679 Empregos para It Infrastructure - Brasil

About CloudWalk:

We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.

This position is 100% on-site. Our office is located in Pinheiros-SP.

We're looking for an IT Support & Infrastructure Analyst who can master the complexity of a modern, hybrid work environment. You’ll be responsible for providing high-quality support to our internal users, maintaining endpoint devices, and managing the foundational technology that powers our workspace — including networks, access systems, and automation tools.

If you're passionate about blending infrastructure, user support, and physical security into a seamless tech experience, this is your arena.

What You'll Be Doing

• Provide technical support to internal users, including hardware and software troubleshooting, system access, and issue resolution across macOS, Windows, and Linux.
• Perform maintenance, configuration, and repair of workstations, peripherals, and mobile devices.
• Configure and maintain enterprise Wi-Fi networks with 802.1X authenticated DHCP, ensuring secure access segregation.
• Monitor network performance, plan for capacity, and proactively troubleshoot connectivity issues.
• Design and maintain structured cabling systems for reliability and future scalability.
• Manage on-site firewall configurations to protect office network perimeters.
• Lead PXE boot and preseed automation for fast and standardized OS deployments.
• Create and maintain golden images for Linux, macOS, and Windows endpoints.
• Integrate automated post-install scripts to ensure compliance and operational readiness.
• Maintain a real-time, centralized IT asset inventory and manage logistics for hardware deployment and retrieval.
• Administer API-integrated smart locks and access control systems.
• Operate and maintain AI-powered security camera systems for personnel detection and incident monitoring.
• Support office printing solutions and display/monitor setups for workstations and meeting rooms.
• Act as initial point of contact for office-related security incidents, coordinating with the Security & Governance team.
• Document processes and maintain a knowledge base for internal use.

What You Need to Succeed

• Strong understanding of enterprise networking, Wi-Fi 802.1X authentication, DHCP management, VLAN segmentation, and firewall configuration.
• Experience providing end-user support and managing a helpdesk-style ticket flow.
• Familiarity with workstation maintenance, hardware repairs, and OS configuration (macOS, Windows, Linux).
• Experience with PXE-based deployments, preseed/kickstart automation, and golden image maintenance.
• Hands-on experience integrating and managing IoT and access control systems via APIs.
• Proven ability to implement and manage comprehensive IT asset inventories and logistics.
• Ability to diagnose and resolve complex hardware, software, and network issues with minimal supervision.
• A proactive attitude towards security in both physical and digital spaces.
• Ability to work closely with cross-functional teams, including Security and HR.
• Excellent organizational and communication skills.

Nice to Have

• Experience with cloud infrastructure management and integration with on-premises systems.
• Background in network security auditing or penetration testing.
• Experience with containerization and virtualization technologies.
• Familiarity with ITIL frameworks and service management principles.

Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments—together.

By applying for this position, your data will be processed as per Cloudwalk's Privacy Policy that you can readhere in Portuguese andhere in English.

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About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You and this Role

We are looking for an experienced IT Infrastructure Manager to lead and grow our talented infrastructure team. Reporting to the Director of IT, you will be instrumental in building a strong team capable of managing Liferay's extensive global infrastructure, with a particular focus on our large-scale Continuous Integration (CI) environment hosted primarily in AWS, alongside significant resources in GCP. You will oversee the management, strategy, and execution of Liferay's cloud (AWS, GCP) and on-premises infrastructure. This role requires a blend of strong technical infrastructure expertise, particularly in cloud environments, and proven leadership capabilities to manage engineers, guide projects, ensure system reliability, and contribute to the overarching IT strategy. You are motivated by the challenge of managing complex, hybrid cloud environments and are passionate about developing your team members.

