157 Empregos para Lionbridge - Brasil

Transform your career by joining our IT services company. We offer a collaborative environment where you can expand ideas through the right tools and contribute to our success.

We are looking for a Technical Consultant who wants to learn and grow with us. The ideal candidate will have experience in MAK environment/architecture, Java programming, SQL, and developing different types of programs like Interactive, Batch, MI, and Print.

• Experience with MAK environment/architecture (Grid), Server view & Subsystems.
• Familiarity with Movex Java, MAK Programming, and SQL.
• Ability to develop and modify stream files, customization using Standard Lawson Programs, and knowledge of Movex/Lawson M3 Databases.

The successful candidate will also have desirable skills such as Bachelor's degree.

We offer:

• TCS Benefits – Brazil
• Health insurance
• Dental Plan
• Life insurance
• Transportation vouchers
• Meal/Food Voucher
• Childcare assistance
• Gympass
• TCS Cares – free 0800 providing psychological assistance (24 hrs/day)
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform
• We promote an inclusive culture, working for equity in Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity.

Come and join our team!

Department:
Information Technology

Location:
LATAM-Brazil-Sao Paulo

Description
Join a team that is changing millions of lives.
Transforming smiles. Transforming lives. Transforming an industry.

At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our teams are constantly pushing the boundaries of what's possible.

Ready to join us?

About This Opportunity
The Manager, Site IT Service – LATAM role will oversee the day-to-day operations of the onsite support teams across the region and ensure that end users are receiving appropriate assistance in a timely manner. This includes the responsibility of adhering to all procedures relating to identification, prioritization and resolution of incidents, as well as tracking and coordination of all services.

This hands-on leader is also responsible for the ensuring the team is adhering to the Global best practices while making recommendations of improvement where needed on policies and procedures. They must also ensure that there are high levels of customer service and quality while make sure availability of services is maintained.

Key Responsibilities
Manage the day-to-day operations of the onsite IT support team. Coach team members on effective methods of research, troubleshooting, and delivery of solutions. Provide oversight of daily work and workload management for all team members across the LATAM region.

• Train the team on the IT systems, processes, procedures, and tools required to properly document, track, resolve, and fulfill incidents and requests.
• Utilize a project-based framework to integrate new tools & technology into the Service Desk and Site IT portfolio. This will encompass all phases of the project lifecycle, from Initiation to Implementation.
• Develop targeted (role specific) training material designed to educate new and existing employees about the technology they have at their disposal.
• Actively evaluate opportunities to leverage AI to enhance the end-user experience and gain efficiencies across IT support responsibilities.
• Analyze and evaluate existing policies and procedures. Make recommendations to management and lead the implementation of improvement initiatives.
• Generate reports and track KPIs to ensure operational service levels and standards are being met or exceeded.
• Manage the procurement process for all end-user equipment for the local site, ensuring business critical technology devices are always stocked to acceptable quantities.
• Ensure compliance and security considerations are included in all Site IT activities and provide updates or modifications as appropriate.
• Partner with leadership teams across business units to ensure technology solutions continue to meet business needs.
• Audit existing IT systems for data integrity and cost saving opportunities.
• Act as the primary escalation point for Tier 2 Support personnel.
• Validate and maintain health and functionality of site AV capabilities, including but not limited to conference rooms, break rooms, and dashboard displays.
• Create/maintain a knowledge base to be used by Tier 1 Service Desk personnel for troubleshooting and issue resolution.
• Act as the primary point of contact for local and visiting Executive level personnel for all IT related requests.
• Manage and maintain relationships with suppliers to ensure their performance and provisioning of goods and services continually meets the needs of the organization.
• Ensure the effective fulfillment of objectives and deadlines assigned to the group.
• Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
• Participate in proactive team efforts to achieve departmental and company goals.
• Perform other duties as assigned.

Skills, Knowledge & Expertise

• 6 to 10 years of experience in the related areas.
• To accomplish results through management of vendors and acting as a coach to support peers and other team members.
• To provide direction to employees according to established policies and management guidance.
• To interact normally requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules
• Bachelor's degree in Computer Science, Business or Management Information Systems or equivalent experience (4+ years).
• Ability to travel internationally when requested.
• Good background in Microsoft Windows, Office and Server platforms and Systems.
• Exceptional communication skills: ability to explain technical issues in a non-technical fashion.
• Deep understanding of ITIL.
• Experienced with TCP/IP, networking, VPN troubleshooting.
• Solid understanding of iOS/Android (email service, security, apps).
• Support and configuration of Wireless connections.
• Sensitive position with regard to supply chain security or compliance with tax and customs obligations.

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Equal Opportunity Statement
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

Five Star is committed to the long-term success of our company. As part of that commitment, we are investing in growing our team to drive our next wave of market expansion, innovation, and growth.

