279 Empregos para Client Relations - Brasil

Sales Executive (Fluent English)

Estância Velha, Rio Grande do Sul Bluedot | BPO Solutions

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

Sales Executive (Fluent English) | 100% Remote


At Blue Dot BPO , Brazilian outsourcing company, we connect Brazilian and LATAM talent with top North American clients. Now, were looking for sales professionals ready to take their careers global.


What We Offer

  • R$4,500/month (R$5,000 after 6 months) + USD bonuses
  • 100% remote sell directly to the U.S. market
  • Long-term contract + real career growth opportunities
  • Monday to Friday, 12h21h BRT (aligned with U.S. business hours)


What Youll Do

  • Prospect actively: cold calls, emails, LinkedIn outreach
  • Manage a strong B2B pipeline and qualify leads
  • Respond fast to inbound opportunities
  • Book meetings with U.S. executives and close deals
  • Track activities and KPIs in CRM (HubSpot, Salesforce, etc.)


What Were Looking For

  • 2+ years outbound sales (SDR, BDR, Inside Sales)
  • Fluent English (C1/C2) daily contact with U.S. clients
  • CRM/prospecting tools experience
  • Resilient, charismatic, and motivated by results


Nice to Have

  • Apollo.io, LinkedIn Sales Navigator, autodialers
  • Previous experience with U.S. sales market
  • Consistent record of exceeding outbound targets


Tech Setup

  • 2 monitors | i7 or equivalent | 12GB RAM+
  • High-speed internet | Headset with mic | Quiet office


Work directly with the U.S. market, earn in reais and dollars , and grow your career globally.

Apply now and be part of Blue Dot BPO :

Desculpe, este trabalho não está disponível em sua região

Emprego já não disponível

Esta posição já não está listada no WhatJobs. O empregador pode estar a analisar as candidaturas, preencheu a vaga ou removeu a listagem.

No entanto, temos empregos semelhantes disponíveis para si abaixo.

Senior Client Support Engineer

abler Vagas

Publicado há 8 dias atrás

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

  • O profissional atuará no suporte técnico e na solução de problemas aos clientes;
  • Fornecerá suporte técnico para soluções B2B, preferencialmente para integração de sistemas e serviços de segurança;
  • Orientará os parceiros nos processos de implantação e configuração, assegurando que eles possam seguir a documentação e as melhores práticas. Abordagem orientada a projetos;
  • Atuará como intermediário para explicar os conceitos técnicos as pessoas sem conhecimento técnico, tanto internamente quanto externamente;
  • Dará treinamento aos parceiros no uso do sistema e nas melhores práticas de implantação, garantindo uma integração tranquila;
  • Revisará documentação técnica para torná-la mais acessível aos parceiros e clientes.
#J-18808-Ljbffr
Desculpe, este trabalho não está disponível em sua região

Senior Client Support Engineer

82999-899 Curitiba, Paraná Radartec

Publicado há 10 dias atrás

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

Jornada de Trabalho

Sob demanda inicialmente, podendo ser período integral após alguns meses.

Sobre a Vaga

Buscamos profissional com experiência em atendimento ao cliente no uso de Protocolos de Autenticação e Autorização como: SAML, Auth, OpenID Connect.

Atividades
  • O profissional atuará no suporte técnico e na solução de problemas aos clientes.
  • Fornecerá suporte técnico para soluções B2B, preferencialmente para integração de sistemas e serviços de segurança.
  • Orientará os parceiros nos processos de implantação e configuração, assegurando que eles possam seguir a documentação e as melhores práticas. Abordagem orientada a projetos.
  • Atuará como intermediário para explicar os conceitos técnicos às pessoas sem conhecimento técnico, tanto internamente quanto externamente.
  • Dará treinamento aos parceiros no uso do sistema e nas melhores práticas de implantação, garantindo uma integração tranquila.
  • Revisará documentação técnica para torná-la mais acessível aos parceiros e clientes.
Requisitos e Qualificações
  • Sólido entendimento de SAML, OAuth, OpenID Connect e possivelmente outros padrões de autenticação: apache remote_user,
  • Experiência em integrar e solucionar problemas de APIs REST, como a Graph API;
  • Experiência em soluções e tecnologias de IAM, incluindo Single Sign-On (SSO), Autenticação Multifator (MFA) e controle de acesso baseado em função (RBAC);
  • Familiaridade com MS365, Entra ID, Google Workspace;
  • Sólido entendimento de conceitos básicos de rede (DNS, TCP/IP, firewalls) e práticas de segurança;
  • Capacidade de diagnosticar e resolver problemas de implantação e integração de forma eficiente.

