9 Empregos - Ibirubá

Overview

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.

Key Responsibilities

Scope of Work / Activities to be Covered

Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.

Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.

Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.

Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.

Monitor and coordinate critical service requests with remote teams and vendors as needed.

Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.

Expected Results

Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.

Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.

Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.

Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.

Qualifications & Skills

Proven experience in IT support, helpdesk, or desktop engineering roles.

Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.

Familiarity with ITSM ticketing systems and incident management processes.

Ability to conduct preventive maintenance and security checks.

Strong communication skills and ability to interact with end-users at all levels.

Detail-oriented with strong documentation and reporting skills.

Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

Hi,

Onsite IT Support Engineer

Location : km 51 RS 223 Road Ibiruba Brazil

Job Description:

• Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed

• Basics knowledge / understanding of assigning switch ports to specific VLANs

• Patch phone ports to switch as needed

• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)

• Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams

• Troubleshoot and replace network switch chassis blades when required

• Good to have understanding of any Data Center Infrastructure Management Application

• A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain

• Basic Knowledge of Monitoring tools such as Solarwinds, etc…

• Networking and Operating System basics

• Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting

• Basic knowledge about Hardware like Servers, Storage devices

• Knowledge to understand Monitoring Tool outcome

• Basic knowledge of ITSM tool preferably ServiceNow

• Basic knowledge Backup technologies preferably EMC Avamar

• Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux

• Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server

• Experience in SLA base environment

• Knowledge on Server Performance monitoring preferred

Descrição: 1. Realizar a limpeza e organização dos canteiros de obras;
2. Auxiliar na carga e descarga de materiais de construção;
3. Realizar a separação e organização de ferramentas e equipamentos;
4. Apoiar na montagem e desmontagem de andaimes e estruturas provisórias;
5. Realizar serviços de pintura e acabamento conforme orientação do encarregado;
6. Auxiliar na instalação de tubulações e sistemas hidráulicos;
7. Realizar a remoção de entulhos e resíduos da obra;
8. Manter as áreas comuns limpas e organizadas;
9. Realizar pequenos reparos e manutenções básicas;
10. Seguir as normas de segurança e utilizar os equipamentos de proteção individual.
Observações sobre a remuneração: Não informado

Descrição: 1. Desenvolver novos produtos, desde a concepção até a implementação no mercado.
2. Realizar pesquisas de mercado e análise de tendências de consumo para identificar oportunidades de inovação.
3. Criar briefings para a equipe de design e engenharia com base nos insights coletados.
4. Realizar testes de usabilidade e prototipagem de novos produtos.
5. Colaborar com as equipes de marketing e vendas para garantir a viabilidade comercial dos produtos desenvolvidos.
6. Acompanhar o ciclo de vida dos produtos e identificar melhorias e inovações para aumentar a competitividade da empresa.
7. Participar de feiras e eventos do setor para manter-se atualizado sobre as novas tecnologias e tendências.
8. Realizar benchmarking com concorrentes para identificar oportunidades de melhoria.
9. Garantir a conformidade dos produtos desenvolvidos com normas e regulamentações vigentes.
10. Trabalhar em colaboração com outras áreas da empresa para garantir o sucesso dos produtos desenvolvidos.
Observações sobre a remuneração: Não informado

Overview

Teceze is seeking a dedicated and proactive On-Site IT Support Engineer to deliver hands-on technical support for our client’s local infrastructure, end-users, and critical systems. The ideal candidate will ensure smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period.

This role acts as the primary point of contact for all on-site IT issues while also performing preventive maintenance and ensuring system stability.

Key Responsibilities / Scope of Work

• Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.
• Perform monitoring and maintenance of IT equipment and infrastructure to ensure uptime and reliability.
• Deliver desktop and user support for local staff, including troubleshooting hardware, software, and connectivity issues.
• Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.
• Coordinate critical service requests with remote teams and external vendors as needed.
• Escalate complex incidents to higher-level support teams and ensure timely follow-up and resolution.

