Optimize and Excel as an Organizational Excellence Professional
Hoje
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Descrição Do Trabalho
Job Summary:
We are seeking an Organizational Excellence Professional to join our team. In this role, you will be responsible for optimizing organizational structures and facilitating goal alignment within the management team.
Key Responsibilities:
- Collaborate with business leaders to design and implement efficient organizational frameworks that align with company objectives.
- Conduct regular organizational diagnostics to identify areas of improvement and develop solutions to address these challenges.
Talent Development Opportunities:
- Utilize talent review and development methods to enhance recruitment strategies and improve overall team performance.
Requirements:
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Ability to think strategically and drive results
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
What We Offer:
- A chance to make a meaningful impact on organizational excellence
- Opportunities to collaborate with cross-functional teams
- Support for ongoing education and skill development
Data Entry Specialist
Publicado há 6 dias atrás
Trabalho visualizado
Descrição Do Trabalho
At First Line Software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. Our global team brings together technical expertise and a strong commitment to quality across industries and technologies. We work closely with our clients to deliver projects that make a real difference.
The project and your roleWe are looking for a Senior Data Entry Specialist to support a Zendesk AI implementation project. You will play a key role in developing and validating intents and entities for our AI models by working with historical Zendesk ticket data. This position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts.
Responsibilities- Review bulk lists of Zendesk ticket IDs and extract relevant customer request text
- Copy and paste exact customer verbiage while preserving meaning and context
- Assist in mapping this verbiage to correct intents and entities for AI development
- Validate new tickets after AI implementation to check if correct intent/entity was triggered
- Identify and report false positives , edge cases, and model inaccuracies
- Enter QA findings into tracking tools or spreadsheets
- Support simple Excel-based reporting to track issues and highlight trends
- AI experience, especially in customer service automation or intent tagging
- Previous QA or audit experience
- Familiarity with Zendesk (especially from the agent/ticket handling side)
- High attention to detail and ability to follow structured processes
- Ability to work independently and handle repetitive tasks with consistency
- Strong project management skills to handle 34 active ticket launches at once
- Good communication with internal teams to support model improvement
- Experience using Jira to track progress and QA findings
- Must be located in the Eastern or Central time zone
- Our modern stack projects are the right mix of exciting and challenging
- Gain access to our diverse range of training programs, courses, and certifications
- Choose your work style - remote, on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours
- Enhance your language skills with our corporate English classes
- Work from anywhere and explore the world with our Workation program
Step 2 Uncovering Potential
Your HR interview
It's time to show what you can do best!
Demonstrating expertise to our future partners
Have any questions? Fill out the form and our team will be in touch!
Have any questions? Fill out the form and our team will be in touch!
#J-18808-LjbffrData Entry Specialist
Publicado há 6 dias atrás
Trabalho visualizado
Descrição Do Trabalho
At First Line Software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. Our global team brings together technical expertise and a strong commitment to quality across industries and technologies. We work closely with our clients to deliver projects that make a real difference.
The project and your roleWe are looking for a Senior Data Entry Specialist to support a Zendesk AI implementation project. You will play a key role in developing and validating intents and entities for our AI models by working with historical Zendesk ticket data. This position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts.
Responsibilities- Review bulk lists of Zendesk ticket IDs and extract relevant customer request text
- Copy and paste exact customer verbiage while preserving meaning and context
- Assist in mapping this verbiage to correct intents and entities for AI development
- Validate new tickets after AI implementation to check if correct intent/entity was triggered
- Identify and report false positives , edge cases, and model inaccuracies
- Enter QA findings into tracking tools or spreadsheets
- Support simple Excel-based reporting to track issues and highlight trends
- AI experience, especially in customer service automation or intent tagging
- Previous QA or audit experience
- Familiarity with Zendesk (especially from the agent/ticket handling side)
- High attention to detail and ability to follow structured processes
- Ability to work independently and handle repetitive tasks with consistency
- Strong project management skills to handle 34 active ticket launches at once
- Good communication with internal teams to support model improvement
- Experience using Jira to track progress and QA findings
- Must be located in the Eastern or Central time zone
- Our modern stack projects are the right mix of exciting and challenging
- Gain access to our diverse range of training programs, courses, and certifications
- Choose your work style - remote, on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours
- Enhance your language skills with our corporate English classes
- Work from anywhere and explore the world with our Workation program
Step 2 Uncovering Potential
Your HR interview
It's time to show what you can do best!
Demonstrating expertise to our future partners
Have any questions? Fill out the form and our team will be in touch!
Have any questions? Fill out the form and our team will be in touch!
