220 Empregos para Linux System Engineer - Brasil

Here at Nelogica, we develop technological solutions for the financial market and we have several opportunities in our Technical Support team!

Our products are a reference for those who operate in the stock market and cryptocurrencies, and therefore, we are looking for professionals who have an affinity with technology, the financial market and customer service! Do you identify with this scenario and are passionate about adding value to the product through specialized support focused on service excellence for our customers and partners? Check out this vacancy!

Overview

Technical Support Manager – Siemens Energy. Oversees a multi-client, multi-facility portfolio of properties and provides technical and engineering support for the business unit. As a member of the Latin America regional management team, participates in strategic and tactical functions related to reliability of client facilities, profitability of the business and customer satisfaction.

• Direct the Technical Support function activities, including implementing and monitoring engineering, technical support and remote monitoring services.
• Provide leadership and mentorship to structure and guide a highly skilled team, enhancing performance and professional growth.
• Supervise and direct the scheduling of personnel assigned to different product lines.
• Perform administrative activities necessary for the effective management of the department, including establishing working relationships with site employees, factories, and other departments within the company.
• Engage with customers by working closely with clients to analyze system requirements, ensure optimal dispositions and effective remote monitoring service delivery.
• Assist in developing and implementing local team strategies and action plans aligned with the goals of Gas Services Latin America and the clients.

• Four-year degree in Aeronautical, Mechanical, Electric or Electronics Engineering from an accredited college or university (required).
• Professional state engineering license (preferred).
• Extensive experience in gas turbines or power plants or similar technologies (required).
• Fluent English and Spanish.
• Five years of technical operations and/or engineering management experience in power generation systems and/or the service industry, including mechanical/electrical maintenance functions and balance of plant (required).
• Able to establish and maintain effective relationships with employees and clients.

Our Gas Services division offers low-emission power generation through service and decarbonization, including decarbonization opportunities through modernization and digitalization of the fleet.

Siemens Energy is a global energy technology company with ~100,000 employees in more than 90 countries. We develop energy systems of the future to meet growing energy demand reliably and sustainably.

We are committed to diversity and inclusion. We celebrate character and do not discriminate based on ethnicity, gender, age, religion, identity, or disability. We energize society and strive for an inclusive workplace.

• Career growth and development opportunities
• Encouraging work culture and a healthy work-life balance
• Flexible benefits and savings programs
• Contribute to social responsibility initiatives
• Diversity and inclusivity focused
• Parental leave

Find out how you can make a difference at Siemens Energy:

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Are you a problem-solving enthusiast with a passion for technology and complex problem resolution? Magentrix, a leading provider of Partner Relationship Management (PRM) and Customer Portal solutions, is seeking a Technical Support Specialist to join our growing team!

About Magentrix: What we’re all about: Collaboration. We aim to improve collaboration. In today’s world, the need for collaboration has become ever more important and the need for tools to help make it easier only continues to grow.

Position Overview: We're looking for an exceptional Technical Support Specialist who can think outside the box and deliver outstanding customer support. This role combines solution engineering expertise with creative problem-solving to ensure our customers get the most out of their Magentrix experience.

• Provide expert-level technical support for Magentrix software, troubleshooting issues and isolating root causes
• Think quickly and critically to diagnose, investigate, and resolve complex technical problems efficiently
• Guide customers in navigating the platform and its various modules to ensure optimal use and efficiency
• Apply solution engineering principles to design and recommend tailored configurations, integrations, and optimizations that meet customer needs
• Go above and beyond to deliver the 'Magentrix Magic Experience' by providing outstanding customer service at every interaction
• Work closely with internal teams to escalate and resolve complex technical issues, sharing innovative ideas to enhance support processes
• Maintain and update Knowledge Base articles to improve self-service resources for clients
• Provide regular status updates to management, clients, and all relevant stakeholders
• Analyze customer needs and platform usage to provide strategic recommendations for improved performance, functionality, and efficiency

