13 Empregos para Itil - Belo Horizonte

Senior ITSM/ITIL Customer Success Specialist

32399-899 Contagem, Minas Gerais BMC Software, Inc.

Publicado há 5 dias atrás

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You may occasionally be required to travel for business

This role can be based remotely in Brazil

Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

"At BMC trust is not just a word - it's a way of life!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!

Here is how, through this exciting role, you will contribute to BMC's and your own success:

  • Be responsible for driving customer adoption and success by providing governance advice, usage/adoption recommendations, risk identification and mitigation.
  • Articulate value, inspire and sell the Social Enterprise future in a Cloud Computing world.
  • Become the post-sales success leader for your assigned accounts and provide your customers with a deliverable Success Blueprint, possessing application functional or IT expertise in combination with exceptional customer management experience at the C-level.

To ensure you’re set up for success, you will bring the following skillset & experience:

  • Expertise and experience dealing with large, complicated, political accounts at the most senior IT and business levels (preferably with recent direct hands-on executive experience)
  • Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialo
  • Information Technology Service Management (ITSM) products such as HP Service Desk, BMC Remedy, BMC Service Express / Magic, ServiceNow, Heat, Frontrange, or other commercial ITSM products.

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.

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Senior ITSM/ITIL Customer Success Specialist

31999-899 Belo Horizonte, Minas Gerais BMC Software, Inc.

Publicado há 5 dias atrás

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

You may occasionally be required to travel for business

This role can be based remotely in Brazil

Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

"At BMC trust is not just a word - it's a way of life!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation!

Here is how, through this exciting role, you will contribute to BMC's and your own success:

  • Be responsible for driving customer adoption and success by providing governance advice, usage/adoption recommendations, risk identification and mitigation.
  • Articulate value, inspire and sell the Social Enterprise future in a Cloud Computing world.
  • Become the post-sales success leader for your assigned accounts and provide your customers with a deliverable Success Blueprint, possessing application functional or IT expertise in combination with exceptional customer management experience at the C-level.

To ensure you’re set up for success, you will bring the following skillset & experience:

  • Expertise and experience dealing with large, complicated, political accounts at the most senior IT and business levels (preferably with recent direct hands-on executive experience)
  • Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialo
  • Information Technology Service Management (ITSM) products such as HP Service Desk, BMC Remedy, BMC Service Express / Magic, ServiceNow, Heat, Frontrange, or other commercial ITSM products.

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.

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Sales Excellence - COE - Change Management & Training Associate Manager

31999-899 Belo Horizonte, Minas Gerais Accenture Brasil

Publicado há 5 dias atrás

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Sales Excellence - COE - Change Management & Training Associate Manager

Join to apply for the Sales Excellence - COE - Change Management & Training Associate Manager role at Accenture Brasil.

About the role: responsible for supporting change management and training initiatives that align with Accenture sales priorities, collaborating with stakeholders, and developing content and deliverables to support change and training programs.

Responsibilities
  • Help drive change management and training initiatives that support Accenture sales priorities.
  • Work with key stakeholders to gather data, analyze problems, discover insights and create recommendations.
  • Help develop key deliverables that support change management and training initiatives.
  • Support and/or develop content for various audiences including change strategies, asset development, training development and delivery, videos, job aids, communications, workshop design and delivery, user research and discovery, etc.
What you need to succeed
  • An undergraduate degree or comparable coursework/experience
  • A minimum of 3 years or more experience in Change Management, Program/Project Management, learning, or related work
  • Strong oral and written communication skills in English (especially grammar and proofreading)
  • Ability to work independently and balance priorities with minimal supervision and guidance
  • Strong interpersonal and collaboration skills with diverse individuals
  • Strong analytical and organizational skills
  • A home office or work area suitable for productive remote work with a safe, ergonomic setup and a high-speed internet connection
  • Sales or sales enablement related background
  • Familiarity with organizational change management concepts and approaches
  • Experience supporting change management initiatives
  • Experience developing and deploying training
  • High proficiency in Microsoft Word, PowerPoint, Excel, Outlook, Power BI; especially PowerPoint & Excel
  • Knowledge of engagement, collaboration, and facilitation tools (community, reporting, survey, Mentimeter, etc.)
  • Willingness to learn new technologies and achieve proficiency in leadership and compliance reporting transformation through automation powered by Microsoft Power Platform (Power Apps, Power Automate, Power BI)
Extra considerations
  • Familiarity with Accenture, sales processes, and Learning organization
  • Metrics and reporting data analysis
  • Proactively anticipates customer needs and data requirements
  • Experience with engagement surveys, collaboration tools, and event planning
Work arrangements
  • Ability to work flexible hours according to business needs
  • Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines

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Sales Excellence - COE - Change Management & Training Associate Manager

32399-899 Contagem, Minas Gerais Accenture Brasil

Publicado há 5 dias atrás

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Descrição Do Trabalho

Sales Excellence - COE - Change Management & Training Associate Manager

Join to apply for the Sales Excellence - COE - Change Management & Training Associate Manager role at Accenture Brasil.

About the role: responsible for supporting change management and training initiatives that align with Accenture sales priorities, collaborating with stakeholders, and developing content and deliverables to support change and training programs.

Responsibilities
  • Help drive change management and training initiatives that support Accenture sales priorities.
  • Work with key stakeholders to gather data, analyze problems, discover insights and create recommendations.
  • Help develop key deliverables that support change management and training initiatives.
  • Support and/or develop content for various audiences including change strategies, asset development, training development and delivery, videos, job aids, communications, workshop design and delivery, user research and discovery, etc.
What you need to succeed
  • An undergraduate degree or comparable coursework/experience
  • A minimum of 3 years or more experience in Change Management, Program/Project Management, learning, or related work
  • Strong oral and written communication skills in English (especially grammar and proofreading)
  • Ability to work independently and balance priorities with minimal supervision and guidance
  • Strong interpersonal and collaboration skills with diverse individuals
  • Strong analytical and organizational skills
  • A home office or work area suitable for productive remote work with a safe, ergonomic setup and a high-speed internet connection
  • Sales or sales enablement related background
  • Familiarity with organizational change management concepts and approaches
  • Experience supporting change management initiatives
  • Experience developing and deploying training
  • High proficiency in Microsoft Word, PowerPoint, Excel, Outlook, Power BI; especially PowerPoint & Excel
  • Knowledge of engagement, collaboration, and facilitation tools (community, reporting, survey, Mentimeter, etc.)
  • Willingness to learn new technologies and achieve proficiency in leadership and compliance reporting transformation through automation powered by Microsoft Power Platform (Power Apps, Power Automate, Power BI)
Extra considerations
  • Familiarity with Accenture, sales processes, and Learning organization
  • Metrics and reporting data analysis
  • Proactively anticipates customer needs and data requirements
  • Experience with engagement surveys, collaboration tools, and event planning
Work arrangements
  • Ability to work flexible hours according to business needs
  • Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines

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Change Management Lead - Work from Home - Talent Connection

32399-899 Contagem, Minas Gerais Nearsure

Publicado há 5 dias atrás

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Change Management Lead - Work from Home - Talent Connection Change Management Lead - Work from Home - Talent Connection

Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.

Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values.

️Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.

Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best.

Ready to grow with us?

Here’s what we offer you by joining us!

  • Competitive USD salary – We value your skills and contributions!
  • 100% remote work – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!
  • Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!
  • National Holidays celebrated – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture.
  • Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better.
  • Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance!
  • Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nearsure family and feel part of our vibrant community.
  • Birthday day off – Enjoy an extra day off during your birthday week to celebrate in style with friends and family!

About the project:

At Nearsure, we know great talent doesn’t wait for job openings. That’s why we’re building a community of passionate professionals for future opportunities.

These proactive searches align with the profiles our trusted clients seek regularly. Join our "Future Talent" network to be among the first considered when the right opportunity arises.

With over 160 new hires every year, we are constantly expanding our team with passionate and skilled professionals who want to make an impact.

As a Change Management Lead , you will design and drive training, onboarding, communication strategies, and stakeholder engagement plans. You will work closely with Program Managers, Release Managers, and other stakeholders to ensure smooth transitions and high levels of adoption for system, process, and cultural changes.

