4 Empregos para Empresas de call center - Artur Nogueira

We’re looking for a proactive and customer-focused Customer Support Specialist  to join our remote team at UserGuiding in Brazil. If you enjoy solving problems, working with people, and being part of a fast-growing SaaS company, we’d love to hear from you.

What you’ll do

• Handle support requests through live chat, video call and other channels, ensuring timely and professional responses.
• Deliver an excellent customer experience by becoming a product expert and helping users get the most out of UserGuiding.
• Troubleshoot issues, document detailed reports, and collaborate with the product team to drive improvements.
• Create and maintain clear, user-friendly documentation and resources to support customer onboarding and self-service.

What we’re looking for

• Based in Brazil  and available to work full-time (5 weekdays, 45 hours).
• Strong proficiency in English and Portuguese  (spoken and written).
• A problem-solver with a positive mindset who genuinely enjoys helping people.
• Highly organized and comfortable working with distributed teams across time zones.
• Someone interested in building a long-term career in customer experience and SaaS support.

Nice to have

• Previous experience in customer support or customer success , ideally in a SaaS or B2B environment.
• Familiarity with support tools like Intercom, Zendesk, or HubSpot .
• Additional language skills (Spanish is a huge plus).

Why you’ll love working at UserGuiding

UserGuiding is a VC-backed startup helping 2,000+ companies worldwide deliver better onboarding experiences. We’re a globally distributed team, passionate about growth and collaboration.

Here’s what we offer:

• Competitive salary + performance bonuses
• 100% remote working in Brazil
• Required hardware and software provided
• Access to educational resources and career development opportunities

Recruitment process

• Initial Interview (30 min):  Culture and role fit.
• Practical Task:  Product-related exercise to evaluate problem-solving and communication.
• Final Interview:  Conversation with the department head.

We’re looking for a proactive and customer-focused Customer Support Specialist  to join our remote team at UserGuiding in Brazil. If you enjoy solving problems, working with people, and being part of a fast-growing SaaS company, we’d love to hear from you.

What you’ll do

• Handle support requests through live chat, video call and other channels, ensuring timely and professional responses.
• Deliver an excellent customer experience by becoming a product expert and helping users get the most out of UserGuiding.
• Troubleshoot issues, document detailed reports, and collaborate with the product team to drive improvements.
• Create and maintain clear, user-friendly documentation and resources to support customer onboarding and self-service.

What we’re looking for

• Based in Brazil  and available to work full-time (5 weekdays, 45 hours).
• Strong proficiency in English and Portuguese  (spoken and written).
• A problem-solver with a positive mindset who genuinely enjoys helping people.
• Highly organized and comfortable working with distributed teams across time zones.
• Someone interested in building a long-term career in customer experience and SaaS support.

Nice to have

• Previous experience in customer support or customer success , ideally in a SaaS or B2B environment.
• Familiarity with support tools like Intercom, Zendesk, or HubSpot .
• Additional language skills (Spanish is a huge plus).

Why you’ll love working at UserGuiding

UserGuiding is a VC-backed startup helping 2,000+ companies worldwide deliver better onboarding experiences. We’re a globally distributed team, passionate about growth and collaboration.

Here’s what we offer:

• Competitive salary + performance bonuses
• 100% remote working in Brazil
• Required hardware and software provided
• Access to educational resources and career development opportunities

Recruitment process

• Initial Interview (30 min):  Culture and role fit.
• Practical Task:  Product-related exercise to evaluate problem-solving and communication.
• Final Interview:  Conversation with the department head.

A NetAki Telecom está com uma Vaga em aberto de Suporte Help Desk, e você não pode ficar de fora dessa.

Salário de R$1.641,00 por mês com reajustepor desempenho após o período de experiência.

Descrição da Vaga:

Operar Sistemas de computadores e microcomputadores, monitorando o desempenho dos aplicativos, recursos de entrada e saída de dados, recursos de armazenamento de dados, registros e erros, entre outras atividades pertinentes. Atendem clientes e usuários, orientando-os na utilização de hardware e software; inspecionam o ambiente físico para a segurança no trabalho.

Vaga destinadas para moradores de Artur Nogueira/SP ou Cosmópolis/SP.

1 Vaga para escala 12/36 – Horário das 08:00hrs as 20:00 hrs.

Tipo de vaga: Efetivo CLT

Pagamento: a partir de R$1.641,00 por mês

Benefícios:

• Assistência médica
• Auxílio-internet
• Seguro de vida
• Vale-refeição

Pergunta(s) de seleção:

• Já trabalhou anteriormente como Help Desk? (Suporte ao Cliente)