Technical Support Specialist L3
Ontem
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We are seeking a remote, full-time Technical Support Specialist with experience in Tier 3 software support, who is bilingual in English and either Spanish or Portuguese. You will join the Customer Services team of our U.S. client. You'll investigate, diagnose, and resolve challenging product and integration problems, all while collaborating closely with Product, Engineering, and Tier 1 & 2 Support. Your work will directly impact customer satisfaction, product quality, and long-term scalability of our support operations.
Our client is a fintech company that provides commodities managers with task automation and timely insights on their trades, including risk exposure, positions, and profits and losses. With over 5 million trades on its SaaS platform, the company is an award-winning industry leader that counts among its customers some of the world's largest financial firms. Our client is growing rapidly and is seeking innovative, bold risk-takers to advance its product strategy of market disruption and expansion.
Responsibilities
- Serve as the escalation point for Tier 2 on complex, technical customer support issues
- Troubleshoot software bugs, data anomalies, API issues, performance concerns, and environment-specific problems
- Collaborate with Engineering and Product teams to diagnose root causes, document findings, and follow through on resolutions
- Reproduce customer issues, collect logs, analyze er messages, and recommend workarounds when necessary
- Maintain deep knowledge of the client's platform, integrations, APIs, and system behavior
- Contribute to internal documentation and knowledge sharing to improve team-wide troubleshooting
- Identify patterns in support cases and provide insights to Product and Engineering for continuous improvement
- Participate in post-incident reviews and ensure learnings are translated into process or product changes
Required Experience
- Excellent English and either Spanish or Portuguese communication skills
- 3+ years of experience in technical support, including Tier 3 support, preferably in a SaaS or enterprise software environment
- Strong troubleshooting skills and technical fluency, such as experience reading logs, querying data, and diagnosing back-end issues
- Familiarity with APIs and tools like Mode or browser dev tools
- Excellent communication ability, translating technical details into clear explanations for customers and internal teams
- Experience working with product and engineering teams to resolve bugs or product limitations
- Experience in energy trading, ETRM/CTRM software, financial, or ERP systems
- Desire to work in an environment that:
- Embraces diversity
- Maintains a client-centric approach to building products
- Strives to maintain a world-class organization
- Loves technology
- Proven ability to stay self-motivated, work hard, own problems from start to finish, and bring order from chaos
- Demonstrated ability to work independently or as part of a broader team.
- Trustworthy, team-oriented, transparent, and fun
Preferred Experience
- Experience with Python
Additional Information
- Know that your ideas are heard and matter. Think big!
- Own your job and be recognized for your contributions
- Work with smart, creative people
- Making mistakes is human. Let's learn from them and be transparent!
- Be recognized as an individual, no presumptions or judgment. Be the extraordinary you!
- 15 days Paid Time Off (PTO), one floating day, three sick days, and designated national holidays
- Start: ASAP
Python Software Engineer - Ubuntu Hardware Certification Team
Publicado há 23 dias atrás
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Join to apply for the Python Software Engineer - Ubuntu Hardware Certification Team role at Canonical
Python Software Engineer - Ubuntu Hardware Certification Team3 months ago Be among the first 25 applicants
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Canonical is hiring a Python Software Engineer to join the Certification team, who make the tools which enable us to know that a desktop, laptop, server or IoT device is working properly. We work at the interface of hardware and software, so the ideal candidate is a Python developer familiar with hardware.
The Certification team develops the tools needed to certify hardware as working with Ubuntu Core as well as Ubuntu Desktop and Server: design hardware which can be used to probe devices independently, and frameworks for software tests that check every aspect of Ubuntu on that hardware.
This is an excellent opportunity for someone who wants to have a meaningful impact for adoption of Linux across multiple device categories and industries. Canonical offers a fun, fast-paced team environment and a career full of learning and development opportunities. This team is centered in EMEA time zones, and works with colleagues on related teams in both the Americas and APAC.
