Gerente Ot Change Management Sênior
Publicado há 12 dias atrás
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Gerente Ot Change Management no time de Organizational Transf .
Atividades:
• Gerenciar os projetos conforme estabelecido no cronograma físico-financeiro, garantindo a qualidade de produtos, o cumprimento dos prazos e a rentabilidade do projeto;
• Atuar na condução dos projetos junto aos clientes, realizando reuniões e apresentações de produtos, solucionando problemas de prazo, qualidade dos trabalhos e recursos, entre outros;
• Conduzir e participar ativamente em reuniões com os responsáveis de diversas áreas das empresas para realizações de projetos;
• Direcionar e validar assuntos relativos aos entregáveis dos projetos sob sua supervisão no que tange às metodologias, planos de trabalhos, templates, reports e logísticas acordadas com o cliente;
• Suportar no desenvolvimento de pessoas e equipes;
• Atuar na administração do cliente/projeto, elaborando documentação interna para abertura de engagements, acompanhamento, o faturamento dos honorários e providenciando o encerramento do projeto, conforme políticas estabelecidas pela firma;
• Identificar oportunidades de projetos, entendendo problemas preparando e precificando propostas;
• Auxiliar aos sócios no desenvolvimento de oportinidades comerciais e acompanhamento de clientes.
Mandatórios:
• Inglês intermediário/avançado;
• Espanhol intermediário/avançado;
• Disponibilidade para trabalho presencial em clientes e viagens.
Contratação: CLT Full + Benefícios + Plano de Carreira
Organizational Change Management - Lead Consultant
Publicado há 11 dias atrás
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At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next.
As a **Senior OCM Consultant** IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy.
In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers' IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success.
You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection.
But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth - where every challenge is an opportunity and innovation knows no bounds.
Your Future at Kyndryl
As a **Senior OCM Consultant** IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts - presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Responsibilities:
· Navigate complex organizational structures to effectively deliver OCM solutions.
· Contribute to business growth by supporting proposal development and client presentations.
· Adhere to project governance and reporting requirements.
· Collaborate with business leaders to understand change goals and develop effective adoption strategies.
· Lead and manage high-impact and complex OCM initiatives.
· Mentor and coach team members to ensure high-quality OCM delivery.
· Contribute to the continuous improvement of internal OCM methodologies and tools.
· Develop and implement effective communication and training plans.
· Ensure timely and accurate delivery of OCM deliverables.
· Identify and lead value driven delivery of strategic OCM through to technology adoption where appropriate.
Required Qualifications:
· Master's degree in Business administration, Change Management or related fields.
· 8+ years of OCM experience in consulting, preferably with min. 2 years of technology consulting
· Experience in Pre- _sales_ , _Sales_ and creating documents like RFPs, RFIs and SOWs
· Strong consulting skills, including strategic thinking and problem-solving
· Effective communication and presentation skills
· Ability to build strong relationships with clients and stakeholders
· Familiarity with project management methodologies
· Experience designing and delivering training programs
· Strong analytical and organizational skills
· Relevant OCM certifications (e.g., CCMP, MCMP, Prosci, APMG
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Gerente Ot Change Management Sênior
Hoje
Trabalho visualizado
Descrição Do Trabalho
Gerente Ot Change Management no time de Organizational Transf .
Atividades:
• Gerenciar os projetos conforme estabelecido no cronograma físico-financeiro, garantindo a qualidade de produtos, o cumprimento dos prazos e a rentabilidade do projeto;
• Atuar na condução dos projetos junto aos clientes, realizando reuniões e apresentações de produtos, solucionando problemas de prazo, qualidade dos trabalhos e recursos, entre outros;
• Conduzir e participar ativamente em reuniões com os responsáveis de diversas áreas das empresas para realizações de projetos;
• Direcionar e validar assuntos relativos aos entregáveis dos projetos sob sua supervisão no que tange às metodologias, planos de trabalhos, templates, reports e logísticas acordadas com o cliente;
• Suportar no desenvolvimento de pessoas e equipes;
• Atuar na administração do cliente/projeto, elaborando documentação interna para abertura de engagements, acompanhamento, o faturamento dos honorários e providenciando o encerramento do projeto, conforme políticas estabelecidas pela firma;
• Identificar oportunidades de projetos, entendendo problemas preparando e precificando propostas;
• Auxiliar aos sócios no desenvolvimento de oportinidades comerciais e acompanhamento de clientes.