Key Objectives

• Lead, mentor, build, and direct the Infrastructure team, fostering a collaborative environment and promoting individual growth through performance management and development plans.
• Develop and implement strategies for managing, optimizing, and scaling Liferay's cloud infrastructure, focusing on AWS and GCP environments, especially the CI systems.
• Oversee the design, implementation, and maintenance of reliable, performant, and scalable servers, networks, CI/CD infrastructure, and associated systems.
• Ensure the implementation and effectiveness of monitoring, remote management, and automation tools for infrastructure management across AWS, GCP, and on-premises environments.
• Collaborate with Security, DevOps, Engineering, and other departments to engineer IT solutions, ensuring operational efficiency and adherence to security best practices.
• Manage infrastructure projects, including system migrations, scaling initiatives, and technology upgrades.
• Oversee Business Continuity Planning (BCP) and Disaster Recovery (DR) strategies for infrastructure systems.
• Administer established policies and procedures, contributing to departmental budgeting, strategic planning, and procedural improvements.
• Set performance targets for the team, track progress, and report to senior leadership.

Required Qualifications

• Comprehensive knowledge of IT infrastructure concepts and principles, including extensive experience with both AWS and GCP cloud platforms, virtualization, networking, and server hardware management.
• Proven experience leading, managing, and building an IT infrastructure team, including personnel decisions and performance management.
• Demonstrated experience in developing and executing strategic plans for infrastructure scalability, reliability, and security in cloud environments.
• Experience performing complex tasks related to infrastructure design, implementation, and maintenance.
• Experience with infrastructure automation tools (e.g., Ansible, Terraform) and containerization technologies (e.g., Docker, Kubernetes).
• Excellent communication and interpersonal skills, with the ability to partner with cross-departmental leaders.
• Experience setting performance targets and reporting progress to leadership.

Preferred Qualifications

• Strong experience managing large-scale Continuous Integration (CI/CD) infrastructure and associated tools.
• BS/BA degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Relevant technical certifications (e.g., AWS, GCP, Networking, ITIL) are a plus.
• Strong experience in leading projects

What We Offer

• Salary package w/ competitive benefits according to qualifications and experience
• Opportunities to take responsibility, grow professionally, and Stay Nerdy
• A positive and collaborative work culture
• Check out what employees say about us on Glassdoor
• Working at a leading open-source company

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.

#LI-MM1

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2 weeks ago Be among the first 25 applicants

About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You And This Role

You are motivated to build and maintain robust systems and solutions in cloud and on-premises environments. You will contribute to the full cycle of systems development, including design, build, testing, and delivery, working under general supervision. As a multi-skilled engineer with an understanding of networking, system development, and infrastructure design, you'll play a key part in IT’s solutions. You enjoy collaborating with team members and are keen to develop your skills and contribute to the team's success. You are eager to support the expansion of IT to serve our global company through standardization and resilient systems.

Key Objectives

• Contribute to the design, implementation, and maintenance of high-availability continuous integration (CI) systems and other core infrastructure services, primarily hosted on AWS and GCP.
  
  
• Help ensure that cloud resources and services in AWS and GCP are designed, implemented, and maintained for reliability, performance, and scalability, following best practices.
  
  
• Assist in maintaining and utilizing tools for monitoring, managing, and automating infrastructure within AWS and GCP environments.
  
  
• Troubleshoot and resolve moderately complex issues related to AWS and GCP infrastructure and services
  
  
• May assist in guiding junior team members on tasks related to cloud infrastructure operations in AWS and GCP
  
  

Required Qualifications

• Relevant experience in an IT support environment with technical experience in distributed technologies and systems development, including hands-on experience with cloud platforms.
  
  
• Experience with automation and Infrastructure as Code tools (e.g., Ansible, Terraform, Packer).
  
  
• Strong experience in Linux systems
  
  
• Strong understanding of Linux Containers and Kubernetes
  
  
• Demonstrable experience working with cloud platforms, specifically AWS and GCP.
  
  
• Experience with Business Continuity Planning (BCP), Disaster Recovery (DR) planning and testing
  
  

Preferred Qualifications

• BS/BA degree in Electrical Engineering, Software Engineering, or Computer Science
  
  
• Relevant certifications in AWS or GCP
  
  
• Comfortable working in one or more of the following languages: Go (preferred), Python, NodeJS, Java
  
  
• Experience contributing to IT projects involving cloud migrations or deployments.
  