We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices.
Role description
We are looking for a self-motivated software engineer with experience developing in Python, to work on test automation tools or Linux based embedded hardware. This role offers an exciting opportunity to push the industry forward by enabling entirely new Linux based hardware testing capabilities, scaling up hardware certification efforts and allowing for deeper test coverage.
The role involves the development and maintenance of Canonical's open source certification tools, supporting the creation of hardware solutions for test automation, and automating our existing processes. We seek out continuous process and tooling improvements as part of expanding the certification test suites, ultimately to improve the quality of Linux experience felt by millions of Linux end users.
Key responsibilities
- Maintain and develop new features to our Python based test automation tools like Checkbox, used by both in-house teams and industry partners.
- Invent new ways to enable remote, automated testing.
- Help build the software counterpart to in-house designed testing hardware to help test device enablement (graphics, hotplug, bluetooth, etc).
- Write functional and performance tests to support hardware enablement and to protect from regressions.
- Participate in meetings involving international travel 2-3 times per year.
- Knowledge of Python programming language.
- Quality oriented, pragmatic approach to software design and implementation.
- Interest in test automation methodologies.
- Previous experience working with Ubuntu or other Linux distributions.
- Ability to be productive in a globally distributed team.
- Passion for tinkering: you are a maker.
- Experience working in an agile environment.
- Hardware testing experience, for example in the IoT space.
- Familiarity with the C programming language.
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, "the world's best free software platform". Our services help businesses worldwide to reduce costs, improve efficiency and enhance security with Ubuntu.
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#Stack
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Software Development
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Sign in to set job alerts for “Software Engineer” roles. Graduate Software Engineer, Open Source and Linux, Canonical Ubuntu Software Engineer - Solutions Engineering Software Engineer - Cross-platform C++ - Multipass Software Engineer (Python/Linux/Packaging) Software Engineering Specialist - Human Data C# / DotNet Developer with React experience - Remote, Latin America Software Engineer, Mobile (Swift/Kotlin) Frontend Web Developer - Remote - Latin America Distributed Systems Software Engineer, Python / Go System Software Engineer - GCC/LLVM compiler, tooling, and ecosystem Python and Kubernetes Software Engineer - Data, AI/ML & Analytics Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics Java/Jira Developer - Remote - Latin America Software Engineer - packaging - optimize Ubuntu ServerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSoftware Engineers (Development and L2/L3 Support)
Publicado há 5 dias atrás
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This position is a remote position to work from São Paulo, Brazil. You will be working as a consultant directly with out client in Brazil.
We offer:
- Hybrid Work
- USD 22 to 27USD per hour
Job Title: Software Engineers (Development and L2/L3 Support)
Number of Positions: 3 (One each for Full-Stack Developer, Java CMS Developer, and DevOps Specialist)
Overview:
We are seeking experienced Software Engineers with strong development and L2/L3 Support backgrounds to join the Web Platform team in one of our banking client. The ideal candidates will specialize in one of the following tracks: Full-Stack Development or Java with CMS , or DevOps with Cloud . This is a hands-on technical role requiring strong debugging, system analysis, and stakeholder collaboration skills.
