ou não?
Sr Data Team Lead
Publicado há 11 dias atrás
Trabalho visualizado
Descrição Do Trabalho
+ Independently manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high quality data management products that meet customer needs. Provide leadership and vision to the team in the areas of project planning, execution, and close-out; financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager, and/or a leadership role in a specific CDM task (e.g., Subject Matter Expert (SME). Comply with Good Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and, where available, CDM guidance documents.
**Essential Functions**
Client Management:
+ Serve as primary point of contact for customer on data management deliverables.
+ Manage multiple large studies or program of studies (possibly global) Provide leadership and senior support to DTLs on multiple large global studies/programs of global studies Provide leadership and senior support to DTLs on multiple large global studies/programs of global studies.
+ Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise.
+ Lead direct negotiations with customer, e.g., timelines, financial, process, resources.
+ Maintain strong customer relationships.
+ Ensure open communications with customer and IQVIA management to independently manage and meet contractual obligations.
Service Management:
+ Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables.
+ Provide training and development on data management expertise to junior team members.
+ Establish strong communications with Data Operations team, functional leads, project managers and all other stake holders.
+ Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects
+ Serve as the escalation point for unresolved data issues.
+ Independently work with client data managers, vendors, internal team members for resolution
+ Ensure appropriate resources are assigned to meet project deliverables.
+ Create and/or review and sign-off on all data management plan (DMP) documents.
+ Ensure service and quality meet agreed upon specifications per the DMP and contract/SOW.
+ Implement proactive quality management plans across multiple projects/programs/customer account. Manage service performance and provide leadership to identify root causes of issues and implement remedial actions.
+ Continuously look for opportunities to improve service.
+ Develop and work with team to implement plan to re-organize and drive change (possibly across a customer account)
+ Ensure timely follow-up and resolution of compliance issues.
+ Serve as Subject Matter Expert (SME)
+ Provide leadership and expertise in a specific CDM task or technology.
+ Serve as customer site lead for one or more customers.
+ Train and mentor junior DTL staff in DM expertise
+ May coordinate the work of more junior DTL staff.
+ Independently maintain internal tracking databases and systems
Financial Management/Business Development Support:
+ Independently manage SOW/budget
+ Review financial reports monthly and participate in project reviews as requested.
+ Identify out of scope tasks and track change orders to completion.
+ Participate in pricing discussions across customer account.
+ Serve as Project Manager for single service DM projects, including financial tracking, revenue recognition, and invoicing.
+ Independently support RFP process (review RFP documents, pricing, attend bid defense)
Other:
+ Independently bring process improvements and solutions to the CDM team/CDM department
+ Lead a focus team or global or local best practice team.
+ Communicate lessons learned and/or present in CDM workshop(s)
+ Manage the development and implementation of new technology or tool.
+ Present at professional conferences and/or publish articles in professional journals.
+ Provide review and expert opinion in developing, revising, and maintaining core operating procedures and work instructions.
+ Perform other duties as directed by the functional manager.
**Qualifications**
Please note that requirements for this position do not align with an Analyst, Architect Data Entry, Design, Engineering, IT, or Research role. Applicants that do not meet the requirements for the position will not be considered.
+ Bachelor's Degree Health, clinical, biological, or mathematical sciences, or related field Req
+ 7 years direct Data Management experience, including 5 or more years as a CDM project lead. Equivalent combination of education, training, and experience.
+ Previous experience and proven competence in managing delivery of multiple global trials through full DM life cycle (i.e., large trials of at least 1000 patients).
+ Demonstrated expert data management skills and advanced knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation, management of local laboratory data, and/or new technology).
+ Previous experience and proven competence in handling complex customer negotiations and bid defense meetings independently. Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology.
+ Knowledge of operating procedures and work instructions and the ability to apply them in practice.
+ Knowledge of Good Clinical Practices and relevant regulatory guidelines.
+ Comprehensive understanding of clinical drug development process.
+ Ability to establish and maintain effective working relationships with coworkers, managers, and customers.
+ Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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Sobre o mais recente Supervisor performance Empregos em Brasil !
Customer Success Specialist Team Lead
Publicado há 5 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Qualitrol employees receive a competitive salary, twenty-eight days of paid time off (includes PTO and Holidays), great health benefits that are effective your first day, flexible working hours, up to 100% education reimbursement towards a degree, and 401k matching (vesting immediately). We have annual reviews and career development planning to help get you to the next level in your career. Our family friendly environment also provides paid Maternity/Paternity leave, Adoption leave, Life Insurance and more.
You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We believe in absolute inclusion and diversity. Qualitrol associates enjoy the autonomy, breadth of responsibility, and creativity that are typical in a medium-sized company, while sharing resources, standard methodologies, and growth opportunities that are found in a Fortune 500 company like Fortive.
**Your Impact**
As a Customer Success Specialist Team Lead with the Asset Protection product line, you will be exposed to many facets of the business. From triaging and replying directly to inbound client requests; to working with the engineering, order entry and production teams to ensure a smooth and successful client experience. The exposure provided opens many growth opportunities. We seek continuous improvement for our Customers our Products our Processes and Ourselves. Great opportunity to join a dynamic, diverse, driven, engineering team with a growth mindset!
_Here's where you'll demonstrate your proficiencies: _
Provide tier 1 quotations and technical documentation, escalating to tier 2 Applications Engineer or Order Administrator where necessary.
Assist in training and on-boarding of other CSS representatives.
Assist in developing team work instructions.
Triage inbound client requests.
Act as tier 1 phone support for inbound calls, escalating to tier 2 Applications Engineer or Order Administrator where necessary.