  
• Experience supporting global IT solutions with a hybrid infrastructure
  
  

What We Offer

• Salary package w/ competitive benefits according to qualifications and experience
  
  
• Opportunities to take responsibility, grow professionally, and Stay Nerdy
  
  
• A positive and collaborative work culture
  
  
• Check out what employees say about us on Glassdoor
  
  
• Working at a leading open-source company
  
  

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy and maternity or membership of a traveling community.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Software Development

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AUXILIAR DE ESTOQUE - PROCURA-SE PROFISSIONAL ASSISTENTE FISCAL - CADASTRE-SE PARA A VAGA GERENTE DE RESTAURANTE - PROCURA-SE PROFISSIONAL

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IT Infrastructure Senior Analyst - Network

Join to apply for the IT Infrastructure Senior Analyst - Network role at Whirlpool Corporation

IT Infrastructure Senior Analyst - Network

2 weeks ago Be among the first 25 applicants

Join to apply for the IT Infrastructure Senior Analyst - Network role at Whirlpool Corporation

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ID da Requisição: 67399

SOBRE A WHIRLPOOL CORPORATION

Whirlpool Corporation (NYSE: WHR) é uma empresa líder em eletrodomésticos para cozinha e lavanderia, em constante busca por melhorar a vida em casa e inspirar gerações com nossas marcas. A empresa está impulsionando inovações significativas para atender às crescentes necessidades dos consumidores, por meio do portfólio de marcas icônicas, incluindo Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul e InSinkErator. Em 2023, a empresa registrou aproximadamente US$ 19 bilhões em vendas anuais, 59.000 colaboradores e 55 centros de pesquisa de tecnologia e fabricação. Informações adicionais sobre a empresa podem ser encontradas em WhirlpoolCorp.com.

The team you will be part of

We are looking for an Infrastructure Analyst, that will be responsible for IT network operations, that includes maintaining and developing all network elements and coordination of the vendor’s support. This position reports to IT Infrastructure Manager and will be also responsible for managing the infrastructure of server rooms at plants and offices.

This Role In Summary

As an Infrastructure Analyst you will be responsible to ensure availability, reliability, security and scalability of the network, establishing controls and monitoring capabilities. Measure network operations performance against the set KPIs and take corrective actions to meet them. Participate on RCAs of issues and ensure that documentations and fixes are applied. Have an enthusiastic, go-for-it attitude to take ownership to solve issues. Be collaborative with IT teams and Business stakeholders to understand the changes that impact network and troubleshooting issues.

Your Responsibilities Will Include

• Communicate with business and IT stakeholders for the network themes.
• Ensure maintenance and optimization of network infrastructure (LAN, WAN, Wi-Fi, and Data Center), maintaining high availability, performance, and security.
• Conduct and lead specialized technical teams (e.g., Metmox, Move, Liberato), ensuring control over critical Data Center infrastructure.
• Lead network infrastructure projects and ensure proper reporting of progress and results.
• Plan, communicate and support critical infrastructure changes.
• Maintain Network Life Cycle Management, keeping up-to-date inventory and documentation of all network assets.
• Manage vendors and its service levels, including telecommunications, cabling contracts and network related services, ensuring KPIs according to SLAs.
• Oversee and optimize network infrastructure costs, ensuring cost efficiency.
• Conduct procurement processes for network-related services and assets, including technical assessment of vendor proposals and supporting the Procurement team in commercial analysis.
  
  

Minimum Requirements

• Bachelor’s degree in Information Technology, Computer Engineering, or related fields.
• Exp: 5 years in IT with 3+ years of experience in Network role, including practical experience with troubleshooting LAN/WAN networks and Data Center environments.
• Expertise of Cisco network equipment (routing/switching), Firewalls (Palo Alto desirable), SD-WAN (Velocloud Edge desirable), and Corporate Wi-Fi (Juniper Mist desirable).
• Proficient in ITSM processes (Incident, Change and Problem Management).
• Proficient in ServiceNow to attend and perform day-to-day activities.
• Ability to collaborate and communicate with technical teams and leaderships.
• Analytical skills for interpreting data and supporting report generation.
• Advanced proficiency in English for reading, writing, and conversation.
• Experience in coordinating third-party technical support.
• Experience in leading infrastructure projects.
  