I. Full-Stack Developer (Cloud Focus)
- Strong proficiency in Java and modern UI frameworks (React preferred)
- Experience building and supporting full-stack web applications on cloud platforms (AWS preferred)
- Familiarity with CI/CD pipelines , application monitoring, and performance tuning
- Solid understanding of SQL/NoSQL databases and integration patterns
- Ability to troubleshoot application and infrastructure-level issues in production
II. Java Developer (CMS Focus)
- Expertise in Java/J2EE application development
- Hands-on experience with Content Management Systems (CMS) such as Adobe Experience Manager (AEM)
- Strong grasp of web architectures , templates, servlets, and OSGi configurations
- Knowledge of RESTful API integration and application logging/debugging
- Understanding of deployment pipelines and support workflows
III. DevOps Specialist (Cloud + Programming)
- Strong knowledge of DevOps principles , CI/CD best practices , and build/release automation
- Working experience with cloud platforms (AWS preferred) and containerization tools (Docker/Kubernetes)
- Basic programming/scripting experience (e.g., Bash, Python, or Groovy)
- Proficiency with Linux commands , system/application log analysis , and monitoring tools
- Familiarity with configuration management tools (e.g., Ansible, Chef, or Terraform)
General Requirements:
- Ability to identify and resolve L2 production issues , drive root cause analysis , and provide stable resolutions
- Strong communication skills to interface with development teams and stakeholders
- Highly self-motivated, proactive, and able to thrive in a fast-paced , deadline-driven environment
Software Engineer
Hoje
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Candidate must speak, read, and write English at a high level! Preferred CEFR C1 or C2 level.
About the Role
Development projects include full stack web development, business analytics reporting in Power BI, business system customizations in NetSuite, and integrations to connect all the systems together. We fully expect qualified candidates to be able to learn, evaluate, and implement the appropriate technologies based on the business needs of the company and the platforms they currently use.
Responsibilities
- Full stack web development
- Business analytics reporting in Power BI
- Business system customizations in NetSuite
- Integrations to connect all the systems together
- Learn, evaluate, and implement appropriate technologies based on business needs
Qualifications
- Bachelor's degree in Computer Science, related discipline, or equivalent experience
- 3+ years of experience developing software and implementing software systems
- Strong interpersonal skills to gather requirements and guide the users through the entire development process
- Curiosity and drive to learn new skills and new systems
- A work-environment conducive to productivity with a fast, reliable internet connection
Required Skills
- Languages: Javascript, TypeScript, HTML, CSS, SQL, PHP, Node.js, or ASP.NET MVC / Core / Razor (at least one)
- Operating Systems: Windows Server, Linux, Docker
- Databases: Relational like MySQL, Postgres, or Microsoft SQL Server
Preferred Skills
- Languages: Python, Java
- Platforms: NetSuite, HubSpot, Salesforce, Laravel, PowerBI, Wordpress or Drupal or other content management system, Joget or other workflow system
- Git or SVN code versioning system
- Apache Airflow
- Angular
- Cloud Provider Management and Configuration: Microsoft Azure, Amazon AWS, Linode, Digital Ocean
- Databases: NoSQL like MongoDB
Software Engineer
Publicado há 5 dias atrás
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A welhome é uma startup que gerencia imóveis em plataformas como Airbnb e Booking usando tecnologia para simplificar a vida de quem deseja rentabilizar seus imóveis. Nosso objetivo é ajudar investidores ou proprietários que querem ganhar mais do que o aluguel tradicional, entregando uma operação confiável, conectada e eficiente.
Estamos em busca de uma pessoa desenvolvedora com espírito empreendedor, que queira ajudar a construir soluções do zero com autonomia e responsabilidade. Você vai trabalhar no desenvolvimento do nosso app e novo site, criando também ferramentas e automações que otimizam processos da empresa como atendimento, financeiro e operações.
Suas responsabilidades:
- Participar da construção e evolução do nosso app e site (React)
- Criar ferramentas e automações que otimizam os processos da empresa (como atendimento, financeiro e operações)
- Trabalhar junto com o time para priorizar melhorias e entregas de impacto
Requisitos:
- Experiência em programação com foco em back-end ou fullstack (Node.js, Python etc.)