Expected Results

• Operational Continuity: Ensure uninterrupted business operations and system availability.
• Quality Service Delivery: Provide efficient, timely, and professional IT support.
• System Reliability: Reduce downtime and improve infrastructure performance.
• Documentation & Reporting: Maintain detailed logs, resolution notes, and preventive maintenance reports.

Qualifications & Skills

• Proven experience in IT Support, Helpdesk, or Desktop Engineering roles.
• Strong knowledge of Windows/Mac OS , networking fundamentals, hardware, and peripherals.
• Familiarity with ITSM ticketing systems and incident management processes.
• Ability to perform preventive maintenance and basic security checks.
• Excellent communication and customer service skills.
• Strong documentation and reporting abilities.
• Professional certifications such as CompTIA A+, Network+, ITIL, Microsoft, or CCNA are a plus.

About Teceze

Teceze is a global IT service provider specializing in IT support, infrastructure management, and cybersecurity solutions. We partner with top organizations to deliver reliable on-site and remote technology services, ensuring seamless business operations.

How to Apply

Interested candidates can apply by sending their updated résumé and availability details to:

(Or submit directly through your Teceze recruiter contact.)

Please mention “On-Site IT Support Engineer – (Client Location)” in the subject line.

Overview

We are looking for a dedicated and proactive On-Site IT Support Engineer to provide hands-on support for our local infrastructure, users, and critical systems. This role ensures smooth IT operations, continuity of services, and timely resolution of incidents during the designated support period. The engineer will serve as the primary point of contact for IT-related issues at the site, while also performing preventive maintenance and ensuring system stability.

Key Responsibilities

Scope of Work / Activities to be Covered

Provide on-site support for resolving technical incidents related to infrastructure, systems, and end-user devices.

Perform monitoring of IT equipment and infrastructure maintenance, ensuring uptime and reliability.

Offer desktop/user support for local staff, including troubleshooting hardware, software, and connectivity issues.

Conduct preventive maintenance activities such as security checks, system health checks, and patch updates.

Monitor and coordinate critical service requests with remote teams and vendors as needed.

Assist in escalating complex incidents to higher-level support teams while ensuring proper follow-through.

Expected Results

Operational Continuity Maintenance: Ensure that business processes and local operations remain unaffected during the support period.

Quality of Service: Deliver efficient, timely, and professional IT support with effective problem-solving skills.

Reliable Technical Support: Minimize downtime and interruptions across IT systems and infrastructure.

Documentation and Reporting: Prepare and submit clear incident logs, resolution details, and preventive maintenance reports for transparency and accountability.

Qualifications & Skills

Proven experience in IT support, helpdesk, or desktop engineering roles.

Strong knowledge of Windows/Mac operating systems, networking basics, hardware, and peripherals.

Familiarity with ITSM ticketing systems and incident management processes.

Ability to conduct preventive maintenance and security checks.

Strong communication skills and ability to interact with end-users at all levels.

Detail-oriented with strong documentation and reporting skills.

Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA) are a plus.

Hi,

Onsite IT Support Engineer

Location : km 51 RS 223 Road Ibiruba Brazil

Job Description:

• Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed

• Basics knowledge / understanding of assigning switch ports to specific VLANs

• Patch phone ports to switch as needed

• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)

• Troubleshoot issues with fiber links between switches – Able to visualize errors and communicate to remote technical teams

• Troubleshoot and replace network switch chassis blades when required

• Good to have understanding of any Data Center Infrastructure Management Application

• A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain

• Basic Knowledge of Monitoring tools such as Solarwinds, etc…

• Networking and Operating System basics

• Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting

• Basic knowledge about Hardware like Servers, Storage devices

• Knowledge to understand Monitoring Tool outcome

• Basic knowledge of ITSM tool preferably ServiceNow

• Basic knowledge Backup technologies preferably EMC Avamar

• Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux

• Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server

• Experience in SLA base environment

• Knowledge on Server Performance monitoring preferred