#J-18808-Ljbffr
Desculpe, este trabalho não está disponível em sua região

Senior client support engineer

Pinhais, Paraná Visionnaire Tecnologia S/A

Publicado há 4 dias atrás

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

O profissional atuará no suporte técnico e na solução de problemas aos clientes; Fornecerá suporte técnico para soluções B2B, preferencialmente para integração de sistemas e serviços de segurança;Orientará os parceiros nos processos de implantação e configuração, assegurando que eles possam seguir a documentação e as melhores práticas. Abordagem orientada a projetos;Atuará como intermediário para explicar os conceitos técnicos as pessoas sem conhecimento técnico, tanto internamente quanto externamente;Dará treinamento aos parceiros no uso do sistema e nas melhores práticas de implantação, garantindo uma integração tranquila;Revisará documentação técnica para torná-la mais acessível aos parceiros e clientes.
Desculpe, este trabalho não está disponível em sua região

Global Client Support Specialist

Porto Alegre, Rio Grande do Sul beBeeProfessional

Hoje

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

About the Role:

We are seeking a skilled professional to join our dynamic team in Jundiaí.

The primary responsibility of this role is to assist clients with their inquiries, liaise with suppliers, and manage bookings in alignment with operational standards.

Key objectives include addressing client needs efficiently and effectively, providing accurate and helpful information, and maintaining high standards of service quality and professionalism.

Key Responsibilities

  • Engage with callers in a professional and enthusiastic manner, representing the organization with excellence.
  • Provide prompt and precise responses to online and email requests.
  • Monitor and manage bookings, including reservations, special requests, amendments, and cancellations.
  • Escalate issues appropriately, following established protocols.
  • Maintain high standards of service quality and professionalism.
  • Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Adhere to all operational policies and procedures.
  • Follow assigned schedules and adapt to changes based on call volume.

Required Skills and Qualifications:

  • Strong customer service orientation and active listening skills.
  • Proficiency in English (spoken and written).
  • Excellent verbal and written communication, with attention to grammar and clarity.
  • Problem-solving mindset with persistence in resolving issues accurately and efficiently.
  • Ability to follow detailed instructions independently.
  • High attention to detail and adaptability.
  • Consistent focus and enthusiasm throughout the work shift.
Desculpe, este trabalho não está disponível em sua região

IT Client Support Engineer (Remote, Contract)

São Paulo, São Paulo INFUSE

Publicado há 4 dias atrás

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

OUR HIRING PROCESS:

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy

We are seeking an enthusiastic and skilled IT Client Support Engineer to be a vital part of our dynamic team. If you excel at providing top-notch technical support and enjoy collaborating with diverse teams to enhance user experience, we want to hear from you!

Key Responsibilities:

  • Provide prompt and effective Level 1 technical support to users, addressing their queries and technical issues with professionalism and empathy.
  • Efficiently log, dispatch, track, escalate, and follow up on support tickets to ensure timely resolution.
  • Maintain a high level of user satisfaction by delivering exceptional service and support.
  • Collaborate closely with various teams and departments to coordinate common tasks and improve IT Support service delivery.
  • Contribute to the knowledge base and documentation, ensuring resources are in place, accurate and up-to-date.
  • Undertake additional responsibilities as assigned to enhance the team’s performance and user experience.