  

Preferred Skills And Experiences

• Certified Network Administration for CISCO.
• Experience in usage of monitoring tools Eg. DataDog, Prometheus, Grafana, AppDynamics.
  
  

What We Offer

_One day of home office per week;

_Flexible schedule

_"No dress code".

_Gympass;

_Transportation voucher, Shuttle buses or Free parking at the company;

_Food voucher;

_Meal on site;

_Benefits such as payment-deducted or social loans, health plan, dental plan, life insurance, and private pension plan compatible with the market;

_Employee Support Program, with 24-hour assistance from legal, social, financial, social workers, and psychologists;

_Daycare assistance or Nursery at the company;

_Services available on-site: beauty and aesthetics salon, internal bank agency, laundry, cafeteria, restaurant, and lactation room;

_Two weeks of remote work from anywhere; (Only AW)

_After 5 years with the company, eligible employees can take four weeks of paid leave;

_Discount on products through Compra Certa.

_Discount on insurance (pet, auto, home, bike, travel, and more)

_Extended maternity/paternity leave

Learn more at Additional Information

This position is located in São Paulo, Brazil, about 15 minutes away from Sacomã Metro station on the Green Line. Here is where our Spare Parts Distribution Center and the Administrative Headquarters of the following departments are concentrated:Compra Certa (e-commerce), Technology, Customer Service, Logistics, Controllership, Treasury, Tax, Legal, Human Resources, Communication, Supplies, and Digital.

Conecte-se conosco e saiba mais sobre a Whirlpool Corporation

Veja como é trabalhar na Whirlpool visitando o site Whirlpool Careers. Informações adicionais sobre a empresa podem ser encontradas no Facebook, Twitter, LinkedIn, Instagram e YouTube.

Na Whirlpool Corporation, valorizamos e celebramos a diversidade. A Whirlpool Corporation está comprometida com oportunidades iguais de emprego e proíbe qualquer discriminação com base em raça ou etnia, religião, sexo, gravidez, expressão ou identidade de gênero, orientação sexual, idade, deficência física ou intelectual ou qualquer outra condição protegida por lei.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Manufacturing

Referrals increase your chances of interviewing at Whirlpool Corporation by 2x

Sign in to set job alerts for “Senior Information Technology System Analyst” roles.