• 5+ years of experience in Customer Support/Technical Support roles
• Bachelor's degree in Computer Science, Information Technology, or equivalent
• Fluent in English (spoken and written)
• Strong problem-solving skills with deep investigative and analytical abilities
• Excellent technical writing skills with experience creating clear, concise documentation and knowledge base articles
• Ability to work independently and think outside the box to solve technical challenges
• Ability to work Eastern Time Zone hours (8 AM to 8 PM ET)
• Experience in customer-facing roles with demonstrated communication excellence

• Previous experience with CRM systems (Salesforce, Microsoft Dynamics, or HubSpot)
• Experience with SAML-based SSO and identity management solutions
• Customer Success experience

• tYou're a fast thinker who thrives in dynamic environments
• You have a knack for thinking outside the box
• You're naturally curious and enjoy deep investigation
• You can work independently while maintaining strong team collaboration

• Join a growing, innovative company
• Develop your skills with a supportive team
• Career advancement opportunities and professional growth paths
• Make a real impact on customer success
• Remote work flexibility

• Mid-Senior level

• Full-time

• Information Technology

• Software Development

Ready to take your career to the next level? Apply now and join our dynamic team at Magentrix!

Here at Nelogica, we develop technological solutions for the financial market and we have several opportunities in our Technical Support team!

Our products are a reference for those who operate in the stock market and cryptocurrencies, and therefore, we are looking for professionals who have an affinity with technology, the financial market and customer service! Do you identify with this scenario and are passionate about adding value to the product through specialized support focused on service excellence for our customers and partners? Check out this vacancy!

• International customer service through a variety of channels, via Zendesk (chat and email);
• Customer support to ensure the best use of our products (Profit, Vector, BlackArrow and various solutions developed for the financial market);
• Resolving queries and analyzing critical cases;
• Opening and monitoring calls, via Jira;
• Working proactively with the rest of the team to deliver actions aimed at customers.

• Technical education and/or undergraduate degree in progress in technology areas;
• Intermediate to advanced level of English;
• Availability to work on a 5x2 shift with rotating days off;
• Availability to work 100% in person in Porto Alegre/RS;
• Identification with customer service and passion for solving problems.

• Knowledge of the financial market;
• Experience in the area of technical support and customer services;
• Knowledge of Zendesk or similar platforms.

We consider complementary experiences beyond professional performance as differentials, such as academic involvement (PETs, mentoring, courses, competitions, etc.), or involvement in communities in your area of expertise, volunteer work, among others.

Here we work together to promote an increasingly inclusive environment, which values all trajectories regardless of gender, sexual orientation, race, ethnicity or disability.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology, Customer Service, and Other
• Industries: Software Development, Capital Markets, and IT Services and IT Consulting

Join to apply for the Technical Support Engineer role at AlgoSec .

Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.

Join our global team, securing application connectivity, anywhere.

We are hiring a Technical Support Engineer for a leading support position based in Brazil.

Reporting to : Team Leader, Americas Support

• Supporting our global customers via email, phone, and webcasts, guiding AlgoSec customers, partners and Sales Engineers in product installation, operations, and troubleshooting.


• Maintaining and updating the AlgoSec knowledge base, participating in the buildup of the support organization.


• Introducing support methodologies, tools and more.


• Working in tight integration with the global support teams as well as with AlgoSec R&D, Delivery and Product management.

• At least 3 years previous experience in similar position, in a software company


• Experience in Linux/UNIX environments


• Experience in firewall administration and configuration (Checkpoint, Cisco, Juniper, Fortinet, etc.)


• Experience in support of network security software products


• Independent, resourceful, problem-solver, result oriented


• Fast learner


• Team player, pleasant and with a high level of integrity


• Excellent written and verbal communication skills in English.


• Operating well under-pressure, multi-tasking.