Qualifications:

  • Minimum 2-3 years of experience in remote IT support or a similar role.
  • Proficient in the administration of Windows 10/11 and macOS environments.
  • Strong experience in managing Microsoft (Office) 365 services and Google Workspace.
  • Hands-on experience with Entra ID (former Azure Active Directory).
  • Familiarity with the ITIL framework and a foundational understanding of networking concepts.
  • Experience with Mobile Device Management (MDM) solutions is a plus.
  • Knowledge of modern AI tools like ChatGPT is a plus.

Personal Competencies:

  • Outstanding collaboration and communication skills that foster teamwork across diverse groups.
  • Proficient in written and spoken English (Advanced).
  • Excellent analytical abilities with a keen attention to detail.
  • Strong focus on user needs and a commitment to delivering quality service.
  • Positive attitude, flexibility, and proactive approach to problem-solving.
  • Ability to prioritize and manage multiple tasks effectively in a fast-paced environment while adhering to deadlines.
  • Experience working within multinational teams is desirable.

Work schedule:

  • Monday-Friday, shifts 12:00 - 21:00 EEST, including 1h break.
  • Days-off on US national holidays.
  • Reduced Fridays during summer.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Contract
Job function
  • Industries Food and Beverage Services

Referrals increase your chances of interviewing at INFUSE by 2x

Sign in to set job alerts for “Information Technology Support Engineer” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
Desculpe, este trabalho não está disponível em sua região

IT Client Support Engineer (Remote, Contract)

São Paulo, São Paulo INFUSE

Publicado há 4 dias atrás

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

OUR HIRING PROCESS:

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy

We are seeking an enthusiastic and skilled IT Client Support Engineer to be a vital part of our dynamic team. If you excel at providing top-notch technical support and enjoy collaborating with diverse teams to enhance user experience, we want to hear from you!

Key Responsibilities:

  • Provide prompt and effective Level 1 technical support to users, addressing their queries and technical issues with professionalism and empathy.
  • Efficiently log, dispatch, track, escalate, and follow up on support tickets to ensure timely resolution.
  • Maintain a high level of user satisfaction by delivering exceptional service and support.
  • Collaborate closely with various teams and departments to coordinate common tasks and improve IT Support service delivery.
  • Contribute to the knowledge base and documentation, ensuring resources are in place, accurate and up-to-date.
  • Undertake additional responsibilities as assigned to enhance the team’s performance and user experience.

Qualifications:

  • Minimum 2-3 years of experience in remote IT support or a similar role.
  • Proficient in the administration of Windows 10/11 and macOS environments.
  • Strong experience in managing Microsoft (Office) 365 services and Google Workspace.
  • Hands-on experience with Entra ID (former Azure Active Directory).
  • Familiarity with the ITIL framework and a foundational understanding of networking concepts.
  • Experience with Mobile Device Management (MDM) solutions is a plus.
  • Knowledge of modern AI tools like ChatGPT is a plus.

Personal Competencies:

  • Outstanding collaboration and communication skills that foster teamwork across diverse groups.
  • Proficient in written and spoken English (Advanced).
  • Excellent analytical abilities with a keen attention to detail.
  • Strong focus on user needs and a commitment to delivering quality service.
  • Positive attitude, flexibility, and proactive approach to problem-solving.
  • Ability to prioritize and manage multiple tasks effectively in a fast-paced environment while adhering to deadlines.
  • Experience working within multinational teams is desirable.

Work schedule:

  • Monday-Friday, shifts 12:00 - 21:00 EEST, including 1h break.
  • Days-off on US national holidays.
  • Reduced Fridays during summer.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Contract
Job function
  • Industries Food and Beverage Services

Referrals increase your chances of interviewing at INFUSE by 2x

Sign in to set job alerts for “Information Technology Support Engineer” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
Desculpe, este trabalho não está disponível em sua região

IT Client Support Engineer (Remote, Contract)

Santa Catarina , Santa Catarina INFUSE

Publicado há 4 dias atrás

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

OUR HIRING PROCESS:

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy

We are seeking an enthusiastic and skilled IT Client Support Engineer to be a vital part of our dynamic team. If you excel at providing top-notch technical support and enjoy collaborating with diverse teams to enhance user experience, we want to hear from you!