How your day-to-day work will look like:

  • Apply a deep understanding of organizational change management principles, particularly Prosci and the ADKAR model, to drive successful change initiatives.
  • Develop and execute stakeholder engagement strategies and resistance management practices to ensure smooth transitions.
  • Lead enterprise communication planning by crafting effective messages, targeting key groups, and assessing communication impact.
  • Design and implement training and onboarding programs that align with business objectives to enhance adoption.
  • Oversee program lifecycle management, incorporating agile or hybrid delivery models to optimize execution.
  • Drive cultural transformation efforts within enterprises, leveraging telecom sector knowledge or previous large-scale experience.
  • Design and drive training, onboarding, communication strategies, and stakeholder engagement plans.
  • Collaborate closely with Program Managers, Release Managers, and other stakeholders to facilitate smooth transitions.
  • Ensure high levels of adoption for system, process, and cultural changes.

This would make you the ideal candidate:

  • Bachelor's Degree in Computer Science, Engineering, or a related field.
  • 10+ Years of experience in Change Management or Business Transformation.
  • Proven application of Prosci methodology and ADKAR framework in enterprise settings (preferably), PMP/PMI also applicable.
  • Solid experience in telecommunications or leading cultural change programs in large organizations.
  • Expertise in planning and executing training, onboarding, and communications for varied stakeholder groups.
  • Ability to collaborate closely with Program Managers, Release Managers, and cross-functional teams to ensure consistent messaging and smooth adoption.
  • Exceptional interpersonal, facilitation, and communication skills.
  • Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.

What to expect from our Talent Connection process:

  • Sign up: Apply to this position and upload your resume.
  • Profile review: Our team will review your profile and keep it in our talent database.
  • Contact: Our team will contact you to have an interview to get to know you better and to share with you a bit more of what we are looking for.
  • Knowing you better: We'd love to discuss your experience in an interview with our recruiters.
  • Notification: When a suitable position opens, we’ll contact you to start the selection process, having in mind that this process will be faster because we already had the first screening.

Transparency: This process is direct and without intermediaries.

At Nearsure, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team!

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.

Let’s work together to shape the future of technology!

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Software Development

Referrals increase your chances of interviewing at Nearsure by 2x

Sign in to set job alerts for “Change Manager” roles. Business Analyst Career Opportunities at Dev.Pro - 01 Business Analyst - Remote Work | REF# Senior Project Manager, Quantitative (Remote)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Change Management Lead - Work from Home - Talent Connection

31999-899 Belo Horizonte, Minas Gerais Nearsure

Publicado há 5 dias atrás

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Change Management Lead - Work from Home - Talent Connection Change Management Lead - Work from Home - Talent Connection

Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.

Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values.

️Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.

Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best.

Ready to grow with us?

Here’s what we offer you by joining us!

  • Competitive USD salary – We value your skills and contributions!
  • 100% remote work – While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!
  • Paid time off – Take the time you need according to your country’s regulations, all while receiving your full salary. Rest, recharge, and come back stronger!
  • National Holidays celebrated – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture.
  • Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better.
  • Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance!
  • Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nearsure family and feel part of our vibrant community.
  • Birthday day off – Enjoy an extra day off during your birthday week to celebrate in style with friends and family!

About the project:

At Nearsure, we know great talent doesn’t wait for job openings. That’s why we’re building a community of passionate professionals for future opportunities.

These proactive searches align with the profiles our trusted clients seek regularly. Join our "Future Talent" network to be among the first considered when the right opportunity arises.

With over 160 new hires every year, we are constantly expanding our team with passionate and skilled professionals who want to make an impact.

As a Change Management Lead , you will design and drive training, onboarding, communication strategies, and stakeholder engagement plans. You will work closely with Program Managers, Release Managers, and other stakeholders to ensure smooth transitions and high levels of adoption for system, process, and cultural changes.

How your day-to-day work will look like:

  • Apply a deep understanding of organizational change management principles, particularly Prosci and the ADKAR model, to drive successful change initiatives.
  • Develop and execute stakeholder engagement strategies and resistance management practices to ensure smooth transitions.
  • Lead enterprise communication planning by crafting effective messages, targeting key groups, and assessing communication impact.
  • Design and implement training and onboarding programs that align with business objectives to enhance adoption.
  • Oversee program lifecycle management, incorporating agile or hybrid delivery models to optimize execution.
  • Drive cultural transformation efforts within enterprises, leveraging telecom sector knowledge or previous large-scale experience.
  • Design and drive training, onboarding, communication strategies, and stakeholder engagement plans.
  • Collaborate closely with Program Managers, Release Managers, and other stakeholders to facilitate smooth transitions.
  • Ensure high levels of adoption for system, process, and cultural changes.