Provide proactive client support to ensure success from quote to order.
**Skills & Experience**
_The successful candidate will be able to demonstrate the following skills and experience:_
College level Degree preferred or HS Degree and related work experience.
Strong written and verbal communications skills.
Focus on Customer Success.
Requires attention to detail and ability to quickly learn new processes required.
Process Improvement Experience.
Full professional proficiency in English (business-level communication required)
Proficiência profissional completa em inglês (necessário nível de conversação para ambiente corporativo)
**This is a hybrid role, with three days working from the São Paulo office and two days working from home.**
_Preferred Skills:_
Oracle and Salesforce experience
Knowledge of electric power transmission and distribution
**Please note: resumes must be submitted in English to be considered.**
**Importante: currículos devem ser enviados em inglês para que possam ser considerados no processo seletivo** .
**Employer Description**
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
**Organization Description**
**About Qualitrol**
QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers' needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**About Qualitrol**
QUALITROL manufactures monitoring and protection devices for high value electrical assets and OEM manufacturing companies. Established in 1945, QUALITROL produces thousands of different types of products on demand and customized to meet our individual customers' needs. We are the largest and most trusted global leader for partial discharge monitoring, asset protection equipment and information products across power generation, transmission, and distribution. At Qualitrol, we are redefining condition-based monitoring.
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
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Senior Network Engineer(Team Lead)
Publicado há 11 dias atrás
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Senior Network Engineer(Team Lead)
Job Description
Your Journey at Concentrix Starts Here:
At Concentrix our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you!
If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
* Are you ready to reimagine the world?
* Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
* Are you bold in your decisions, and do you have contrarian views on how to run a business?
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.
We're a remote-first company looking for the absolute best talent in the world.
#LI-Onsite
Provide first level support on both network outages and network-related projects. You will be accountable for daily network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined SLAs.
**Requirements**
+ 8+ years of experience in Networking (LAN/ WAN & Security)
+ Bachelor's Degree/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP and ITIL preferred.
+ Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required.
+ Deep knowledge with proven expertise of Cisco, Fortigate, Brocade networking products, Load balancers, Firewalls, Routers, Switches, UTMs , Wifi(Cisco/Fortinet/Aruba), maintaining and troubleshooting
+ Expertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc.
+ Proficient configuring WAN links, VLANs and protocols such as TCP/IP, SNMP, OSPF, BGP, RIP etc.
+ Solid background in network security compulsions from the desktop level to the network gateway and perimeter level6y76y
+ Proven experience implementing and troubleshooting WAN protocols such as BGP, OSPF, RIP etc. and security mechanisms such as IPSec/AES/3DES/SSL
**Responsibilities**
+ Provide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNs
+ Provide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achieved
+ Conduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the InfoSec calendar
+ Execute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA's
+ Proactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructure
+ Author and deliver network related documentation
+ Ensure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams #LATAMCNX
Location:
BRA Sao Paulo - Rua Achilles
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Team Lead - Key Account Management
Publicado há 11 dias atrás
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This is a vacancy that aims to collect talent for future positions.
At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve.
In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of 'Strive to Be Earth's Best Employer'. Understanding our responsibility and our need for change, we are conscientious that 'Success and Scale Bring Broad Responsibility'.
Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day1. Remember, at Amazon 'It's always Day1'. Our groups are organized in the following fronts: BEN - Black Employee Network, , Glamazon (LGBTQIA+) and People With Disabilities, to be launched in 2022. ge, we are conscientious that 'Success and Scale Bring Broad Responsibility'. Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day1. Remember, at Amazon 'It's always Day1'. Our groups are organized in the following fronts: BEN - Black Employee Network, , Glamazon (LGBTQIA+) and People With Disabilities, to be launched in 2022.
Amazon is looking for an SVS Team Lead to manage a team of Brand Specialists. Strategic Vendor Services (SVS) are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing).
The service is delivered primarily through Brand Specialists assigned to specific vendors. As Brand Specialist Team Lead for Strategic Vendor Services, you will be responsible to deliver impact to a large group of vendors through a team of Brand Specialists reporting to you. Your priority will be to deliver on our commitment to help vendors improve their performance across key retail metrics, ensure their satisfaction with the service and continuously improve the productivity of your team. You will work in close collaboration with Vendor Managers to understand your vendors' needs and define the right goals and targets. You will meet Category Leaders on a regular basis to get guidance and help them with strategic decision making.
Finally, you will be expected to contribute to continuous enhancements and innovation within the service. You should be passionate about managing and developing people, resourceful and customer focused. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the needs of different groups of stakeholders.
Key job responsibilities
- Partner with Vendor Managers, Account Managers and key retail category functions to define priorities and operational goals according to vendor needs
- Own the relationship with the most important vendors subscribed to the SVS service
- Manage a team of Brand Specialists owning the joint business plans for a large pool of vendors and deliver significant business impact
- Audit metrics regularly to continually drive quality of vendor and employee experience across multiple sub-categories
- Work with the BR SVS Central team to drive adoption of tools and offshore processes and drive productivity within your team
- Develop the right skill sets within the team and allocate resources to vendors - Grow and develop people into a talent pool for Amazon
Basic Qualifications
- Bachelor's degree
- Experience in retail or in fashion and consumer goods industries or in consulting
- Proactiveness in taking ownership and driving business performance
- Ability to build effective relationships with stakeholders and key partners
- Business proficiency in English language (written and verbal)
- People Management Skills
Preferred Qualifications
- Clear and effective communication with functional groupings
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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