Key Responsibilities:

  • Provide prompt and effective Level 1 technical support to users, addressing their queries and technical issues with professionalism and empathy.
  • Efficiently log, dispatch, track, escalate, and follow up on support tickets to ensure timely resolution.
  • Maintain a high level of user satisfaction by delivering exceptional service and support.
  • Collaborate closely with various teams and departments to coordinate common tasks and improve IT Support service delivery.
  • Contribute to the knowledge base and documentation, ensuring resources are in place, accurate and up-to-date.
  • Undertake additional responsibilities as assigned to enhance the team’s performance and user experience.

Qualifications:

  • Minimum 2-3 years of experience in remote IT support or a similar role.
  • Proficient in the administration of Windows 10/11 and macOS environments.
  • Strong experience in managing Microsoft (Office) 365 services and Google Workspace.
  • Hands-on experience with Entra ID (former Azure Active Directory).
  • Familiarity with the ITIL framework and a foundational understanding of networking concepts.
  • Experience with Mobile Device Management (MDM) solutions is a plus.
  • Knowledge of modern AI tools like ChatGPT is a plus.

Personal Competencies:

  • Outstanding collaboration and communication skills that foster teamwork across diverse groups.
  • Proficient in written and spoken English (Advanced).
  • Excellent analytical abilities with a keen attention to detail.
  • Strong focus on user needs and a commitment to delivering quality service.
  • Positive attitude, flexibility, and proactive approach to problem-solving.
  • Ability to prioritize and manage multiple tasks effectively in a fast-paced environment while adhering to deadlines.
  • Experience working within multinational teams is desirable.

Work schedule:

  • Monday-Friday, shifts 12:00 - 21:00 EEST, including 1h break.
  • Days-off on US national holidays.
  • Reduced Fridays during summer.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Contract
Job function
  • Industries Food and Beverage Services

Referrals increase your chances of interviewing at INFUSE by 2x

Sign in to set job alerts for “Information Technology Support Engineer” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
Desculpe, este trabalho não está disponível em sua região
Seja o primeiro a saber

Sobre o mais recente Client relations Empregos em Brasil !

IT Client Support Engineer (Remote, Contract)

Fortaleza, Ceará INFUSE

Publicado há 4 dias atrás

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

OUR HIRING PROCESS:

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy

We are seeking an enthusiastic and skilled IT Client Support Engineer to be a vital part of our dynamic team. If you excel at providing top-notch technical support and enjoy collaborating with diverse teams to enhance user experience, we want to hear from you!

Key Responsibilities:

  • Provide prompt and effective Level 1 technical support to users, addressing their queries and technical issues with professionalism and empathy.
  • Efficiently log, dispatch, track, escalate, and follow up on support tickets to ensure timely resolution.
  • Maintain a high level of user satisfaction by delivering exceptional service and support.
  • Collaborate closely with various teams and departments to coordinate common tasks and improve IT Support service delivery.
  • Contribute to the knowledge base and documentation, ensuring resources are in place, accurate and up-to-date.
  • Undertake additional responsibilities as assigned to enhance the team’s performance and user experience.

Qualifications:

  • Minimum 2-3 years of experience in remote IT support or a similar role.
  • Proficient in the administration of Windows 10/11 and macOS environments.
  • Strong experience in managing Microsoft (Office) 365 services and Google Workspace.
  • Hands-on experience with Entra ID (former Azure Active Directory).
  • Familiarity with the ITIL framework and a foundational understanding of networking concepts.
  • Experience with Mobile Device Management (MDM) solutions is a plus.
  • Knowledge of modern AI tools like ChatGPT is a plus.

Personal Competencies:

  • Outstanding collaboration and communication skills that foster teamwork across diverse groups.
  • Proficient in written and spoken English (Advanced).
  • Excellent analytical abilities with a keen attention to detail.
  • Strong focus on user needs and a commitment to delivering quality service.
  • Positive attitude, flexibility, and proactive approach to problem-solving.
  • Ability to prioritize and manage multiple tasks effectively in a fast-paced environment while adhering to deadlines.
  • Experience working within multinational teams is desirable.

