115 Empregos para Call contact center - Porto Alegre

Join the nation's leading interaction company and be part of the best team of Support, Customer Service, and Sales Specialists

We are looking for talented Technical Support Specialists with a commercial focus to join our team in Bogotá, Colombia. If you are a proactive person with technical and sales skills, this is your opportunity

What do we need?

Previous experience as a Customer Service Specialist in BPO or sales.

Excellent commercial capabilities.

Ability to work in a dynamic environment and handle multiple projects simultaneously.

Excellent communication and interpersonal skills.

B2 level of English and C2 level of Portuguese.

Availability to relocate to Bogotá, Colombia.

Minimum of 2 years of experience in related roles.

If you are Brazilian, we also offer attractive relocation options for you

What do we offer?

Permanent contract.

Relocation package (tickets to Bogotá, housing bonus, and more).

40-hour work week with 2 days off.

Up to 30% extra in performance-based bonuses.

Career plan within the company.

Supplemental health insurance.

Free snacks in the office.

Benefits for referring your most talented friends.

Competitive salary.

If you are a creative, proactive person with a passion for providing excellent experiences, we want to meet you

As Betsson continues to grow across Latin America, we are looking for a
Customer Service Agent
to join us in Brazil.

The Wow
You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless

We want you to excel in the following

• Request, review and store Customer documents in accordance with market regulations.
• Verify customer documents in accordance with market regulations.
• Performing checks on customers and requesting the relevant KYC documents in compliance with any regulatory governing bodies and based on determined customer risk level.
• Analyse and monitor suspicious transactions and accounts and reports according to procedures and adapt a risk based approach to each case analysed.
• Implementing of regulatory and operational risk control standards as guided by our licensing bodies.
• Recognise subtle patterns of fraudulent activity and communicate them to the team.
• Help both Spanish and English speaking customers via e-mail, chat and telephone.
• Translate promotional texts and/or customer surveys in your local language .
• Follow company policies and practices regarding player safety, protection and responsible gaming.

What's in it for me?
Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite

You're good at

• Strong numerical skills, analytical mind with the ability to pay attention to details.
• Ability to work closely with other departments and is a team player.
• High level of communication in
  Portuguese and English
• Ability to learn new technology/systems/applications quickly
• Ability to work on own initiative, with tight deadlines
• Balanced between business needs vs legal needs
• Ability to assess risk and how to mitigate it
• Willingness
  to work on shift rotation even on weekends.

Extra Awesome

• Previous iGaming experience

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone We recognise it may not be for the faint-hearted, but if you're a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you'll fit right in.

Challenge accepted?

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At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.

Overview:
(insert 2-3 sentences summarizing the position)

This position provides essential support to internal operations and customer-facing activities, ensuring smooth administrative and technical processes. The role involves handling documentation, assisting with projects, and providing on-site support for videoconferencing systems, contributing to the overall efficiency of service delivery.

Responsibilities

• Issuing and receiving invoices in accordance with company procedures.
• Performing SAP operations for administrative and financial tasks.
• Providing on-site assistance with videoconferencing equipment in Sapucaia do Sul.
• Supporting internal projects and coordinating with relevant stakeholders.
• Executing general administrative duties, including document management and scheduling.
• Assisting in the preparation of reports and presentations.
• Ensuring compliance with internal policies and procedures.
• Collaborating with cross-functional teams to resolve service-related issues.
• Maintaining accurate records and documentation.
• Performing other activities relevant to the role and delegated by Gerdau.

Requirements

• Proven experience in administrative or customer service roles.
• Familiarity with SAP systems and operations.
• Basic understanding of invoicing and financial documentation.
• Ability to provide technical support for videoconferencing equipment.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proactive attitude and problem-solving mindset.
• Availability for on-site support in Sapucaia do Sul.
• Attention to detail and commitment to quality.
• Ability to work independently and as part of a team.

Additional Skills (Advantageous)

• Knowledge of Yealink video conferencing equipment.
• Advanced SAP proficiency.
• Technical troubleshooting skills.