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**ID da Requisição:** 67399
SOBRE A WHIRLPOOL CORPORATION
Whirlpool Corporation (NYSE: WHR) é uma empresa líder em eletrodomésticos para cozinha e lavanderia, em constante busca por melhorar a vida em casa e inspirar gerações com nossas marcas. A empresa está impulsionando inovações significativas para atender às crescentes necessidades dos consumidores, por meio do portfólio de marcas icônicas, incluindo Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul e InSinkErator. Em 2023, a empresa registrou aproximadamente US$ 19 bilhões em vendas anuais, 59.000 colaboradores e 55 centros de pesquisa de tecnologia e fabricação. Informações adicionais sobre a empresa podem ser encontradas em WhirlpoolCorp.com.
**The team you will be part of**
**We are looking for an Infrastructure Analyst, that will be responsible for IT network operations, that includes maintaining and developing all network elements and coordination of the vendor's support. This position reports to IT Infrastructure Manager and will be also responsible for managing the infrastructure of server rooms at plants and offices.**
**This role in summary**
**As an Infrastructure Analyst you will be responsible to ensure availability, reliability, security and scalability of the network, establishing controls and monitoring capabilities. Measure network operations performance against the set KPIs and take corrective actions to meet them. Participate on RCAs of issues and ensure that documentations and fixes are applied. Have an enthusiastic, go-for-it attitude to take ownership to solve issues. Be collaborative with IT teams and Business stakeholders to understand the changes that impact network and troubleshooting issues.**
**Your responsibilities will include**
+ **Communicate with business and IT stakeholders for the network themes.**
+ **Ensure maintenance and optimization of network infrastructure (LAN, WAN, Wi-Fi, and Data Center), maintaining high availability, performance, and security.**
+ **Conduct and lead specialized technical teams (e.g., Metmox, Move, Liberato), ensuring control over critical Data Center infrastructure.**
+ **Lead network infrastructure projects and ensure proper reporting of progress and results.**
+ **Plan, communicate and support critical infrastructure changes.**
+ **Maintain Network Life Cycle Management, keeping up-to-date inventory and documentation of all network assets.**
+ **Manage vendors and its service levels, including telecommunications, cabling contracts and network related services, ensuring KPIs according to SLAs.**
+ **Oversee and optimize network infrastructure costs, ensuring cost efficiency.**
+ **Conduct procurement processes for network-related services and assets, including technical assessment of vendor proposals and supporting the Procurement team in commercial analysis.**
**Minimum requirements**
+ **Bachelor's degree in Information Technology, Computer Engineering, or related fields.**
+ **Exp: 5 years in IT with 3+ years of experience in Network role, including practical experience with troubleshooting LAN/WAN networks and Data Center environments.**
+ **Expertise of Cisco network equipment (routing/switching), Firewalls (Palo Alto desirable), SD-WAN (Velocloud Edge desirable), and Corporate Wi-Fi (Juniper Mist desirable).**
+ **Proficient in ITSM processes (Incident, Change and Problem Management).**
+ **Proficient in ServiceNow to attend and perform day-to-day activities.**
+ **Ability to collaborate and communicate with technical teams and leaderships.**
+ **Analytical skills for interpreting data and supporting report generation.**
+ **Advanced proficiency in English for reading, writing, and conversation.**
+ **Experience in coordinating third-party technical support.**
+ **Experience in leading infrastructure projects.**
**Preferred skills and experiences**
+ **Certified Network Administration for CISCO.**
+ **Experience in usage of monitoring tools Eg. DataDog, Prometheus, Grafana, AppDynamics.**
**What we offer**
**_One day of home office per week;**
**_Flexible schedule**
**_"No dress code".**
**_Gympass;**
**_Transportation voucher, Shuttle buses or Free parking at the company;**
**_Food voucher;**
**_Meal on site;**
**_Benefits such as payment-deducted or social loans, health plan, dental plan, life insurance, and private pension plan compatible with the market;**
**_Employee Support Program, with 24-hour assistance from legal, social, financial, social workers, and psychologists;**
**_Daycare assistance or Nursery at the company;**
**_Services available on-site: beauty and aesthetics salon, internal bank agency, laundry, cafeteria, restaurant, and lactation room;**
**_Two weeks of remote work from anywhere; (Only AW)**
**_After 5 years with the company, eligible employees can take four weeks of paid leave;**
**_Discount on products through Compra Certa.**
**_Discount on insurance (pet, auto, home, bike, travel, and more)**
**_Extended maternity/paternity leave**
**Learn more at information**
**This position is located in São Paulo, Brazil, about 15 minutes away from Sacomã Metro station on the Green Line. Here is where our Spare Parts Distribution Center and the Administrative Headquarters of the following departments are concentrated:Compra Certa (e-commerce), Technology, Customer Service, Logistics, Controllership, Treasury, Tax, Legal, Human Resources, Communication, Supplies, and Digital.**
**Conecte-se conosco e saiba mais sobre a Whirlpool Corporation**
Veja como é trabalhar na Whirlpool visitando o site Whirlpool Careers ( . Informações adicionais sobre a empresa podem ser encontradas no Facebook ( , Twitter ( , LinkedIn ( , Instagram ( e YouTube ( .
Na Whirlpool Corporation, valorizamos e celebramos a diversidade. A Whirlpool Corporation está comprometida com oportunidades iguais de emprego e proíbe qualquer discriminação com base em raça ou etnia, religião, sexo, gravidez, expressão ou identidade de gênero, orientação sexual, idade, deficência física ou intelectual ou qualquer outra condição protegida por lei.

