1.750 Empregos para Account Management - Brasil

Account Management Associate

São Paulo, São Paulo Rocket Lab

Publicado há 3 dias atrás

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Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role

Solera is seeking a driven and customer-centric Account Manager to support the claims vertical in our office located in São Paulo, Brazil. As an Account Manager, you will be responsible for managing and building relationships with clients in the claims industry, ensuring their satisfaction, and driving revenue growth. This role requires strong analytical, communication, and negotiation skills, along with a proactive and results-oriented mindset.

What You’ll Do

  • Serve as the primary point of contact for assigned accounts within the claims vertical, building and maintaining strong relationships with key stakeholders.
  • Understand clients' business needs and goals, and proactively identify opportunities to provide additional value and support.
  • Collaborate with internal teams, including sales, product, and customer success, to develop and execute account plans and strategies to achieve revenue targets.
  • Conduct regular business reviews with clients to assess performance, address concerns, and identify opportunities for improvement.
  • Act as a trusted advisor to clients, offering insights, recommendations, and solutions to help them optimize their operations and achieve their objectives.
  • Analyze data and metrics to monitor account performance, identify trends, and uncover opportunities for growth.
  • Effectively communicate Solera's value proposition, product offerings, and industry trends to clients, ensuring they are well-informed and up-to-date.
  • Lead contract negotiations, renewals, and upsell opportunities, driving revenue growth and maximizing client satisfaction.
  • Stay updated on industry trends, market conditions, and competitive landscape to identify potential risks and opportunities.

What You’ll Bring

  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
  • Proven experience as an Account Manager or in a similar customer-facing role, preferably within the claims or insurance industry.
  • Strong analytical skills with the ability to interpret data, identify trends, and provide actionable insights.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
  • Exceptional negotiation and persuasion abilities, with a track record of successfully closing deals and driving revenue growth.
  • Customer-centric mindset with a passion for delivering exceptional service and exceeding client expectations.
  • Self-motivated and results-oriented, with the ability to work independently and as part of a team.
  • Proficient in MS Office Suite (Excel, Word, PowerPoint) and CRM software.
  • Fluent in both English and Spanish, with strong written and verbal communication skills in both languages.

If you are a driven and customer-centric professional with excellent analytical, communication, and negotiation skills, and have a passion for the claims industry, we invite you to apply for the position of Account Manager - Claims Vertical at Solera's São Paulo, Brazil office. Join our dynamic team and contribute to the success of our clients and the growth of our organization.

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Account Management Senior

Dock - Banking as a Service

Publicado há 6 dias atrás

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Há mais de 20 anos, cumprimos a missão de democratizar o acesso a serviços financeiros, tornando experiências financeiras mais simples e acessíveis.

Somos um time de pessoas obstinadas, que acreditam na tecnologia e nos serviços como os principais facilitadores para a evolução de nossos clientes e a transformação do papel das finanças.

Atuando em 11 localidades pela América Latina, trabalhamos sob o propósito de desmaterializar o universo financeiro para impulsionar a sociedade.

Como é o nosso time de KAM?

  • É o time responsável por ser o guardião da operação do cliente e das receitas com a Dock; tendo a missão de garantir o sucesso da operação de ponta a ponta, gerando resultados para ambos, propondo movimentos operacionais, táticos, de negócio e estratégicos. Profissional responsável por acompanhar os indicadores da operação, bem como, propor soluções de novos negócios atrelados aos produtos que possam proporcionar aumento de receita.
  • O time é bastante multidisciplinar e colaborativo, com os integrantes complementando-se entre si para que tenhamos uma camada de borda robusta e relevante, atuando de maneira efetiva na gestão de problemas, e propositiva na geração de negócios.

E o dia a dia, como será?

Buscamos por talentos inigualáveis para nos ajudar a espalhar o poder financeiro!

Nesta função, você irá:

Nesta função, você irá:

  • Atuar em um ambiente extremamente dinâmico, lidando com temas que vão desde tecnologia até estratégia de negócios, análise de indicadores operacionais e fluxos financeiros;
  • Realizar a gestão do relacionamento com nossos clientes externos, participando de reuniões e conduzindo comunicações com os parceiros;
  • Comunicar-se com pessoas técnicas e não técnicas, fazendo a ponte entre diferentes áreas e perfis;
  • Ser, junto ao seu gestor, o porta-voz do cliente dentro da Dock e o porta-voz da Dock dentro do cliente — o que exige profundo conhecimento sobre nossos produtos, a operação da Dock e do cliente;
  • Identificar oportunidades de negócios e propor soluções com foco em crescimento de receita, especialmente nas frentes de adquirência.