This would make you the ideal candidate:

  • Bachelor's Degree in Computer Science, Engineering, or a related field.
  • 10+ Years of experience in Change Management or Business Transformation.
  • Proven application of Prosci methodology and ADKAR framework in enterprise settings (preferably), PMP/PMI also applicable.
  • Solid experience in telecommunications or leading cultural change programs in large organizations.
  • Expertise in planning and executing training, onboarding, and communications for varied stakeholder groups.
  • Ability to collaborate closely with Program Managers, Release Managers, and cross-functional teams to ensure consistent messaging and smooth adoption.
  • Exceptional interpersonal, facilitation, and communication skills.
  • Advanced English Level is required for this role as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.

What to expect from our Talent Connection process:

  • Sign up: Apply to this position and upload your resume.
  • Profile review: Our team will review your profile and keep it in our talent database.
  • Contact: Our team will contact you to have an interview to get to know you better and to share with you a bit more of what we are looking for.
  • Knowing you better: We'd love to discuss your experience in an interview with our recruiters.
  • Notification: When a suitable position opens, we’ll contact you to start the selection process, having in mind that this process will be faster because we already had the first screening.

Transparency: This process is direct and without intermediaries.

At Nearsure, we’re dedicated to solving complex business challenges through cutting-edge technology and we believe in the power of tailored solutions. Whether you are passionate about transforming businesses with Generative AI, building innovative software products, or implementing comprehensive enterprise platform solutions, we invite you to be part of our dynamic team!

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.

Let’s work together to shape the future of technology!

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Software Development

Referrals increase your chances of interviewing at Nearsure by 2x

Sign in to set job alerts for “Change Manager” roles. Business Analyst Career Opportunities at Dev.Pro - 01 Business Analyst - Remote Work | REF# Senior Project Manager, Quantitative (Remote)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Analista Service Delivery Management

Nova Lima, Minas Gerais R$80000 - R$120000 Y Avanade

Hoje

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Come join us

Se você é apaixonado por tecnologia, tem perfil consultivo e sabe construir relacionamentos, esta é a sua oportunidade de liderar projetos e equipes em um ambiente dinâmico e colaborativo. Como Analista de Service Delivery Management, você será responsável por garantir entregas de qualidade, implementar processos de mudança e apoiar a gestão de um quadro de colaboradores. Venha fazer parte de uma jornada de inovação e impacto real. Together we do what matters.

Skills and experiences

  • Experiência em domínios técnicos necessários
  • Planejamento e gestão de projetos com equipes dispersas
  • Compreensão básica de finanças de projetos/programas
  • Conhecimento de metodologias de desenvolvimento de software
  • Conhecimento das tecnologias e ferramentas da plataforma Microsoft
  • Habilidades de comunicação oral e escrita claras e concisas
  • Orientação para resultados e capacidade de dirigir mudanças
  • Inglês Avançado/fluente

About you

Características que demonstram sucesso para este papel:

  • Consultivo, colaborativo, construtor de relacionamentos
  • Resiliente, adaptável, flexível
  • Curioso intelectualmente e apaixonado por tecnologia
  • Narrador convincente e criador de conteúdo envolvente

What you'll do

  • Monitorar e responder a questões e riscos do projeto
  • Supervisionar o trabalho de membros juniores da equipe
  • Equilibrar escopo, cronograma, orçamento e qualidade
  • Desenvolver e manter planos de trabalho detalhados
  • Implementar processos de gestão de mudanças
  • Preparar apresentações de revisão de negócios para o cliente
  • Gerenciar o quadro de colaboradores (~55 pessoas)
  • Auxiliar em tarefas administrativas relacionadas ao programa.