• Willingness to work at irregular hours, to support our customers world-wide; we are a 24x7 Support operation.


• Resume must be submitted in English

• Experience in SRE/DevOps


• Experience in Linux script languages (PERL, shell)

AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.

• Seniority level: Associate


• Employment type: Full-time


• Job function: Information Technology


• Industries: Computer and Network Security and Software Development

Technical Support Engineer role at Bentley Systems . Location: Brazil (Office/Hybrid/Remote). Please submit resume in English.

Bentley Systems is seeking a talented individual to become a valued member of the Product Support team as a Technical Support Engineer . As part of the Global Technical Support team, the technical support engineer is responsible for providing technical assistance on the product via inbound/outbound phone, e-mail, and web portal. This is a hands-on position that will interface with our users as well as our development, professional services, and sales departments. The position is responsible for problem analysis, documentation, resolution, and escalation involving Bentley’s supported products.

• Provide troubleshooting and technical assistance for ProjectWise Product functionality/features to users via e-mail, service tickets, phone, and web-portal (BE Communities).
• Assist with all facets of Bentley users and technical support by helping to identify user issues by isolating and resolving the issue or by proper escalation.
• Advise and educate users on accurate usage of the Product and address specific use cases reported on the Service Requests.
• Work in a fast-paced environment while collaborating with internal and external stakeholders.
• Act as a liaison between users and Product Management/Development.
• Research and identify solutions to ProjectWise Product functionality/features.
• Ask users targeted questions to quickly understand the root of the problem.
• Maintain accurate notes and details on user support requests.
• Properly escalate unresolved issues to appropriate internal teams (e.g., software developers).
• Communicate with team members regarding current/ongoing issues via daily scrum calls.
• Document software problem defects for review and take corrective actions.
• Document technical knowledge in the form of Knowledgebase Articles or Communities Posts.
• Meet with internal Bentley teams to provide the users’ perspective on our products and services.

• Review individual Support Case Backlog and prioritize Aged and Escalated Requests.
• Reproduce issues in-house on test systems (Virtual Machines) to isolate the cause of the problem.
• Monitor the Team Support Cases Queue and pick issues in the order of priority, impact, and age of the Service Request.
• Update and follow-up with users over the phone/email on existing Requests.
• Engage on Team Scrum calls to discuss issues and liaison with the team.
• Adhere to Phone Queue Schedule and ensure phones are always manned and voicemails processed.
• Contribute to Bentley Communities and answer user queries.
• Update the Team Technical Knowledge Base and share updates with the team.
• Upskill on Product Knowledge by focusing on a new topic every week. Consume Training through internal Pathways, Wikis, videos, etc.
• Channelize potential Defects/Enhancements to the Product Management/Development teams.
• Provide a handover to the next shift with appropriate documentation when needed.

• 2+ years of experience in technical support and exposure to global user interaction.
• Bachelor’s degree in IT, Engineering, or related fields.
• Experience or knowledge with ProjectWise product suites or similar document management systems such as Documentum, Vault or Aconex.
• Experience with the Administration of Engineering Information/Document Management systems.
• Experience or knowledge with relational databases: Microsoft SQL Server or Oracle.
• Experience or knowledge with Networking (DNS, TCP/IP, FQDN, cluster environments).
• Experience or knowledge with Windows Operating System (Server and client) for administration and debugging.
• A "user first" approach and strong critical thinking, with a desire to solve problems with excellent troubleshooting skills.
• Emotional intelligence when talking with users, and the ability to document methodically.
• Exposure to answering queries via Service Requests and Communities forum posts.
• Ability to work well with Global colleagues to help address user issues.
• Ability to manage time effectively by delegating, prioritizing, and scheduling tasks to ensure they are completed in the expected timelines.
• A motivated self-starter with the ability to work independently and in a team.