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment.
Diversity makes sense for us, for our customers and for our future. We value different
perspectives, skills and experiences, and welcome applications from all sections of the community.

ATRIBUIÇÕES: Atendimento ao cliente por telefone e de mais atividades. REQUISITOS: Escolaridade- 1º ano do segundo . ESCOLARIDADE: Ensino Médio JORNADA: A COMBINAR BENEFÍCIOS: V.R / V.T Vaga aberta e verificada pelo portal Buscar Vagas em parceria com o site Divulga Vagas Brasil.

Ensino Médio

ATRIBUIÇÕES: Atribuições: Vendas e consultoria por telefone/presencial de crédito consignado, seguros e produtos financeiros, prospecção de clientes, tarefas administrativas e demais rotinas pertinentes à função. REQUISITOS: Requisitos: Experiência em atendimento ao cliente, cobrança/SAC/ retenção e/ou vendas por telefone/presencial, bons conhecimentos em informática, perfil pró ativo, ensino médio completo. ESCOLARIDADE: Ensino Médio JORNADA: Jornada de Trabalho: Das 9 às 18:48 de segunda a sexta-feira. BENEFÍCIOS: Salário de R$ 1.161,00 + premiações. Benefícios: VT + VR R$ 22,00. Vaga aberta e verificada pelo portal Buscar Vagas em parceria com o site Divulga Vagas Brasil.

Ensino Médio

ATRIBUIÇÕES: Atribuições: Vendas de serviços para clientes de todo o Brasil. REQUISITOS: Requisitos: Ensino Médio completo; Experiência em Telemarketing de 6 meses. ESCOLARIDADE: Ensino Médio JORNADA: Jornada de Trabalho: De segunda a sexta-feira das 14h50min às 21h10min e TODOS os sábados das 10h às 16h20min. BENEFÍCIOS: Salário de R$ 1.434,OO + Comissão. Benefícios: VR + VA +Unimed + Aux Creche + Cesta Básica (Assiduidade) + Seguro De Vida. Observações: Colocar whatsapp no currículo. Vaga aberta e verificada pelo portal Buscar Vagas em parceria com o site Divulga Vagas Brasil.

Ensino Médio

ATRIBUIÇÕES: Atribuições: Captação de clientes por telefone; Vendas internas/externas; Presença em eventos; REQUISITOS: Requisitos: Maior de 18 anos; Ensino médio completo; Boa comunicação; Vontade de crescer junto a empresa. ESCOLARIDADE: Ensino Médio JORNADA: Horário a combinar BENEFÍCIOS: Salário a combinar. Benefícios: Oferecemos curso para entrar no mercado de trabalho (TT). Vaga aberta e verificada pelo portal Buscar Vagas em parceria com o site Divulga Vagas Brasil.

Ensino Médio

ATRIBUIÇÕES: Preenchimento de relatórios; Subir mailing discador e ações eletrônicas; Criação de textos e teste para melhor adesão; Importação de arquivos e acompanhamento de resultado. REQUISITOS: Experiência com planejamento e/ou control em call center; Vivência com planilha de Excel. ESCOLARIDADE: Ensino Médio JORNADA: Segunda a sexta das 08:00 às 17:00; Sábados das 08:00 às 14:00. BENEFÍCIOS: VT VR Vaga aberta e verificada pelo portal Buscar Vagas em parceria com o site Divulga Vagas Brasil.

Ensino Médio

ATRIBUIÇÕES: Atribuições: Vendas de serviços por telefone. REQUISITOS: Requisitos: Ensino Médio Completo; Disponibilidade de horário. ESCOLARIDADE: Ensino Médio JORNADA: Jornada de Trabalho: De segunda a sexta das 14h50min às 21h10min e TODOS os sábados das 10h às 16h20min. BENEFÍCIOS: Salário de R$ 1666,00 + comissões. Benefícios: Vale Alimentação + Vale refeição + Unimed+ Aux Creche+ Prêmio Assiduidade + Vale Transporte. Vaga aberta e verificada pelo portal Buscar Vagas em parceria com o site Divulga Vagas Brasil.

Ensino Médio