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Immigration Systems Specialist
Detalhes do Emprego
Rio de Janeiro, Rio de Janeiro , Brasil
BR 500 Assessoria Tecnica Atene Brazil
31/07/2025
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**Responsibilities**:
**SUPPORT**
- Provide ongoing technical support and assistance to the Newland Chase staff
- Liaise with Newland Chase offices globally to gain a deep understanding of requirements
- To act as a “go-to” contact for support and help for users globally
- Assisting with Immigo database management
- Actively promote efficient use of NC’s systems throughout the company
- Actively identify system and process improvement, and work to promote throughout the company
- Setup and maintain controls and document procedures
- Develop deep expertise in specific core areas of Immigo functionality
**TRAINING**
- Training of existing and new staff on Immigo system functionalities, procedures, and policies
- Working within the Systems & Integration team to provide continuous follow-up training on new
features or skill gaps
- New system feature demonstration and training (to internal and external Immigration clients)
- Working within the Systems & Integration team to maintain, develop and continuously improve training materials and resources (specifically, those included in CIBT’s LMS)
**TESTING & IMPLEMENTATIONS**
- Management of Immigo development list
- New feature request review and testing
- New feature documentation and training
- Assist with implementation of Immigo platform across Newland Chase network
- Liaise with Newland Chase offices to gain a deep understanding of implementation requirements
- Assist with developing and managing robust project plans to schedule
- Participate in meeting implementation project objectives
- Assisting with preparing and validating data to be imported into Immigo (legacy fees, casework, client information)
- Take ownership of key deliverables as determined by the team Senior Manager
**PROJECT WORK**
Assists with, designs, and/or implements projects as assigned
**Behaviors**: Required
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
Preferred
- Enthusiastic: Shows intense and eager enjoyment and interest
**SUPPORT**
- Provide ongoing technical support and assistance to the Newland Chase staff
- Liaise with Newland Chase offices globally to gain a deep understanding of requirements
- To act as a “go-to” contact for support and help for users globally
- Assisting with Immigo database management
- Actively promote efficient use of NC’s systems throughout the company
- Actively identify system and process improvement, and work to promote throughout the company
- Setup and maintain controls and document procedures
- Develop deep expertise in specific core areas of Immigo functionality
**TRAINING**
- Training of existing and new staff on Immigo system functionalities, procedures, and policies
- Working within the Systems & Integration team to provide continuous follow-up training on new
features or skill gaps
- New system feature demonstration and training (to internal and external Immigration clients)
- Working within the Systems & Integration team to maintain, develop and continuously improve training materials and resources (specifically, those included in CIBT’s LMS)
**TESTING & IMPLEMENTATIONS**
- Management of Immigo development list
- New feature request review and testing
- New feature documentation and training
- Assist with implementation of Immigo platform across Newland Chase network
- Liaise with Newland Chase offices to gain a deep understanding of implementation requirements
- Assist with developing and managing robust project plans to schedule
- Participate in meeting implementation project objectives
- Assisting with preparing and validating data to be imported into Immigo (legacy fees, casework, client information)
- Take ownership of key deliverables as determined by the team Senior Manager
**PROJECT WORK**
Assists with, designs, and/or implements projects as assigned
**Behaviors**: Required
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
Preferred
- Enthusiastic: Shows intense and eager enjoyment and interest
Show more
Reportar trabalho
Immigration Systems Specialist
BR 500 Assessoria Tecnica Atene Brazil
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