822 Empregos para Sales Cloud - Brasil

Inside Sales - Cloud AWS

P3 Advisors, LLC

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Sobre a Cloudster

A Cloudster é uma consultoria especializada em soluções AWS, parceira avançada da Amazon Web Services no Brasil. Nosso time é apaixonado por gerar impacto real para empresas SMB e Enterprise, ajudando clientes a acelerarem sua jornada para a nuvem com segurança, escalabilidade e inovação.

Responsabilidades
  • Atuar no desenvolvimento e gestão de um pipeline de vendas, com foco em SMBs e contas enterprise.
  • Conectar-se diariamente com decisores e influenciadores, em colaboração com o time de Demand Generation.
  • Qualificar leads inbound e outbound, conduzindo a jornada até a oportunidade qualificada.
  • Trabalhar junto ao time de vendas da AWS para ampliar alcance e gerar novas oportunidades.
  • Criar e apresentar propostas de valor alinhadas às soluções AWS.
  • Superar metas de receita e adoção de serviços AWS em contas designadas.
  • Garantir alto nível de satisfação do cliente e relacionamento de longo prazo.
Qualificações Básicas
  • +5 anos de experiência em vendas de tecnologia, business development ou pré-vendas.
  • Experiência comprovada em inside sales (+5 anos).
  • Inglês avançado (leitura e escuta obrigatórios).
  • Espanhol será considerado um diferencial.
  • Habilidade em gerenciar múltiplas oportunidades em paralelo.
Qualificações Desejáveis
  • Graduação em Administração, Engenharia, Computação, Sistemas de Informação ou áreas correlatas.
  • Conhecimento em Pipedrive ou outro CRM.
  • Background técnico em cloud ou TI é um diferencial.
  • Excelentes habilidades de comunicação verbal e escrita.
O que oferecemos

Para Colaboradores CLT

  • Salário competitivo e pacote de benefícios.
  • VR R$ 35,00/dia (Cartão Flash).
  • Plano de saúde e odontológico SulAmérica (sem desconto).
  • Seguro de vida SulAmérica.
  • Gympass.
  • Auxílio Educação.
  • Treinamentos e Certificações AWS.
  • Auxílio Creche.
  • Assistência Cesta Natalidade.
  • Day off no aniversário.
  • Presente personalizado.
  • Programa de indicação premiada (Indicou/Ganhou).

Para Colaboradores PJ

  • Salário competitivo.
  • Treinamentos e Certificações AWS.
  • Férias remuneradas.
  • Gympass.
  • Day off no aniversário.
  • Presente personalizado.

Regime De Contratação
CLT ou PJ

Departamento Comercial

Local de atuação: São Paulo, SP, Brasil

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Specialist - Desenvolvedor Sales Cloud - Home Office

R$80000 - R$120000 Y Provider IT

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Desenvolvedor Sales Cloud
Apex (classes, triggers, batch, schedulables, queueables)
DEV Sales Cloud

Criação de lógica backend robusta e escalável.

Boas práticas para evitar limites de governança.

Lightning Web Components (LWC) e Aura Components
Configuração e Customização do Sales Cloud
Quotelines, Accounts, Contacts, Contact.

Automação com Flows, Process Builder e Validation Rules.

Integrações
REST/SOAP APIs

Integração com sistemas legados e middlewares (ex.: Mulesoft).

Modelagem de Dados Salesforce
Relacionamentos (Master-Detail, Lookup, Junction Objects).

Design para alta volumetria (Large Data Volumes – LDV).

Testes e Qualidade
Cobertura de testes em Apex.

Testes unitários e integração contínua (CI/CD com Git).

Segurança e Governança
Perfis, Permissões, Roles, Sharing Rules.

Atuação:
100% Home Office

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Mid-Level Salesforce Developer (Salesforce Sales Cloud), Brazil

CI&T Software S.A.

Publicado há 8 dias atrás

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Mid-Level Salesforce Developer (Salesforce Sales Cloud), Brazil

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 7.400 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

At CI&T, we are seeking a highly skilled and motivated Mid-Level Salesforce Developer to join our team in Brazil. You will contribute to an innovative project in a collaborative, innovating, transforming, and multicultural environment.

