1.847 Empregos para Phone Support - Brasil
Phone Support Agent L1
Publicado há 9 dias atrás
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Join to apply for the Phone Support Agent L1 role at Palta
Join to apply for the Phone Support Agent L1 role at Palta
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Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support.
Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact.
With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. To learn more, visit simple.life.
As a Customer Support Agent at Simple, you’ll play a vital role in delivering caring, reliable service to our users. You’ll be the voice of our product—supporting customers primarily with billing-related issues, helping them feel heard, understood, and cared for every step of the way.
This role is ideal for someone who leads with empathy, communicates clearly and compassionately, and thrives in fast-paced environments. While technical knowledge is helpful, what matters most is your ability to connect with people, solve problems calmly, and go the extra mile to ensure our users feel supported and respected.
Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support.
Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact.
With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. To learn more, visit simple.life.
As a Customer Support Agent at Simple, you’ll play a vital role in delivering caring, reliable service to our users. You’ll be the voice of our product—supporting customers primarily with billing-related issues, helping them feel heard, understood, and cared for every step of the way.
This role is ideal for someone who leads with empathy, communicates clearly and compassionately, and thrives in fast-paced environments. While technical knowledge is helpful, what matters most is your ability to connect with people, solve problems calmly, and go the extra mile to ensure our users feel supported and respected.
Key Responsibilities :- Responding to customer queries via phone and email in a timely, friendly, and professional manner—maintaining an excellent CSAT;
- Covering core US working hours ( 11am–8pm CDT, Monday to Friday);
- Resolving billing and account-related issues within our SLAs;
- Identifying trends in support queries and escalating recurring or complex issues to the right internal teams;
- Contributing to continuous improvement through team collaboration, customer feedback, and shared insights;
- Participating in team meetings and training sessions to grow and support your peersy.
- 1+ years of experience in customer service as a phone support agent in a fast-paced B2C environment;
- Excellent written and verbal communication skills;
- Strong problem-solving skills and a compassionate, solution-oriented mindset;
- Familiarity with platforms like Intercom, Jira, or other CRM/ticketing tools;
- Excellent organizational skills—you know how to manage your time, prioritize tasks, and keep your queue in check;
- Professional or native-level English (C1 or above).
- Aren’t comfortable working in a fast-paced, ever-evolving environment
- Are not ready to take ownership of your work and be accountable
- Prefer strict structure and set processes—we’re a start-up, and sometimes things are still being figured out
- Are uncomfortable with ambiguity—while we offer guidance, some paths are discovered along the way
- Wait for instructions instead of taking initiative—we value proactive, high-performing team members
Our Hiring Process - CV & Answers Review – We carefully assess your experience and fit
- Team Lead Interview – A conversation with one of our friendly team leads
- Final Interview – A chat with our Head of Customer L1 Support
We're excited to meet people who care deeply, act with integrity, and believe in the power of simplicity. If that sounds like you—we’d love to hear from you.
- Seniority level Not Applicable
- Employment type Contract
- Job function Other
- Industries Software Development
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#J-18808-LjbffrCall Center
Hoje
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Descrição Do Trabalho
Realizar ligações para clientes potenciais (prospecção ativa).
Apresentar de forma clara e atrativa as vantagens do Cartão de Todos.
Esclarecer dúvidas sobre valores, formas de pagamento e utilização do cartão.
Registrar informações e interações no sistema.
Cumprir metas diárias e mensais de vendas.
Manter postura profissional e atendimento cordial, buscando fidelização.
Ensino médio completo.
Experiência anterior em telemarketing, call center ou vendas (desejável).
br /> Boa comunicação verbal e escuta ativa.
br /> Capacidade de persuasão e negociação.
< r /> Organização e disciplina no cumprimento de rotinas e metas.
- Tícket refeição
- Vale-transporte
segunda a sexta 08:00 ás 17:00/ sábado : 08:00 ás 12:00
Call center
Ontem
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Join to apply for the Call center role at Vel Fibra
Join to apply for the Call center role at Vel Fibra
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This range is provided by Vel Fibra. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeVaga de Call Center
Descrição
Estamos em busca de profissionais para atuar em nossa equipe de Call Center, realizando atendimento ao cliente e resolvendo possíveis dúvidas e problemas.
O que não pode faltar:
Escolaridade mínima: Ensino médio completo.
Pacote office intermediário.