Join to apply for the IT INFRASTRUCTURE TEAM LEAD | Presencial - Salvador/BA role at Solutis Tecnologias

3 days ago Be among the first 25 applicants

Join to apply for the IT INFRASTRUCTURE TEAM LEAD | Presencial - Salvador/BA role at Solutis Tecnologias

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Estamos com a posição de IT INFRASTRUCTURE TEAM LEAD que envolve criatividade, proatividade, desenvolvimento ágil e que permite compartilhamento constante de conhecimentos. Somos um mundo plural, que promove um ambiente descontraído de verdade, flexível e focado no desenvolvimento humano e profissional para que você possa exercer a sua singularidade.

Descrição da função / Atividades / Requisitos

Atuação estratégica para nos resultados e entregas. Garantia do cumprimento dos acordos de serviços e objetivos definidos no contrato. Acompanhamento do time para evolução técnica dos liderados e qualidade do ambiente de trabalho.

Competencias Iniciais /Requisitos

Experiencia na gestão de times em operações multidisciplinares, tais como, banco de dados, segurança, servidores/armazenamento, redes de dados, middleware, DEVOPS, Contêineres e Cloud. Capacidade de comunicação oral e escrita. Iniciativa e atitude. Teamworking.

Responsabilidades

Gestão de times de Projetos de arquitetura e/ou Sustentação de ambiente tecnológico, gestão salas de crises e de definições de tecnologias, condução do time na busca pela causa-raiz de problemas complexos, no planejamento de mudanças, definições de processos e políticas, assessment de ambientes. Introdução de novas tecnologias ao time

About The Company

A Solutis é Digital!

Somos apaixonados por tecnologia e esse valor está presente em nossas ações e proposta de trabalho. Ambiente descontraído e criativo, horário flexível, possibilidade de trabalho home office, eventos e programas internos com games. Isso faz parte do nosso dia-a-dia.

Engajamento, busca intensa por conhecimento, empatia e criatividade são a nossa receita para cultivar e colher, sempre, o melhor resultado tecnológico.

Essa é a Solutis, flexível, acolhedora, inquieta, amante da tecnologia e de tudo que ela nos proporciona de mais incrível.

Para essa oportunidade, oferecemos Benefícios que fazem a diferença!

Vale Refeição ou Alimentação (Alelo): Escolha como aproveitar!

Auxílio Home Office: Um suporte proporcional aos dias remotos.

Assistência Médica e Odontológica SulAmérica: Cuidamos da sua saúde!

Seguro de Vida: Segurança para você e sua família.

Parcerias Exclusivas: Descontos em cursos de idiomas, educação, livrarias, restaurantes e muito mais!

Wellhub: Bem-estar em primeiro lugar.

Allya: Benefícios e descontos em um só lugar.

Day Off: Porque todo mundo merece uma folga especial.

Premiação por Indicações: Indique talentos e seja recompensado!

Inside Out: Quarta-feira de troca de conhecimento e muito networking.

Oportunidade de Crescimento: Construa sua trajetória com a gente!

Venha fazer parte de um time que valoriza você e suas conquistas!

Venha fazer parte de um time que valoriza você e suas conquistas!

Venha fazer parte do nosso time!

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

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Scientific System Administrator - Remote - Latin America

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Working at Freudenberg: We will wow your world!

Responsibilities:

Implementation and Transition
• Executes and manages the implementation of new or changed IT services, ensuring smooth transition into operations, coordination with stakeholders, and adherence to defined standards and timelines.
Operation
• Manages daily operational activities, ensuring stable, secure, and efficient running of the assigned IT service(s), proactively resolving issues and optimizing operational processes.
Continuous Improvement
• Identifies, recommends, and implements improvements to enhance service quality, reliability, and efficiency. Actively drives continuous improvement initiatives within the assigned services.
Knowledge Management and Documentation
• Ensures comprehensive, accurate, and up-to-date documentation of service processes, configurations, and relevant knowledge articles. Facilitates knowledge sharing across stakeholders.