#J-18808-LjbffrData Entry Specialist
Publicado há 6 dias atrás
Trabalho visualizado
Descrição Do Trabalho
At First Line Software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. Our global team brings together technical expertise and a strong commitment to quality across industries and technologies. We work closely with our clients to deliver projects that make a real difference.
The project and your roleWe are looking for a Senior Data Entry Specialist to support a Zendesk AI implementation project. You will play a key role in developing and validating intents and entities for our AI models by working with historical Zendesk ticket data. This position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts.
Responsibilities- Review bulk lists of Zendesk ticket IDs and extract relevant customer request text
- Copy and paste exact customer verbiage while preserving meaning and context
- Assist in mapping this verbiage to correct intents and entities for AI development
- Validate new tickets after AI implementation to check if correct intent/entity was triggered
- Identify and report false positives , edge cases, and model inaccuracies
- Enter QA findings into tracking tools or spreadsheets
- Support simple Excel-based reporting to track issues and highlight trends
- AI experience, especially in customer service automation or intent tagging
- Previous QA or audit experience
- Familiarity with Zendesk (especially from the agent/ticket handling side)
- High attention to detail and ability to follow structured processes
- Ability to work independently and handle repetitive tasks with consistency
- Strong project management skills to handle 34 active ticket launches at once
- Good communication with internal teams to support model improvement
- Experience using Jira to track progress and QA findings
- Must be located in the Eastern or Central time zone
- Our modern stack projects are the right mix of exciting and challenging
- Gain access to our diverse range of training programs, courses, and certifications
- Choose your work style - remote, on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours
- Enhance your language skills with our corporate English classes
- Work from anywhere and explore the world with our Workation program
Step 2 Uncovering Potential
Your HR interview
It's time to show what you can do best!
Demonstrating expertise to our future partners
Have any questions? Fill out the form and our team will be in touch!
Have any questions? Fill out the form and our team will be in touch!
#J-18808-LjbffrData Entry Specialist
Publicado há 6 dias atrás
Trabalho visualizado
Descrição Do Trabalho
At First Line Software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. Our global team brings together technical expertise and a strong commitment to quality across industries and technologies. We work closely with our clients to deliver projects that make a real difference.
The project and your roleWe are looking for a Senior Data Entry Specialist to support a Zendesk AI implementation project. You will play a key role in developing and validating intents and entities for our AI models by working with historical Zendesk ticket data. This position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts.
Responsibilities- Review bulk lists of Zendesk ticket IDs and extract relevant customer request text
- Copy and paste exact customer verbiage while preserving meaning and context
- Assist in mapping this verbiage to correct intents and entities for AI development
- Validate new tickets after AI implementation to check if correct intent/entity was triggered
- Identify and report false positives , edge cases, and model inaccuracies
- Enter QA findings into tracking tools or spreadsheets
- Support simple Excel-based reporting to track issues and highlight trends
- AI experience, especially in customer service automation or intent tagging
- Previous QA or audit experience
- Familiarity with Zendesk (especially from the agent/ticket handling side)
- High attention to detail and ability to follow structured processes
- Ability to work independently and handle repetitive tasks with consistency
- Strong project management skills to handle 34 active ticket launches at once
- Good communication with internal teams to support model improvement
- Experience using Jira to track progress and QA findings
- Must be located in the Eastern or Central time zone
- Our modern stack projects are the right mix of exciting and challenging
- Gain access to our diverse range of training programs, courses, and certifications
- Choose your work style - remote, on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours
- Enhance your language skills with our corporate English classes
- Work from anywhere and explore the world with our Workation program
Step 2 Uncovering Potential
Your HR interview
It's time to show what you can do best!
Demonstrating expertise to our future partners
Have any questions? Fill out the form and our team will be in touch!
Have any questions? Fill out the form and our team will be in touch!
#J-18808-LjbffrData Entry Specialist
Publicado há 6 dias atrás
Trabalho visualizado
Descrição Do Trabalho
At First Line Software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. Our global team brings together technical expertise and a strong commitment to quality across industries and technologies. We work closely with our clients to deliver projects that make a real difference.
The project and your roleWe are looking for a Senior Data Entry Specialist to support a Zendesk AI implementation project. You will play a key role in developing and validating intents and entities for our AI models by working with historical Zendesk ticket data. This position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts.