- Experiência com React ou frameworks modernos
- Conhecimento em versionamento com Git
- GitHub com projetos ou contribuições relevantes
O que valorizamos:
- Capacidade de tomar decisões técnicas com visão de negócio
- Perfil generalista, com vontade de aprender e aplicar soluções rapidamente
- Vivência em startups ou ambientes dinâmicos e em crescimento
O que oferecemos
- Cartão Flash (VR)
- Plano de Saúde SulAmérica
- TotalPass
- Ambiente dinâmico, colaborativo e com muita autonomia
- Vaga remota com encontros presenciais esporádicos
- Escritório no Itaim disponível para quem preferir trabalhar presencialmente
Software Engineer
Publicado há 14 dias atrás
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Full Stack Engineer
Working Model: Fully Remote Position
About Gini Talent
Founded in 2019 in Istanbul, Gini Talent is a fast-growing, technology-driven staffing and recruitment company. We specialize in contract, temporary, and permanent talent solutions across IT, marketing, creative, and finance roles. Headquartered in Istanbul, with offices in London, New Jersey, and Dubai, we serve clients across 14 countries. Certified with ISO 9001 and ISO 27001, Gini Talent is recognized for its innovative recruitment technologies and AI-powered solutions that enhance the hiring experience for clients and candidates alike.
Our client is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in the mission to put the senior first. We have built a team of talented and experienced professionals who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the community. Working with our client provides an opportunity to do work that really matters — not only changing lives but saving them. Together.
Skills & Requirements
- You’re passionate about writing clean, maintainable code, building high-quality products, and delivering robust solutions.
- You enjoy collaborating with teammates to innovate and develop products you can be proud of.
- You are eager to learn new skills and adapt to different projects.
- Hands-on experience with JavaScript and React (including React Hooks and modern front-end practices).
- Proficient in C# and experienced in developing with .NET / .NET Core.
- Strong experience with Azure cloud services (e.g., Azure Functions, Service Bus, Cosmos DB).
- Solid knowledge and practical experience with MS SQL Server (database design, queries, performance optimization).
Minimum Qualifications:
- Strong analytical and problem-solving skills.
- 5+ years of professional software development experience or a Master’s in Computer Science.
- Bachelor’s Degree in Computer Science or related field.
- Solid understanding of data structures, algorithm design, and analysis.
- Experience in implementing web applications and APIs.
- Familiarity with software development best practices and automated testing.
- Excellent oral and written communication skills in English.
Preferred Qualifications (Nice to Have):
- Experience developing RESTful APIs and integrating front-end with back-end services.
- Experience with .NET 6 or later.
- Experience with Azure DevOps, CI/CD pipelines.
- Previous work in Healthcare software development.
Software Engineer
Publicado há 16 dias atrás
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TapGoods ::
TapGoods is an exciting, fast-growing start-up that is revolutionizing how rental companies optimize and grow their businesses. We’re working to make it easy to rent.
There are tens of thousands of businesses in the US that provide event, tool, audiovisual, and recreation rentals. This fragmented $722 billion global industry has not yet adopted modern systems and instead relies on pen & paper or cobbles together dated technology solutions. We’re building a solution that modernizes and dramatically improves the rental process for both businesses and their customers.
Our product engineering team uses agile processes to continuously deliver incremental functionality on a weekly basis. We are constantly evolving, looking at every sprint as an opportunity to celebrate our success and learn how to improve.
Who are we looking for
We need a rock-solid Senior Engineer to join our team and help us do all the things. Build new features, fix tech debt, establish best practices, mentor others. We have a very ambitious roadmap and no time for mediocrity.
If you know React and Rails inside and out and are ready to be challenged like you never have before, this is your opportunity.
Responsibilities
· Rapidly deliver quality software on an agile team
· Establish engineering best practices
· Work closely with the product team to refine new work
· Contribute to process improvements
· Be a pivotal part of disrupting the rental industry
Requirements
· Ruby on Rails (3+ years) and React (3+ years)
· Has strong opinions on software development, but open to debate
· Quickly adapts based on data, insights and direction
· An internal drive that pushes you to constantly improve
· A great attitude and work ethic
· Solution oriented, self starter, and team player
· SaaS Experience is a plus
Job Perks
· Unlimited PTO
· Unlimited growth potential
· TapGoods ownership program
Our Culture
We are a nimble, fast-growing startup with a remote work environment. We have different backgrounds and life experiences that ladder up to a highly motivated, empowered and productive team.
