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JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

The Customer Service is the primary contact for any customer. The CS is responsible for intercepting shipping orders, keying orders into system, conducting follow-up to requestors/ customers/foreign JAS offices. The CS is responsible for all communication between the various departments within the company and its customers in order to solve and support in operational duties, ensuring to growth of volumes and GP and cross selling initiatives. This position requires a high degree of quantifiable and qualifiable results with regard to accurate, complete and timely response to internal and external reporting.

ESSENTIAL FUNCTIONS:

• Processes orders for shipment received from customer or foreign JAS offices.
• Compiles sorts and verifies accuracy of data to be entered.
• Examines records such as bills of lading and related documents of shipments and informs customer of unit prices, shipping dates, anticipated delays and any additional information needed by customer.
• Submit into the system total cost for customer, records or files copy of orders received as requested.
• Drive better overall sales and marketing intelligence/insight into their target assigned.
• Acquire new traffics import, export, and additionally local services; post landing, customs clearance and spot business opportunities.
• Drive new revenue streams through better execution on of their marketing & lead generation campaigns and programs into the target assigned
• Take marketing operational costs out of their business, thus, driving better marketing ROI. Confers with operations clerk to expedite or trace missing or delayed shipments.
• Compiles statistics and prepares accuracy data or M&S about their target.
• Investigates overdue and damaged shipments or shortages in shipments for customers and/or air and ocean carriers.
• Analyzes complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation, updating customers on a timely basis.
• Provides back up support for all accounts included in their target.
  
  

• Computer skills including Microsoft Office suite, Excel and operational system (C1, forward, etc.).
• Good written and verbal skills
• Detail oriented, able to multitask and meet deadlines
• Self-motivated, able to work in a team and independently
• Cross selling capabilities
• Customer orientated
• Follow-up on pending issues and orders
• Able to effectively solve problems
• Able to establish priorities and multi task
• English advanced.
  
  

• A minimum of 2 (two) years’ experience in operations.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Transportation, Logistics, Supply Chain and Storage

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Atuar na área de Customer Success, com foco na excelência no relacionamento com os clientes do escritório contábil. Principal missão será garantir uma jornada fluida e satisfatória, desde o onboarding inicial até o acompanhamento contínuo das entregas fiscais, contábeis e trabalhistas. Responsável por realizar reuniões periódicas com os clientes, monitorar indicadores de sucesso, antecipar dúvidas e atuar como elo entre os departamentos internos e a carteira sob sua gestão. Experiência prévia em atendimento ao cliente

Conhecimento básico em contabilidade

Habilidade de comunicação verbal e escrita

Formação em Administração, Contabilidade ou áreas relacionadas

Experiência em sistemas de gestão

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Customer Service Engineer

Job Responsibilities:

1. Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
2. Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
3. Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
4. Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
5. Other tasks assigned by supervisors.

Qualification Requirements:

1. Technical associate’s degree or above;
2. Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Good IT, Microsoft Office and Networking Infrastructure skills;
3. Have the ability to find and troubleshoot faults in the field;
4. Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;
5. A flexible approach to work, travel and unsociable hours;
6. Valid driving license and good driving record.

Key Competences:

1. System installation
2. System configuration and debugging
3. Troubleshooting
4. Replacement of spare parts
5. On-site training

At InsurePlus, we are dedicated to serving our clients and communities with unwavering commitment by providing integrity-driven and client-focused insurance solutions. Our mission is rooted in the highest ethical standards and transparency. We prioritize the financial well-being of our clients and maintain a healthy work/life balance for our team. Beyond selling policies, we build lasting relationships and actively contribute to the well-being of the communities we serve through partnerships and initiatives. Continuous learning and growth are core to our ethos.

This is a full-time remote role for a Customer Service Representative. The role involves delivering exceptional customer support, addressing inquiries, resolving issues, and ensuring customer satisfaction and experience. The representative will also be responsible for maintaining precise records of customer interactions and providing prompt responses through various communication channels such as phone, email, and chat.

• Experience in Customer Service, Customer Support, and Customer Satisfaction
• Ability to enhance Customer Experience and address customer needs effectively
• Strong problem-solving skills and ability to resolve customer issues promptly
• Excellent communication and interpersonal skills
• Ability to work independently and remotely
• Proficiency in using customer service software and tools
• High school diploma or equivalent; a college degree is a plus

Overview

Job Title: Bilingual English-Portuguese Remote Customer Service Representative

Company: Callnovo Inc.

Location: Remote

• Provide exceptional customer service to English and Portuguese-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to e-commerce platforms and security products.
• Troubleshoot and resolve technical support issues efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer experience and satisfaction.

• Fluent in both English and Portuguese.
• Proven experience working on e-commerce platforms.
• Technical support experience in security products is highly desirable.
• Strong problem-solving skills and ability to learn quickly.
• High level of stability and reliability in a remote work setting.

