100 Empregos para Contact center - Santo André
Contact Center Executive - Customer Service
Publicado há 20 dias atrás
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About Us:
HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
We are seeking a Global Contact Center Executive to join our dynamic Contact Center team. In this role, you will support our clients and suppliers, contributing to one of our core missions: delivering unique holiday experiences to our customers . This opportunity is open to candidates currently residing in Jundiaí .
Role Overview
The primary responsibility of this role is to assist clients—including tour operators, travel agencies, and end customers—with their inquiries, liaise with suppliers, and manage bookings in alignment with the standards and procedures of the Operations Department. The goal is to address client needs efficiently and effectively.
Key Responsibilities
- Engage with callers in a professional and enthusiastic manner, representing HBX Group with excellence.
- Provide accurate and helpful information in response to client inquiries.
- Document all call activity clearly and accurately in the Back Office system.
- Respond promptly and precisely to online and email requests.
- Monitor and manage bookings, including reservations, special requests, amendments, and cancellations.
- Escalate issues appropriately, following Contact Center protocols.
- Maintain high standards of service quality and professionalism.
- Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Adhere to all company policies and procedures.
- Follow assigned schedules and adapt to changes based on call volume.
Required Skills and Qualifications
- Strong customer service orientation and active listening skills.
- Proficiency in English (spoken and written).
- Excellent verbal and written communication, with attention to grammar and clarity.
- Problem-solving mindset with persistence in resolving issues accurately and efficiently.
- Ability to follow detailed instructions independently.
- High attention to detail and adaptability.
- Consistent focus and enthusiasm throughout the work shift.
If you are passionate about customer service, communication, and creative problem-solving, we encourage you to apply today!
Note: Only candidates currently living in Jundiaí will be considered for this position.
At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference
Customer Service
Publicado há 8 dias atrás
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Responsável pelo Atendimento ao Cliente
- Realizar o atendimento aos clientes da empresa, oferecendo suporte antes, durante e após o processo de venda. Atua como elo entre o cliente e os departamentos internos, garantindo que os pedidos sejam processados corretamente, as entregas realizadas no prazo e que dúvidas e reclamações sejam resolvidas de forma eficiente.
- Realizar o atendimento ao cliente via telefone, e-mail, sistema e outros canais;
- Registrar pedidos de vendas no sistema ERP, garantindo a acuracidade das informações;
- Acompanhar o status dos pedidos, desde o recebimento até a entrega final ao cliente;
- Prestar suporte ao cliente em relação a prazos de entrega, disponibilidade de produtos, documentação e demais informações comerciais;
- Tratar reclamações, solicitações de trocas ou devoluções e ocorrências de não conformidade;
- Realizar o acompanhamento de pós-venda, buscando garantir a satisfação do cliente;
- Interagir com as áreas de logística, produção, faturamento e vendas para resolver pendências e alinhar informações;
- Apoiar a equipe comercial com informações e dados de clientes;
- Alimentar relatórios de atendimento e indicadores da área.
- Ensino médio completo (desejável curso técnico ou superior em andamento em Administração, Logística, Engenharia ou áreas afins);
- Experiência anterior em atendimento ao cliente, preferencialmente em ambiente industrial;
- Conhecimento em sistemas ERP (desejável);
- Habilidade com pacote Office (principalmente Excel e Outlook);
- Boa comunicação verbal e escrita;
- Perfil proativo, organizado e com foco em solução de problemas.
Customer Service Engineer
Publicado há 3 dias atrás
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Descrição Do Trabalho
Customer Service Engineer
Job Responsibilities:
- Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
- Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
- Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
- Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
- Other tasks assigned by supervisors.
Qualification Requirements:
- Technical associate’s degree or above;
- Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Good IT, Microsoft Office and Networking Infrastructure skills;
- Have the ability to find and troubleshoot faults in the field;
- Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;
- A flexible approach to work, travel and unsociable hours;
- Valid driving license and good driving record.
Key Competences:
- System installation
- System configuration and debugging
- Troubleshooting
- Replacement of spare parts
- On-site training
Customer Service Representative
Ontem
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Join to apply for the Customer Service Representative role at QC Holdings Inc
3 days ago Be among the first 25 applicants
Join to apply for the Customer Service Representative role at QC Holdings Inc
Get AI-powered advice on this job and more exclusive features.
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team!
The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
This position will work at Store 4113 located at 40 Belcher St Centreville, AL 35042.
As a Customer Service Representative you will
- Complete cash transactions for our customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays. You will have Sundays off!
- Excellent customer service skills
- Cash Handling experience
- Ability to operate computers and standard office equipment preferred
- Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
- Ability to work with minimal supervision
- Reliable attendance is an essential requirement of the position
- Must be at least 18 years of age
- Must have proof of eligibility to legally work in the United States
- Monthly bonus program
- Steady hours, Paid Time Off
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.