We are all committed to excellent work, whether it be one task or a big project - we believe in sticking things out until they are finished, and in communicating as quickly and effectively as possible when things get in the way of completing promised work. We are committed to improving the lives of our customers through our platform and our genuine care for them.
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Software Engineer - OpenStack
Ontem
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Overview
Join to apply for the Software Engineer - OpenStack role at Canonical .
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in cloud, data science, AI, engineering innovation, and IoT initiatives. The company is founder-led, profitable, and growing. Canonical is a globally distributed team of engineers who share a passion for open source and innovative organizations.
This job involves international travel several times a year, usually for one week at a time.
What you'll do- Collaborate proactively with a distributed team
- Write high quality code to create new features
- Debug issues and produce high quality code to fix them
- Review code produced by other engineers
- Discuss ideas and collaborate on finding good solutions
- Ensure the success of OpenStack and Ceph on multiple architectures
- Work from home with global travel 2 to 4 weeks for internal and external events
- You love technology and working with brilliant people
- You are curious, flexible, articulate, and accountable
- You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
- You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
- You have experience with Python
- You have interest and experience with two or more of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, AI/ML, QEMU/KVM, LXC/LXD, Python, Go, C, PostgreSQL, Mongo
- You have experience with non-x86 architectures, including s390, arm64, power and others
- You have experience with OpenStack, OVN, Openvswitch and other related cloud technologies
- Learning and Development
- Annual Compensation Review
- Recognition Rewards
- Annual Leave
- Priority Pass for travel
- Flexible working option
Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world's computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About CanonicalCanonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we change the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.
Canonical is an equal opportunity employer.
Job details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Engineering and Information Technology
- Industries: Software Development
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#J-18808-LjbffrSecurity Software Engineer
Publicado há 18 dias atrás
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Join to apply for the Security Software Engineer role at Canonical
1 day ago Be among the first 25 applicants
Join to apply for the Security Software Engineer role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
Canonical is looking for exceptional security-focused software engineers to be integrated across product teams. While they also contribute to the product as engineers, their primary focus is to challenge the entire team to think more deeply about security through state-of-the-art practices such as threat modeling, table-top exercises, architecture and design reviews, static analysis tools, and fuzzing, among others.
These roles encompass all aspects of product security, including feature development, vulnerability response, proactive security, and open source community participation. Engineers in these roles collaborate closely with other Canonical teams, customers, and partners across the open source ecosystem.
Each product engineering team at Canonical reserves one or two openings for security-oriented software engineers. We also develop a number of products driven entirely by security needs, such as our AppArmor kernel investments and the Ubuntu Security Guide (USG). As the publisher of Ubuntu, we also handle long-term security response for the entire operating system and open source ecosystem. Working with tens of thousands of upstreams means that we need to be fluent in every major programming language and design, build, and adopt sophisticated tools that enable us to work at scale and speed with confidence.
Apply here if you are an exceptional security-focused software engineer, passionate about open source, and excited by Canonical's products and mission.
This role requires the ability to be productive in a globally distributed team through strong self-discipline and motivation. It also involves mandatory international travel at least twice a year, typically for one week.
