6 Empregos para E-commerce - Palmas

Buscamos um profissional responsável pelo desenvolvimento de funcionalidades voltadas à camada de negócios (Back-end ) de aplicações web na plataforma SAP Commerce . Atuará em demandas de alta complexidade, garantindo entregas com qualidade, eficiência e dentro dos prazos estabelecidos .

Papéis e Responsabilidades:

• Experiência mínima de 5 anos em TI com desenvolvimento de aplicações complexas.
• Formação superior ou técnica na área de Exatas .
• Domínio em Java (últimas versões, com foco na versão 8) e framework Spring
• Conhecimentos em bancos de dados relacionais e não relacionais .
• Vivência com plataformas de e-commerce .
• Experiência em SAP Commerce ou SAP Hybris será altamente valorizada.
• Idiomas: Inglês ou Espanhol avançado .

Qualificações Essenciais:

• Desenvolver soluções robustas em Java/SAP Commerce, garantindo qualidade e performance.
• Apoiar e orientar profissionais menos experientes, promovendo troca de conhecimento.
• Colaborar com o Líder Técnico na gestão da equipe, assegurando o uso adequado da metodologia do projeto e sugerindo melhorias contínuas.
• Solicitar suporte de líderes e arquitetos em casos de dúvidas técnicas ou organizacionais.
• Garantir total entendimento das demandas atribuídas antes da execução.
• Reportar potenciais impactos técnicos ou estratégicos que possam afetar a empresa ou seus clientes.
• Promover e respeitar práticas de inclusão, diversidade e ética dentro da empresa.
• Executar as atividades dentro da jornada acordada, informando qualquer desvio necessário.

Diferenciais:

• Experiência prática com SAP Commerce (Hybris) .
• Vivência em projetos internacionais.
• Proatividade para sugerir melhorias técnicas e metodológicas.

ITTConnect is seeking a Salesforce B2B Commerce Cloud Developer for a position with a client that is a leader in Salesforce consulting, digital transformation, and technology, based in the United States.

Job location: Remote anywhere in Brazil.

As a member of the Global Services team, the Salesforce B2B Commerce / Experience Cloud Developer will be responsible for development of high-performance, enterprise-level Salesforce solutions, with a focus on B2B Commerce and Experience Cloud.

Responsibilities:

• Perform support and development activities for applications/projects assigned.
• Develop custom applications using Apex, Lightning Web Components (with Lightning Web Runtime) JavaScript, HTML, CSS, as needed; as well as declarative tools: flows, process builders, etc.
• Integrate Experience Cloud / B2B Commerce to ERP or OMS systems using common eCommerce integrations such as payment, tax, inventory, invoices, and order history.
• Research Salesforce capabilities as needed to satisfy business requirements.
• Create clean, modular, re-usable, and well-documented code.
• Write and perform unit testing.
• Author and Maintain System Configuration Documentation
• Collaborate with a development team using Jira, Slack, source code management, and dev ops tools.

Requirements:

• 4+ years of total Salesforce development experience (CRM, Service, Sales, Experience Cloud, etc.) working with Lightning Web Components, Apex, Controllers & Triggers, Web Services, Flows , etc.
• 2+ years of either Experience Cloud (partner / customer portal, etc.) or B2B Commerce (Lightning) development.
• Expert in understanding the Salesforce data model (Products, Price Books, Accounts & Contacts), how to extend them, and appropriate use of custom objects.
• Expert in integrating Salesforce with external applications through the use of external APIs (REST, SOAP, XML) , middleware (MuleSoft, Boomi, etc.), or leveraging native Salesforce APIs.
• Experience implementing and integrating Salesforce app exchange products.
• Experience using Salesforce data tools (Data Loader, Excel Connector, DemandTools)
• Very good level of English, both verbal and written.
• Effective communication skills to gather requirements, deliver design requirements, and update teams.

Preferred Skills:

• Experience with Salesforce B2B Commerce, CMS, and other Salesforce Clouds (e.g., Service, Sales, etc.)
• Salesforce Certified Platform Administrator/Developer I/II certifications.
• Experience implementing common eCommerce integrations such as payment, tax, inventory, shipping methods, address validation, order status, etc.

Empresa consolidada de e-commerce internacional busca profissional para atuar como Analista de Suporte ao Cliente, em modelo 100% remoto.

Você será responsável por garantir experiências excepcionais aos nossos clientes através de múltiplos canais digitais, trabalhando em um ambiente dinâmico com forte cultura de meritocracia e crescimento profissional. Esta posição oferece oportunidade real de evolução para cargos de liderança.

Remuneração + Bônus/Comissão

Horário: Segunda a Sexta 09:00–18:00 (1h almoço) + Sábado 09:00–13:00 (Horário de Brasília).

Início imediato.

Responsabilidades

• Atendimentos ao cliente via WhatsApp, respondendo dúvidas, problemas e solicitações.
• Administrar caixa de entrada de e-mails, priorizando e resolvendo tickets com foco em resolução no primeiro contato.
• Monitorar e responder mensagens/comentários em redes sociais (Instagram/Facebook via Meta, TikTok, Pinterest, YouTube), direcionando questões sensíveis para canais privados.
• Gerenciar reclamações, com soluções claras e follow-up até resolução total.
• Gerenciar pedidos, incluindo trocas, devoluções e reembolsos, seguindo as políticas estabelecidas.
• Comunicar-se com fornecedores para acompanhamento de pedidos e resolução de pendências.
• Registrar todas as interações em sistema de gestão, mantendo histórico completo e tags adequadas.
• Gerar relatórios semanais de atendimento e KPIs, identificando oportunidades de melhoria.
• Contribuir para a base de conhecimento interna, atualizando FAQs e macros para agilizar futuras interações.
• Participar de reuniões semanais de alinhamento e contribuir com sugestões de otimização de processos.