Position Overview:

As a Mid-Level Salesforce Developer, you will play a vital role in designing and developing new features for our Salesforce applications. Utilizing your expertise in Apex and Flow, you will drive the delivery of efficient solutions that enhance the user experience for our clients. Your contributions will significantly influence our innovative projects within a cross-functional team dedicated to excellence.

Key Responsibilities

  • Develop, test, and deploy software applications using Salesforce tools and technologies.
  • Collaborate with stakeholders to define project requirements and technical solutions.
  • Maintain and improve application performance, scalability, and reliability.
  • Mentor junior developers and contribute to a culture of learning and innovation.
  • Create and manage Salesforce flows, Process Builders, and Validation Rules.
  • Implement and maintain Lightning Components.
  • Integrate with REST APIs within the Salesforce platform.

Required skills and Qualifications

  • Advanced English, capable of conversing with native speakers of the written and spoken language.
  • Salesforce Sales Cloud, with hands-on experience.
  • Configuration and customization of Salesforce, including Flows, Process Builder, Validation Rules, and Apex.
  • Developing and maintaining Lightning Components.
  • Integrating with REST APIs within the Salesforce platform.
  • Source Code Management Tools (Git).
  • Agile development practices, including Jira or similar issue tracking tools.

Nice-to-have Skills

  • Experience working with CPQ, subscription management, or recurring revenue models.
  • Experience with AWS Lambdas, Boomi, and Zuora.
  • Salesforce Certifications.
  • Node with Typescript.
  • Experience with AWS CDK.
Join CI&T, where we are driven by Collaboration, Innovation, & Transformation, with an emphasis on leveraging AI-driven solutions. If you're excited to contribute to impactful projects with a multicultural team, apply now and be part of our journey of continuous growth and transformation!

#LI-MJ1

-Health and dental insurance

-Meal and food allowance

-Extended paternity leave

-Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;

- Profit Sharing and Results Participation (PLR);

-Life insurance

- Continuous learning platform (CI&T University);

-Discount club

-Free online platform dedicated to physical, mental, and overall well-being

-Pregnancy and responsible parenting course

-Partnerships with online learning platforms

At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it.

We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.

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Data Analytics Sales Specialist, Cloud

São Paulo, São Paulo R$90000 - R$120000 Y Google

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Please submit your resume in English - we can only consider applications submitted in this language.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in a sales role in the enterprise software or cloud space.
  • Experience selling data analytics or data management technologies to clients.
  • Ability to communicate in English and Spanish fluently to support client relationship management in this region.
Preferred qualifications:
  • Experience carrying and exceeding strategic business goals in a sales role.
  • Experience supporting executive relationships, and developing new territories/accounts, while ensuring customer success, adoption and expansion.
  • Experience with data analytics technology stack.
  • Experience prioritizing and planning sales activity and transformation strategies within complex business cycles aligned to Data and Analytics.
  • Experience working with internal/external teams, including account teams, technical leads, procurement, and legal, to inventory existing software estate, build cases for transformation with implementation plans, and close agreements.
  • Knowledge of trends, products, and solutions in Cloud and Data and Analytics (BigQuery, Looker, Dataproc, Pub/Sub).
About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Data Analytics Sales Specialist, you will help us grow our Data Analytics business by building and expanding relationships with new and existing customers. In this role, you will work with customers to deliver true business value, demonstrate product functionality and provide a comprehensive overview of key business use cases. You will lead day-to-day relationships with cross-functional team members, serving as a solution lead within the sales organization. You will lead go-to-market strategies and sales plays, manage campaigns, and provide feedback to Product and Global Solutions Teams to inform our product solutions roadmap. You will shape customers' cloud and Data Analytics strategy and enable digital transformation. You will lead with empathy, while identifying innovative ways to multiply your impact and the impact of the team as a whole to drive overall value for Google Cloud.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities
  • Build relationships with customers as a subject matter expert and trusted advisor, managing complex business cycles, identifying solution use cases, and influencing long-term strategic direction of accounts.
  • Deliver against quota and achieve or exceed strategic business and growth goals while forecasting and reporting your territory's business.
  • Work with Google accounts and cross-functional teams (e.g., Customer Engineering, Marketing, Customer Success, Product, Engineering, Channels) to develop go-to-market strategies, drive pipeline and business growth, close agreements, understand the customer, and provide excellent prospect and customer experience.
  • Develop analytics solution roadmaps with customers, understanding their unique and complex requirements on a business and technical level.
  • Work with multiple customers and opportunities simultaneously, understanding each customer's technology footprint and strategy, growth plans, business drivers, performers, and how they can transform their business using our technologies.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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SMB Vendor Sales Lead, Cloud