O que esperamos de você?

  • Interagir com nossos clientes, buscando oportunidades de evolução de negócios e produtos;
  • Experiência comprovada com adquirência, seja em operações, gestão de clientes ou expansão de negócios;
  • Conhecer nossas soluções para poder aproveitá-las e inseri-las no contexto do cliente;
  • Acompanhamento de KPIs;
  • Dar suporte a nossos clientes nas integrações com nossos produtos
  • Resiliência.
  • Resolução de conflitos
  • Administração das entregas das demandas e controle do roadmap do cliente;

É desejável que você tenha:

  • Ter experiência com produtos de meios de pagamentos (cartões, bancos, fintech);
  • Ter experiência trabalhando com times multidisciplinares (Produto e Engenharia).
  • Ter experiência em fazer o relacionamento com o cliente num viés de negocio e operações.

E quais são os benefícios?

  • Auxílio alimentação (mercado & restaurante);
  • Plano de saúde e odontológico;
  • Orientação ergonômica;
  • Wellhub e TotalPass;
  • Auxílio mensal para despesas com mobilidade;
  • Previdência privada após 6 meses de trabalho;
  • Licença parental estendida;
  • Auxílio creche;
  • Auxílio para pais de filhos especiais;
  • Disponibilidade de coworking no Brasil inteiro.
Vá mais longe com a gente

A Dock respeita a pluralidade de identidades e trabalha para promover uma cultura inclusiva. Não fazemos distinção de raça, cor, religião, identidade de gênero, orientação sexual, nacionalidade, deficiência ou idade em nenhuma etapa do processo seletivo, reforçando nosso compromisso com a diversidade.

Somos Dockers. Juntos construímos um futuro melhor. Inimaginável. Inesperado. Sem amarras.

Todos os dias, tornamos o universo financeiro mais simples, fácil e amplamente disponível. Fazemos isso questionando verdades estabelecidas, mudando conceitos e projetando o novo.

Nós realmente acreditamos na tecnologia para a evolução dos nossos clientes e para transformar o papel das finanças em todo o mundo, impulsionando a sociedade.

Se você também acredita nesse futuro, vem construir ele com a gente!

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Partner Account Management

São Paulo, São Paulo Equinix

Publicado há 11 dias atrás

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Who are we?

Equinix is the world’s digital infrastructure company , operating over 26 0 data centers across the globe . Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Recruits, onboards, and manages key partner relationships at a Regional level (reseller, referral, and agent), leveraging Account Plans to drive enterprise market adoption of integrated Equinix/Partner solutions to achieve channel/company new bookings and enterprise new logo growth objectives.

Responsibilities

Partner Recruitment

  • Researches and understands prospective partner’s products and services, relevant competencies, and geographic coverage

  • Evaluates qualifications using Ideal Partner Profile and Targeting Scorecard (includes # customers, related services, # sellers)

  • Describes relevant participation requirements and benefits of Partner Programs, describing program application, approval process, and timeline

Integrated Solutions/ Joint Value Proposition

  • Engages partner and Equinix cross-functional team members, such as Sales Engineers, Solutions Architects, and Product Management, for technical positioning, alignment, and packaging

  • Facilitates development and alignment for joint value proposition and bundled offer

Go-to-market

  • Responsible for GTM Preparation: collateral and messaging, JVP content, use cases, partner central, partner directory, and partner sales training

  • Establishes Sales ROE and onboarding plan and achieves agreement on how the companies will communicate during sales pursuits

  • Engages Channel Marketing and coordinates development of initial go-to-market and first deal strategy

  • Responsible for GTM Execution: pipeline development, sales targets, sales plan, deal management, Day 2 support, billing and ordering support, and QBRs

Partner Relationship Management

  • Identifies and establishes contact with initial sponsor within prospective partners

  • Manages long-term relationships with partners

  • Ensures the designation and alignment of Executive sponsors

Partner Development / Activation & Enablement

  • Conducts or participates in the process of Reseller Activation

Business/Pipeline Reviews

  • Participates in Global Joint Business Planning

  • Oversees deal tagging / tracking process

  • Has joint funnel oversight

Cross-Functional Collaboration

  • Works closely with Equinix Field Sales, Corporate Sales, Sales Engineers, Marketing, Customer Fulfillment and Support, Sales Operations, Operations, and Data Center staff