Qualificações

• Experiência em suporte ao cliente.
• Excelente comunicação escrita e oral, com capacidade de respostas claras, empáticas e sem erros gramaticais.
• Proficiência em ferramentas como WhatsApp Business, E-mail/Google Workspace e plataformas de redes sociais.
• Equipamento próprio: computador/notebook estável e internet de alta velocidade (mínimo 50 Mbps).
• Disciplina para trabalho remoto e adesão rigorosa a horários.

Diferenciais

• Inglês intermediário.
• Experiência em logística/comércio eletrônico.
• Graduação em andamento ou concluída (Administração, Marketing, Comunicação ou áreas correlatas).

ITTConnect is seeking a Salesforce B2B Commerce Cloud Developer for a position with a client that is a leader in Salesforce consulting, digital transformation, and technology, based in the United States.

Job location: Remote anywhere in Brazil.

As a member of the Global Services team, the Salesforce B2B Commerce / Experience Cloud Developer will be responsible for development of high-performance, enterprise-level Salesforce solutions, with a focus on B2B Commerce and Experience Cloud.

Responsibilities:

• Perform support and development activities for applications/projects assigned.
• Develop custom applications using Apex, Lightning Web Components (with Lightning Web Runtime) JavaScript, HTML, CSS, as needed; as well as declarative tools: flows, process builders, etc.
• Integrate Experience Cloud / B2B Commerce to ERP or OMS systems using common eCommerce integrations such as payment, tax, inventory, invoices, and order history.
• Research Salesforce capabilities as needed to satisfy business requirements.
• Create clean, modular, re-usable, and well-documented code.
• Write and perform unit testing.
• Author and Maintain System Configuration Documentation
• Collaborate with a development team using Jira, Slack, source code management, and dev ops tools.

Requirements:

• 4+ years of total Salesforce development experience (CRM, Service, Sales, Experience Cloud, etc.) working with Lightning Web Components, Apex, Controllers & Triggers, Web Services, Flows , etc.
• 2+ years of either Experience Cloud (partner / customer portal, etc.) or B2B Commerce (Lightning) development.
• Expert in understanding the Salesforce data model (Products, Price Books, Accounts & Contacts), how to extend them, and appropriate use of custom objects.
• Expert in integrating Salesforce with external applications through the use of external APIs (REST, SOAP, XML) , middleware (MuleSoft, Boomi, etc.), or leveraging native Salesforce APIs.
• Experience implementing and integrating Salesforce app exchange products.
• Experience using Salesforce data tools (Data Loader, Excel Connector, DemandTools)
• Very good level of English, both verbal and written.
• Effective communication skills to gather requirements, deliver design requirements, and update teams.

Preferred Skills:

• Experience with Salesforce B2B Commerce, CMS, and other Salesforce Clouds (e.g., Service, Sales, etc.)
• Salesforce Certified Platform Administrator/Developer I/II certifications.
• Experience implementing common eCommerce integrations such as payment, tax, inventory, shipping methods, address validation, order status, etc.

ITTConnect is seeking a Salesforce B2B Commerce Cloud Developer for a position with a client that is a leader in Salesforce consulting, digital transformation, and technology, based in the United States.

Job location: Remote anywhere in Brazil.

As a member of the Global Services team, the Salesforce B2B Commerce / Experience Cloud Developer will be responsible for development of high-performance, enterprise-level Salesforce solutions, with a focus on B2B Commerce and Experience Cloud.

Responsibilities:

• Perform support and development activities for applications/projects assigned.
• Develop custom applications using Apex, Lightning Web Components (with Lightning Web Runtime) JavaScript, HTML, CSS, as needed; as well as declarative tools: flows, process builders, etc.
• Integrate Experience Cloud / B2B Commerce to ERP or OMS systems using common eCommerce integrations such as payment, tax, inventory, invoices, and order history.
• Research Salesforce capabilities as needed to satisfy business requirements.
• Create clean, modular, re-usable, and well-documented code.
• Write and perform unit testing.
• Author and Maintain System Configuration Documentation
• Collaborate with a development team using Jira, Slack, source code management, and dev ops tools.

Requirements:

• 4+ years of total Salesforce development experience (CRM, Service, Sales, Experience Cloud, etc.) working with Lightning Web Components, Apex, Controllers & Triggers, Web Services, Flows , etc.
• 2+ years of either Experience Cloud (partner / customer portal, etc.) or B2B Commerce (Lightning) development.
• Expert in understanding the Salesforce data model (Products, Price Books, Accounts & Contacts), how to extend them, and appropriate use of custom objects.
• Expert in integrating Salesforce with external applications through the use of external APIs (REST, SOAP, XML) , middleware (MuleSoft, Boomi, etc.), or leveraging native Salesforce APIs.
• Experience implementing and integrating Salesforce app exchange products.
• Experience using Salesforce data tools (Data Loader, Excel Connector, DemandTools)
• Very good level of English, both verbal and written.
• Effective communication skills to gather requirements, deliver design requirements, and update teams.

Preferred Skills:

• Experience with Salesforce B2B Commerce, CMS, and other Salesforce Clouds (e.g., Service, Sales, etc.)
• Salesforce Certified Platform Administrator/Developer I/II certifications.
• Experience implementing common eCommerce integrations such as payment, tax, inventory, shipping methods, address validation, order status, etc.