São Paulo, São Paulo R$70000 - R$120000 Y Google

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Please submit your resume in English - we can only consider applications submitted in this language.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in one or more of the following: sales, building client relationships, or account management.
  • Experience in a sales role in a technology and cloud computing environment.
  • Experience in technology sales, and focused on developing relationships with current business customers and growing their spend.
  • Ability to communicate in English and Portuguese fluently to support client relationship management in this region.
Preferred qualifications:
  • Experience with cloud computing.
  • Experience in vendor management.
  • Experience managing multiple tasks with shifting priorities and varying deadlines.
  • Knowledge of Google Cloud Platform solutions.
  • Ability to manage organizational and project/program management capabilities.
  • Ability to influence people to contribute to continuously improving operations, achieving key goals, and KPIs in a team environment.
About the job

The Google Cloud Small/Medium Businesses (SMB) team focuses on working with small and medium-sized businesses, startups, and digital native customers. As an Account Manager, you will help to develop the business, bring Google's portfolio into SMB companies around the world, and manage complex customer and stakeholder relationships with ease.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities
  • Manage a portfolio of existing Google Cloud customers to maintain and grow their existing business.
  • Work with business partners to generate business opportunities within their customer base.
  • Identify opportunities to advocate for other parts of the Google product and services portfolio.
  • Share customer feedback with Product and Marketing to improve the overall customer experience.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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Senior Database Sales Specialist, Cloud

R$80000 - R$120000 Y Google

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Please submit your resume in English - we can only consider applications submitted in this language.
Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in a sales role in the enterprise software or cloud space.
  • Experience in selling database technologies to clients.
  • Ability to communicate in English and Portuguese fluently to engage with local stakeholders.

Preferred qualifications:

  • Experience in supporting executive relationships, and developing new territories or accounts, while ensuring customer success, adoption and expansion.
  • Experience in prioritizing and planning business activities within business cycles aligned to data and Analytics.
  • Experience in or selling into the banking industry with an actionable list of network contacts.
  • Knowledge of trends, products, and solutions in cloud and database and data (e.g., Postgre, MySQL, sql server, oracle, spanner, bigtable, firestore, memorystore).

About The Job
As a Database Sales Specialist, you will build relationships with new and existing customers to deliver business value, demonstrate product functionality, and provide a comprehensive overview of key business. You will lead cross-functional teams, plan go-to-market strategy, sale plays, manage campaigns, and create a product solutions roadmap. You will shape customer's cloud and database strategy and enable digital transformation. You will lead and identify different ways to multiply the impact of the team as a whole to grow overall value for Google Cloud.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Build relationships with customers as a subject matter expert and trusted advisor, managing business cycles, identifying solution use cases, and collaborating long-term strategic direction of accounts.
  • Deliver against quota and achieve goals while forecasting and reporting territory's business.
  • Work cross-functionally with customer engineering, marketing, customer success, product, engineering, channels, etc., to develop go-to-market strategies, drive pipeline and business growth, close agreements, understand the needs of the customer, and provide excellent prospects and customer experience.
  • Work with multiple customers to understand technology footprint, growth plans, business drivers, performers, and how they can transform their business using our technologies.
  • Develop database solution roadmaps with customers, understanding their requirements on a business and technical level.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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Grupo | Salesforce Analyst – Sales & Marketing Cloud

São Paulo, São Paulo R$90000 - R$120000 Y QuintoAndar

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About Grupo QuintoAndar
We are Grupo QuintoAndar, the largest real estate ecosystem in Latin America. Guided by a shared purpose of helping people love where they live, we have a diversified portfolio of brands and solutions across different countries in Latin America, covering all phases of the housing journey. We also have a Technology Hub in Portugal. We develop technology and innovation to transform and enhance the overall living experience.

With the support of a world-class team of investors and advisors, including Kaszek, Qualcomm, General Atlantic, and SoftBank, Grupo QuintoAndar is currently valued at over USD 5.1 billion and continues to grow year over year.