  • Coordinates development and approval of Marketing Plan, targets, strategies, activities, and co-marketing investments to support Channel Partner Business Plan with Platform Partner alignment

  • Educates Strategic partners on how to engage Equinix resources (including GSA, SE, CSM) to define, quote, and order solution

  • Facilitates cross-functional review of partnership performance, including sales, operations, and marketing, as established in Partner Business Plan

  • Leverages executive sponsors appropriately

Communications

  • Tailor's message and partner pitch to partner company on how partnering with Equinix can help to grow their business

  • Delivers relevant message to confirm mutual interest in moving forward, uncovering interest and motivation of prospective partner stakeholders, identifying their business driver to partner with Equinix

  • Expertly articulates business value of joint value proposition with Equinix

Qualifications

  • Strong knowledge of channel sales and partner management (Infrastructure Technology Environment)
  • Excellent communication and relationship-building skills
  • Ability to understand and articulate technical solutions
  • Strong organizational and project management skills
  • Ability to collaborate and work effectively with cross-functional teams
  • Results-oriented and goal-driven mindset
  • Strong problem-solving and decision-making abilities
  • Familiarity with network, data center, hyperscale, or cloud-based and AI products or services
  • Advanced or fluent English and Spanish
  • Bachelor's degree required

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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Account Management Associate

São Paulo, São Paulo Solera Holdings, LLC.

Publicado há 11 dias atrás

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Join to apply for the Account Management Associate role at Solera Holdings, LLC.

Join to apply for the Account Management Associate role at Solera Holdings, LLC.

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role

Solera is seeking a driven and customer-centric Account Manager to support the claims vertical in our office located in São Paulo, Brazil. As an Account Manager, you will be responsible for managing and building relationships with clients in the claims industry, ensuring their satisfaction, and driving revenue growth. This role requires strong analytical, communication, and negotiation skills, along with a proactive and results-oriented mindset.

What You’ll Do

  • Serve as the primary point of contact for assigned accounts within the claims vertical, building and maintaining strong relationships with key stakeholders.
  • Understand clients' business needs and goals, and proactively identify opportunities to provide additional value and support.
  • Collaborate with internal teams, including sales, product, and customer success, to develop and execute account plans and strategies to achieve revenue targets.
  • Conduct regular business reviews with clients to assess performance, address concerns, and identify opportunities for improvement.
  • Act as a trusted advisor to clients, offering insights, recommendations, and solutions to help them optimize their operations and achieve their objectives.
  • Analyze data and metrics to monitor account performance, identify trends, and uncover opportunities for growth.
  • Effectively communicate Solera's value proposition, product offerings, and industry trends to clients, ensuring they are well-informed and up-to-date.
  • Lead contract negotiations, renewals, and upsell opportunities, driving revenue growth and maximizing client satisfaction.
  • Stay updated on industry trends, market conditions, and competitive landscape to identify potential risks and opportunities.

What You’ll Bring

  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
  • Proven experience as an Account Manager or in a similar customer-facing role, preferably within the claims or insurance industry.
  • Strong analytical skills with the ability to interpret data, identify trends, and provide actionable insights.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
  • Exceptional negotiation and persuasion abilities, with a track record of successfully closing deals and driving revenue growth.
  • Customer-centric mindset with a passion for delivering exceptional service and exceeding client expectations.
  • Self-motivated and results-oriented, with the ability to work independently and as part of a team.
  • Proficient in MS Office Suite (Excel, Word, PowerPoint) and CRM software.
  • Fluent in both English and Spanish, with strong written and verbal communication skills in both languages.

If you are a driven and customer-centric professional with excellent analytical, communication, and negotiation skills, and have a passion for the claims industry, we invite you to apply for the position of Account Manager - Claims Vertical at Solera's São Paulo, Brazil office. Join our dynamic team and contribute to the success of our clients and the growth of our organization.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Solera Holdings, LLC. by 2x

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Account Management Senior

São Paulo, São Paulo Dock

Publicado há 11 dias atrás

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Quem é a Dock?

Há mais de 20 anos, cumprimos a missão de democratizar o acesso a serviços financeiros, tornando experiências financeiras mais simples e acessíveis.