Responsibilities- Review bulk lists of Zendesk ticket IDs and extract relevant customer request text
- Copy and paste exact customer verbiage while preserving meaning and context
- Assist in mapping this verbiage to correct intents and entities for AI development
- Validate new tickets after AI implementation to check if correct intent/entity was triggered
- Identify and report false positives , edge cases, and model inaccuracies
- Enter QA findings into tracking tools or spreadsheets
- Support simple Excel-based reporting to track issues and highlight trends
- AI experience, especially in customer service automation or intent tagging
- Previous QA or audit experience
- Familiarity with Zendesk (especially from the agent/ticket handling side)
- High attention to detail and ability to follow structured processes
- Ability to work independently and handle repetitive tasks with consistency
- Strong project management skills to handle 34 active ticket launches at once
- Good communication with internal teams to support model improvement
- Experience using Jira to track progress and QA findings
- Must be located in the Eastern or Central time zone
- Our modern stack projects are the right mix of exciting and challenging
- Gain access to our diverse range of training programs, courses, and certifications
- Choose your work style - remote, on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours
- Enhance your language skills with our corporate English classes
- Work from anywhere and explore the world with our Workation program
Step 2 Uncovering Potential
Your HR interview
It's time to show what you can do best!
Demonstrating expertise to our future partners
Have any questions? Fill out the form and our team will be in touch!
Have any questions? Fill out the form and our team will be in touch!
#J-18808-LjbffrData Entry Specialist
Publicado há 6 dias atrás
Trabalho visualizado
Descrição Do Trabalho
At First Line Software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. Our global team brings together technical expertise and a strong commitment to quality across industries and technologies. We work closely with our clients to deliver projects that make a real difference.
The project and your roleWe are looking for a Senior Data Entry Specialist to support a Zendesk AI implementation project. You will play a key role in developing and validating intents and entities for our AI models by working with historical Zendesk ticket data. This position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts.
Responsibilities- Review bulk lists of Zendesk ticket IDs and extract relevant customer request text
- Copy and paste exact customer verbiage while preserving meaning and context
- Assist in mapping this verbiage to correct intents and entities for AI development
- Validate new tickets after AI implementation to check if correct intent/entity was triggered
- Identify and report false positives , edge cases, and model inaccuracies
- Enter QA findings into tracking tools or spreadsheets
- Support simple Excel-based reporting to track issues and highlight trends
- AI experience, especially in customer service automation or intent tagging
- Previous QA or audit experience
- Familiarity with Zendesk (especially from the agent/ticket handling side)
- High attention to detail and ability to follow structured processes
- Ability to work independently and handle repetitive tasks with consistency
- Strong project management skills to handle 34 active ticket launches at once
- Good communication with internal teams to support model improvement
- Experience using Jira to track progress and QA findings
- Must be located in the Eastern or Central time zone
- Our modern stack projects are the right mix of exciting and challenging
- Gain access to our diverse range of training programs, courses, and certifications
- Choose your work style - remote, on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours
- Enhance your language skills with our corporate English classes
- Work from anywhere and explore the world with our Workation program
Step 2 Uncovering Potential
Your HR interview
It's time to show what you can do best!
Demonstrating expertise to our future partners
Have any questions? Fill out the form and our team will be in touch!
Have any questions? Fill out the form and our team will be in touch!
#J-18808-LjbffrSeja o primeiro a saber
Sobre o mais recente Excel Empregos em São Paulo !
Data Entry Specialist
Publicado há 6 dias atrás
Trabalho visualizado
Descrição Do Trabalho
At First Line Software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. Our global team brings together technical expertise and a strong commitment to quality across industries and technologies. We work closely with our clients to deliver projects that make a real difference.
The project and your roleWe are looking for a Senior Data Entry Specialist to support a Zendesk AI implementation project. You will play a key role in developing and validating intents and entities for our AI models by working with historical Zendesk ticket data. This position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts.
Responsibilities- Review bulk lists of Zendesk ticket IDs and extract relevant customer request text
- Copy and paste exact customer verbiage while preserving meaning and context
- Assist in mapping this verbiage to correct intents and entities for AI development
- Validate new tickets after AI implementation to check if correct intent/entity was triggered
- Identify and report false positives , edge cases, and model inaccuracies
- Enter QA findings into tracking tools or spreadsheets
- Support simple Excel-based reporting to track issues and highlight trends
- AI experience, especially in customer service automation or intent tagging
- Previous QA or audit experience
- Familiarity with Zendesk (especially from the agent/ticket handling side)
- High attention to detail and ability to follow structured processes
- Ability to work independently and handle repetitive tasks with consistency
- Strong project management skills to handle 34 active ticket launches at once
- Good communication with internal teams to support model improvement
- Experience using Jira to track progress and QA findings
- Must be located in the Eastern or Central time zone
- Our modern stack projects are the right mix of exciting and challenging
- Gain access to our diverse range of training programs, courses, and certifications
- Choose your work style - remote, on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours
- Enhance your language skills with our corporate English classes
- Work from anywhere and explore the world with our Workation program
Step 2 Uncovering Potential
Your HR interview
It's time to show what you can do best!