Mandatórios:
• Inglês intermediário/avançado;
• Espanhol intermediário/avançado;
• Disponibilidade para trabalho presencial em clientes e viagens.
Contratação: CLT Full + Benefícios + Plano de Carreira
IT Operations / Service Desk Coordinator [Fluent English]
Hoje
Trabalho visualizado
Descrição Do Trabalho
Getronics is a global leader in technology solutions, with a team of over 4,000 colleagues across 17 countries, delivering comprehensive end-to-end services worldwide. We are committed to providing exceptional customer service, enabling our clients to focus on their core strengths while trusting their IT needs to Getronics. We have an amazing opportunity for you to join our team in the following role: IT Operations / Service Desk Coordinator
What We Offer:
- Medical insurance at no cost to employees
- Dental insurance at no cost to employees
- Flexible benefits card for both food and meal expenses
- Home office allowance for remote positions
- Transportation allowance for on-site or hybrid roles
- Childcare assistance
- Life insurance
- Discounted therapy sessions via a psychosocial support platform
- Partnerships with educational institutions
- Language school discounts
- Subsidized English classes program
- Referral program with rewards for successful hires
- Extended maternity leave (180 days) and paternity leave (20 days)
- Comprehensive training as part of a robust onboarding process
- Ongoing development opportunities via our learning platforms: NorthStar, LinkedIn Learning, and Udemy (over 80,000 courses available)
- GetVibes – our active listening program that allows us to collect and act on feedback from all colleagues, continuously improving and developing Getronics as a company
Role Description / Sector:
As the leader of our Service Desk team, you will be primarily responsible for ensuring operational excellence, driving customer satisfaction, and guiding the development of your team in line with ITIL practices and the company's global strategy.
Responsibilities:
- Ensure the delivery of cost-effective and high-quality services
- Manage the scoping, design, and implementation of new service areas, technologies, or business processes and systems for new or existing clients
- Maintain regular open communication with assigned customers and the internal team
- Attend monthly performance reviews with customers and stakeholders, providing relevant operational input
- Identify and act on opportunities to improve existing business processes and working methods (CSI)
- Handle senior-level escalation management, consulting with key customers, account managers, and colleagues to provide expert guidance and support
Skills & Experience:
- Proven experience managing a Service Desk
- Solid understanding of IT service management and operational support models
- Knowledge of Follow the Sun support model (desirable)
- Strong leadership, people management, and development skills
- Excellent customer service and stakeholder management abilities
- Proven track record in performance-oriented operations: measuring, reporting, analyzing, and implementing corrective actions
- Experience managing third-party relationships and expectations (OLAs)
- Proficiency in ITIL-based process management
Education:
- Bachelor’s degree in Computer Science, Information Technology, or Engineering
- Master’s degree is considered a strong advantage
Language Requirements:
- Fluent English (C1 level or above)
- Spanish is a plus
What to Do Next:
If you believe you're the right person for this role, we look forward to getting to know you! Please follow the instructions in the recruitment process once you’re contacted. If you have any questions about this position, about Getronics as a company, or anything else, don’t hesitate to get in touch with our HR team email
IT Operations / Service Desk Coordinator [Fluent English]
Hoje
Trabalho visualizado
Descrição Do Trabalho
Getronics is a global leader in technology solutions, with a team of over 4,000 colleagues across 17 countries, delivering comprehensive end-to-end services worldwide. We are committed to providing exceptional customer service, enabling our clients to focus on their core strengths while trusting their IT needs to Getronics. We have an amazing opportunity for you to join our team in the following role:
IT Operations / Service Desk Coordinator
What We Offer:
Medical insurance at no cost to employees
Dental insurance at no cost to employees
Flexible benefits card for both food and meal expenses
Home office allowance for remote positions
Transportation allowance for on-site or hybrid roles
Childcare assistance
Life insurance
Discounted therapy sessions via a psychosocial support platform
Partnerships with educational institutions
Language school discounts
Subsidized English classes program
Referral program with rewards for successful hires
Extended maternity leave (180 days) and paternity leave (20 days)
Comprehensive training as part of a robust onboarding process
Ongoing development opportunities via our learning platforms: NorthStar, LinkedIn Learning, and Udemy (over 80,000 courses available)
GetVibes – our active listening program that allows us to collect and act on feedback from all colleagues, continuously improving and developing Getronics as a company
Role Description / Sector:
As the leader of our Service Desk team, you will be primarily responsible for ensuring operational excellence, driving customer satisfaction, and guiding the development of your team in line with ITIL practices and the company's global strategy.