Sobre a Dock:

Somos uma equipe obstinada que acredita na tecnologia e nos serviços como principais facilitadores para a evolução de nossos clientes e a transformação do papel das finanças. Atuamos em 11 localidades na América Latina, com o propósito de desmaterializar o universo financeiro e impulsionar a sociedade.

Time de KAM:

  • Responsável por garantir a operação do cliente e receitas com a Dock, buscando sucesso operacional e resultados de negócio, propondo melhorias e novas oportunidades.
  • Equipe multidisciplinar e colaborativa, atuando na gestão de problemas e geração de negócios.

Responsabilidades diárias:

  • Atuar em ambiente dinâmico, envolvendo tecnologia, estratégia, análise de indicadores e fluxos financeiros.
  • Gerenciar relacionamento com clientes, participando de reuniões e comunicando-se com diferentes perfis.
  • Ser ponte entre áreas técnicas e não técnicas, conhecendo profundamente nossos produtos e operações.
  • Identificar oportunidades de crescimento, especialmente em adquirência.

Requisitos:

  • Experiência com adquirência, operações, gestão de clientes ou expansão de negócios.
  • Conhecimento das soluções da Dock e acompanhamento de KPIs.
  • Senso de dono, resiliência e capacidade de resolução de conflitos.

Desejável:

  • Experiência com produtos de meios de pagamento (cartões, bancos, fintech).
  • Experiência com times multidisciplinares (Produto e Engenharia).
  • Relacionamento com clientes focado em negócios e operações.

Benefícios:

  • Auxílio alimentação, plano de saúde e odontológico, suporte psicológico, auxílio mobilidade, previdência privada, licença parental, auxílio creche, entre outros.

Nosso compromisso:

A Dock valoriza a diversidade e promove uma cultura inclusiva, sem discriminação por raça, gênero, orientação sexual, deficiência ou idade.

Se você acredita no futuro financeiro que estamos construindo, venha fazer parte da nossa equipe!

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Account Management Associate

São Paulo, São Paulo Solera

Publicado há 11 dias atrás

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Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role

Solera is seeking a driven and customer-centric Account Manager to support the claims vertical in our office located in São Paulo, Brazil. As an Account Manager, you will be responsible for managing and building relationships with clients in the claims industry, ensuring their satisfaction, and driving revenue growth. This role requires strong analytical, communication, and negotiation skills, along with a proactive and results-oriented mindset.

What You’ll Do

  • Serve as the primary point of contact for assigned accounts within the claims vertical, building and maintaining strong relationships with key stakeholders.
  • Understand clients' business needs and goals, and proactively identify opportunities to provide additional value and support.
  • Collaborate with internal teams, including sales, product, and customer success, to develop and execute account plans and strategies to achieve revenue targets.
  • Conduct regular business reviews with clients to assess performance, address concerns, and identify opportunities for improvement.
  • Act as a trusted advisor to clients, offering insights, recommendations, and solutions to help them optimize their operations and achieve their objectives.
  • Analyze data and metrics to monitor account performance, identify trends, and uncover opportunities for growth.
  • Effectively communicate Solera's value proposition, product offerings, and industry trends to clients, ensuring they are well-informed and up-to-date.
  • Lead contract negotiations, renewals, and upsell opportunities, driving revenue growth and maximizing client satisfaction.
  • Stay updated on industry trends, market conditions, and competitive landscape to identify potential risks and opportunities.

What You’ll Bring

  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
  • Proven experience as an Account Manager or in a similar customer-facing role, preferably within the claims or insurance industry.
  • Strong analytical skills with the ability to interpret data, identify trends, and provide actionable insights.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
  • Exceptional negotiation and persuasion abilities, with a track record of successfully closing deals and driving revenue growth.
  • Customer-centric mindset with a passion for delivering exceptional service and exceeding client expectations.
  • Self-motivated and results-oriented, with the ability to work independently and as part of a team.
  • Proficient in MS Office Suite (Excel, Word, PowerPoint) and CRM software.
  • Fluent in both English and Spanish, with strong written and verbal communication skills in both languages.

If you are a driven and customer-centric professional with excellent analytical, communication, and negotiation skills, and have a passion for the claims industry, we invite you to apply for the position of Account Manager - Claims Vertical at Solera's São Paulo, Brazil office. Join our dynamic team and contribute to the success of our clients and the growth of our organization.