Enjoy your career

Algumas das melhores coisas sobre trabalhar na Avanade:

  • Oportunidade de trabalhar para o Parceiro Global do Ano da Microsoft (14 anos consecutivos), com desenvolvimento e treinamento excepcionais (mínimo de 80 horas por ano para treinamento e certificações pagas)
  • Acesso em tempo real a recursos técnicos e especializados globalmente
  • Consultor de carreira dedicado para incentivar seu crescimento
    Colegas engajados e prestativos, genuinamente interessados em você

S aiba mais sobre alguns de nossos benefícios:

  • Vale refeição ou alimentação;
  • Cartão Multibenefícios até Consultor Sênior;
  • Convênio médico e odontológico;
  • Certificações e treinamentos;
  • Seguro de Vida;
  • Previdência Privada;
  • Avababy: acompanhamento da gestação e kit para os novos pais e mães Avanade;
  • Participação nos resultados da empresa;
  • Wellhub;
  • Auxílio Creche;
  • Career Advisor - Mentoria de carreira;
  • Política de Birthday Off em seu aniversário e de filhos até 12 anos;
  • Sessões de Bem-Estar;
  • Para função gerencial ou superior - Veículo corporativo, estacionamento e auxílio combustível.

A great place to work

À medida que você traz suas habilidades e capacidades para a Avanade, você terá experiências distintas, aprendizado ilimitado e crescimento ambicioso em troca. À medida que continuamos a construir nossa cultura diversa e inclusiva, nos tornamos ainda mais inovadores e criativos, ajudando-nos a servir melhor nossos clientes e comunidades. Você se juntará a uma comunidade de colaboradores inteligentes e solidários para elevar, orientar e guiar você, e para se apoiar em sua experiência. Você terá uma empresa construída para soluções tecnológicas críticas para os negócios, comprometida em melhorar a maneira como os humanos trabalham, interagem e vivem. Está tudo aqui, então dê uma olhada mais de perto

Nosso time é composto por pessoas com diferentes experiências e formações. Acreditamos que essa diversidade fortalece nossa empresa.

Crie um futuro para nosso pessoal que se concentre em:


• Expandir seu pensamento
• Experimentar corajosamente
• Aprender e se adaptar

Inspire grandeza em nosso pessoal por:


• Empoderar todas as vozes
• Incentivar a ousadia
• Celebrar o progresso

Acelere o impacto de nosso pessoal por:


• Surpreender o cliente
• Priorizar o que importa
• Agir como um só

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Sobre o mais recente Itil Empregos em Belo Horizonte !

IT Project Management Specialist

Contagem, Minas Gerais R$104000 - R$130878 Y Wabtec Corporation

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It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?

This is an exciting opportunity for a Specialist IT Project Management to join a growing team focused on Latin America initiatives to support Order to Cash with a lot of interaction with the Brazilian localization.

This person will join a high-performance team that supports the region and be part of our Enterprise IT Application Excellence team.

How will you make a difference?

As a member of the Application Excellence Team focused on Business Units and P&L solutions, you will be responsible for overseeing projects that enhance solutions and deliver value to customers, playing an integral part in strategic growth. As a hands-on project manager, the individual will coordinate project execution across functions, resolve challenges, and drive successful completion through collaboration with business, technical and partner teams. Well-suited for those who thrive in fast-paced environments seeking to advance their career through impactful program management work supporting regional expansion.

What do we want to know about you?

  • Bachelor's degree in STEM, Business Administration or any other course with additional post-graduation / specialization on project management or tech related fields
  • Proven experience in project and program management with agile or traditional methodologies.
  • Experienced professional in software development and architecture, able to drive technical decision-making.
  • Proficiency in requirement specification techniques is desirable
  • Fundamental knowledge in information security, databases (including PL/SQL), IT infrastructure, cloud computing (AWS), and APIs.
  • Able to explore emerging technologies such as Artificial Intelligence (AI), Robotic Process Automation (RPA), and low-code platforms.
  • Additional strengths include ITIL fundamentals, with PMP/PMI-ACP or Agile certifications.
  • Ability to qualify project demands, define and execute roadmap to support the strategy.
  • Ability to prioritize effectively and deal with multiple projects.
  • Problem solving, analytical and conceptual thinking skills.
  • Clear and effective communication, flexible to adapt to multiple audiences.
  • Collaborative and self-motivated with strong discipline and proactive mindset.
  • Ability to thrive in high-pressure environments, effectively coordinating different stakeholders.
  • Knowledge of Procurement to Pay and/or Supply Chain related processes are a plus.
  • Advanced English.

