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ProdOps & Support Engineer

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Saúde, Bahia, Brasil
Optimove
15/08/2025
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Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~500 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career with Optimove is basically guaranteed.

We are looking for a talented and data-driven ProdOps and Support Engineer – an energetic self-starter and problem-solver with outstanding technical skills, and interested in growing and learning from the best.Responsibilities:

  • Monitor, maintain and support Optimove's production environment
  • A key person for integration projects and requests from customers (data and application-oriented)
  • Investigate and debug ETL processes
  • Conduct data QA and analysis (Snowflake, MsSQL, BigQuery)
  • Perform configuration management
  • Create robust and scalable processes
  • Communicate directly with customers to solve technical issues

Requirements:

  • 1+ years of experience
  • Proficient in written and spoken English
  • Outstanding technical skills
  • Experience with SQL
  • Fast learner looking to be exposed to, and to work with, new technologies
  • Strong interpersonal and communication skills
  • Team player with self-learning and problem-solving abilities
  • Agile, highly motivated, exceptional work ethics, ambitious, a super-multitasker and with a sense of responsibility to follow through on tasks
  • You should be able to talk about technology, even with non-technical people in a clear and coherent way
  • Ability to learn quickly in a fast-pasted environment, and come up with creative ideas for improvements
  • Technologies fascinate you – you must be familiar with software technologies (such as web and mobile SDK, APIs, SQL, JSON, HTML, JavaScript)
  • Strong attention to details and ability to effectively articulate technical challenges and solutions

Desired:

  • Experience working with enterprise-grade customers
  • Experience debugging issues in web applications – logs, networking, etc
  • Experience with monitoring tools (DataDog, Kibana, Elastic)
  • Understanding of networking terminologies and functionality such as DNS, http, ports etc...
  • Experience in SaaS B2b

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Software Development

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