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Manager, Account Management

Mastercard

Publicado há 6 dias atrás

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**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Account Management
Overview
The Manager - Account Management role in the Public Sector team is a critical role in managing and supporting Mastercard's public bank clients (issuers and acquirers).
- Responsible for setting sales strategies for customer accounts and achieving sales goals to drive market share, volume and revenue growth
- Lead and manage existing customer relationships, and work to identify opportunities and customer needs
- Deliver customized solutions and comprehensive support to a group of accounts
- Responsible for pipeline management at the account level
Responsibilities
- Manage and execute on your account plans to ensure business and financial objectives are achieved
- Track business performance vs. budget including managing bottom-up planning, opportunities and risks, monthly tracking and reporting.
- Build and maintain strong, client relationships and governance across all levels.
- Account Management: Own the relationships and P&L for a select group of clients (issuers and acquirers). Manage contractual responsibilities for your accounts.
- Business Development: Identify new revenue opportunities and support clients in growing their business. Work closely with senior account team members to develop sales strategies for Mastercard products and services to add value to the clients.
- Oversee and liase with key internal cross-functional teams to ensure key business outcomes and project delivery. This includes holding internal teams to account to maintain superior customer service levels and operational excellence.
- Helps in complex customer support situations and orchestrating between internal teams and customers
- Project and Process Management: follow established standards and procedures for account planning, tracking of accounts performance and client engagement.
All About You
- Bachelor's degree required.
- Proficiency in English, both written and spoken
- Experience in the payments industry (acquiring, issuance, etc.) or in financial services is a must.
- Proven work experience as an Account Lead, Key Account Manager or relevant role.
- A self-motivated individual who is willing to learn new technologies and techniques in order to keep Mastercard operating ahead of the competition.
- Strong interpersonal and communication skills - ability to build strong working relationships and influence key stakeholders at all levels of an organization, including c-suite executives
- Ability to develop trust and credibility with peers, internal and external stakeholders
- Experience executing and managing sales pipeline and go to market strategies
- Results-oriented and customer-focused
- Strong problem solving and analytical skills
- Ability to prioritize multiple responsibilities and Customer deliverables
- Confident, proactive personality with demonstrated persistence in resolving issues
- Excellent strategic thinking and a proven track record of identifying opportunities that increase revenue.
- Demonstrate the skill set to work in a rapidly changing and developing environment, with sound decision making processes.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Key Account Management Specialist

Barueri, São Paulo Dock - Banking as a Service

Publicado há 9 dias atrás

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Job type: Full-time employee Full-time employee

Pessoas obstinadas em tornar as experiências financeiras mais simples e acessíveis.

Nossa missão e propósito é democratizar o universo financeiro, promovendo a inclusão de milhões de desbancarizados e sub-bancarizados na América Latina.

Acreditamos na tecnologia e serviços como os principais facilitadores para a evolução de nossos clientes e para transformar o papel das finanças, impulsionando a sociedade.

Como é o nosso time de KAM?

  • É o time responsável por ser o guardião da operação do cliente e das receitas com a Dock; tendo a missão de garantir o sucesso da operação de ponta a ponta, gerando resultados para ambos, propondo movimentos operacionais, táticos, de negócio e estratégicos. Profissional responsável por acompanhar os indicadores da operação, bem como, propor soluções de novos negócios atrelados aos produtos que possam proporcionar aumento de receita.
  • O time é bastante multidisciplinar e colaborativo, com os integrantes complementando-se entre si para que tenhamos uma camada de borda robusta e relevante, atuando de maneira efetiva na gestão de problemas, e propositiva na geração de negócios.

E o dia a dia como será?

  • Extremamente dinâmico, atuando em tópicos que vão desde tecnologia, passando por estratégia de negócios, análise de indicadores operacionais e fluxos financeiros;
  • Você fará gestão do relacionamento com nossos clientes externos, passando bastante tempo em reuniões ou em comunicação com nossos parceiros;
  • Será necessário comunicar-se com pessoas técnicas e não técnicas, conseguindo fazer a conexão dos dois mundos;
  • Você será o porta voz do cliente dentro da empresa, assim como o porta voz da Dock dentro do cliente. Por isso, é fundamental ter conhecimento sobre nossos produtos e operação, bem como sobre a operação do cliente, e saber posicionar-se.

O que esperamos de você?