What will your typical day look like?

  • Manage day-to-day execution of assigned projects, coordinating with global technical teams and project managers (internal and vendor)
  • Organize and plan the allocation of project teams comprising from internal and external, technical and functional experts based on budget, scope and timeline
  • Define project plan, track requirements, manage stakeholder expectations and key milestones, monitor testing progress and project health
  • Support the execution team with resolution of roadblocks and interdependencies.
  • Monitor and support technical and functional team to ensure their tasks are completed as required
  • Provide regular updates on project and portfolio status, ensuring that accurate and up-to-date project information (scope, schedule, risks, budget) are available
  • Follow IT governance and processes, standards and tools accordingly.
  • Collaborate to the culture of continuous improvement and incorporate latest industry trends and promote project management maturity.
  • As Product Manager for a set of applications, define and implement the product roadmap, establish business continuity management, monitor and prioritize requests and incidents, implement problem management and enhancements to ensure proper support to the business processes, manage the contracts with solution providers.
  • Qualify business demands by evaluating their strategic relevance and return on investment, and to secure the necessary approvals to initiate projects.

Benefícios:

Na Wabtec, pessoas estão em primeiro lugar. Por isso, cuidamos para que nossos funcionários se sintam valorizados e tenham as ferramentas necessárias para prosperar. Ao se juntar a nós, você terá acesso a uma série de benefícios pensados para promover seu bem-estar e desenvolvimento. Confira o que oferecemos para que você se sinta parte de uma empresa que apoia sua jornada profissional e pessoal:

  • Assistência Médica extensível a dependentes (cônjuge e filhos)
  • Assistência Odontológica extensível a dependentes (cônjuge e filhos)
  • Participação nos lucros e resultados
  • Previdência Privada
  • Política de Alimentação de acordo com localidade
  • Seguro de vida
  • Programa de Assistência ao Empregado: orientação psicológica, jurídica, financeira e assistência social
  • Headspace – aplicativo focado em saúde mental
  • Cartão ou Cesta de Natal aos funcionários de acordo com localidade
  • Presente de Natal para filhos de até 11 anos de idade
  • Licença maternidade estendida
  • Programa para Gestantes e Bebês
  • Política de incentivo a idiomas
  • Programas de Mentoria e acesso a plataforma de treinamento

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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IT Asset Management Presales SAP

31999-899 Belo Horizonte, Minas Gerais Pacifica Continental

Publicado há 5 dias atrás

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Descrição Do Trabalho

Desde Pacifica Continental estamos en búsqueda de un IT Asset Management Presales SAP para una importante empresa global de tecnología. Esta persona debe tener conocimientos profundos sobre Licencias de SAP.

Responsabilidades
  • Desarrollo de soluciones: Colaborar con los clientes para comprender sus necesidades de gestión de activos de TI y diseñar soluciones personalizadas que optimicen su retorno de la inversión (ROI).
  • Trabajo con ingeniería y producto: Trabajar con los equipos de ingeniería y producto para desarrollar e implementar soluciones que satisfagan las necesidades del cliente.
  • Análisis de casos de negocio: Realizar análisis de casos de negocio para demostrar el valor de las soluciones de gestión de activos de TI.
Estrategia de ventas
  • Desarrollar e implementar la estrategia general de ventas para la línea de negocio de servicios gestionados en LATAM.
  • Establecer objetivos de ventas y crear planes de acción para alcanzarlos.
  • Identificar y calificar oportunidades de negocio en el mercado LATAM.
Relaciones con socios
  • Establecer y mantener relaciones con socios estratégicos como Flexera, Snow y ServiceNow.
  • Colaborar con los socios para desarrollar e implementar soluciones conjuntas.
  • Representar a la empresa en eventos y reuniones de socios.
Planificación y colaboración
  • Participar en sesiones trimestrales de planificación de cuenta/territorio con gerentes de cuenta y gerentes de desarrollo comercial para toda la región LATAM.
  • Colaborar con el equipo de ventas en la preparación de presentaciones y demostraciones para clientes.
  • Asegurar la alineación entre los equipos de ventas y preventa para lograr un éxito sostenido.
Actualización y conocimiento
  • Mantenerse actualizado con los últimos cambios en las prácticas y precios de gestión de activos de TI, incluido FinOps.
  • Participar en capacitaciones y eventos de la industria para adquirir nuevos conocimientos y habilidades.
  • Compartir conocimientos y mejores prácticas con el equipo de ventas.
  • Conocimiento sólido de los conceptos de licenciamiento de SAP: Usuarios, Motores, Uso Indirecto y Soluciones en la Nube.
  • Conocimiento sólido del software SAP y la terminología de contratos de licencia.
  • Comprensión de la funcionalidad de SAP así como de la estructura subyacente de tablas de SAP.
  • Conocimiento y experiencia en la medición de productos SAP tanto en instalaciones locales como en la nube.
Preguntas para el candidato
  • Cuántos años de experiencia tienes en posiciones como IT Asset Management Presales SAP o similares?
  • ¿Tienes conocimientos sobre conceptos de licenciamiento de SAP: Usuarios, Motores, Uso Indirecto y Soluciones en la Nube? ¿Cuáles?
  • ¿Cuál es tu nivel de inglés?
  • ¿Cuál es tu expectativa salarial en USD?