Demonstrating expertise to our future partners
Have any questions? Fill out the form and our team will be in touch!
Have any questions? Fill out the form and our team will be in touch!
#J-18808-LjbffrData Entry Specialist
Publicado há 6 dias atrás
Trabalho visualizado
Descrição Do Trabalho
At First Line Software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. Our global team brings together technical expertise and a strong commitment to quality across industries and technologies. We work closely with our clients to deliver projects that make a real difference.
The project and your roleWe are looking for a Senior Data Entry Specialist to support a Zendesk AI implementation project. You will play a key role in developing and validating intents and entities for our AI models by working with historical Zendesk ticket data. This position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts.
Responsibilities- Review bulk lists of Zendesk ticket IDs and extract relevant customer request text
- Copy and paste exact customer verbiage while preserving meaning and context
- Assist in mapping this verbiage to correct intents and entities for AI development
- Validate new tickets after AI implementation to check if correct intent/entity was triggered
- Identify and report false positives , edge cases, and model inaccuracies
- Enter QA findings into tracking tools or spreadsheets
- Support simple Excel-based reporting to track issues and highlight trends
- AI experience, especially in customer service automation or intent tagging
- Previous QA or audit experience
- Familiarity with Zendesk (especially from the agent/ticket handling side)
- High attention to detail and ability to follow structured processes
- Ability to work independently and handle repetitive tasks with consistency
- Strong project management skills to handle 34 active ticket launches at once
- Good communication with internal teams to support model improvement
- Experience using Jira to track progress and QA findings
- Must be located in the Eastern or Central time zone
- Our modern stack projects are the right mix of exciting and challenging
- Gain access to our diverse range of training programs, courses, and certifications
- Choose your work style - remote, on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours
- Enhance your language skills with our corporate English classes
- Work from anywhere and explore the world with our Workation program
Step 2 Uncovering Potential
Your HR interview
It's time to show what you can do best!
Demonstrating expertise to our future partners
Have any questions? Fill out the form and our team will be in touch!
Have any questions? Fill out the form and our team will be in touch!
#J-18808-LjbffrData Entry Specialist
Publicado há 6 dias atrás
Trabalho visualizado
Descrição Do Trabalho
At First Line Software, we develop custom software solutions that help businesses grow, innovate, and solve real-world problems. Our global team brings together technical expertise and a strong commitment to quality across industries and technologies. We work closely with our clients to deliver projects that make a real difference.
The project and your roleWe are looking for a Senior Data Entry Specialist to support a Zendesk AI implementation project. You will play a key role in developing and validating intents and entities for our AI models by working with historical Zendesk ticket data. This position involves high attention to detail, structured data processing, and clear communication with internal teams to ensure the accuracy and success of our customer service automation efforts.
Responsibilities- Review bulk lists of Zendesk ticket IDs and extract relevant customer request text
- Copy and paste exact customer verbiage while preserving meaning and context
- Assist in mapping this verbiage to correct intents and entities for AI development
- Validate new tickets after AI implementation to check if correct intent/entity was triggered
- Identify and report false positives , edge cases, and model inaccuracies
- Enter QA findings into tracking tools or spreadsheets
- Support simple Excel-based reporting to track issues and highlight trends
- AI experience, especially in customer service automation or intent tagging
- Previous QA or audit experience
- Familiarity with Zendesk (especially from the agent/ticket handling side)
- High attention to detail and ability to follow structured processes
- Ability to work independently and handle repetitive tasks with consistency
- Strong project management skills to handle 34 active ticket launches at once
- Good communication with internal teams to support model improvement
- Experience using Jira to track progress and QA findings
- Must be located in the Eastern or Central time zone
- Our modern stack projects are the right mix of exciting and challenging
- Gain access to our diverse range of training programs, courses, and certifications
- Choose your work style - remote, on-site or hybrid in one of our stunning offices. We offer the freedom of flexible working hours
- Enhance your language skills with our corporate English classes
- Work from anywhere and explore the world with our Workation program
Step 2 Uncovering Potential
Your HR interview
It's time to show what you can do best!
Demonstrating expertise to our future partners
Have any questions? Fill out the form and our team will be in touch!
Have any questions? Fill out the form and our team will be in touch!
#J-18808-Ljbffr