Com ou sem experiência na função.
Residir em Belém ou Ananindeua.
Modalidade: Home office (No estado do Pará).
O que você vai fazer:
- Será responsável por realizar o atendimento via telefone, chat e whatsApp;
- Prestar suporte aos clientes pelos canais de atendimento e de forma remota;
- Registrar o atendimento no sistema;
- Identificar a necessidade do cliente, e caso seja necessário transferir para outra área especifica;
- Direcionar visitas técnicas para suporte externo;
- Garantir a satisfação do cliente.
- Inteligência emocional;
- Alta capacidade de comunicação;
- Ser organizado;
- Saber ouvir;
- Empatia;
- Disciplina;
- Adaptabilidade;
- Proatividade;
- Ser adepto à tecnologia e informação;
- VA e VT
- Plano de saúde
- Seguro de vida
- Plano de carreira
- Programa de reconhecimento
- Seniority level Not Applicable
- Employment type Part-time
- Job function Other
- Industries Technology, Information and Internet
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Get notified about new Call Center Specialist jobs in Belem, Pará, Brazil .
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#J-18808-LjbffrCall Center
Publicado há 8 dias atrás
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VAGA ABERTA – CALL CENTER
Centro – Florianópolis
Se você é comunicativo(a), tem energia e gosta de trabalhar com pessoas, essa vaga é pra você!
Horário: Segunda a sexta, das 09h às 17h12
Salário fixo + bônus + comissão
Benefícios:
VT (vale-transporte)
Folga no dia do aniversário
Ambiente descontraído
Várias dinâmicas durante a semana
Venha fazer parte de um time animado, com oportunidade de crescimento e reconhecimento!
Interessados(as), enviar currículo para WhatsApp
#J-18808-LjbffrCall center
Publicado há 10 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Descrição
Estamos em busca de profissionais para atuar em nossa equipe de Call Center, realizando atendimento ao cliente e resolvendo possíveis dúvidas e problemas.
O que não pode faltar:
Escolaridade mínima: Ensino médio completo.
Pacote office intermediário.
Com ou sem experiência na função.
Residir em Belém ou Ananindeua.
Modalidade: Home office (No estado do Pará).
O que você vai fazer:
-Será responsável por realizar o atendimento via telefone, chat e whatsApp;
-Prestar suporte aos clientes pelos canais de atendimento e de forma remota;
-Registrar o atendimento no sistema;
-Identificar a necessidade do cliente, e caso seja necessário transferir para outra área especifica;
-Direcionar visitas técnicas para suporte externo;
-Garantir a satisfação do cliente.
Soft Skills:
- Inteligência emocional;
- Alta capacidade de comunicação;
- Ser organizado;
- Saber ouvir;
- Empatia;
- Disciplina;
-Adaptabilidade;
-Proatividade;
-Ser adepto à tecnologia e informação;
Benefícios:
- VA e VT
- Plano de saúde
- Seguro de vida
- Plano de carreira
- Programa de reconhecimento
#J-18808-LjbffrCall center
Publicado há 2 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Descrição
Estamos em busca de profissionais para atuar em nossa equipe de Call Center, realizando atendimento ao cliente e resolvendo possíveis dúvidas e problemas.
O que não pode faltar:
Escolaridade mínima: Ensino médio completo.
Pacote office intermediário.
Com ou sem experiência na função.
Residir em Belém ou Ananindeua.
Modalidade: Home office (No estado do Pará).
O que você vai fazer:
-Será responsável por realizar o atendimento via telefone, chat e whatsApp;
-Prestar suporte aos clientes pelos canais de atendimento e de forma remota;
-Registrar o atendimento no sistema;
-Identificar a necessidade do cliente, e caso seja necessário transferir para outra área especifica;
-Direcionar visitas técnicas para suporte externo;
-Garantir a satisfação do cliente.
Soft Skills:
- Inteligência emocional;
- Alta capacidade de comunicação;
- Ser organizado;
- Saber ouvir;
- Empatia;
- Disciplina;
-Adaptabilidade;
-Proatividade;
-Ser adepto à tecnologia e informação;
Benefícios:
- VA e VT
- Plano de saúde
- Seguro de vida
- Plano de carreira
- Programa de reconhecimento
Agent (Call Center )
Publicado há 8 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Agent (Call Center)
Responsabilidades:
Atender e registrar todas as interações no sistema (CRM);
Seguir roteiros e políticas internas com foco no cliente;
Escalar casos complexos para o Nível 2;
Oferecer soluções práticas com empatia e clareza;
Cumprir metas individuais de qualidade, produtividade e tempo de resposta.