Job Type: Full-time

Pay: R$4,000.00 - R$5,500.00 per month

• How many years of call center experience do you have?
• How many years of technical support experience do you have?
• How many years of technical support experience do you have with security products?
• How many years of experience do you have working with e-commerce platforms?
• What is your level of proficiency in English?
• What is your current employment status? How soon can you start working with us?

Overview

Beckman Coulter Life Sciences, a Danaher operating company, works to accelerate life sciences, diagnostics and biotechnology by delivering innovations at the speed of life. Our team comprises 3,300+ global colleagues, many of whom come from the laboratory, and we partner in time to advance human health for tomorrow. We offer flexible, remote working arrangements for eligible roles where possible and provide a broad array of comprehensive benefits.

Learn about the Danaher Business System which makes everything possible.

Role purpose: The Customer Service Analyst is responsible for interacting with customers to identify needs and determine appropriate action or escalation for further review. This role may provide quotes, process sales orders, document customer complaints, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries.

Location and reporting: Reports to the Latam Sales Operations Manager; part of the Operations Department located in Brazil and will be fully on site.

In this role, you will have the opportunity to:

• Interact with customers to identify needs and determine appropriate action or escalate for further review.
• Provide quotes, process sales orders, document customer complaints, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries.
• Coordinate interactions with sales, technical and logistics teams as needed.

Essential requirements:

• Strong understanding of computer administrative tools (Windows, MS Office).
• Language skills: fluent in Portuguese and Spanish; intermediate English.
• Bachelor’s degree in related areas.

Desirable experience:

• 2+ years of customer service experience.

Benefits and work arrangement: This role may be eligible for remote work arrangements where applicable. This position is also eligible for bonus/incentive pay. For benefits information, please refer to the Danaher Benefits Info.

Role purpose: The Market Development Manager is responsible for developing and implementing marketing plans as part of Beckman Life Sciences market development activities within specific product lines and customer market segments. Work with the Flow Cytometry business unit and Marketing Program Management to translate strategy and product positioning into North America tactical plans (sales and marketing). Gather market intelligence through direct customer contact and the sales organization to support future product line strategy.

Location and reporting: Reports to the Market Development Manager Americas; part of the Flow Cytometry Marketing Department, located in United States and fully remote where allowed.

In this role, you will have the opportunity to:

• Interacts with customers to identify needs and determine appropriate action or escalate for further review.
• Provide quotes, process sales orders, document customer complaints, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries.
• Interacts with sales, technical and logistics teams as needed.

Essential requirements:

• Strong understanding of computer administrative tools (Windows, MS Office).
• Language skills: fluent in Portuguese and Spanish; intermediate English.
• Bachelor’s degree in related areas.

Desirable experience:

• 2+ years of customer service experience.

Beckman Coulter Life Sciences offers comprehensive benefits. This position may be eligible for a remote work arrangement where applicable. This job is also eligible for bonus/incentive pay. For benefits information, refer to Danaher Benefits Info.

Join our winning team and help accelerate the real-life impact of tomorrow’s science and technology. For more information, visit .

1. Supervisionar o processamento de pedidos, garantindo que todos os pedidos sejam alocados e programados para serem faturados e entregues aos clientes.
2. Monitorar o tempo de ciclo dos pedidos, desde a entrada até a entrega.
3. Gestão de multas logísticas pagas a clientes, com foco na análise de causas e redução.
4. Trabalhar em estreita colaboração com as equipes de Logística e Transporte para garantir que as entregas sejam realizadas dentro dos prazos estabelecidos.
5. Resolver ocorrências relacionadas às entregas e ao status dos pedidos de maneira rápida e satisfatória.
6. Fornecer suporte aos clientes internos e externos nas questões relacionadas a pedidos e entregas, garantindo uma comunicação clara e eficiente.
7. Gerenciar o fluxo de logística reversa (retornos e devoluções).
8. Liderar e desenvolver a equipe de Customer Service, com foco no fortalecimento das competências em gestão de pedidos e entregas.
9. Analisar e otimizar os processos de gestão de pedidos e entregas, buscando sempre a eficiência e a melhoria contínua.
10. Colaborar com outras áreas da empresa para alinhar as operações de Customer Service com os objetivos estratégicos da empresa.
11. Analisar dados e indicadores-chave de desempenho (KPIs) relacionados à gestão de pedidos e entregas, usando essas informações para orientar a tomada de decisões.

1. Formação superior em Logística, Administração, Engenharia ou áreas correlatas.
2. Pós-graduação desejável.
3. Inglês avançado.
4. Experiência em gestão de pedidos e entregas, preferencialmente no setor de bens de consumo.
5. Conhecimento em ERPs, especialmente SAP.

Contamos com um programa de benefícios flexíveis em que você poderá personalizar seus benefícios de acordo com seu momento e estilo de vida.