Work schedule:

  • Monday-Friday, shifts 12:00 - 21:00 EEST, including 1h break.
  • Days-off on US national holidays.
  • Reduced Fridays during summer.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Contract
Job function
  • Industries Food and Beverage Services

Referrals increase your chances of interviewing at INFUSE by 2x

Sign in to set job alerts for “Information Technology Support Engineer” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
Desculpe, este trabalho não está disponível em sua região

IT Client Support Engineer (Remote, Contract)

Minas Gerais, Minas Gerais INFUSE

Publicado há 4 dias atrás

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

OUR HIRING PROCESS:

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy

We are seeking an enthusiastic and skilled IT Client Support Engineer to be a vital part of our dynamic team. If you excel at providing top-notch technical support and enjoy collaborating with diverse teams to enhance user experience, we want to hear from you!

Key Responsibilities:

  • Provide prompt and effective Level 1 technical support to users, addressing their queries and technical issues with professionalism and empathy.
  • Efficiently log, dispatch, track, escalate, and follow up on support tickets to ensure timely resolution.
  • Maintain a high level of user satisfaction by delivering exceptional service and support.
  • Collaborate closely with various teams and departments to coordinate common tasks and improve IT Support service delivery.
  • Contribute to the knowledge base and documentation, ensuring resources are in place, accurate and up-to-date.
  • Undertake additional responsibilities as assigned to enhance the team’s performance and user experience.

Qualifications:

  • Minimum 2-3 years of experience in remote IT support or a similar role.
  • Proficient in the administration of Windows 10/11 and macOS environments.
  • Strong experience in managing Microsoft (Office) 365 services and Google Workspace.
  • Hands-on experience with Entra ID (former Azure Active Directory).
  • Familiarity with the ITIL framework and a foundational understanding of networking concepts.
  • Experience with Mobile Device Management (MDM) solutions is a plus.
  • Knowledge of modern AI tools like ChatGPT is a plus.

Personal Competencies:

  • Outstanding collaboration and communication skills that foster teamwork across diverse groups.
  • Proficient in written and spoken English (Advanced).
  • Excellent analytical abilities with a keen attention to detail.
  • Strong focus on user needs and a commitment to delivering quality service.
  • Positive attitude, flexibility, and proactive approach to problem-solving.
  • Ability to prioritize and manage multiple tasks effectively in a fast-paced environment while adhering to deadlines.
  • Experience working within multinational teams is desirable.

Work schedule:

  • Monday-Friday, shifts 12:00 - 21:00 EEST, including 1h break.
  • Days-off on US national holidays.
  • Reduced Fridays during summer.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Contract
Job function
  • Industries Food and Beverage Services

Referrals increase your chances of interviewing at INFUSE by 2x

Sign in to set job alerts for “Information Technology Support Engineer” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
Desculpe, este trabalho não está disponível em sua região

IT Client Support Engineer (Remote, Contract)

INFUSE

Publicado há 4 dias atrás

Trabalho visualizado

Toque novamente para fechar

Descrição Do Trabalho

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

OUR HIRING PROCESS:

  • We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
  • We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
  • At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
  • From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. After all, we consider our team members our family, and we want you to feel comfortable and welcomed.

INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy

We are seeking an enthusiastic and skilled IT Client Support Engineer to be a vital part of our dynamic team. If you excel at providing top-notch technical support and enjoy collaborating with diverse teams to enhance user experience, we want to hear from you!

Key Responsibilities:

  • Provide prompt and effective Level 1 technical support to users, addressing their queries and technical issues with professionalism and empathy.
  • Efficiently log, dispatch, track, escalate, and follow up on support tickets to ensure timely resolution.
  • Maintain a high level of user satisfaction by delivering exceptional service and support.
  • Collaborate closely with various teams and departments to coordinate common tasks and improve IT Support service delivery.
  • Contribute to the knowledge base and documentation, ensuring resources are in place, accurate and up-to-date.
  • Undertake additional responsibilities as assigned to enhance the team’s performance and user experience.