Location: Worldwide, this is a globally remote role
What you'll do
Security roles might tackle any of the following:
- Define, implement, and document new security features
- Lead security-focused initiatives within a product engineering team
- Analyze, fix, and test vulnerabilities in open source software
- Contribute to Ubuntu and upstream open source projects to benefit the community
- Audit and analyze source code for vulnerabilities
- Integrate new tools into our security infrastructure, pipelines, and processes
- Achieve and retain various security certifications
- Extend and enhance Linux cryptographic components to meet country-specific compliance requirements, such as FIPS and Common Criteria (CC) certifications
- Work with external partners to develop Center for Internet Security (CIS) benchmarks
- Design and develop hardening automation for Ubuntu
- Stay up to date with trends and developments in the security industry
- Develop, test, and maintain new software capabilities
- Provide guidance and support to other engineering teams on security best practices
- An exceptional academic track record from both high school and university
- Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
- A track record of going above and beyond expectations
- Thorough understanding of the common categories of security vulnerabilities and how to fix them
- Knowledge of modern software engineering techniques
- Familiarity with open source development tools and methodologies
- Skill in one or more of C, C++, Python, Go, Rust, Java, Ruby, PHP, or JavaScript/Typescript
- Experience as a security champion
- Experience driving security within a wider SSDLC process
- Professional written and spoken English
- Experience with Linux (Debian or Ubuntu preferred)
- Excellent interpersonal skills, curiosity, flexibility, and accountability
- Passion, thoughtfulness, and self-motivation
- Excellent communication and presentation skills
- Results-oriented, with a personal drive to meet commitments
- Clear and effective communication with both the team and Ubuntu community members
- Experience working with the Linux kernel
- Experience with security certifications and knowledge of FIPS and/or Common Criteria (CC)
- Experience with OVAL (Open Vulnerability Assessment Language)
- Knowledge of cryptographic modules such as OpenSSL and Libgcrypt
- Knowledge of low-level Linux cryptography APIs
- Demonstrated ability to learn quickly
- Performance engineering experience
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Software Development
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#J-18808-LjbffrHPC Software Engineer
Publicado há 23 dias atrás
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Join to apply for the HPC Software Engineer role at Canonical
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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
HPC is an important and technically challenging compute domain, with specialised tooling and a very high expectation of precision, efficiency and automation. This role is for a software engineer to join our HPC team to deliver an outstanding HPC experience - from bare metal to public cloud - as part of the broader Ubuntu platform. We are looking for a range of skills and experience, and will work on everything from the kernel to Debian packaging, but the heart of our effort will be Python software development for automation of key software in the HPC sphere. Our focus is on delivering a world class experience for the operation of the HPC cluster itself.
You will be part of the team that delivers charms that deploy and manage the HPC cluster and provide HPC software packages.
To succeed in this application you must be outstanding at maths and sciences, have built high quality software, have learned about open source ideally by working on it directly, and be looking for an engineering role with a company that makes mission-critical products for the global market. You should also be familiar with the open source environment, and want to build products in partnership with a community. Ideally, you should have some experience of high performance computing environments and a desire to unlock HPC for the world.
For this role you must have experience with Python. Experience in HPC environments is a strong advantage. Familiarity with HPC hardware and software is also a strong advantage - delivering great experiences with Infiniband, RDMA, CUDA, MPI, Slurm, Lustre, Singularity and related technologies will be central to this team's work. It will also be advantageous to have experience with Docker image design and operations, and public cloud image design and operations.
Location: This role will be based remotely in EMEA or the Americas regions
What your day will look like
- Write high quality, rigorously designed Python software
- Collaborate proactively with a globally distributed team
- Debug issues and produce high quality code to fix them
- Contribute to technical documentation that define best practices for authoring high quality operators
- Discuss ideas and collaborate on finding good solutions
- You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
- You have experience with writing modern, maintainable Python
- You love technology and working with brilliant people
- You are curious, flexible, articulate, and accountable
- You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
- You have interest and experience with two or more of the following: Linux, Kubernetes, Public cloud, OpenStack, LXC/LXD, Python, Go, Debian packaging
- An exceptional academic track record from both high school and preferably university
- Willingness to travel up to 4 times a year for internal events
- Experience operating HPC clusters in production
- Experiences with Infiniband, RDMA, CUDA, MPI, Slurm, Lustre, and/or Singularity
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Software Development
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