#J-18808-Ljbffr
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IT Asset Management Presales SAP

32399-899 Contagem, Minas Gerais Pacifica Continental

Publicado há 5 dias atrás

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

Desde Pacifica Continental estamos en búsqueda de un IT Asset Management Presales SAP para una importante empresa global de tecnología. Esta persona debe tener conocimientos profundos sobre Licencias de SAP.

Responsabilidades
  • Desarrollo de soluciones: Colaborar con los clientes para comprender sus necesidades de gestión de activos de TI y diseñar soluciones personalizadas que optimicen su retorno de la inversión (ROI).
  • Trabajo con ingeniería y producto: Trabajar con los equipos de ingeniería y producto para desarrollar e implementar soluciones que satisfagan las necesidades del cliente.
  • Análisis de casos de negocio: Realizar análisis de casos de negocio para demostrar el valor de las soluciones de gestión de activos de TI.
Estrategia de ventas
  • Desarrollar e implementar la estrategia general de ventas para la línea de negocio de servicios gestionados en LATAM.
  • Establecer objetivos de ventas y crear planes de acción para alcanzarlos.
  • Identificar y calificar oportunidades de negocio en el mercado LATAM.
Relaciones con socios
  • Establecer y mantener relaciones con socios estratégicos como Flexera, Snow y ServiceNow.
  • Colaborar con los socios para desarrollar e implementar soluciones conjuntas.
  • Representar a la empresa en eventos y reuniones de socios.
Planificación y colaboración
  • Participar en sesiones trimestrales de planificación de cuenta/territorio con gerentes de cuenta y gerentes de desarrollo comercial para toda la región LATAM.
  • Colaborar con el equipo de ventas en la preparación de presentaciones y demostraciones para clientes.
  • Asegurar la alineación entre los equipos de ventas y preventa para lograr un éxito sostenido.
Actualización y conocimiento
  • Mantenerse actualizado con los últimos cambios en las prácticas y precios de gestión de activos de TI, incluido FinOps.
  • Participar en capacitaciones y eventos de la industria para adquirir nuevos conocimientos y habilidades.
  • Compartir conocimientos y mejores prácticas con el equipo de ventas.
  • Conocimiento sólido de los conceptos de licenciamiento de SAP: Usuarios, Motores, Uso Indirecto y Soluciones en la Nube.
  • Conocimiento sólido del software SAP y la terminología de contratos de licencia.
  • Comprensión de la funcionalidad de SAP así como de la estructura subyacente de tablas de SAP.
  • Conocimiento y experiencia en la medición de productos SAP tanto en instalaciones locales como en la nube.
Preguntas para el candidato
  • Cuántos años de experiencia tienes en posiciones como IT Asset Management Presales SAP o similares?
  • ¿Tienes conocimientos sobre conceptos de licenciamiento de SAP: Usuarios, Motores, Uso Indirecto y Soluciones en la Nube? ¿Cuáles?
  • ¿Cuál es tu nivel de inglés?
  • ¿Cuál es tu expectativa salarial en USD?

#J-18808-Ljbffr
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