The Account Executive will develop key sales growth strategies, tactics, and action plans. Effective execution of these strategies is required to be successful with our quarterly and annual financial targets. The position will work remotely with travel to client locations and team meetings.

• Be an expert listener. Being able to respond with solutions to a problem will be paramount to your success at Five Star Technology Solutions
• Create, deploy, and analyze prospecting cadences, including cold calls, social media, and personalized emails, to connect to the right persons at target school districts
• Meet or exceed growth objectives through prospecting, lead response, and relationship building with public schools
• Presenting and demonstrating the value of products and services to prospective clients
• Build long-lasting, mutually beneficial relationships with external contacts and internal departments to ensure an industry-leading customer experience
• Helping determine pricing schedules for quotes, promotions, and negotiations
• Present applicable competitive information to Sales Management
• Collaborate with Sales Management regularly and consistently
• Provide accurate forecasts by leveraging the company CRM system to document activities and essential information as deals progress in the pipeline
• Visiting/meeting virtually with clients and potential clients to evaluate needs or promote products and services
• Other duties as assigned by Sales Management

• Minimum of five (5) years experience in a role as Technology Director within a school system, or in a sales role focused on IT Services and Procurement for the K-12 Education Market.
• Bachelor’s or Associate degree in computer science, business, or a related field is preferred but not required
• Ability to work remotely with reliable high-speed internet access at home or residence
• Proven ability to solve problems creatively
• Must have strong organization and detail-oriented skills
• Work both effectively with others in a team environment and independently with minimal supervision and guidance
• Demonstrated ability to achieve excellent results
• A moderate level of travel will be required
• Experience with Hubspot Sales is preferred
• Experience with ConnectWise PSA (Manage) is preferred
• Experience with Google Workspace is preferred
• Provide a minimum of two (2) professional references

We offer a starting base salary in the range of $65,000-$75,000 that can be flexible depending on the candidate's skills and professional background. This role also includes a performance-based commission.

Five Star is committed to the long-term success of our company. As part of that commitment, we are investing in growing our team to drive our next wave of market expansion, innovation, and growth.

The Account Executive will develop key sales growth strategies, tactics, and action plans. Effective execution of these strategies is required to be successful with our quarterly and annual financial targets. The position will work remotely with travel to client locations and team meetings.

• Be an expert listener. Being able to respond with solutions to a problem will be paramount to your success at Five Star Technology Solutions
• Create, deploy, and analyze prospecting cadences, including cold calls, social media, and personalized emails, to connect to the right persons at target school districts
• Meet or exceed growth objectives through prospecting, lead response, and relationship building with public schools
• Presenting and demonstrating the value of products and services to prospective clients
• Build long-lasting, mutually beneficial relationships with external contacts and internal departments to ensure an industry-leading customer experience
• Helping determine pricing schedules for quotes, promotions, and negotiations
• Present applicable competitive information to Sales Management
• Collaborate with Sales Management regularly and consistently
• Provide accurate forecasts by leveraging the company CRM system to document activities and essential information as deals progress in the pipeline
• Visiting/meeting virtually with clients and potential clients to evaluate needs or promote products and services
• Other duties as assigned by Sales Management

• Minimum of five (5) years experience in a role as Technology Director within a school system, or in a sales role focused on IT Services and Procurement for the K-12 Education Market.
• Bachelor’s or Associate degree in computer science, business, or a related field is preferred but not required
• Ability to work remotely with reliable high-speed internet access at home or residence
• Proven ability to solve problems creatively
• Must have strong organization and detail-oriented skills
• Work both effectively with others in a team environment and independently with minimal supervision and guidance
• Demonstrated ability to achieve excellent results
• A moderate level of travel will be required
• Experience with Hubspot Sales is preferred
• Experience with ConnectWise PSA (Manage) is preferred
• Experience with Google Workspace is preferred
• Provide a minimum of two (2) professional references

We offer a starting base salary in the range of $65,000-$75,000 that can be flexible depending on the candidate's skills and professional background. This role also includes a performance-based commission.

Five Star is committed to the long-term success of our company. As part of that commitment, we are investing in growing our team to drive our next wave of market expansion, innovation, and growth.

The Account Executive will develop key sales growth strategies, tactics, and action plans. Effective execution of these strategies is required to be successful with our quarterly and annual financial targets. The position will work remotely with travel to client locations and team meetings.