Requisitos:
Forte habilidade de comunicação verbal e escrita;
Familiaridade com tecnologia e sistemas de atendimento ao cliente;
Inglês básico é um diferencial, mas não obrigatório;
Experiência prévia em atendimento ao cliente será valorizada.
Seja o primeiro a saber
Sobre o mais recente Phone support Empregos em Brasil !
Vendedor Call Center
Hoje
Trabalho visualizado
Descrição Do Trabalho
Realizar ligações para clientes potenciais (prospecção ativa).
Apresentar de forma clara e atrativa as vantagens do Cartão de Todos.
Esclarecer dúvidas sobre valores, formas de pagamento e utilização do cartão.
Registrar informações e interações no sistema.
Cumprir metas diárias e mensais de vendas.
Manter postura profissional e atendimento cordial, buscando fidelização.
Ensino médio completo.
Experiência anterior em telemarketing, call center ou vendas (desejável).
br /> Boa comunicação verbal e escuta ativa.
br /> Capacidade de persuasão e negociação.
< r /> Organização e disciplina no cumprimento de rotinas e metas.
- Tícket refeição
- Vale-transporte
segunda a sexta 08:00 ás 17:00/ sábado : 08:00 ás 12:00
Call Center Agent
Publicado há 10 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Join to apply for the Call Center Agent role at Growth Troops
Join to apply for the Call Center Agent role at Growth Troops
This range is provided by Growth Troops. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangePosition: Inbound Call Center Sales Representative
Role Overview
As the first point of contact for inbound calls, you will engage with customers, assess their needs, provide key information, and drive sales opportunities. Your role is crucial in delivering exceptional service, qualifying leads, and supporting business growth.
Key Responsibilities
- Customer Interaction: Handle inbound calls efficiently, providing prompt and professional assistance.
- Sales Qualification: Assess caller needs using qualification criteria such as budget, authority, need, and timeline (BANT).
- Product Knowledge: Educate customers on services, answer inquiries, and address concerns effectively.
- Appointment Scheduling: Set up follow-up calls or meetings for the sales team with high-potential leads.
- CRM Management: Accurately update and maintain customer records in the CRM system.
- Performance Metrics: Consistently meet or exceed sales quotas and call center targets.
- Collaboration: Work closely with the sales team to ensure smooth lead handoff.
- Market Insights: Provide feedback on customer inquiries, emerging trends, and potential service improvements.
- Call Handling Efficiency: Utilize call center best practices to maximize productivity and customer satisfaction.
- Time Management: Manage high call volumes while maintaining service quality.
- Adaptability: Adjust to changing priorities, new products, and evolving customer needs.
- 2+ years of experience in a call center, inbound sales, or customer service role.
- Proven ability to meet or exceed sales and call performance targets.
- Strong verbal and written communication skills.
- Excellent phone presence with the ability to build rapport quickly.
- Proficiency in CRM systems and call center technology.
- Ability to multitask and stay organized in a fast-paced environment.
- Quick learner with a flexible approach to new information and tools.
- Schedule Flexibility: Must be available to work within PST to EST time zones.
- Call Center Expertise: Understanding of call metrics, scripts, and handling high call volumes.
- 2+ years of experience in a high-volume call center environment.
- Familiarity with sales automation tools and call center software.
Availability required across PST to EST time zones.
Seniority level
- Seniority level Entry level
- Employment type Contract
- Job function Other
- Industries Operations Consulting
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Sign in to set job alerts for “Call Center Representative” roles. Junior Customer Support Specialist (Remote) | 100% Remote SaaS Support position with growth opportunity Customer Retention Specialist (Work from Home) Operations Support Specialist (Work from Home) (Chinese and English) Customer Support Consultant, emails/live chats (Remote) Technical Customer Service Associate - Brazil - Trilingual (English, Portuguese and Spanish) (native Japanese) Customer Support Consultant, emails/chats (Remote) Customer Care Representative - Remote Work | REF#283398 Senior Account Manager – Strategic Client Success Senior Account Manager – Client Success & Retention Customer Service Specialist (German-speaking) | Remote | Country-WideWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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