Project Management
• Executes tasks and responsibilities within service-related projects, ensuring effective project delivery, alignment with project goals, and adherence to defined standards, methodologies, and timelines.
Cost & Financial Management
• Supports the financial management of the service(s), providing information and analysis related to cost control and budget adherence, as required by responsible stakeholders.
Information and Escalation
• Supports escalation management by providing technical expertise and assistance for service-related issues, helping ensure timely resolution and clear communication.
Security Management
• Actively supports adherence to security standards and policies within service operations, ensuring compliance with organizational security guidelines.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience, combined with several years of relevant work experience.
• 3 years of experience in managing or supporting Service Desk activities, Workplace Life Cycle, Client Configuration, Mobile Device and / or Client Access & Policy services.
• Proficiency in IT FrontEnd Services, processes and tools.
• Strong understanding of ITIL processes.
• Excellent communication and stakeholder management skills.
• Analytical and problem-solving abilities.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Klüber Lubrication Lubrificantes Especiais Ltda. #J-18808-Ljbffr

Join to apply for the IT Support role at ROGII Latin America

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Get ready to buckle up and meet the powerhouse that's revolutionizing the Oil & Gas industry – ROGII!

We're a dynamic team of tech enthusiasts who are not afraid to take risks and bring innovation to the forefront with our comprehensive software solutions. Here at ROGII, we’re all about optimizing well operations and streamlining workflows for clients all over the world. And we’ve been smashing that goal out of the park with products that have been adopted by over 350 clients worldwide! But hey, we're not your average team. We're made up of ROGII Stars – creative, out-of-the-box thinkers who are always developing and improving our products with our users in mind, and you can find us all around the world. With each new day, we're pushing the boundaries of what's possible in our industry and having a blast while we do it.

Now, here's your chance to join our team and help us continue being the unparalleled leader in our field. Join the revolution and let us help you lead the digital transformation for the Oil & Gas industry. We're seeking our next ROGII Star who can help us scale towards that goal.

Let's ROGII and lead the digital transformation for the Oil & Gas industry together! Are you ready to embrace the future with us?

About the role

Job Type: On-site | Full-time

Responsibilities

- Provide first- and second-level technical support for hardware, software, and network-related issues

- Set up and maintain workstations, laptops, printers, and other IT equipment

- Troubleshoot connectivity problems and escalate when necessary

- Install and configure operating systems, applications, and updates

- Manage user accounts and permissions across relevant platforms

- Collaborate with fellow IT team members to support infrastructure initiatives

- Document technical issues and resolutions to contribute to internal knowledge sharing

-Deliver outstanding customer service through clear communication and effective problem-solving

Qualifications

- Minimum 2 years of experience in IT support or help desk roles

- Strong knowledge of Windows 10-11, Windows Server 2016-2019 (AD, DNS, DHCP), MacOS, Linux, Microsoft Office

- Familiarity with network troubleshooting and remote access tools

-Knowledge of working with networking equipment from Mikrotik, Zyxel, and HP

- Basic understanding of IT security best practices

- Excellent communication skills in Spanish and English; knowledge of Russian is a plus

- Highly organized, proactive, and capable of managing multiple priorities simultaneously

At ROGII, we value diversity and are committed to creating an inclusive environment for all employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are passionate about customer service and want to be part of a dynamic team that is revolutionizing the Oil & Gas industry, we encourage you to apply for this exciting opportunity.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology, Customer Service, and Project Management
• Industries Oil and Gas, IT Services and IT Consulting, and Software Development

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Descrição do trabalho do analista de suporte

Oferece suporte principalmente a aplicativos internos/de fornecedores (OnPrem/Cloud) para clientes internos globalmente. Realiza solução de problemas, análise de causa raiz, responde a perguntas por e-mail, chat ou chamadas, trabalha com usuários finais para garantir que nossos aplicativos atendam às suas necessidades e implementa novos requisitos de negócios, ao mesmo tempo em que auxilia em novos projetos e iniciativas.

Tarefas e responsabilidades específicas

1. Trabalha no backlog priorizado de solicitações do usuário.
2. Soluciona problemas, realiza análise de causa raiz e aplica correções de bugs.
3. Trabalha com clientes internos para reunir requisitos e implementar alterações de configuração, dando suporte ao desenvolvimento e testes de unidade/usuário.
4. Melhoria contínua da documentação e manutenção do conhecimento.
5. Suporte e colaboração de aplicativos com o fornecedor.
6. Implantação, suporte e testes de servidor de API.
7. Manutenção de pipelines (CI/CD).

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