• Be an expert listener. Being able to respond with solutions to a problem will be paramount to your success at Five Star Technology Solutions
• Create, deploy, and analyze prospecting cadences, including cold calls, social media, and personalized emails, to connect to the right persons at target school districts
• Meet or exceed growth objectives through prospecting, lead response, and relationship building with public schools
• Presenting and demonstrating the value of products and services to prospective clients
• Build long-lasting, mutually beneficial relationships with external contacts and internal departments to ensure an industry-leading customer experience
• Helping determine pricing schedules for quotes, promotions, and negotiations
• Present applicable competitive information to Sales Management
• Collaborate with Sales Management regularly and consistently
• Provide accurate forecasts by leveraging the company CRM system to document activities and essential information as deals progress in the pipeline
• Visiting/meeting virtually with clients and potential clients to evaluate needs or promote products and services
• Other duties as assigned by Sales Management

• Minimum of five (5) years experience in a role as Technology Director within a school system, or in a sales role focused on IT Services and Procurement for the K-12 Education Market.
• Bachelor’s or Associate degree in computer science, business, or a related field is preferred but not required
• Ability to work remotely with reliable high-speed internet access at home or residence
• Proven ability to solve problems creatively
• Must have strong organization and detail-oriented skills
• Work both effectively with others in a team environment and independently with minimal supervision and guidance
• Demonstrated ability to achieve excellent results
• A moderate level of travel will be required
• Experience with Hubspot Sales is preferred
• Experience with ConnectWise PSA (Manage) is preferred
• Experience with Google Workspace is preferred
• Provide a minimum of two (2) professional references

We offer a starting base salary in the range of $65,000-$75,000 that can be flexible depending on the candidate's skills and professional background. This role also includes a performance-based commission.

Five Star is committed to the long-term success of our company. As part of that commitment, we are investing in growing our team to drive our next wave of market expansion, innovation, and growth.

The Account Executive will develop key sales growth strategies, tactics, and action plans. Effective execution of these strategies is required to be successful with our quarterly and annual financial targets. The position will work remotely with travel to client locations and team meetings.

• Be an expert listener. Being able to respond with solutions to a problem will be paramount to your success at Five Star Technology Solutions
• Create, deploy, and analyze prospecting cadences, including cold calls, social media, and personalized emails, to connect to the right persons at target school districts
• Meet or exceed growth objectives through prospecting, lead response, and relationship building with public schools
• Presenting and demonstrating the value of products and services to prospective clients
• Build long-lasting, mutually beneficial relationships with external contacts and internal departments to ensure an industry-leading customer experience
• Helping determine pricing schedules for quotes, promotions, and negotiations
• Present applicable competitive information to Sales Management
• Collaborate with Sales Management regularly and consistently
• Provide accurate forecasts by leveraging the company CRM system to document activities and essential information as deals progress in the pipeline
• Visiting/meeting virtually with clients and potential clients to evaluate needs or promote products and services
• Other duties as assigned by Sales Management

• Minimum of five (5) years experience in a role as Technology Director within a school system, or in a sales role focused on IT Services and Procurement for the K-12 Education Market.
• Bachelor’s or Associate degree in computer science, business, or a related field is preferred but not required
• Ability to work remotely with reliable high-speed internet access at home or residence
• Proven ability to solve problems creatively
• Must have strong organization and detail-oriented skills
• Work both effectively with others in a team environment and independently with minimal supervision and guidance
• Demonstrated ability to achieve excellent results
• A moderate level of travel will be required
• Experience with Hubspot Sales is preferred
• Experience with ConnectWise PSA (Manage) is preferred
• Experience with Google Workspace is preferred
• Provide a minimum of two (2) professional references

We offer a starting base salary in the range of $65,000-$75,000 that can be flexible depending on the candidate's skills and professional background. This role also includes a performance-based commission.

Five Star is committed to the long-term success of our company. As part of that commitment, we are investing in growing our team to drive our next wave of market expansion, innovation, and growth.

The Account Executive will develop key sales growth strategies, tactics, and action plans. Effective execution of these strategies is required to be successful with our quarterly and annual financial targets. The position will work remotely with travel to client locations and team meetings.

• Be an expert listener. Being able to respond with solutions to a problem will be paramount to your success at Five Star Technology Solutions
• Create, deploy, and analyze prospecting cadences, including cold calls, social media, and personalized emails, to connect to the right persons at target school districts
• Meet or exceed growth objectives through prospecting, lead response, and relationship building with public schools
• Presenting and demonstrating the value of products and services to prospective clients
• Build long-lasting, mutually beneficial relationships with external contacts and internal departments to ensure an industry-leading customer experience
• Helping determine pricing schedules for quotes, promotions, and negotiations
• Present applicable competitive information to Sales Management
• Collaborate with Sales Management regularly and consistently
• Provide accurate forecasts by leveraging the company CRM system to document activities and essential information as deals progress in the pipeline
• Visiting/meeting virtually with clients and potential clients to evaluate needs or promote products and services
• Other duties as assigned by Sales Management

• Minimum of five (5) years experience in a role as Technology Director within a school system, or in a sales role focused on IT Services and Procurement for the K-12 Education Market.
• Bachelor’s or Associate degree in computer science, business, or a related field is preferred but not required
• Ability to work remotely with reliable high-speed internet access at home or residence
• Proven ability to solve problems creatively
• Must have strong organization and detail-oriented skills
• Work both effectively with others in a team environment and independently with minimal supervision and guidance
• Demonstrated ability to achieve excellent results
• A moderate level of travel will be required
• Experience with Hubspot Sales is preferred
• Experience with ConnectWise PSA (Manage) is preferred
• Experience with Google Workspace is preferred
• Provide a minimum of two (2) professional references

We offer a starting base salary in the range of $65,000-$75,000 that can be flexible depending on the candidate's skills and professional background. This role also includes a performance-based commission.