• Experience with ProjectWise infrastructure.
• Knowledge or experience of IIS (Internet Information Services).
• Proven success in all aspects of ProjectWise Administration.
• Experience with MicroStation, AutoCAD, Revit, Civil 3D, IPLOT (Printing/Plotting).
• Knowledge with extended ProjectWise features (Publishing such as ICS for PDF, BAS; Bentley cloud features such as Deliverables Management, ProjectWise Drive, ProjectWise Projects, WSG, etc.)

• A great Team and culture – please see our Recruitment Video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
• Competitive Salary and benefits.
• The opportunity to work within a global and diverse international team.
• A supportive and collaborative environment.
• Colleague Recognition Awards.

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Bentley Systems:

Equal Opportunity Employer Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.

Join to apply for the Technical Support Engineer role at iMin Technology . This range is provided by iMin Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

We are looking for a highly skilled Technical Support Engineer (TSE) with solid experience in Android OS integration, SDK/APK development, web technologies, and hardware troubleshooting. In this role, you will serve as a vital technical bridge between our internal teams and customers, supporting the deployment, integration, and maintenance of our solutions. You will be responsible for solving software and hardware challenges and ensuring seamless implementation for customers across different industries.

• Technical Support & Troubleshooting:
  • Provide on-site and remote technical support for Android OS systems, SDK integration, APK deployment, and hardware-level issues (such as WiFi, Bluetooth, USB interfaces).
  • Diagnose and troubleshoot issues across software, application, and hardware layers.
  • Assist customers with Android Studio builds, SDK/API integrations, web system configurations, and device-level debugging.
• Field Deployment & Testing:
  • Assist in the installation, configuration, and validation of products at customer sites.
  • Perform field testing to verify connectivity (WiFi/BT/USB) and performance of integrated solutions.
  • Collect and analyze customer feedback to support product improvement.
• Customer Training & Enablement:
  • Deliver technical workshops, training sessions, and onboarding support to ensure customer success.
  • Create technical documentation, integration guides, and troubleshooting manuals.
• Pre-Sales & Post-Sales Technical Support:
  • Partner with sales teams to provide technical expertise during solution proposals, demonstrations, and proof-of-concept stages.
  • Develop customized solutions to meet customer-specific requirements based on Android, web, and hardware integration needs.
• Cross-Team Collaboration:
  • Work closely with Product, Engineering, and Quality teams to relay field feedback and help prioritize product improvements.
  • Support internal testing and validation of new features and product releases.

• Bachelor's degree in Electronics Engineering, Computer Science, Software Engineering, or a related technical discipline
• 3+ years of experience as a Field Application Engineer, Technical Support Engineer, Systems Engineer, or similar role.
• Strong hands-on experience with Android OS, APK development, and SDK/API integration.
• Practical experience with Android Studio development and debugging tools.
• Solid troubleshooting skills for hardware interfaces including WiFi, Bluetooth, and USB.
• Familiar with web development technologies such as Node.js, HTML5, CSS3, JavaScript is a Plus.
• Understanding of REST APIs and mobile-to-web system integration. Familiar with database systems (MySQL, SQLite) and cloud platforms (Firebase, AWS) is a Plus.
• Exposure to cross-platform mobile development (Flutter, React Native) is a Plus.
• Excellent verbal and written communication skills.
• Ability to explain complex technical issues clearly to non-technical stakeholders.
• Strong organizational skills with the ability to manage multiple projects and priorities.
• Ability to work independently and proactively in a fast-paced, customer-focused environment.
• Strong problem-solving mindset and a passion for customer success.

• Mid-Senior level

• Full-time

• Information Technology

• Appliances, Electrical, and Electronics Manufacturing

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Technical Support Engineer role at Bentley Systems . Location: Brazil (Office/Hybrid/Remote). Please submit resume in English.