Here, you will work with top professionals in the market, in an environment that breathes innovation, collaboration, and high performance. To learn more about our story, visit:

Location & Remote Work
for technology and remote-first roles
Our technology team operates under a "remote-first" model, which means we work from home and can live anywhere in Brazil. We also offer the option of working from our São Paulo offices or partner coworking spaces, up to twice a week.

Hiring Process Stages
The stages of our hiring processes aim to assess your experiences and allow you to meet our teams and explore career opportunities. They are structured as follows:

  • People Interview
  • Technical interview 1
  • Technical interview 2
  • Hiring Manager Interview
  • Hiring committee

About the Team
The
Salesforce Analyst – Sales & Marketing Cloud
is a hands-on role responsible for bridging business needs with technical delivery.

This position ensures Salesforce evolves in line with company goals by designing scalable processes, configuring solutions with low-code/no-code tools, and supporting both Sales Cloud and Marketing Cloud.

The role also contributes to Digital Engagement initiatives, ensuring smooth omnichannel interactions.

We are looking for someone
proactive
, who takes ownership of deliverables end-to-end, continuously seeks improvements, and collaborates closely with both business stakeholders and technical teams.

Requirements

  • Gather and translate business requirements into Salesforce solutions that are scalable and aligned with best practices.
  • Configure low-code/no-code features (Flows, Validation Rules, Dynamic Forms, Page Layouts, Lightning App Builder).
  • Support Sales Cloud processes (lead and opportunity management, dashboards, reporting).
  • Implement and optimize Marketing Cloud (Journey Builder, Automation Studio, segmentation, contact data model), ensuring proper integration with Sales Cloud for lead synchronization, data consistency, and handoff of marketing-qualified leads.
  • Design and manage lead nurturing and re-engagement journeys, including audience segmentation, behavior-based triggers, and reactivation of dormant leads.
  • Contribute to Digital Engagement (WhatsApp, chat, social channels), ensuring integration and efficient agent workflows.
  • Document requirements, write user stories, and maintain functional documentation.
  • Prepare and execute test cases; support UAT and validate solutions before deployment.
  • Provide training and adoption support for new Salesforce features.
  • Identify opportunities for automation, simplification, and continuous improvement.
  • Collaborate with Administrators and Developers, understanding when to use declarative tools vs. custom code.
  • Familiarity with Salesforce development concepts (Apex, Triggers, LWC) — not expected to code extensively, but to understand possibilities and limits.

Important

  • Our hiring process starts with the application If you truly want to be part of our team, please complete this step of the process. We analyze all candidates individually and provide feedback to all applicants.
  • All communication will be conducted via email, so please stay tuned for our messages and release the domain to ensure our emails are not sent to spam.

Benefits

  • Competitive salary
  • Profit sharing
  • Meal allowance
  • Health insurance
  • Dental plan
  • Life insurance
  • Childcare subsidy and Atypical Parenthood subsidy
  • Wellhub
  • Home office allowance
  • Employee assistance program (mental health, social, legal, and financial support)
  • Extended parental leave
  • Day off on birthday, Mother's Day, and Father's Day
  • Benefits Club (discounts on everyday services)
  • Discounts at educational institutions
  • Reading kit for children – PlayKids

Diversity & Inclusion at Grupo QuintoAndar
We value diversity and want everyone to feel welcome here, regardless of their age, gender identity, sexual orientation, race, color, ethnicity, origin, disability, religion, or any other characteristic. All our job openings are open to all individuals

You'll notice there are some diversity questions in the application form. For affirmative action roles, this information may be used to verify your alignment with the target audience for the opportunity. In such cases, it may be used for elimination purposes. For non-affirmative action roles, this data will be used anonymously, exclusively to monitor and improve our inclusion practices in the hiring process, and will have no impact on your application.

Privacy and Data Protection
The Grupo QuintoAndar operates in compliance with privacy and data protection laws, including, but not limited to, the Brazilian General Personal Data Protection Law (LGPD) (Law No. 13,709/2018), and ensures the security of your data. To learn more, please access our Privacy Notice for Candidates. For questions or to exercise your rights as a data subject, please contact us through our Service Channel.

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Sobre o mais recente Sales cloud Empregos em Brasil !

