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Lead an engineering team that partners with the Linux engineers of a major silicon company, and works across the full Linux stack from kernel to GUI, to optimise Ubuntu, the world's most widely used Linux desktop and server, for the latest silicon.

The role is a fast-paced, problem-solving role that's challenging yet very exciting. The right candidate must be resourceful, articulate, and able to deliver on a wide variety of solutions across PC and IoT technologies. Our teams partner with specialist engineers from major silicon companies to integrate next-generation features and performance enhancements for upcoming hardware.

As a Partner Engineering Manager at Canonical your role is to manage relationships with our key technology partners by ensuring timely delivery on agreed project milestones. Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop strong engineers, positively influence the culture, facilitate technical delivery, and work with your team on strategy and execution.

What you'll do

• Lead a team of distributed engineers to design and implement the best Ubuntu integration for the latest IoT and server-class hardware platforms and software stacks
• Engage with commercial partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms
• Develop your team through coaching, mentoring, leading by example, and feedback
• Oversee commercial engagements and support timely delivery on agreed project milestones
• Ensure an ongoing commitment to strict quality and reliability standards
• Engage with other teams at Canonical to ensure alignment on product architecture and roadmaps
• Work from home with global travel up to twice a year for up to two weeks
  
  

• You have worked with Linux distributions, debian packaging and high performance, server-class hardware
• You have experience working directly with customers, resolving their technical issues, interpreting their business challenges and effectively communicating how your solution will meet their needs
• You have demonstrated experience managing or leading a team of software engineers
• You have understanding of agile software development methodologies
• You collaborate effectively across multiple internal teams, building trust and delivering results
• You have effective communications skills in English, both written and oral
• You have a bachelor's (or equivalent university level) degree, preferably in a technology field
  
  

• Learning and Development opportunities
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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Descrição da empresa

A ÅF Automotive faz parte do grupo AFRY que é um dos mais populares empregadores da Suécia, somos mais de 17 mil consultores em todo o mundo. Atuamos no Brasil desde 2013 na área de Engenharia Automotiva em diversas montadoras no Brasil, e clientes na Suécia e EUA. Nossa sede está localizada em São Bernardo do Campo/SP e a filial em Curitiba/PR. Nós nos preocupamos em fazer o futuro, venha fazer parte dessa história!

New brand. ÅF and Pöyry come together as AFRY. We are 17,000 devoted experts, brave enough to stand up for what we believe in #Making Future

Descrição da vaga

Buscamos profissionais com experiência no setor Automotivo.

• Realizar Verificação eletrônica de hardware e software, desenvolver procedimentos de teste e scripts.
• Realizar testes funcionais e não funcionais de hardware e software.
• Desenvolva scripts de automação de testes

Requisitos

• Disponibilidade de trabalhar presencialmente em Curitiba
• Inglês - Fluente
• Experiência anterior com testes de software e hardware, idealmente na Indústria Automóvel
• Conhecimento de linguagens de programação e de automação de testes.
• Cursando ou recém formado em Engenharia Elétrica, Mecatrônica e áreas correlatas da Engenharia

We are seeking a remote, full-time Technical Support Specialist with experience in Tier 3 software support, who is bilingual in English and either Spanish or Portuguese. You will join the Customer Services team of our U.S. client. You'll investigate, diagnose, and resolve challenging product and integration problems, all while collaborating closely with Product, Engineering, and Tier 1 & 2 Support. Your work will directly impact customer satisfaction, product quality, and long-term scalability of our support operations.

Our client is a fintech company that provides commodities managers with task automation and timely insights on their trades, including risk exposure, positions, and profits and losses. With over 5 million trades on its SaaS platform, the company is an award-winning industry leader that counts among its customers some of the world's largest financial firms. Our client is growing rapidly and is seeking innovative, bold risk-takers to advance its product strategy of market disruption and expansion.

Responsibilities

• Serve as the escalation point for Tier 2 on complex, technical customer support issues
• Troubleshoot software bugs, data anomalies, API issues, performance concerns, and environment-specific problems
• Collaborate with Engineering and Product teams to diagnose root causes, document findings, and follow through on resolutions
• Reproduce customer issues, collect logs, analyze er messages, and recommend workarounds when necessary
• Maintain deep knowledge of the client's platform, integrations, APIs, and system behavior
• Contribute to internal documentation and knowledge sharing to improve team-wide troubleshooting
• Identify patterns in support cases and provide insights to Product and Engineering for continuous improvement
• Participate in post-incident reviews and ensure learnings are translated into process or product changes

Required Experience

• Excellent English and either Spanish or Portuguese communication skills
• 3+ years of experience in technical support, including Tier 3 support, preferably in a SaaS or enterprise software environment
• Strong troubleshooting skills and technical fluency, such as experience reading logs, querying data, and diagnosing back-end issues
• Familiarity with APIs and tools like Mode or browser dev tools
• Excellent communication ability, translating technical details into clear explanations for customers and internal teams
• Experience working with product and engineering teams to resolve bugs or product limitations
• Experience in energy trading, ETRM/CTRM software, financial, or ERP systems
• Desire to work in an environment that:
• Embraces diversity
• Maintains a client-centric approach to building products
• Strives to maintain a world-class organization
• Loves technology
• Proven ability to stay self-motivated, work hard, own problems from start to finish, and bring order from chaos
• Demonstrated ability to work independently or as part of a broader team.
• Trustworthy, team-oriented, transparent, and fun

Preferred Experience

• Experience with Python

Additional Information

• Know that your ideas are heard and matter. Think big!
• Own your job and be recognized for your contributions
• Work with smart, creative people
• Making mistakes is human. Let's learn from them and be transparent!
• Be recognized as an individual, no presumptions or judgment. Be the extraordinary you!
• 15 days Paid Time Off (PTO), one floating day, three sick days, and designated national holidays
• Start: ASAP