Bentley Systems is seeking a talented individual to become a valued member of the Product Support team as a Technical Support Engineer . As part of the Global Technical Support team, the technical support engineer is responsible for providing technical assistance on the product via inbound/outbound phone, e-mail, and web portal. This is a hands-on position that will interface with our users as well as our development, professional services, and sales departments. The position is responsible for problem analysis, documentation, resolution, and escalation involving Bentley’s supported products.

• Provide troubleshooting and technical assistance for ProjectWise Product functionality/features to users via e-mail, service tickets, phone, and web-portal (BE Communities).
• Assist with all facets of Bentley users and technical support by helping to identify user issues by isolating and resolving the issue or by proper escalation.
• Advise and educate users on accurate usage of the Product and address specific use cases reported on the Service Requests.
• Work in a fast-paced environment while collaborating with internal and external stakeholders.
• Act as a liaison between users and Product Management/Development.
• Research and identify solutions to ProjectWise Product functionality/features.
• Ask users targeted questions to quickly understand the root of the problem.
• Maintain accurate notes and details on user support requests.
• Properly escalate unresolved issues to appropriate internal teams (e.g., software developers).
• Communicate with team members regarding current/ongoing issues via daily scrum calls.
• Document software problem defects for review and take corrective actions.
• Document technical knowledge in the form of Knowledgebase Articles or Communities Posts.
• Meet with internal Bentley teams to provide the users’ perspective on our products and services.

• Review individual Support Case Backlog and prioritize Aged and Escalated Requests.
• Reproduce issues in-house on test systems (Virtual Machines) to isolate the cause of the problem.
• Monitor the Team Support Cases Queue and pick issues in the order of priority, impact, and age of the Service Request.
• Update and follow-up with users over the phone/email on existing Requests.
• Engage on Team Scrum calls to discuss issues and liaison with the team.
• Adhere to Phone Queue Schedule and ensure phones are always manned and voicemails processed.
• Contribute to Bentley Communities and answer user queries.
• Update the Team Technical Knowledge Base and share updates with the team.
• Upskill on Product Knowledge by focusing on a new topic every week. Consume Training through internal Pathways, Wikis, videos, etc.
• Channelize potential Defects/Enhancements to the Product Management/Development teams.
• Provide a handover to the next shift with appropriate documentation when needed.

• 2+ years of experience in technical support and exposure to global user interaction.
• Bachelor’s degree in IT, Engineering, or related fields.
• Experience or knowledge with ProjectWise product suites or similar document management systems such as Documentum, Vault or Aconex.
• Experience with the Administration of Engineering Information/Document Management systems.
• Experience or knowledge with relational databases: Microsoft SQL Server or Oracle.
• Experience or knowledge with Networking (DNS, TCP/IP, FQDN, cluster environments).
• Experience or knowledge with Windows Operating System (Server and client) for administration and debugging.
• A "user first" approach and strong critical thinking, with a desire to solve problems with excellent troubleshooting skills.
• Emotional intelligence when talking with users, and the ability to document methodically.
• Exposure to answering queries via Service Requests and Communities forum posts.
• Ability to work well with Global colleagues to help address user issues.
• Ability to manage time effectively by delegating, prioritizing, and scheduling tasks to ensure they are completed in the expected timelines.
• A motivated self-starter with the ability to work independently and in a team.

• Experience with ProjectWise infrastructure.
• Knowledge or experience of IIS (Internet Information Services).
• Proven success in all aspects of ProjectWise Administration.
• Experience with MicroStation, AutoCAD, Revit, Civil 3D, IPLOT (Printing/Plotting).
• Knowledge with extended ProjectWise features (Publishing such as ICS for PDF, BAS; Bentley cloud features such as Deliverables Management, ProjectWise Drive, ProjectWise Projects, WSG, etc.)

• A great Team and culture – please see our Recruitment Video.
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction.
• Competitive Salary and benefits.
• The opportunity to work within a global and diverse international team.
• A supportive and collaborative environment.
• Colleague Recognition Awards.

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. Bentley Systems:

Equal Opportunity Employer Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.