  • Interagir com nossos clientes, buscando oportunidades de evolução de negócios e produtos;
  • Conhecer nossas soluções para poder aproveitá-las e inseri-las no contexto do cliente da maneira mais estratégica possível;
  • Criação, acompanhamento e gestão de KPIs;
  • Dar suporte a nossos clientes nas integrações com nossos produtos
  • Resiliência.
  • Resolução de conflitos
  • Administração das entregas das demandas e controle do roadmap do cliente;

É desejável que você tenha:

  • Ter experiência com produtos de meios de pagamentos (cartões, bancos, fintech, adquirência);
  • Ter experiência trabalhando com times multidisciplinares (Produto e Engenharia);
  • Ter experiência em fazer o relacionamento com o cliente num viés de negócio e operações;
  • Desejável Conhecimento API RESTful e Postman;
  • Será um plus ter experiência com SQL;

E quais são os benefícios?

  • Auxílio alimentação (mercado & restaurante);
  • Plano de saúde e odontológico;
  • Orientação ergonômica;
  • Wellhub e TotalPass;
  • Auxílio mensal para despesas;
  • Previdência privada após 6 meses de trabalho;
  • Licença parental estendida;
  • Auxílio creche;
  • Auxílio para pais de filhos especiais;
  • Disponibilidade de coworking no Brasil inteiro
Vá mais longe com a gente

A Dock respeita a pluralidade de identidades e trabalha para promover uma cultura inclusiva. Não fazemos distinção de raça, cor, religião, identidade de gênero, orientação sexual, nacionalidade, deficiência ou idade em nenhuma etapa do processo seletivo, reforçando nosso compromisso com a diversidade.

Somos Dockers. Juntos construímos um futuro melhor. Inimaginável. Inesperado. Sem amarras.

Todos os dias, tornamos o universo financeiro mais simples, fácil e amplamente disponível. Fazemos isso questionando verdades estabelecidas, mudando conceitos e projetando o novo.

Nós realmente acreditamos na tecnologia para a evolução dos nossos clientes e para transformar o papel das finanças em todo o mundo, impulsionando a sociedade.

Se você também acredita nesse futuro, vem construir ele com a gente!

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Account Management Team Lead

São Paulo, São Paulo RTB House

Publicado há 11 dias atrás

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Descrição Do Trabalho

Join to apply for the Account Management Team Lead role at RTB House .

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is a market leader in driving performance across the entire purchase funnel.

Location: Brazil

About RTB House: Founded in 2012, operating in 90+ markets, RTB House offers end-to-end Deep Learning-powered AdTech products to maximize conversion, acquire new customers, create engagement, and foster long-term demand for a global client base.

You Will:

  • Manage a portfolio of key clients
  • Manage a small team of Account Managers with lower tenure
  • Maintain local AM processes and global best practices
  • Coordinate and execute local projects aligned with company-wide initiatives
  • Ensure client satisfaction and high retention
  • Support the team in performance reporting and QBR presentations
  • Ensure timely payments from clients
  • Organize optimization processes across AM & TAM teams to meet goals
  • Report on individual and market performance to leadership
  • Act as a subject matter expert for the team

Desired Experience:

  • Strong account management experience with large clients
  • Experience in e-commerce and retargeting
  • Team organization experience as a manager or project lead
  • Managing relationships with director or C-level executives
  • Excellent communication and presentation skills
  • Data analysis and problem-solving skills
  • Motivated and self-driven
  • Experience with target setting and evaluation (plus)
  • Recruitment experience (plus)
  • Advanced English proficiency

We Offer:

  • Benefits such as VR, Health Insurance, Gympass, language course budget, etc.
  • Global team environment
  • Remote work opportunity

If you're passionate about digital marketing, apply even if you don't meet every requirement. Send us your CV for review.

Additional Information for Applicants: Brazil

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Business Development and Sales
Industries
  • Technology, Information, and Internet
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Staff Engineer (Account Management)

RecargaPay

Publicado há 24 dias atrás

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Descrição Do Trabalho

1 week ago Be among the first 25 applicants

Come and impact millions of Brazilians!

Want to make a difference in the lives of millions of Brazilians? At RecargaPay, we create accessible and innovative financial solutions that transform the way people interact with money. Be part of this impactful and innovative journey, connecting people with opportunities that truly make a difference in their daily lives.

Our purpose is to deliver the best mobile payment experience for Brazilians, addressing real-world challenges with smart solutions like Pix Parcelado, while staying attentive to market trends and our customers' needs. Here, we value collaboration, ownership, and a relentless pursuit of results, delivering excellence in every interaction.

If you're looking to join a dynamic environment that challenges the status quo and puts people at the center of decision-making, RecargaPay is the perfect place for you to grow, co-create, and make a difference!