• Assistência Médica;
• Assistência Odontológica;
• Previdência Privada;
• Vale Alimentação;
• Vale Refeição;
• Desconto de Produtos;
• Programa Grãos do Futuro (assistência e licença estendida para famílias gestantes e adotantes).

Nossa declaração de Diversidade, Equidade & Inclusão

Na JDE Peet's, nosso propósito é criar um futuro melhor, no qual servimos, refletimos e abraçamos todos em suas autenticidades. Acreditamos na promoção de uma organização mais diversa, equitativa e inclusiva, em que todos se sintam confortáveis para serem, verdadeiramente, quem são e possam despertar todo o seu potencial.

Como é trabalhar na JDE Peet's?

Somos pessoas unidas pelas possibilidades de chá e café. Na JDE Peet's, nós nos desenvolvemos com a liberdade de buscar oportunidades e de provocar novas ideias para causar grande impacto.

DESPERTE SUAS POSSIBILIDADES!

Overview

Por que trabalhar na Rentcars? Somos a maior plataforma de locação de veículos da América Latina e um dos maiores players mundiais do setor. Desde 2009, conectamos nossos clientes às melhores opções de carros para alugar. Hoje, estamos presentes em mais de 160 países. Somos parceiros das melhores e maiores locadoras, em mais de 5 mil cidades e 20 mil pontos de retirada em todo o mundo. Com sedes em Curitiba (PR) e em Amsterdã, somos globais e focados em excelência e inovação. Também somos Great Place to Work e certificados pelo B-Corp, o que reforça nosso compromisso com sustentabilidade, diversidade e cuidado com nossos Renties – como chamamos nossos colaboradores. Procurando uma oportunidade de se desenvolver e ter uma jornada profissional incrível, com benefícios que se adaptam ao seu estilo de vida? Confira esta oportunidade e acompanhe o processo seletivo.

Acreditamos que o talento se desenvolve com oportunidades. Estamos procurando uma pessoa proativa, curiosa e com vontade de ajudar para se juntar ao nosso time de Customer Service.

• Preenchimento de planilhas com dados para controle de campanhas;
• Atividades de apoio operacional, como providenciar material de apoio para o atendimento;
• Enviar relatório HXH na ausência do control desk.

• Agilidade;
• Proatividade;
• Boa comunicação verbal e escrita;

• Plano de Saúde Unimed (sem mensalidade e com coparticipação);
• Vale-refeição ou alimentação (R$25,00/dia);
• Plano odontológico (Metlife);
• Vale-transporte (desconto de até 3% do salário);
• Seguro de vida.

• Learning Rocks – Soft skills na prática;
• Udemy – Cursos on-line em diversas áreas;
• Keiken – Apoio psicológico e bem-estar;
• Vidalink – Descontos em farmácia;
• Day Off – Folga no seu aniversário;
• Na sede: frutas, café, jogos, espaços de descanso e happy hours.

• Agente de Atendimento ao Cliente - RP 16960
• Agente de Atendimento ao Associado (Banco de Talentos)
• Assistente de Atendimento - Área Bancária
• Atendente – Área de Cuidado ao Consumidor - Electrolux

Requisitos Obrigatórios:

• Ensino superior em andamento ou completo.
• Inglês intermediário.
• Experiência em NVOCC e Agentes de Carga/FFW (Produto Marítimo LCL).

Estamos em busca de um Customer Service para se juntar à nossa equipe Comercial na Filial de Curitiba. Imprescindível a experiência no mercado nacional para integrar nossa equipe e contribuir com o crescimento e desenvolvimento da nossa empresa.

O que esperamos de você:

• Motivação por desafios e desejo de crescimento profissional.
• Compromisso com o desenvolvimento contínuo e aprimoramento.

Principais responsabilidades:

• Responsável pelo atendimento pós-venda, garantindo a eficiência do processo e promovendo a interação entre clientes externos (clientes, agentes e fornecedores) e os departamentos internos, proporcionando um atendimento de excelência, além de assegurar ou superior a rentabilidade conforme previsto na negociação realizada pelo Comercial.
• Atuar na análise e resolução de questões pós-vendas, promovendo a intermediação entre clientes, agentes, fornecedores e departamentos internos, garantindo que todos os envolvidos recebam as informações corretas e que os processos sejam realizados de forma eficiente.
• Ser responsável por análise e tratamento em caso de alterações no processo/dados de carga pós-vendas (atualização de cotações/recálculo, análise/aceite de determinado tipo de carga e ajuste/atualização em sistema);
• Analisar e tratar divergência de valores (divergência de valores no processo de venda que envolva cliente/cotação e/ou agente/invoice e ajuste/atualização em sistema);
• Responsável por organizar e acompanhar a coleta da carga até porto de embarque (transporte rodoviário LTL/dedicado);