1 Empregos para Technical writing - Belo Horizonte
Technical Author - Ubuntu and Canonical Products
Belo Horizonte, Minas Gerais
Canonical - Jobs
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Descrição Do Trabalho
As a technical author, you'll be part of an engineering team, focused on a specific Canonical product.
You will lead the team effort to create, maintain and improve documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework. You will have a broad impact on - and responsibility for - the quality of the user experience with the product, and will contribute towards the long-term success of the project itself.
As the technical author on the team, you will collaborate with software developers, product managers, community members, other documentation authors, information architects, quality assurance engineers and technical support engineers to develop clear documentation for complex technical topics.
You will have an important role in a company-wide effort to establish excellence in documentation, across all aspects of its practice.
**What you'll do**:
- Create, maintain and improve tutorials, how-to guides, reference guides and explanatory material
- Address the needs of users including developers, system administrators and end-users
- Use and explore the product in depth, to help discover where the documentation needs to be improved
- Review, road-test and improve practical guides
- Update reference and explanation material in collaboration with colleagues
- Improve and correct documentation based on feedback from users and technical support
- Read design documents and specifications
- Build, install, and use pre-release software to assist in generating proper instructions
- Standardise the structure, presentation, style and language of content across products
- Actively improve documentation, through attention to practice, process, tools and users' needs
- Contribute towards the development of documentation as a professional discipline at Canonical
- Is a technical author who's comfortable working with, reading and writing code, or a programmer/developer with a record of producing excellent documentation
- Has software development experience in Python, JavaScript or other suitable languages
- Is qualified with a BS/BA or equivalent in Technical Communication, English, or Computer Science
- Is experienced working in a technical writing position
- Has excellent written and verbal communication skills
- Has the ability to assimilate technical information rapidly from a variety of sources
- Has the character and flexibility to work in a fast-paced environment
- Is familiar with command line UNIX/Linux
- Is effective working in a distributed team
- Is confident using Ubuntu Desktop for all of the above
- Is familiar with Git or other version control systems
- Has knowledge of HTML and Markdown
- Is able to travel twice a year for up to two weeks for events
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
stack
LI-remote
You will lead the team effort to create, maintain and improve documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework. You will have a broad impact on - and responsibility for - the quality of the user experience with the product, and will contribute towards the long-term success of the project itself.
As the technical author on the team, you will collaborate with software developers, product managers, community members, other documentation authors, information architects, quality assurance engineers and technical support engineers to develop clear documentation for complex technical topics.
You will have an important role in a company-wide effort to establish excellence in documentation, across all aspects of its practice.
**What you'll do**:
- Create, maintain and improve tutorials, how-to guides, reference guides and explanatory material
- Address the needs of users including developers, system administrators and end-users
- Use and explore the product in depth, to help discover where the documentation needs to be improved
- Review, road-test and improve practical guides
- Update reference and explanation material in collaboration with colleagues
- Improve and correct documentation based on feedback from users and technical support
- Read design documents and specifications
- Build, install, and use pre-release software to assist in generating proper instructions
- Standardise the structure, presentation, style and language of content across products
- Actively improve documentation, through attention to practice, process, tools and users' needs
- Contribute towards the development of documentation as a professional discipline at Canonical
- Is a technical author who's comfortable working with, reading and writing code, or a programmer/developer with a record of producing excellent documentation
- Has software development experience in Python, JavaScript or other suitable languages
- Is qualified with a BS/BA or equivalent in Technical Communication, English, or Computer Science
- Is experienced working in a technical writing position
- Has excellent written and verbal communication skills
- Has the ability to assimilate technical information rapidly from a variety of sources
- Has the character and flexibility to work in a fast-paced environment
- Is familiar with command line UNIX/Linux
- Is effective working in a distributed team
- Is confident using Ubuntu Desktop for all of the above
- Is familiar with Git or other version control systems
- Has knowledge of HTML and Markdown
- Is able to travel twice a year for up to two weeks for events
Canonical is a growing international software company that works with the open-source community to deliver Ubuntu, the world's best free software platform. Our services help businesses worldwide reduce costs, improve efficiency and enhance security with Ubuntu.