Five Star is committed to the long-term success of our company. As part of that commitment, we are investing in growing our team to drive our next wave of market expansion, innovation, and growth.

The Account Executive will develop key sales growth strategies, tactics, and action plans. Effective execution of these strategies is required to be successful with our quarterly and annual financial targets. The position will work remotely with travel to client locations and team meetings.

• Be an expert listener. Being able to respond with solutions to a problem will be paramount to your success at Five Star Technology Solutions
• Create, deploy, and analyze prospecting cadences, including cold calls, social media, and personalized emails, to connect to the right persons at target school districts
• Meet or exceed growth objectives through prospecting, lead response, and relationship building with public schools
• Presenting and demonstrating the value of products and services to prospective clients
• Build long-lasting, mutually beneficial relationships with external contacts and internal departments to ensure an industry-leading customer experience
• Helping determine pricing schedules for quotes, promotions, and negotiations
• Present applicable competitive information to Sales Management
• Collaborate with Sales Management regularly and consistently
• Provide accurate forecasts by leveraging the company CRM system to document activities and essential information as deals progress in the pipeline
• Visiting/meeting virtually with clients and potential clients to evaluate needs or promote products and services
• Other duties as assigned by Sales Management

• Minimum of five (5) years experience in a role as Technology Director within a school system, or in a sales role focused on IT Services and Procurement for the K-12 Education Market.
• Bachelor’s or Associate degree in computer science, business, or a related field is preferred but not required
• Ability to work remotely with reliable high-speed internet access at home or residence
• Proven ability to solve problems creatively
• Must have strong organization and detail-oriented skills
• Work both effectively with others in a team environment and independently with minimal supervision and guidance
• Demonstrated ability to achieve excellent results
• A moderate level of travel will be required
• Experience with Hubspot Sales is preferred
• Experience with ConnectWise PSA (Manage) is preferred
• Experience with Google Workspace is preferred
• Provide a minimum of two (2) professional references

We offer a starting base salary in the range of $65,000-$75,000 that can be flexible depending on the candidate's skills and professional background. This role also includes a performance-based commission.

Five Star is committed to the long-term success of our company. As part of that commitment, we are investing in growing our team to drive our next wave of market expansion, innovation, and growth.

The Account Executive will develop key sales growth strategies, tactics, and action plans. Effective execution of these strategies is required to be successful with our quarterly and annual financial targets. The position will work remotely with travel to client locations and team meetings.

• Be an expert listener. Being able to respond with solutions to a problem will be paramount to your success at Five Star Technology Solutions
• Create, deploy, and analyze prospecting cadences, including cold calls, social media, and personalized emails, to connect to the right persons at target school districts
• Meet or exceed growth objectives through prospecting, lead response, and relationship building with public schools
• Presenting and demonstrating the value of products and services to prospective clients
• Build long-lasting, mutually beneficial relationships with external contacts and internal departments to ensure an industry-leading customer experience
• Helping determine pricing schedules for quotes, promotions, and negotiations
• Present applicable competitive information to Sales Management
• Collaborate with Sales Management regularly and consistently
• Provide accurate forecasts by leveraging the company CRM system to document activities and essential information as deals progress in the pipeline
• Visiting/meeting virtually with clients and potential clients to evaluate needs or promote products and services
• Other duties as assigned by Sales Management

• Minimum of five (5) years experience in a role as Technology Director within a school system, or in a sales role focused on IT Services and Procurement for the K-12 Education Market.
• Bachelor’s or Associate degree in computer science, business, or a related field is preferred but not required
• Ability to work remotely with reliable high-speed internet access at home or residence
• Proven ability to solve problems creatively
• Must have strong organization and detail-oriented skills
• Work both effectively with others in a team environment and independently with minimal supervision and guidance
• Demonstrated ability to achieve excellent results
• A moderate level of travel will be required
• Experience with Hubspot Sales is preferred
• Experience with ConnectWise PSA (Manage) is preferred
• Experience with Google Workspace is preferred
• Provide a minimum of two (2) professional references

We offer a starting base salary in the range of $65,000-$75,000 that can be flexible depending on the candidate's skills and professional background. This role also includes a performance-based commission.