Post-Sales Solutions Specialist

Crucilândia, Minas Gerais R$4000 - R$8000 Y Ricoh Latin America Inc

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Es responsable de la interconexion de todos los productos que provee la empresa, manejando e interconectando los equipos de acuerdo a los estandares de servicios establecidos. Funciona como apoyo secundario del consultor de ventas y del ingeniero pre-ventas en las soluciones. Disena y desarrolla analisis de necesidad, presentaciones, conceptos de pruebas, adiestramientos, e identifica los criterios esenciales para la venta de las mismas.

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Pre-Sales Solutions Consultant

R$80000 - R$150000 Y forestown

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Job Overview

As a Senior Pre-Sales Solutions Architect, you will act as a strategic technical advisor bridging business needs and innovative solutions for global financial institutions (banks, government entities, fintech firms) and enterprise clients. Combining deep industry expertise with technical acumen, you will drive new business opportunities, design scalable solutions, and ensure seamless alignment between client requirements, product capabilities, and post-sales execution. This role demands a unique blend of market analysis, technical storytelling, and cross-functional collaboration to deliver value across the entire sales lifecycle.

Key Responsibilities

  1. Strategic Solution Design & Market Expansion

  2. Partner with sales and business development teams to identify global market opportunities, particularly in financial services sectors (banks, government financial institutions, fintech), and develop tailored solutions for both standardized and custom client needs.

  3. Conduct in-depth business and technical requirements analysis, translating client challenges (e.g., risk management, data analytics, digital transformation) into scalable solution architectures, including consulting proposals, bid documents, and commercial models.
  4. Lead market and competitive analysis to identify trends in global financial technology (regtech, blockchain, AI-driven analytics) and inform go-to-market strategies for new products/services.

  5. Technical Engagement & Client Advocacy

  6. Deliver impactful product demonstrations, technical presentations, and proof-of-concept (PoC) sessions to showcase complex solutions (e.g., risk management platforms, data analytics tools) to C-level executives and technical stakeholders.

  7. Serve as a subject matter expert (SME) during client workshops, negotiations, and strategic account planning, ensuring technical credibility and alignment with industry best practices (e.g., Basel III, GDPR for financial data).
  8. Respond to formal client requests (RFIs, RFPs, technical questionnaires) by collaborating with sales, proposal, and engineering teams to craft compliant, value-driven responses that highlight competitive differentiators.

  9. Cross-Functional Collaboration & Execution Support

  10. Translate business requirements into detailed technical specifications, coordinating with product development, engineering, and delivery teams to ensure solution feasibility, scalability, and alignment with global regulatory standards.

  11. Assist in post-sales deployment planning by acting as a liaison between clients and internal teams, providing technical guidance during implementation, troubleshooting gaps, and ensuring seamless handover from pre-sales to post-sales phases.
  12. Maintain comprehensive documentation of solution designs, client feedback, and engagement outcomes in CRM systems (e.g., Salesforce) and internal knowledge bases, ensuring traceability and reuse of best practices.

  13. Industry Leadership & Continuous Improvement

  14. Stay ahead of global financial industry trends, emerging technologies (AI, machine learning in risk modeling), and regulatory changes to proactively advise clients on future-proof solutions.

  15. Contribute to thought leadership initiatives (whitepapers, webinars, industry conferences) to enhance company reputation as a trusted advisor in global financial technology solutions.

Qualifications & Skills

Required Experience

  • 10+ years of total experience in pre-sales, solutions architecture, or technical consulting, with at least 5 years focused on financial services (risk management, data analytics, digital banking) for global/overseas clients.
  • Proven track record in designing and selling complex B2B solutions to financial institutions (banks, central banks, fintech companies) or government financial entities.

Technical & Functional Expertise

  • Deep understanding of financial technology landscapes, including risk management frameworks (credit risk, operational risk), data analytics platforms, and regulatory compliance (e.g., AML, KYC, Basel accords).
  • Strong ability to create technical documentation (solution blueprints, API specifications) and deliver presentations to both technical and non-technical audiences.
  • Familiarity with CRM tools (Salesforce, HubSpot) and collaboration platforms (Jira, Confluence) for workflow management.