stack
LI-remote
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Technical Writer - Remote - Latin America
Belo Horizonte, Minas Gerais
FullStack Labs
Publicado há 24 dias atrás
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Descrição Do Trabalho
Technical Writer - Remote - Latin America
FullStack is the most transparent IT talent network, connecting highly skilled individuals with top global companies and Silicon Valley startups for remote, on-demand projects. We focus on building a trusted, high-performance network where talent can thrive in a positive, respectful, and supportive environment. By prioritizing transparency, fair opportunities, and professional growth, we empower our engineers to deliver their best work while collaborating with innovative teams worldwide.
We’re Most Proud Of
Join our talent network and connect with U.S. clients for flexible, project-based development work as a Technical Writer.
Learn more about our Applicants Privacy Notice.Seniority level
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About FullStack
FullStack is the most transparent IT talent network, connecting highly skilled individuals with top global companies and Silicon Valley startups for remote, on-demand projects. We focus on building a trusted, high-performance network where talent can thrive in a positive, respectful, and supportive environment. By prioritizing transparency, fair opportunities, and professional growth, we empower our engineers to deliver their best work while collaborating with innovative teams worldwide.
- Offering life-changing opportunities for talented software professionals across the Americas.
- Enhancing highly-skilled software development teams of hundreds of the world’s greatest companies.
- Our 4.2-star rating on GlassDoor.
- Our client Net Promoter Score of 68, twice the industry average.
FullStack is the most transparent IT talent network, connecting highly skilled individuals with top global companies and Silicon Valley startups for remote, on-demand projects. We focus on building a trusted, high-performance network where talent can thrive in a positive, respectful, and supportive environment. By prioritizing transparency, fair opportunities, and professional growth, we empower our engineers to deliver their best work while collaborating with innovative teams worldwide.
We’re Most Proud Of
- Offering life-changing opportunities for talented software professionals across the Americas.
- Enhancing highly-skilled software development teams of hundreds of the world’s greatest companies.
- Our 4.2-star rating on GlassDoor.
- Our client Net Promoter Score of 68, twice the industry average.
Join our talent network and connect with U.S. clients for flexible, project-based development work as a Technical Writer.
- You will integrate directly into our client's team and work alongside their existing designers and engineers on a daily basis.
- 4+ years of experience in content creation/writing for a software or high-tech company.
- Advanced English is required.
- Successful completion of a four-year college degree is required.
- Strong understanding of API consumption and technical integrations.
- Ability to develop comprehensive design documentation that reflects system functionality and design intent.
- Experience documenting user flows, platform features, and internal processes.
- Ability to quickly understand complex systems and explain them clearly to various stakeholders.
- Comfortable working in fast-paced environments with limited existing documentation.
- Detail-oriented with excellent communication and organizational skills.
- Proficient in tools commonly used for technical documentation (e.g., Confluence, Notion, GitHub).
- Familiarity with the Software Development Lifecycle (SDLC).
- Understanding of basic frontend and backend concepts.
- Exposure to Figma (for viewing user flows or design references).
- Ability to work through new and difficult issues and contribute to libraries as needed.
- Ability to create and maintain continuous integration and delivery of applications.
- Forensic attention to detail.
- A positive mindset and a can-do attitude.
- Experience working on Agile / Scrum teams.
- Meaningful experience working on large, complex systems.
- Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
- Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
- Ability to consistently work 40 hours per week.
- Competitive pay.
- 100% remote work.
- The ability to work with leading startups and Fortune 500 companies.
- Continuing education opportunities
- Opportunity to grow and expand your career
Learn more about our Applicants Privacy Notice.Seniority level
- Seniority level Associate
- Employment type Full-time
- Job function Marketing, Public Relations, and Writing/Editing
- Industries IT Services and IT Consulting, Computer and Network Security, and Information Services
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