Qualifications:

  • Minimum 2-3 years of experience in remote IT support or a similar role.
  • Proficient in the administration of Windows 10/11 and macOS environments.
  • Strong experience in managing Microsoft (Office) 365 services and Google Workspace.
  • Hands-on experience with Entra ID (former Azure Active Directory).
  • Familiarity with the ITIL framework and a foundational understanding of networking concepts.
  • Experience with Mobile Device Management (MDM) solutions is a plus.
  • Knowledge of modern AI tools like ChatGPT is a plus.

Personal Competencies:

  • Outstanding collaboration and communication skills that foster teamwork across diverse groups.
  • Proficient in written and spoken English (Advanced).
  • Excellent analytical abilities with a keen attention to detail.
  • Strong focus on user needs and a commitment to delivering quality service.
  • Positive attitude, flexibility, and proactive approach to problem-solving.
  • Ability to prioritize and manage multiple tasks effectively in a fast-paced environment while adhering to deadlines.
  • Experience working within multinational teams is desirable.

Work schedule:

  • Monday-Friday, shifts 12:00 - 21:00 EEST, including 1h break.
  • Days-off on US national holidays.
  • Reduced Fridays during summer.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Contract
Job function
  • Industries Food and Beverage Services

Referrals increase your chances of interviewing at INFUSE by 2x

Sign in to set job alerts for “Information Technology Support Engineer” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
Desculpe, este trabalho não está disponível em sua região

Locais próximos

Outros empregos perto de mim

Indústria

  1. workAdministrativo
  2. ecoAgricultura e Florestas
  3. schoolAprendizagem e Estágios
  4. apartmentArquitetura
  5. paletteArtes e Entretenimento
  6. paletteAssistência Médica
  7. diversity_3Assistência Social
  8. diversity_3Atendimento ao Cliente
  9. flight_takeoffAviação
  10. account_balanceBanca e Finanças
  11. spaBeleza e Bem-Estar
  12. shopping_bagBens de grande consumo (FMCG)
  13. restaurantCatering
  14. point_of_saleComercial e Vendas
  15. shopping_cartCompras
  16. constructionConstrução
  17. supervisor_accountConsultoria de Gestão
  18. person_searchConsultoria de Recrutamento
  19. person_searchContábil
  20. brushCriativo e Digital
  21. currency_bitcoinCriptomoedas e Blockchain
  22. child_friendlyCuidados Infantis
  23. shopping_cartE-commerce e Redes Sociais
  24. schoolEducação e Ensino
  25. boltEnergia
  26. medical_servicesEnfermagem
  27. foundationEngenharia Civil
  28. electrical_servicesEngenharia Eletrotécnica
  29. precision_manufacturingEngenharia Industrial
  30. buildEngenharia Mecânica
  31. scienceEngenharia Química
  32. biotechFarmacêutico
  33. gavelFunção Pública
  34. gavelGerenciamento
  35. gavelGerenciamento de Projetos
  36. gavelHotelaria e Turismo
  37. smart_toyIA e Tecnologias Emergentes
  38. home_workImobiliário
  39. handymanInstalação e Manutenção
  40. gavelJurídico
  41. gavelLazer e Esportes
  42. clean_handsLimpeza e Saneamento
  43. inventory_2Logística e Armazenamento
  44. inventory_2Manufatura e Produção
  45. campaignMarketing
  46. local_hospitalMedicina
  47. local_hospitalMídia e Relações Públicas
  48. constructionMineração
  49. medical_servicesOdontologia
  50. sciencePesquisa e Desenvolvimento
  51. local_gas_stationPetróleo e Gás
  52. emoji_eventsRecém-Formados
  53. groupsRecursos Humanos
  54. securitySegurança da Informação
  55. local_policeSegurança Pública
  56. policySeguros
  57. diversity_3Serviços Sociais
  58. directions_carSetor Automotivo
  59. wifiTelecomunicações
  60. psychologyTerapia
  61. codeTI e Software
  62. local_shippingTransporte
  63. local_shippingVarejo
  64. petsVeterinária
Ver tudo Client relations Empregos