The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.
Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!
QCHI / LendNation is an Equal Opportunity Employer
Customer Service Representative Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Customer Service
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#J-18808-LjbffrCustomer Service Representative
Ontem
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Customer Service Representative page is loadedCustomer Service Representative Apply locations Diadema, São Paulo, Brazil time type Full time posted on Posted 2 Days Ago job requisition id R
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business Syste m which makes everything possible.
The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.
This position reports to the Customer Service Supervisor and is part of the Customer Service Team located in Diadema, Brazil.
In this role, you will have the opportunity to:
- Manage customer orders from order entry to product delivery to attain customer satisfaction
- Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
- Gain and apply foundational knowledge of compliance and commercial operations
The essential requirements of the job include:
- Computer literacy and foundational Microsoft Office skills
- Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
It would be a plus if you also possess previous experience in:
- ERP knowledge with SAP preferred
- Professional diploma/degree, or equivalent years of experience
- Some level of English proficiency
Pall Corporation,a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info .
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.
Please read our Applicant Data Privacy Notice carefully here .
#J-18808-LjbffrEstágio – Customer Service
Publicado há 8 dias atrás
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Descrição Do Trabalho
Overview
Vaga: Estágio em Customer Service
Bolsa-auxílio: R$ 1.400,00
Horário: Segunda a sexta, das 9h às 16h (6h diárias)
Benefícios: Vale Transporte ou Vale Combustível • Celular corporativo
Duração do estágio: 1 ano, com altas chances de efetivação
Principais Atividades- Atendimento e suporte ao cliente via telefone, e-mail e outros canais;
- Registro e acompanhamento de solicitações e ocorrências;
- Identificação de oportunidades de melhoria nos processos de atendimento;
- Apoio e interação com outros setores para garantir a satisfação do cliente.
- Estar cursando Administração, Marketing ou áreas correlatas, com formatura prevista a partir de 2026;
- Boa comunicação verbal e escrita;
- Perfil proativo, com capacidade de resolver problemas com eficiência;
- Conhecimentos básicos em sistemas de gestão e Pacote Office;
- Residir próximo ao aeroporto de Guarulhos, SP;
- Local de trabalho: Guarulhos, SP;
- Regime de contratação: CLT
- Jornada: Período Integral
- Nível hierárquico: Estagiário
Escolaridade Mínima: Ensino Superior
Formação Desejada- Administração de empresas, Ensino Superior
- Marketing, Ensino Superior
- Logística, Ensino Superior
Customer Service Representative

Publicado há 6 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Pall Corporation, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.
Learn about the Danaher Business Syste m ( which makes everything possible.
The Customer Service Representative is responsible for the direct communication with the customer and various departments within the business to support end to end customer order management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business.
This position reports to the Customer Service Supervisor and is part of the Customer Service Team located in Diadema, Brazil.
In this role, you will have the opportunity to:
+ Manage customer orders from order entry to product delivery to attain customer satisfaction
+ Collaborate and communicate across functional teams such as sales, distribution, and manufacturing to support customer requirements
+ Gain and apply foundational knowledge of compliance and commercial operations
The essential requirements of the job include:
+ Computer literacy and foundational Microsoft Office skills
+ Clear verbal and written communication skills, organization skills, ability to prioritize, and customer centric mindset
It would be a plus if you also possess previous experience in:
+ ERP knowledge with SAP preferred
+ Professional diploma/degree, or equivalent years of experience
+ Some level of English proficiency
Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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Sobre o mais recente Contact center Empregos em Santo André !
Customer Service Engineer
Publicado há 2 dias atrás
Trabalho visualizado
Descrição Do Trabalho
Customer Service Engineer
Job Responsibilities:
- Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
- Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
- Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
- Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
- Other tasks assigned by supervisors.
Qualification Requirements:
- Technical associate’s degree or above;
- Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Good IT, Microsoft Office and Networking Infrastructure skills;
- Have the ability to find and troubleshoot faults in the field;
- Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;
- A flexible approach to work, travel and unsociable hours;
- Valid driving license and good driving record.
Key Competences:
- System installation
- System configuration and debugging
- Troubleshooting
- Replacement of spare parts
- On-site training
Customer Service Engineer
Hoje
Trabalho visualizado
Descrição Do Trabalho
Customer Service Engineer
Job Responsibilities:
- Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
- Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
- Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
- Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
- Other tasks assigned by supervisors.
Qualification Requirements:
- Technical associate’s degree or above;
- Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Good IT, Microsoft Office and Networking Infrastructure skills;
- Have the ability to find and troubleshoot faults in the field;
- Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;
- A flexible approach to work, travel and unsociable hours;
- Valid driving license and good driving record.
Key Competences:
- System installation
- System configuration and debugging
- Troubleshooting
- Replacement of spare parts
- On-site training