Responsibilities:
Ensure the delivery of cost-effective and high-quality services
Manage the scoping, design, and implementation of new service areas, technologies, or business processes and systems for new or existing clients
Maintain regular open communication with assigned customers and the internal team
Attend monthly performance reviews with customers and stakeholders, providing relevant operational input
Identify and act on opportunities to improve existing business processes and working methods (CSI)
Handle senior-level escalation management, consulting with key customers, account managers, and colleagues to provide expert guidance and support
Skills & Experience:
Proven experience managing a Service Desk
Solid understanding of IT service management and operational support models
Knowledge of Follow the Sun support model (desirable)
Strong leadership, people management, and development skills
Excellent customer service and stakeholder management abilities
Proven track record in performance-oriented operations: measuring, reporting, analyzing, and implementing corrective actions
Experience managing third-party relationships and expectations (OLAs)
Proficiency in ITIL-based process management
Education:
Bachelor’s degree in Computer Science, Information Technology, or Engineering
Master’s degree is considered a strong advantage
Language Requirements:
Fluent English (C1 level or above)
Spanish is a plus
What to Do Next:
If you believe you're the right person for this role, we look forward to getting to know you! Please follow the instructions in the recruitment process once you’re contacted. If you have any questions about this position, about Getronics as a company, or anything else, don’t hesitate to get in touch with our HR team email
SAP SD IT Senior Consultant, Order Management Team
Publicado há 17 dias atrás
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Descrição Do Trabalho
Requisition ID: 44883
Job Location(s):
Osasco, BRCaxias do Sul, BRJardim Jaragua, BRRibeirao Preto, BREmbu Das Artes, BRGuaratingueta, BRBelo Horizonte, BRRio de Janeiro, BRCarapicuiba, BR
Employment Type: Full Time
Segment: Group Functions CFO
Job Function: Information Technology
Work Location Type: Hybrid
**Job Description**
Danfoss is looking for a **Senior SAP SD Consultant** to join the Order Management Team within our Group Digital & IT function. This global team is driving the digitalization and electrification of our ERP landscape by implementing SAP S/4HANA across the company, replacing SAP ECC
**Key Responsibilities:**
+ Design, develop, test, and implement SAP SD solutions (Order-to-Cash).
+ Support global SAP S/4HANA implementation projects.
+ Work closely with business stakeholders to gather and translate requirements.
+ Conduct training, support go-lives, and follow up on post-implementation activities.
+ Facilitate workshops and manage multiple tasks in a cross-functional environment.
**Requirements:**
+ 8+ years of experience in SAP SD (Sales and Distribution), with strong Quote-to-Cash expertise.
+ Hands-on experience designing functional solutions and writing specifications.
+ Solid understanding of related modules (FI, MM, PP, QM).
+ Strong project and stakeholder management skills.
+ Fluent English is mandatory.
**Preferred:**
+ Experience with Brazilian Nota Fiscal configuration.
+ Proven knowledge of complex SD flows (intercompany, third-party, consignment, MTO/MTS, contracts, rebates, etc.).
+ Familiarity with integrations (CRM, EDI), Fiori, batch jobs, pricing and tax setup.
We are looking for a self-driven consultant who thrives in global, multicultural teams and enjoys delivering impactful solutions
**Please submit your CV in English only.**
**Danfoss - Engineering Tomorrow**
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.
Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.
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