Responsibilities

As a Staff Engineer, you will play a pivotal role in delivering high-impact, scalable solutions for the company's backend infrastructure. You will tackle complex engineering challenges and take ownership of key technical projects that drive innovation and excellence across our systems. In a fast-paced, evolving environment, you will be instrumental in shaping the technical direction and ensuring the robustness and reliability of our services.

  • Lead technical initiatives, shaping project strategy and ensuring successful execution of medium to large-scale backend projects
  • Operate autonomously, often driving key project segments or entire projects to completion, aligning with business goals and customer needs
  • Mentor and guide less experienced engineers, fostering their growth and helping to cultivate the next generation of engineering talent
  • Champion best practices in coding, system design, and architecture, contributing to continuous improvements in engineering methodologies
  • Work closely with cross-functional teams to deliver seamless integrations and maintain optimal system performance
  • Lead the charge in problem-solving and introducing innovative technical solutions to meet evolving challenges
  • Successful leadership and execution of technical projects, demonstrating strong project ownership and strategic impact
  • Delivery of high-quality, innovative solutions that enhance system performance, scalability, and user experience
  • Positive influence on the development and growth of junior engineers, contributing to a collaborative and thriving team culture
  • Significant contributions to the advancement of engineering practices, ensuring continuous improvement and innovation


Requirements

  • Experience in hands-on engineering roles;
  • BS/MS degree in Computer Science, Engineering or a related subject;
  • Experience dealing with medium domains with medium/high complexity;
  • A solid understanding of how web applications work including security, session management, and best development practices;
  • Knowledge of relational database systems and Object Oriented Programming;
  • Knowledge in Domain Driven Design. Knowing Microservice Architecture is a plus;
  • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques;
  • Proven ability to design complex distributed applications built for high performance and throughput while being scalable and reliable;
  • Development using Java, Spring Boot, PostgreSQL, Kafka and AWS;
  • Experience in Python is a plus;
  • Experience with asynchronous programming;
  • Demonstrated experience profiling and performance tuning Java applications, and using monitoring tools for production application monitoring

Process Stages

HR Interview

Our first contact will be a casual conversation to learn about you, your career journey, and align expectations. We'll conduct a brief technical assessment and answer your questions about the role, our culture, and what makes us unique. We want you to get to know us better too!

Assessment (skills Mapping)

We use an evaluation tool to map your work style and how you align with our culture. This step helps us understand how your skills can enhance our solutions.

Technical Assessment

Now it's time to showcase your technical talent! In this step, you'll solve technical cases and have a discussion with our engineering team. We'll dive into your decisions, strategies, and how you design scalable and robust solutions. Beyond evaluation, we want to exchange ideas and explore how your solutions can impact RecargaPay!

Conversation with Leadership

Here, you'll meet the squad leader to understand the position's challenges, discuss the team's daily activities, and evaluate alignment between our goals, culture, and your career aspirations. This will be an open space to align expectations and ensure RecargaPay is a place where you can grow and make a difference!

Offer

If we've made it this far together, we'd be thrilled to invite you to join our team! You'll receive a detailed proposal with all the information about the role, benefits, and the impact you'll have with us. We can't wait to welcome you!

Note: There may be an additional step if specific alignments are needed.

Benefits

  • Competitive and market-aligned salary
  • Remote work — wherever you are, you're part of the team!
  • Home office allowance through a monthly deposit in the RecargaPay app
  • Health and dental plans with no co-pay
  • Life insurance
  • Flexible meal allowance (via Flash)
  • TotalPass membership to take care of your health
  • Spanish or Portuguese classes


Diversity & Inclusion at RecargaPay

At RecargaPay, you'll have the freedom to be who you are because we believe that diverse perspectives and experiences make us more creative and stronger. Here, everyone is welcome to express themselves authentically. We value the richness of each journey and the multiple ways of seeing the world, without distinctions of gender, race, sexual orientation, age, religion, or any other characteristic that makes us unique.

About The Use Of Your Data

By sharing your resume with us, you authorize the use of your data for analysis during the selection process and possibly for other opportunities within the RecargaPay group. You can request the update or deletion of your information at any time, in accordance with LGPD (General Data Protection Law).
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Industries
  • IT Services and IT Consulting

Referrals increase your chances of interviewing at RecargaPay by 2x

Get notified about new Staff Engineer jobs in Brazil .

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