Soft Skills & Competencies

  • Exceptional cross-cultural communication and negotiation skills, with experience working in global teams and serving overseas clients.
  • Analytical mindset with the ability to distill complex technical concepts into business-value propositions.
  • Results-driven orientation, with a proven ability to manage multiple opportunities simultaneously and meet sales deadlines.

Education

  • Bachelor's degree in Computer Science, Finance, Economics, or a related field; advanced degree (MBA, Master's in Engineering) is a plus.

Ideal Candidate Will Also Have

  • Experience working in fintech or technology companies with a global footprint.
  • Certifications in financial technology (e.g., FRM, CFA), solution architecture (TOGAF), or cloud platforms (AWS, Azure) in financial services contexts.
  • Fluency in English; proficiency in additional languages (e.g., Mandarin, Spanish, Arabic) for global client interactions is a strong advantage.
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Sales/Solutions Engineer – SAFR

89239-990 Joinville, Santa Catarina RealNetworks, Inc.

Publicado há 4 dias atrás

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Company Overview:

SAFR from RealNetworks is a unified ecosystem specializing in face-based computer vision solutions optimized for real-world performance. Building on a legacy of digital media expertise and innovation, RealNetworks has created a new generation of products that employ best-in-class artificial intelligence and machine learning to enhance and secure our daily lives


Position Overview:

RealNetworks LLC seeks a motivated Sales/Solutions Engineer for SAFR (Secure, Accurate Facial Recognition), a visual intelligence platform specializing in face and person-based computer vision optimized for both access control and surveillance applications in Brazil .

In view of SAFR’s unique market position and the outstanding potential of growth, RealNetworks is now seeking a customer driven, individual contributor to provide pre-sales and post-sales technical support to our customers wanting to deploy SAFR.

The Engineer will apply an extensive technical background, understanding of Access Control Systems, Video Surveillance Systems, and related technologies to provide customer-facing, pre and post sales services, for a combined hardware and software solution, including advisory, installation, configuration, customization and support.

This role provides a unique opportunity to grow a function as our product becomes widely adopted in diverse markets.

What you’ll do:
  • Build deep knowledge of SAFR’s combined hardware and software solutions for physical security access control and video surveillance markets.
  • Provide technical expertise to external customers, partners and internal sales in areas related to S AFR product functionality (e.g. Access Control, SIP Intercom, VMS Integration, RTSP video streaming, etc.) and recommendations on equipment/hardware for the customer environment.
  • Lead technical presentations to demonstrate the SAFR access control and surveillance solutions to an experienced engineering audience as well as technology novices.
  • Configure and deploy SAFR applications for customer POC deployments to meet customer requirements.
  • Train and assist channel partners to plan, implement and configure SAFR hardware and software solutions
  • Troubleshooting complex issues with software, cameras and the facial recognition and related data processing for external customers in customer production environments
  • Work with product engineering as needed to report customer issues, collect information to assist in analysis and identification of problem, coordinate troubleshooting sessions on customer hardware as needed and apply engineering workarounds.
  • Identify issues, reproduce and provide details issue reports with clear repro instructions through our issue tracking system.
  • Advise technology partners with the implementation of integrated solutions using SAFR SDK/API tools
  • Assist with technical presentations, training, and performance evaluation by successfully describing our complex product to an experienced, sophisticated engineering audience as well as technology novices;
  • Deliver detailed feedback on customer needs and requirements to SAFR’s product management and engineering teams, always acting as the aggressive internal customer advocate.
  • Willingness to travel within the Brazil 20% of the year, but possibly up to 50%.

What we are looking for:
  • Must be fluent in both English and Portuguese reading and writing
  • Bachelor’s degree in a technology or engineering-related field or equivalent
  • 3+ years’ experience as a systems engineer or technical support engineer for access control manufacturers or system integrators
  • Hands-on experience with one or more of the following:
    • Video Surveillance solutions and cameras installation
    • Access Control Systems including access control panels, readers and wiring/communications standards
    • Access control credentials and card formats
  • Experience with troubleshooting and resolving network connectivity issues
  • Familiarity with Windows operating systems (Linux a plus)
  • Experience working with REST APIs
  • Excellent written and verbal communication and technology presentation skills

RealNetworks is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status. We have a dynamic, flexible work environment, and while we work hard, we value good work/life balance.

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